Airbus is looking for a Corporate Security Manager Asia Pacific (APAC) for the Airbus Corporate Security department in Asia.

We are a multifunctional team with a comprehensive security portfolio. We protect our employees, our property, and our products through the application of technical, personnel, and organizational security measures. Furthermore, we act as the interface to various external government and government-related organizations for Airbus.

We are organizationally linked to Corporate Security and report into both, the regional Airbus HQ in Singapore and into Corporate Security, headquartered in Toulouse, France.

Corporate Security APAC is responsible for the entire Asia Pacific region which covers 11 countries in which Airbus and its affiliates are represented.

Your Role

• Our mission - Guide, Protect and Strengthen Airbus

• This is our core mission. It requires us to focus inward to protect all Airbus assets using a risk-based approach, but also to guide, together with Divisions and Airbus’ functions, when it comes to Security compliance, business opportunities or in times of crisis. We must always focus first on protecting Airbus’ employees, workplaces, information systems, data, industrial assets, supply chain, and of course our products and services, especially where Security impacts people's safety. To do so, our federated model needs to be strengthened and priorities need to be adapted to the capabilities of federated functions.

• We are looking for a strategic and proactive Corporate Security Manager to oversee our regional security posture. This isn't just about "locks and badges"—we need a leader who can weave security into the very fabric of our corporate culture. You will be responsible for defining the long-term security strategy, governing risk, and leading high-impact projects that protect our people, assets, and reputation.

• The ideal candidate balances a "big picture" mindset with the tactical ability to execute complex projects and influence behaviour at every level of the organization.

• As a Corporate Security Manager you will be responsible and accountable for the following:

Primary Responsibilities
 

1. Strategic Governance & Regulatory Compliance

• Ensure the organization meets or exceeds standards set by national authorities (e.g., Part IS (Information Security), NIS2 Directive (Directive (EU) 2022/2555), General Data Protection Regulation (GDPR), etc.) and ensure that Airbus internal requirements and baselines are implemented and rolled out. Furthermore to evaluate local regulations to ensure continued compliance.

• Represent the company in security forums and maintain active liaisons with an external security network and (where possible) intelligence agencies.

• Govern the Airbus International Security Operating Model (ISOM), ensuring that security is treated with the same rigor as safety.

• Develop and execute a multi-year APAC Corporate Security Strategy aligned with business objectives.

• Identify emerging threats and trends to ensure the organization remains resilient in a shifting global landscape.

• Advise senior leadership on security risks, providing data-driven insights to support executive decision-making.

• Establish and maintain a robust Security Governance Framework, ensuring compliance with local and international regulations.

• Lead comprehensive risk assessments and business impact analyses to prioritize resource allocation.

2. Security Projects & Innovation

• Lead the implementation of advanced screening technologies related to the Airbus Trusted Workforce Project, identify use cases for new technology in the security perimeter to increase efficiency and establish a strong network with Airbus cross divisional corporate stakeholders.

• In relation to the Airbus BPRO (Business Project Registration Office) culture ensure security by design for any new corporate application

• Oversee the end-to-end lifecycle of Airbus security infrastructure projects (e.g., crisis management software, travel security applications etc).

• Manage project budgets, vendor relationships, and cross-functional teams to deliver solutions on time and within scope.

• Evaluate and integrate emerging security technologies (AI-driven monitoring, biometrics, etc.) to modernize the physical and procedural security stack.

3. Security Awareness & "Informed Culture"

• Based on the Airbus Corporate Security global Security Awareness Program that moves beyond "check-the-box" training to drive genuine behavioral change, customize a APAC related awareness strategy and host, conduct and conclude associated campaigns.

• Act as the primary ambassador for security, conducting workshops, simulations, and internal communications.

• Build a network of "Security Champions" across different departments to decentralize vigilance.

• Based on the Airbus Corporate Security global Security Awareness Program that moves beyond "check-the-box" training to drive genuine behavioral change, customize a APAC related awareness strategy and host, conduct and conclude associated campaigns.

