Total 496 Manager job vacancies in Fortitude Valley

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure to learn about banking products and services domain
• Central Location

The Job

• Marketing Campaign Leadership: Lead the end-to-end execution of engaging marketing campaigns targeting young adults and other key audiences, leveraging both digital and traditional marketing channels to maximize reach and impact.
• Stakeholder Collaboration: Cultivate and maintain strong collaborative relationships with internal stakeholders, including merchant account managers, business analytics teams, and other marketing functions, to seamlessly coordinate campaign activities and ensure alignment with business objectives.
• Partnership Development: Actively participate in negotiations with merchants to secure mutually beneficial partnerships and develop attractive promotional offers that enhance customer value and drive usage.
• Creative Content Development: Conceptualize, develop, and oversee the creation of compelling marketing materials, such as social media posts, email newsletters, and website banners, to effectively promote campaigns and engage our user base.
• Campaign Implementation & Quality Assurance: Ensure the accuracy and consistency of on-site campaign implementation, meticulously verifying that all promotional offers are correctly displayed, communicated, and executed across all relevant platforms.
• Data Analysis & Insights: Analyze user data to identify key trends, insights, and opportunities for growth. Leverage these findings to develop strategic recommendations for improving portfolio usage, engagement, and overall performance.
• Operational Support: Provide essential administrative support, including contract management, campaign setup, and other operational tasks, to ensure smooth and efficient campaign execution and portfolio management.

The Talent

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Proven experience in product management, marketing, or a related field, preferably within the financial services or technology sector.
• Strong understanding of digital and traditional marketing channels.
• Demonstrated ability to build and maintain strong relationships with internal and external stakeholders.
• Excellent negotiation and communication skills.
• Experience in data analysis and deriving actionable insights.
• Ability to work effectively in a fast-paced and dynamic environment, often with tight deadlines.
• A proactive, results-oriented, and detail-conscious approach with a focus on project delivery.

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Product Marketing Manager

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Shangri-La’s Rasa Sentosa, Singapore

Job Summary

As a Duty Manager at Shangri-La Rasa Sentosa, Singapore, you will lead daily operations and guest service excellence, supervise the Front Office team, and ensure safety and emergency readiness to deliver a seamless and memorable guest experience.

As a Duty Manager, we rely on you to:

• Lead and coordinate daily hotel operations to ensure smooth and efficient service delivery
• Drive enhancements in guest experience by monitoring arrivals, departures, and service quality throughout their stay
• Supervise, direct, and motivate the Front Office team to maintain high performance and up-to-date knowledge of hotel products and services
• Communicate effectively with colleagues to ensure consistent awareness of hotel offerings and operational updates
• Implement and execute emergency response protocols according to standard operating procedures to safeguard guests and staff
• Manage crisis situations promptly and effectively to minimize impact on guest safety and hotel operations

We are looking for someone who:

• Demonstrated understanding of Rooms and Front Desk operations within a hotel or resort environment.
• Experience using OPMS and related hotel front office systems to manage guest services and operations.
• Educational background related to hotel management is preferred
• Experience in managing emergency response and crisis management situations

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

 Market Research

o Conduct market research / environment scan and assess opportunities

o Translate key competitor, consumer and technology trends into sound business decisions

 Data Analysis

o Conduct quantitative and qualitative data analysis to identify significant trends

o Utilise statistical tools to project and forecast impact of trends on sales and pricing

numbers

o Conduct impact analysis to assess ROI of marketing efforts

 Customer Intelligence

o Demonstrate strong understanding of consumer needs and behavioural patterns (including end

users and channel partners)

o Conduct customer segment analysis to identify appropriate products/services for different segments

