Total 2 Manager Full-time job vacancies in Desaru

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: 

• Implement the resort strategy across all operational departments. 
• Provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel. 
• To support and implement all corporate programmes and guidelines. 
• Actively support the development, training, mentoring of team members. 
• Manage quality improvement process in areas of customer service and team member satisfaction. 
• Demonstrate leadership by example. 
• Motivate and build a working environment in which team members are productive and innovative. 
• Demonstrate self-confidence, energy, and enthusiasm. 
• Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills. 
• Identify and lead positive public relations and teamwork opportunities. 
• Establish, measure, monitor, and evaluate process policies and procedures. 
• Use problem solving methodology for decision making and follow up. 
• Develop business plan and evaluate business trends to modify strategies. 
• Interpret, analyze, and manage budget to meet business objectives. 
• Provides constructive coaching and counseling to team members.  
• Develop and train department heads to fully understand and effectively perform their job. 
• Be in charge of the hotel in absence of Area General Manager according to given authorization. 
• Perform other duties as assigned by Area General Manager 

The Operation Controller (OC) ensures the integrity, accuracy, and timeliness of daily accounting transactions across Accounts Receivable, Accounts Payable, Cash & Bank, and Fixed Asset processes. The role is responsible for maintaining strong internal controls, ensuring compliance with accounting policies, and supporting efficient month-end closing. The OC works closely with property teams and relevant stakeholders to ensure smooth financial operations, accurate reporting, and execution of key financial transactions at the Property.   

Key Responsibilities:

Order To Cash (OTC)  

• Extract and provide necessary reports from Opera to BPO team in a timely manner e.g., daily trial balance report (for guest ledger, city ledger, and deposit ledger reconciliation), AR Aging report and long outstanding PM folios from Opera (for consolidated aging report).  

• Manage and file physical invoices, receipt (if applicable) per compliance requirement. Provide access to auditors upon request.  

• Coordinate with relevant parties to support invoice and receipt processing e.g., call travel agent (AR) to follow up remittance advice / follow up long outstanding invoice (if applicable).  

  Procure To Pay (PTP)  

• Review, follow up on, and/or settle AP-or purchasing-related open items as shown in the reports shared by BPO team; (e.g. open cash advances, outstanding balances and/or against prepayment ratio, direct AP ratio) to ensure clearance, proper documentation, and compliance with policies.  

• Verify accounting entries against actual activities using preliminary reports produced and shared by the BPO team; provide inputs of period-end accruals for unbilled expenses (if any).  

• Follow up on corrective actions related to property expenses, credit card settlements, cash advances, credit notes, and exceptions.  

• Securely store and manage physical invoices and tax documents; provide access to auditors upon request.  

• Conduct property-level accounts payable analysis (e.g., long aging AP invoice) to support financial oversight (where requested; by FC).  

• Liaise with local authorities and external accountants to provide required information or connect to align per new or change of regulations (if any).  

Record to Report (RTR)  

 RTR Master Data   

• Gather supporting document, liaise with GSSC, and submit request related to RTR master data creation or modification need (if applicable).  

   Bank & Cash Management   

• Perform physical cash management including float management, cash deposit to bank, foreign exchange, petty cash & cash advance (if applicable) and ensure policy compliance.  

• Perform cash reconciliation with accounting record to ensure timely and accurate cash booking.  

• Review report, follow up on, and/or clear open items related to bank accounts to ensure timely clearance, proper documentation, and compliance with policies.  

• Be a focal point to contact with local bank to resolve some queries and open items.  

• Support to download electronic bank statement (if required) and share with the BPO team for further processing.  

  Intercompany   

• Gather data and prepare necessary details for intercompany adjustment.  Review and confirm the correctness and completeness of cross charging details submitted to BPO for processing.  

• Review, follow up on, and/or clear open items related to intercompany transactions to ensure timely clearance, proper documentation, and compliance with policies.  

  Fixed Assets (FA), Project Costing and Lease Management   

• Support physical fixed asset management: tagging, transfers, retirements, impairments and annual physical count.  

• Provide project completion status for CIP-to-Asset transfers from operation point of view.  

• Maintain leases contract and collect all supporting documents required for processing lease life cycle.  

   Period-end Closing   

• Collect relevant data and prepare supporting document for non-recurring/ non-standard JE to BPO to process transactions.  

• Collect relevant data and prepare supporting document for amortization of prepaid expense.  

• Support GSSC and BPO for period-end closing: provide required details, approve management fee calculations, and address open items.  

• Review report, follow up on, and/or clear open items related to balance sheet reconciliation to ensure timely clearance, proper documentation, and compliance with policies.  

  Tax Compliance  

• Gather data and prepare necessary details for tax adjustment (if any).  

• Support on local operational tax filings (if any).  

  General Management   

• Act as a focal point for activities related to operational finance e.g., external auditor, local regulator, bank., and tax authorities.  

• Manage and file relevant physical documents related to accounting and tax record per compliance requirement. Provide access to auditors upon request