4. Crisis Management & Response
4.1. Crisis Framework & Readiness

• Business Continuity Planning (BCP): Develop and maintain the security components of the corporate BCP, ensuring the Airbus Security Teams are enabled to maintain "minimum viable operations" during a security-related disruption.

• Crisis Management Organization: Serve as a primary coordinator within the regional and local Singapore Crisis Management Team (CMT), coordinating all the Airbus CMT response between HQ stakeholder, regional management team and Airbus CMT functions, and external authorities.

4.2. Tactical Incident Response

• Threat Assessment: Lead the immediate evaluation of natural disasters, insider threats, terror / amok escalations, or "Cyber-Physical" attacks on Airbus systems.

• In case of major events / disaster, lead the emergency and contingency first response operations.

• Outstation Evacuations: Design and execute emergency extraction and evacuation plans for staff and assets in high-risk regions during sudden geopolitical shifts or civil unrest.

4.3. Simulation & Training

• Tabletop Exercises

• After-Action Reviews

Other Duties

• You are very familiar with the assets, industrial processes, Airbus business models, logistics and supply chain of Airbus and develop a strong relationship with the country management teams, country & site security teams, procurement, HR, Legal and Compliance and many other functions.

• You work closely with third party suppliers and other users of Airbus sites to ensure they act in accordance with the Airbus security policies and practices

• Threat Management, establish and maintain an intense network with all related Corporate Security Functions, national and international security bodies (NGO & GO)

• Investigation, loss prevention and anti fraud management. Establish and maintain a network and processes to protect, detect and react.

• Promote a security culture throughout all Airbus APAC based organizations and shape a business oriented operational model for all security teams.

• You promote, operate, and continue to improve the Performance Culture within Airbus APAC Security based on Airbus Operating System (AOS)

• Strong stakeholder management among all Airbus Affiliates in the Asia Pacific Region

Personal & Interpersonal Skills

• Availability: Must be able to participate in a 24/7 on-call rotation for global emergency response.

• Good understanding of needs and requirements of an industrial production, maintenance, training, sales and customer service organization.

• Crisis management experience

• Excellent communication and organisational skills with an ability to analyse and assess complex issues.

• Complementary skills in risk management and emergency planning is essential.

• Language: Fluent in English

Qualification & Professional skills

• Master or Bachelor Degree in a security relevant sector (i.e. degree in Information security or related field)

• Experience: 3+ years in security, with at least 2 years specifically within Aviation or Aerospace.

• Experience: Proven experience in Incident Command Systems (ICS) or similar emergency management frameworks.

• Deep familiarity with the National Aviation Security Program (NASP) and international civil aviation conventions.

• Expertise in Security Governance Programs, Risk Management / Risk Mitigation, Crisis and Emergency Response Management, Project Management.

• High emotional intelligence and the ability to maintain "calm under pressure" while making split-second, high-stakes decisions.

• A strong background in Security Management with experience in Corporate Security of the commercial or industrial sector is essential.

Sales manager

Responsbible for selling products or services, acquiring new customers, and maintaining existing client relationships

A Sales Manager in the trading industry drives revenue, manages client portfolios, and leads sales teams. They bridge client needs with market opportunities. Able to work night shift and random working hours, collection payment from customer daily wise and banking next day, able to do urgent delivery to customer, arrangements for delivery

Job Objectives

• Provide our Airlines, Authorities and MRO’s with the customized engineering & maintenance support and services to ensure the safe, reliable and cost effective operations
• Analysis of airlines’ operation data, maintenance process & organization, and development of adequate supports and services
• Prepare and organize fleet review meetings with APAC operators. Review fleet performance metrics, present technical and program status with support from in-service engineering team. Propose fleet operational reliability improvement to operators
• Support other business units and/or from Airbus Asia-Pacific management