 Product Planning and Management

o Possess in-depth knowledge of the product specifications

o Define product strategy and develop product road map

o Track and sustain/enhance performance of product

o Manage product life cycle

 Pricing Strategy

o Understand, compare and effectively utilise a range of pricing strategies

o Develop and adapt pricing strategy based on internal and external trends

 Go-To-Market Strategy

o Formulate appropriate market strategy for product line

o Develop and implement product launch plan and timings

o Maintain oversight of campaign strategy

 Product Marketing and Support

o Develop and deliver sales and marketing tools and product documents

o Supply sales with latest research and marketing information

o Track success of sales promotion and marketing campaign for product

 New Product Launch

o Fix pricing of new product with related department and Japanese Head Quarter

o Prepare and deliver new product materials such as brochure, web contents and related documents

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About the Role
Step inside and the city falls away. You enter a house of rooms unlike any other; part gallery, part salon, part bar. Heritage is the fabric of every space: from the long communal table in the main hall to intimate chambers that echo the mansion’s layered past. Each room tells its own story of tea and textiles, journeys and remedies, yet together they weave one society. Behind this house of spirits, seasonal ingredients meet global traditions, crafted into vessels by skilled ceramicists. Guests move from chamber to chamber, discovering shifting moods of conversation, music, and ritual. This is a place to drink well, but also to belong - where every visit feels connected to the past yet alive in the present, evolving with each season and collaboration.

Every gathering is a weave of moments, places, and people.

At the heart of this house of hospitality, every detail – from service flow to guest experience – is carefully orchestrated to create something seamless and memorable.

As an Assistant General Manager, you are a key driver behind this rhythm, supporting the General Manager of the Bar & Studio in overseeing daily operations while ensuring excellence across service, team performance, and overall ambiance. You lead with both presence and purpose – guiding the team, anticipating needs, and upholding the highest standards at every touchpoint. Balancing operational oversight with a strong focus on people, you play an integral role in shaping a positive culture, strengthening guest relationships, and ensuring the venue continues to evolve with consistency and care.

This role is suited for those who are hands-on, commercially aware, and confident in leading from the floor and bringing together team, service, and experience into one cohesive whole.

This position as an Assistant General Manager will report to General Manager (Bar).

Responsibilities

Operations Management

• Oversee day-to-day bar operations to ensure smooth and efficient service

• Maintain the highest standards for cleanliness, ambiance, and service quality

• Ensure compliance with health, safety, and alcohol regulations

• Manage opening and closing procedures

Team Leadership & Development

• Supervise, rain, and motivate service staff and bartenders

• Assist in recruitment, onboarding, and scheduling of staff

• Conduct regular briefings and performance feedback sessions

• Foster a positive, professional, and high-performing team culture

Guest Experience

• Deliver and uphold exceptional customer service standards

• Handle guest feedback, complaints, and special requests professionally

• Build relationships with regular guests and VIPs

Financial & Inventory Management

• Assist in managing budgets, costs, and revenue targets

• Monitor daily sales, labour costs, and operational expenses

• Minimize wastage and prevent stock discrepancies

Administrative Duties

• Assist with reporting, documentation, and compliance requirements

• Coordinate with suppliers and external partners

• Step in as acting GM in the absence of the General Manager

Requirements

• 3–5 years of experience in bar or hospitality management

• Strong knowledge of cocktails, spirits, and bar operations

• Proven leadership and team management skills

• Excellent communication and problem-solving abilities

• Financial acumen and experience with cost control

• Experience in a premium or high-volume cocktail bar

• Certification in hospitality or bar management

• Wine & spirits knowledge (e.g., WSET Cert or equivalent is an advantage)

• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Non-Profit / Finance / Healthcare
Central
Contract (6 Months, Convertible)
Up 8K

Job Summary

Lead finance operations, governance, and administrative functions within a non-profit organisation. This role supports financial planning, donor and grant management, compliance, and strategic initiatives, working closely with senior leadership and the Board.

Job Responsibilities

Financial Management

• Provide financial analysis and insights to support decision-making by senior leadership and Board
• Oversee financial reporting, budgeting, forecasting, and cash flow management
• Manage grant accounting, donor reporting, and programme financials
• Ensure timely billing, collections, and financial data accuracy
• Support transition of financial year and strengthen financial processes

Governance & Compliance

• Ensure compliance with charity governance frameworks and regulatory requirements
• Oversee audit processes and liaise with external auditors and board committees
• Support board matters, including coordination and reporting
• Manage risk, data protection, and statutory reporting requirements

Operations & Administration

• Oversee daily operations, including office management and vendor coordination
• Manage administrative and HR operational matters
• Drive process improvements and standardisation of workflows
• Coordinate with outsourced service providers (e.g. payroll, IT, finance)

Strategic Planning & Partnerships

• Support strategic planning and organisational development initiatives
• Manage grants, donor contributions, and funding reporting
• Work with stakeholders to support grant applications and compliance tracking
• Support transformation and organisational improvement initiatives

Requirements

• Degree in Accounting, Finance, or related discipline
• Experience in non-profit / charity / VWO sector preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Non-Profit / Finance / Healthcare
Central
Contract (6 Months, Convertible)
Up 8K

Job Summary

Lead finance operations, governance, and administrative functions within a non-profit organisation. This role supports financial planning, donor and grant management, compliance, and strategic initiatives, working closely with senior leadership and the Board.

Job Responsibilities

Financial Management

• Provide financial analysis and insights to support decision-making by senior leadership and Board
• Oversee financial reporting, budgeting, forecasting, and cash flow management
• Manage grant accounting, donor reporting, and programme financials
• Ensure timely billing, collections, and financial data accuracy
• Support transition of financial year and strengthen financial processes

Governance & Compliance

• Ensure compliance with charity governance frameworks and regulatory requirements
• Oversee audit processes and liaise with external auditors and board committees
• Support board matters, including coordination and reporting
• Manage risk, data protection, and statutory reporting requirements

Operations & Administration

• Oversee daily operations, including office management and vendor coordination
• Manage administrative and HR operational matters
• Drive process improvements and standardisation of workflows
• Coordinate with outsourced service providers (e.g. payroll, IT, finance)

Strategic Planning & Partnerships

• Support strategic planning and organisational development initiatives
• Manage grants, donor contributions, and funding reporting
• Work with stakeholders to support grant applications and compliance tracking
• Support transformation and organisational improvement initiatives

Requirements

• Degree in Accounting, Finance, or related discipline
• Experience in non-profit / charity / VWO sector preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Overview:
Support corporate strategy development and performance management at organisational level, working closely with senior leadership.

Key Responsibilities:
• Lead organisation-wide strategic planning and annual planning cycles
• Drive execution and monitoring of strategic initiatives and performance indicators
• Manage performance tracking systems (KPIs, scorecards, reporting)
• Provide insights and analysis to support decision-making
• Lead cross-functional projects and stakeholder coordination
• Ensure alignment with cluster-level strategies and regulatory requirements
• Manage and develop a team, including planning, reporting, and staff development

Requirements:
• Degree with at least 5 years of experience in strategic planning / consulting / corporate planning

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

Lead and drive talent management, succession planning, and leadership development initiatives to build a strong and sustainable leadership pipeline within the organisation. This role partners closely with business leaders and HR teams to implement impactful talent strategies and programmes.

Job Responsibilities

Talent Management & Succession Planning
• Drive end-to-end talent management processes, including talent reviews, assessments, and succession planning
• Monitor and track development plans for high-potential employees and succession candidates
• Support engagement and development initiatives for leadership pipeline

Leadership Development & Programmes
• Plan and implement leadership development and learning initiatives
• Manage talent programmes, secondments, and high-potential development pathways
• Coordinate mentoring and coaching programmes, including vendor management
• Design and implement leadership programmes in partnership with stakeholders

Data Analytics & Reporting
• Analyse talent data and generate insights using dashboards and analytics tools
• Track KPIs related to talent management and leadership development
• Support process improvements through data-driven insights

Stakeholder & Project Management
• Partner with business leaders, HR teams, and external vendors
• Support leadership appointment and succession processes
• Drive organisational projects related to talent, culture, and transformation initiatives