Job Responsibilities

• Monitor and improve fleet performance to allow safe, reliable, economical operations at highest customer satisfaction for each Airbus programs in Asia-Pacific
• Prepare and support new program Entry Into Service (EIS) & new customer EIS, with a close link to SBx program, as a transverse function in Airbus Asia-Pacific customer service   
• Define mitigations for regional issues in Asia-Pacific and follow up final fix availability, with close link with SB program team
• Support all Programs and other Customer Services organizations by providing in-service data, reference data, dashboards, reports etc. and support Aircraft and Services Sales activities
• Promote fleet performance tools and support to Asia Pacific customers  
• Led the preparation of Fleet Review meeting and ensures overall readiness of topic preparation in coordination with in-service engineering. Achieve a good FRM satisfaction score
• Co-operate with authority, monitor fleet performance of the APAC airlines in respect of safety, reliability and economics, and propose necessary actions
• Build up partnership with APAC customers through regular Airline visits, Fleet performance review, regional seminar and workshops
• Provide expertise and support to Safety organization on safety prevention
• Evaluate Airlines and MRO’s maintenance and engineering practices and identify areas to be enhanced in term of safety, organizational efficiency, quality and technical capacities
• Assist Airlines learning curve and acquire good handling methods by providing necessary transfer of Know How support
• Ensure a customer satisfaction index above 70 in Asia-Pacific
• Ensure Asia-Pacific fleet operational reliability meet & above global targets
• Use Fleet performance tools/support, quarterly
• Prepare, support and participate to Program regional conference

Job Requirements

• Preferably 5 years experience in Customer Services business and/or airline maintenance & engineering 
• Graduated in aeronautical studies or aircraft systems
• Capable of strongly defending Airbus Customer Services and customers' interests in front of third parties
• Knowledge of FAA/EASA Regulation (minimum JAR121, JAR145 and JAR66) is a plus
• Knowledge about airlines’ organization and operation
• Experience in technical service/support field is a plus
• Good knowledge of customer needs in terms of maintenance & engineering operational activities
• Good presentation skills
• Able to work in a different culture environment
• Tenacious, responsible, adaptable and flexible
• Reliable team player, with a good sense of reporting
• Ability to cope with highly demanding environment
• Keen on extensive travelling within Asia-Pacific and worldwide
• Experience in technical service/support field is a plus
• Highly concerned by customer services and service minded
• Good coordination and relational skills to deal with authorities, customers, vendors and other Airbus departments

Responsibilities:

Marketing & Communications

• Lead and oversee all marketing initiatives and strategies in alignment with the Club’s objectives and branding.
• Plan, strategize and execute integrated marketing campaigns to drive brand awareness, revenue growth and patronage of the Club’s facilities, food and beverage outlets, events and services.
• Work closely with internal stakeholders and departments to support their marketing and promotional needs.
• Develop and maintain the Club’s branding standards and ensure consistency across all marketing and communication materials.
• Spearhead corporate publicity, promotional campaigns and communication initiatives including membership launches, special events and corporate activities.
• Liaise with the communications team and external vendors on the production and updating of promotional materials such as corporate videos, brochures, pamphlets and digital content.
• Identify and establish strategic partnerships, sponsorships and collaborative marketing opportunities locally and internationally to enhance the Club’s market presence.
• Assess and review the effectiveness of marketing campaigns and recommend improvements for continuous enhancement.

MICE , Banquet & Wedding Sales

• Develop and execute sales strategies to drive MICE, banquet, wedding and event revenue for the Club.
• Identify business opportunities and actively source for corporate clients, event organisers , wedding couples, wedding planners and strategic partners.
• Manage enquiries, proposals, negotiations and coordination for banquet, meeting, wedding and event bookings.
• Work closely with relevant departments to ensure smooth planning, execution and delivery of events and functions.
• Build and maintain strong relationships with clients and business partners to encourage repeat business and referrals.
• Monitor market trends and competitors’ activities to identify opportunities for business growth and service enhancement.
• Track sales performance, revenue targets and customer satisfaction relating to MICE, banquet, wedding and event operations.