Requirements

• Degree in Human Resources, Business, or related discipline
• Minimum 6 years of experience in talent management, L&D, or organisational development
• Experience in designing and implementing talent and leadership programmes
• Experience in project management and change management
• Analytical with ability to interpret data and provide insights
• Familiarity with HR systems or talent analytics tools is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Strategic Talent Partnering

• Co-lead in implementation of talent management and succession planning processes from end to end. These include talent nominations, talent assessments, talent reviews, talent development and talent engagement.
• Execute talent review process across various job groups of Medical, Nursing, Allied Health, Operations & Administration
• Facilitate the tracking, monitoring and progress update of individual development plans of succession candidates and high potentials by working in partnership with Business Partners
• Plan, organise and support engagement sessions of succession candidates & high potentials with snr leaders
• Monitor and report the key performance indicators to talent management and succession planning

Data Analytics & Process Improvements

• Co-lead in leveraging on analytics tools and AI such as predictive modelling and real time dashboard to analyse data and provide actionable insights,and streamline reports updating and generation.

Talent & Leadership Development

• Drive the implementation and coordination of learning and development interventions.
• Manage annual nomination exercise 
• Track the progress of succession candidates and high potentials in their stretch assignments and roles
• Source and recommend appropriate coaches, and negotiate on the appropriate coaching structure and fees
• Track progress of executive coaching and seek informal feedback from coach, coachee and supervisor

• Conceptualise, design and implement flagship leadership programmes, in partnership with business leaders. It would also include seeing through the procurement process end to end.
• Drive the implementation and follow up of Talent Award from end to end, and contribute in the efforts to continuously improve the flagship programme

Headship Appointments / Reappointments

• Facilitate leadership rejuvenation on key leadership appointment process of Head of Departments, Head of Divisions and Clinical Directors.

Job Requirements

• Possess a relevant Bachelor’s degree in Business, Human Resources, or any related discipline.
• At least 6 years of relevant experience in talent management, learning & development, organization development or related areas
• Well-versed in seeing through end-to-end planning and execution of leadership programmes including content validation, delivery methodology, expected results & post programmes follow up
• Proven track record in designing and implementing talent management strategies at organization level
• Experience in competency framework development, programme and curriculum design development
• Experience in project management and change management
• Adept in confidently engaging and influencing stakeholders across all levels
• Excellent verbal and written communication skills with the ability to clearly and concisely articulate ideas, concepts and proposals
• Clarity in thinking and has an analytical mind
• Takes initiative and possess the drive for results, and resourcefulness to problem solve
• Ability to move from strategic to tactical seamlessly to drive end to end talent management and succession planning processes, and is meticulous with an eye for details
• Able to work independently and collaborate as a team
• Possess high EQ and resilience to navigate through organisation dynamics and challenges

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to jacechoo@recruitexpress.com.sg

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: West
Salary: Up to $14K + AWS + VB (Depending on experience)

Job Scope:

1. Lead and oversee the Savoury Application Laboratory, managing projects from initiation through adoption or termination in line with defined technical, quality, and business parameters.

2. Provide strategic and operational leadership to the Savoury Application Team, fostering close collaboration with Flavour R&D, Category, Portfolio to deliver innovation, customer solutions, and new business wins.

3. Define, implement, and monitor measurable KPIs to ensure team performance is aligned with regional and corporate business objectives.

4. Work closely with Portfolio for library updates and improvement projects

5. Act as the first point of contact for Project Management, using project tools for project assignment and monitoring for R&D savoury team.

6. Drive continuous improvement by identifying, evaluating, and implementing new application technologies to enhance or optimize existing processes.

8. Evaluate and recommend new application methods, ingredients, projects, equipment, and technologies, proactively addressing current and potential technical challenges.

9. Lead the introduction, commissioning, troubleshooting, and optimization of application machinery to strengthen prototype processing capabilities.

10. Guide, mentor, and develop technologists to ensure effective project execution, proactive innovation, and smooth project progression.

11. Deliver structured training and coaching to technologists and affiliates on new technologies, equipment, and application methodologies.

12. Act as a regional application consultant, providing technical training, knowledge transfer, and advisory support to affiliates.

13. Ensure application laboratories and equipment are maintained in safe, efficient, and compliant operating condition.

14. Uphold high standards of laboratory housekeeping, safety, and operational discipline.

15. Provide leadership and resources to ensure full compliance with environmental, health, and safety (EHS) management systems, legal requirements, and internal procedures.

16. Promote EHS awareness through training and engagement, maintaining documented evidence of compliance and continuous improvement.

17. Ensure adherence to Group’s Charter of Corporate Behaviour, Code of Conduct, and Employee Handbook requirements.

18. Perform additional job-related duties as required to support business and organizational needs.

Job Requirements:

• Min. Degree in any relevant field
• Min. 6-7 years relevant experience in flavour/ fragrance preferably in savoury department
• Have supervisory experience managing a team

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

INTRODUCTION

We invite you to embark on a journey. Atechnological journey towards the evolution of our society and our industriespowered by Industry 4.0 and supported by Lectra. Software, equipment, data andservices… At Lectra, as a major player in the fashion, automotive and furnituremarkets, we contribute to the Industry 4.0 revolution with boldness and passionby providing best in class technologies. However, it doesn’t stop there. Byenabling industrial intelligence solutions, we facilitate the digital transformationof our customers. And we’re always on the lookout for new tech-enthusiasts tojoin the team! With more than 50 years of experience and a presence in over 100countries around the world, we are 3000 employees united by passion and drivenby innovation. A unique journey awaits you at Lectra, are you ready to craftthe future of technology together?

1. Position Summary

The primary function of this position is to developConsumables (sharpening belts, blades, drills, cutting supports, rolls such aspaper or polyethylene) and Parts sales (C&P) and establish account plansrespecting Group requirements. Enabling the Channel Partners inSouth-West-Asia  or South-East-Asia to perform their task.

2. KEY RESPONSIBILITIES

·       Executing the strategy within the region leading toimproved sales of consumables and parts

·       Developing business relationships between customersand Lectra to ensure profitable and long-term partnerships in collaborationwith our Channel Sales Partners

·       Building and implementing frame supply agreementsacross the major strategic accounts in coordination with the corporate C&Pteam

·       Achieving or exceeding objectives in respect ofinternal rules

·       Optimizing our market penetration, promoting ourservice differentiation and a positive company image

·       Drafting proposals, quotations and leadingnegotiations

·       Collaborating with Customer Success, FieldServices, Marketing and Logistics teams

·       Monitoring, following up and reporting onactivities (spare parts/consumables, technical activities)

3.    PROFILE

• Technical education in mechanical, electrical or electronical fields

• 5 years or above of relevant experience in direct B2B sales in an industrial environment, ideally within consumables and parts

• Experience in selling premium products and services, with a customer value proposition and consultative selling approach

• Ability to understand customer’s strategy, ambition, challenges, processes, known and unknown needs

• Strong communication, presentation and listening skills with a business partner mindset

• Persistent and resilient, capacity to manage long sales cycles and outstanding negotiating and closing skills

• Organized and well-structured to optimize schedules, customers’ facing time and prioritize actions

• Excellent team player and ability to collaborate with multi-disciplinary teams

• Computer literate (CRM, Power BI, Microsoft Excel) to be able to find information and prepare documents and report

• Fluent in English,other local languages are a beneficial

4.    TRAVEL

• There will be at around  50% of travel to customer sites

Manager (Communications & Engagement)

Shape Stories That Matter — When It Matters Most

Adecco is partnering an esteemed public sector organisation for a brand new project and we are seeking a Manager (Communications & Engagement) to work closely with youth, partners, and the wider community. This role is ideal for an experienced communications professional who is comfortable balancing strategic storytelling, digital presence, brand stewardship, and situational crisis communications.