Leadership& Management

• Lead, mentor and develop the team to achieve departmental objectives and maintain high performance standards.
• Oversee the day-to-day operations and ensure effective execution of departmental functions and initiatives.
• Plan, manage and monitor departmental budgets, expenditure and resources to ensure cost effectiveness and alignment with approved budgets.
• Prepare management reports, presentations and performance analysis for stakeholders and Management.
• Establish and maintain strong relationships with stakeholders, strategic partners and sponsors.
• Liaise closely with the Sponsorship, Advertising & Marketing Sub-Committee to support the development and execution of sponsorship, advertising and marketing initiatives, and to drive revenue generation and brand visibility for the Club.
• Lead and drive projects and campaigns linked to sales, revenue generation and Customer Satisfaction Index (CSI).
• Undertake any other duties as assigned by Management/General Manager.

*Transport pick up/drop-off at Khatib & Sengkang MRT*

We are launching an exciting new education platform focused on parents and kids — featuring multiple unique segments not currently seen in other platforms in Singapore. Backed by a successful marketing agency, this platform is built for scale and strong market impact.

About the Role

You will drive growth by securing partnerships, onboarding educators and brands, and expanding the platform’s reach. This is a commission-based role ideal for someone entrepreneurial and results-driven, with the opportunity to be part of something fresh and highly scalable.

Key Responsibilities

* Identify and secure new business opportunities

* Build partnerships with educators, enrichment providers, and brands

* Pitch and onboard courses, programmes, and collaborations

* Drive revenue growth and expand market presence

Requirements

* Experience in sales/business development

* Strong communication and negotiation skills

* Self-driven and target-oriented

What We Offer

* Attractive commission structure with high earning potential

* Flexible working arrangement

* Opportunity to grow with a unique, first-of-its-kind platform in Singapore

If you’re entrepreneurial, well-connected, and hungry to grow with a new venture, we’d love to hear from you.

The UAS Business Development Manager APAC will drive the commercial success of our Unmanned Aerial Systems (UAS) portfolio within the APAC Region. The core mission of this role is to drive market leadership for Airbus Helicopters (AH) in the UAS sector by setting and exceeding goals, formulating the regional commercial strategy, and cultivating a strong network of customers and partners.

The UAS Business Development Manager is expected to promote our UAS portfolio as well as our Teaming capabilities (which represents AH´s core strategy) to our existing customers but also to identify new customer community as well as partners supporting us in presenting and demonstrating our UAS portfolio which differs a lot from helicopter demos. In particular for Teaming, the job holder has to be in a daily team approach with helicopter sales managers to identify and promote the Helicopters-Teaming solution amplifying the positive impact of the AH integrated solutions. To enhance our competitive advantage cross-regionalization is paramount to capitalize on our growing worldwide excellence.

Primary Responsibilities:

The jobholder is expected to lead the effort to achieve and exceed all established regional objectives for the UAS product line. 

• Take complete ownership of the performance of the UAS portfolio, ensuring regional business development objectives are met and surpassed.

• Drive the commercial strategy for UAS in the defined territory, ensuring alignment with global business goals.

• Responsible for the development and follow-up of UAS sales campaigns, working closely with Key Account Managers (KAMs) within the APAC countries to ensure successful execution.

• Drive accountability by tracking performance and key metrics, synthesizing data into detailed progress reports for the Regional Management Team review

• Ensure Salesforce is used as a lever and to ensure accurate and timely information regarding UAS opportunities and activities.

• Coordinate UAS Offer development (simple and complex) and lead pitch to potential customers

• Develop and/or identify current and emerging markets 

• Support local KAM teams for UAS opportunities as required

• Maintain alignment within broader UAS Team to ensure shared efficiencies

• Engage with supporting functions to facilitate UAS activities (offers, communication, partnering and marketing) 

• Provide and maintain expertise in UAS knowledge

• Support Operational Marketing as APAC UAS Promoters.