YOUR MISSION:

The Senior HR Manager serves as a strategic business partner to one of Richemont’s leading Maisons and a pioneer in luxury worldwide – Van Cleef & Arpels, aligning HR initiatives with specific Maison and regional business objectives. This role is critical in translating the Maison's strategic needs into actionable HR solutions and ensuring the effective delivery of HR services that support the Maison's growth and uphold its unique culture and values.
The Senior HR Manager acts as a consultant and advisor to the management team and employees on a wide range of HR-related issues, including talent management, organisational development, employee relations, performance management, compensation, and change management, while also contributing to broader Richemont HR initiatives. The ideal candidate will possess a deep understanding of the luxury retail business, strong analytical skills, and the ability to build trusted relationships across all levels of the organisation, embodying the Maison's spirit and culture of care, high collaboration, and high-touch retail and office staff engagement.

HOW WILL YOU MAKE AN IMPACT?

KEY RESPONSIBILITIES
Strategic Partnership & Business Alignment:Act as a trusted advisor and strategic partner to Van Cleef & Arpels business unit leaders and managers, including the Managing Director, understanding their business goals, challenges, and priorities within the SEA market.Actively develop and implement the People strategy for Van Cleef & Arpels SEA, aligning with the Maison’s Yearly & Long-term Plans in close collaboration with the SEA EXCO. This includes crafting relevant people plans and organisational structures to proactively support and enable the Maison's growth ambitions in the region.Translate business strategies into actionable HR initiatives and programs that support organisational growth and performance.Participate in Van Cleef & Arpels business unit planning and strategy meetings to ensure HR is proactively integrated into business decisions.Provide insights and recommendations on organisational design, workforce planning, and talent strategies to optimise business performance.

• Talent Management & Development:Collaborate with business leaders to identify current and future talent needs, developing and implementing strategies for talent acquisition, retention, and succession planning specific to the luxury retail environment.Lead annual HR activities such as performance management cycles, talent reviews, and succession planning processes. Provide close advisory and consultation to the Managing Director, SEA EXCO, and other leaders, ensuring alignment and effective execution.Drive performance management processes, including goal setting, regular feedback, performance reviews, and development plans, ensuring alignment with company objectives and Maison values.Develop talents in partnership with the Training Manager, HQ, and the broader Richemont Talent function. This involves identifying training and development needs within the business unit and collaborating to design and deliver effective programs that foster continuous learning and growth.Support career development and mobility initiatives for employees, fostering a culture of continuous learning and growth.

• Employee Relations & Engagement:As an ambassador of the Maison, ensure the candidate and employee experience is consistently aligned to Van Cleef & Arpels' unique culture and values, such as teamwork, savoir-faire, and sustainability. This involves embedding these values throughout the employee lifecycle, from recruitment to daily interactions.Establish and manage strong relationships and engagement with employees at all levels within SEA. Foster an open, inclusive, and positive work environment.Provide guidance and support to managers and employees on complex employee relations issues, including conflict resolution, disciplinary actions, grievances, and investigations, ensuring fair and consistent application of policies and adherence to local labour laws.Partner and guide people managers on all employee relations topics, providing expert advice and support to resolve issues effectively and maintain a harmonious workplace.Develop and implement strategies to enhance employee satisfaction and retention, reflecting Van Cleef & Arpels' commitment to its people.

• Organisational Development & Change Management:Support organisational design efforts within SEA, ensuring alignment with business strategy and optimal efficiency.Lead and support change management initiatives, helping employees and leaders navigate transitions effectively, with a focus on maintaining Maison culture and employee well-being.Facilitate team effectiveness and leadership development programs.Lead and participate in Richemont HR transversal projects, contributing to group-wide HR initiatives such as elevating feedback culture, fostering diversity & inclusion, or other strategic HR transformations.

• Compensation & Benefits:Partner with the Richemont Compensation & Benefits team to ensure competitive and equitable compensation practices for SEA.Lead the annual salary review process, providing close advisory and consultation to the MD, EXCO, and leaders. Advise managers on salary reviews, promotions, and incentive programs, ensuring alignment with company policies, market benchmarks, and the Maison's financial guidelines.Manage people costs in consultation with the HR Cost Planning and Finance team, ensuring effective budget management and resource allocation for the SEA business unit.Communicate benefits programs and policies to employees, addressing questions and concerns.