• Develop a comprehensive network of UAS operators, potential partners (including those for training and maintenance of our UAS systems), and key stakeholders throughout the region.

Market Positioning and Campaign Coordination 

• Coordinate and support regional marketing and communication efforts to strategically position Airbus Helicopters portfolio. Remain abreast of competition movement

• Coordinate marketing campaigns (including demos/demonstrations) and promotional activities across the region in full alignment with the Regional Communications and Marketing and central UAS team.

• Prepare and Present briefings for both Internal and External stakeholders

Business Intelligence and Planning

• Contribute to gathering and analyzing intelligence on UAS market dynamics, trends, customer needs, and competitive landscapes to inform strategic decisions.

• OP Planning: Contribute to feed the Operational Planning (OP) process for both UAS and Crewed / Uncrewed Teaming (CuC-T) product lines.

• Other duties reasonably determined from time to time by the Company

Secondary Responsibilities:

• Assist in development of Regional Communications and Marketing plan

• Assist local KAM teams to develop and promote UAS

• Provide input into UAS product evolution and development 

• Liaise with other Airbus entities where UAS portfolio overlaps

Outputs:

• Identification of UAS Leads and Opportunities

• Development and formalisation of UAS Capture Strategies

• Lead effort to Capture and close UAS Opportunities

• Achieve OP targets related to UAS

• Deliver Offers on time and on quality

• Provide accurate and timely reporting on status of UAS Opportunities 

Requirements:

• Tertiary education in Aviation, Engineering, Business Administration or related field 

• More than 8 years of experience in sales, business development, or commercial roles, preferably within the aerospace, defense, or unmanned systems industry and/or Several years of experience in drone operations ideally in a government agency or in the military.

• Strong understanding of the UAS/Drone market, technologies, and regulatory environment

• Strong leadership skills to work in a matrix organization and to onboard an operational team in a complex and dynamic, multi-cultural environment

• Proven ability to lead and manage projects effectively within a highly matrixed environment, spanning multiple functions and cross countries 

• The ability to build a sound business case, understand pricing strategies, and negotiate complex, multi-year contracts involving service, support, and training.

• Personal & Interpersonal Skills: Has unquestionable integrity, intellectual curiosity, a global mindset; is results driven; has patience and resilience; is proactive & relentless, highly collaborative; strong stakeholders and relationship management

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

. At least 10 years experience in F&B industry

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant degree/diploma

• Supervise daily café operations and staff performance
• Ensure high standards of customer service are maintained
• Manage inventory and place orders for supplies
• Train, mentor, and schedule café staff
• Handle customer complaints and resolve issues promptly
• Monitor food safety and hygiene standards
• Collaborate with management on marketing and promotions
• Maintain cleanliness and organization of the café
• Track sales and prepare performance reports
• Ensure compliance with health and safety regulations

Job Description:

• Ensure smooth running of the day-to-day operation.
• Assist in the development of strategic plans for operational activity.
• Optimize manpower with proper planning allocations.
• Ensure all staffs to deliver excellent customer service.
• Maintain the highest standard of service quality.
• Monitor staff performance including performance reviews.
• Manage and monitor cleanliness is maintained in accordance with the company’s standard operating procedures.
• Keep track and order supplies such as tableware, cooking utensils etc.
• Arrange for maintenance and repair of equipment and other services, when needed.
• Resolve customer complaints about food quality or service in a professional manner.
• Monitor sales collection tally with sales figures.
• Good knowledge on POS system.
• Any other responsibilities as assigned by Management.

Job Requirements:

• Minimum 5 years experience.
• Excellent knowledge of F&B products and industry trends.
• Great leadership skills.
• Able to work 6 days work week, weekend and public holidays.
• Working Location: 7 The Oval, Singapore 797865.

Safran Aircraft Engines is currently seeking a skilled and enthusiastic professional to join our team as Senior Customer Support and Program Manager (CSPM) for APAC region.

The Senior CSPM will report to the Regional Director for Customers Operations in India and Asia-Pacific within Support & Services Division, and work in transverse with the Commercial Engines Sales, Quality, Maintenance & Finance teams

He/she will have two main missions:

- 1/ Manage Customers' relationship: For Airline customers in Asia region, you will be in charge of Customers' relationship management (for both support and services) and all related business and operations. Your main objectives will be Customers satisfaction and contracts profitability.

o You will be in charge of a portfolio of Customers in Asia region:

- Singapore, Vietnam, Malaysia, Japan, South Korea, …

- With major CFM Customers such as Singapore Airlines (30aircraft), VietJet (50 aircraft – 200 to be delivered); Japan Airlines (60 aircraft), Asiana (25aircraft), …

o You will animate / coordinate in a transversal mode the Customer Team (CT), meaning all the company members in interface with the Customer to ensure a good alignment on the strategy and the communication.

o You will ensure Customer satisfaction, define and implement the customer engagement plan

o You will have ownership for meeting economic objectives defined for the year (Turnover, Profitability, Cash)

o You will also manage contracts long term profitability and contribute to profitability of future contracts, in relation with Sales. For Customers under your direct management, you will have to define a clear CFM strategy, path, actions plan, in coordination with our partner GE for the execution of the contract and the protection of its profitability.

o You will ensure that CFM meets its contractual obligations to Customers, prepare and support Entry Into Services and fleet program implementation, manage MRO performance (both in TAT and costs)

o At last, you will alert in case of difficulties or anticipated difficulties in the contract execution or for Customers' insatisfaction.

- 2/ Be GE's referent for APAC region: Under Regional Leader supervision, you will act as a point of contact for GE teams in the APAC area with the objective of ensuring that Safran's interests are taken into account and that One CFM best practices are deployed.

o In close coordination with our GE's counterparts, you own responsibility for building a trustful and demanding relationship between SAE and GE teams (Support, Services and Sales), on top of the one with Customers.

o You will support others SAE's local CSPMs, and help to build a proactive relationship with GE management, in order to be able to deal with most of topics, and avoid management escalation each time possible.

Required Qualifications and skills:

1. Proven experience of minimum 8 years as a Customer Manager or similar role in an international environment, with a passion for aviation industry.

2. Excellent project management skills, with a track record of successfully managing complex projects from start to finish.

3. Strong ability to build and maintain relationships with Customers, demonstrating exceptional interpersonal and communication skills, with appetite for business trips.

4. Highly organized and detail-oriented, with the ability to prioritize tasks effectively and meet deadlines, in high autonomy.

5. Demonstrated problem-solving and analytical skills, with the ability to think creatively and deliver effective solutions.

6. Proficiency in utilizing management software and other relevant tools to track Customer interactions and manage projects.

7. Excellent presentation and persuasion skills.

8. Bachelor's degree) in Engineering, Business Administration or a related field.

Job Summary

Manage two salon outlets and lead a team of 10 stylists, delivering a full range of hair styling and chemical treatment services while supporting event styling and makeup for special occasions.

Responsibilities

• Lead and manage daily operations of two salon outlets to ensure smooth service delivery and customer satisfaction
• Supervise and develop a team of 10 stylists, ranging from trainees to senior stylists, to enhance their skills and performance
• Maintain composure and effective communication under high-pressure situations to manage client relations and salon demands
• Perform comprehensive hair styling services including basic hair wash and advanced chemical treatments such as perm, rebond, keratin treatment, highlighting, and dyeing
• Provide event styling services for occasions including dinner and dance, fashion shows, and weddings
• Apply basic makeup services to complement event styling and client needs
• Utilize 20 years of hair styling experience to deliver expert service and mentor team members

JOB SUMMARY:

The Parts Sales Manager will be responsible for development and growth of aftermarket and proprietary part sales for Textron Aviation products.