• HR Policy & Compliance:​Ensure consistent application of HR policies, procedures, and practices across the SEA business unit, adhering to local labour laws and Richemont Group guidelines.Stay informed of changes in employment legislation and best practices across the SEA region, advising management on potential impacts and necessary adjustments.Maintain accurate HR records and data, ensuring data integrity and confidentiality.

• Data Analytics & Reporting:Utilise HR metrics and analytics to identify trends, diagnose organisational issues, and inform strategic HR decisions for SEA.Prepare and present reports on key HR indicators (e.g., turnover, engagement, diversity) to business leaders and SEA EXCO, providing actionable insights.

Requirements :

• Education: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field is highly desirable.
• 8 years of progressive HR experience, preferably in an HR Business Partner role within the luxury retail or a similar high-end service industry.
• Relationship-builder who can influence across all employees with leadership advisory skills
• Highly collaborative, independent, patient with an appreciation of the Maison's core values
• Strategic mindset with hands-on and proactive style, ability to work in complex matrix
• Future-ready and creative mindset, engaged by working across cultures and markets
• Excellent verbal, written, and presentation skills, with the ability to articulate complex information clearly and concisely, adapting to diverse audiences.
• Demonstrated ability to build and maintain strong, credible relationships with stakeholders across the business.
• Strong analytical and problem-solving skills, with the ability to diagnose issues and develop practical, culturally sensitive solutions.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Capability to coach managers and employees on performance and development, fostering a culture of continuous improvement

Responsibilities:
As Leasing Manager, you will lead and support the leasing initiatives by executing leasing plans, mentoring team members, while developing and maintaining a robust network of potential tenants to secure new leasing opportunities.

• Identify and prospect for potential tenants through market research, networking and outreach

• Negotiate lease terms for new leases and renewals

• Finalise lease agreements and other leasing-related documentation

• Conduct competitive market research and analysis to understand current trends in the real estate industry

• Liaise with tenants and building occupants on leasing and tenancy related matters    

Requirements:
• Degree in Real Estate, Business or any other relevant disciplines, with minimum 5 years' experience in retail leasing. Candidates with RES License preferred.

• Outstanding track record in marketing and leasing of retail properties

• Strong negotiation and communication skills, with the ability to build rapport with diverse stakeholders

About the Role

Adecco is partnering with a leading global luxury group tohire an Assistant Manager, Call Centre. In this role, you will lead and managea team of Client Service Advisors, ensuring exceptional service delivery across all communication channels while driving both service excellence and sales performance.

Key Responsibilities

• Lead and manage daily operations of the Call Centre to ensure service excellence and KPI achievement
• Supervise, coach, and motivate a team of Client Service Advisors to meet service quality and sales targets
• Act as the first point of contact for team support, escalation handling, and operational guidance
• Monitor performance metrics, identify trends, and implement action plans to improve customer satisfaction and sales conversion
• Oversee inbound and outbound interactions across phone, email, live chat, and social platforms
• Support clienteling initiatives and provide insights to enhance customer engagement and brand relationships
• Collaborate with internal stakeholders, including after-sales and repair teams, to ensure seamless customer experience
• Ensure compliance with company policies, data security standards, and operational procedures
• Support training needs identification and work closely with trainers to enhance team capabilities

Job Requirements

• Minimum 3–5 years of experience in call centre or customer service management, preferably in retail or e-commerce
• Strong leadership skills with experience managing and coaching teams
• Familiarity with CRM and contact centre tools (e.g. Salesforce, telephony systems, social media platforms)
• Experience in workforce planning, scheduling, and quality monitoring processes
• Strong customer-centric mindset with the ability to handle escalations and complex cases
• Good analytical skills with the ability to interpret data and drive performance improvements
• Excellent communication and interpersonal skills with a professional and polished demeanor

Next Steps:

Click ‘Apply here’ or email your resume to zoe.siow@adecco.com.
Only shortlisted candidates will be contacted.

EA License: 91C2918 | Personnel Registration Number: R22104771