JOB RESPONSIBILITIES:

• Develops and implements systems, procedures, and techniques to ensure effective and efficient customer communications are translated into parts sales relationships that benefit the customer and Textron Aviation.
• Serves as the contact and focal point for customers within the assigned region regarding parts sales. Actively initiates sales dialogue between Textron Aviation and potential and existing customers.
• Develops regional parts sales strategies focused on collaboration with key stakeholders to support our customers and grow parts sales across all market segments.       
• Utilizes analytics to research and identify potential sales opportunities, and aggressively pursues sales leads provided by Textron Aviation employees and customers.
• Uses a variety of marketing techniques to secure sales for Textron Aviation including site-based visits, telemarketing, and written correspondence.  Utilizes and maintains Textron Aviation’s CRM platform Salesforce.com.     
• Develops and implements localized marketing strategies in conjunction with Marketing team that increase customer awareness of capabilities and contribute to the financial goals and objectives of the company.       
• Provides pipeline and sales reports and strategy updates to the organization as requested (e.g. sales trend analysis, projected service volume by quarter, service sales forecasts) for the use in annual budgets, staffing, and long-term planning.     
• Attends sales meetings and aviation conferences/conventions as a marketing representative AM Sales network.
• Maintains and improves product knowledge by participating in training programs, outsideseminars, reading product literature and publications.  Cross trains for key management positions toincrease operational knowledge and provide staffing flexibility.  Assumes other supervisory duties as assigned.
• Assists with research for external and internal parts and material cost and availability to determine procurement means to support interior refurbishment and modification projects.
• Travel as required, planning for minimum of two weeks per month to visit customers andparticipate in trade events.

REQUIREMENTS:  

• Bachelor’s degree required.
• Sales experience/focus preferred.
• Minimum 5 years of sales experience required, preferably in the aviation industry.      
• Excellent written and verbal communication.
• Possesses good organization and time management skills.
• The candidate must be able to utilize the systems of Textron Aviation i.e. CRM, SAP and the Microsoft suite.
• Candidate must be able to work in an autonomous self-directed environment to achieve the marketing strategies and sales control systems set forth by the company. 
• Candidate must possess strong communication skills to achieve relationships with local Director's of Maintenance and brokers. 
• Candidate must be willing to travel at least 75% of the time in all associated markets.
  

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Key Responsibilities

• Oversee day-to-day planning, coordination, execution, and performance monitoring of aircraft ground handling and trip support operations.
• Lead, train, and maintain team competency, ensuring service excellence and up-to-date operational knowledge.
• Personally meet and greet clients to ensure a warm welcome and smooth service experience.
• Ensure effective resolution of service issues to maintain high customer satisfaction levels.
• Drive process compliance and continuous improvement in the operations.
• Manage manpower planning, staff productivity, and efficient rostering to support operational needs.
• Ensure prompt service response times and effective resolution of issues within defined turnaround periods.
• Champion customer satisfaction by leading the team to meet and exceed service quality KPIs.
• Collaborate with management and cross-functional teams to deliver consistent and high-standard product and service outcomes.

Requirements

• Bachelor's degree in business administration, operations management, Aviation, or a related field.
• 7–8 years of progressive management experience, with a strong track record in business operations and financial performance.
• Demonstrated excellence in customer service and customer-facing operations, with a commitment to service quality.
• Deep industry knowledge and end-to-end understanding of business processes within aviation or related sectors.
• Outstanding communication, interpersonal, and relationship management skills, including professional sales capability.
• Strong analytical thinking and organizational ability, with the capacity to multitask and prioritize in a fast-paced environment.
• Proven leadership in fostering positive employee relations and cultivating a safe, team-oriented, and improvement-driven workplace.
• Highly dependable and accountable, with strong self-initiative and a results-driven approach to achieving business goals.
• Professional, courteous, and confident when interacting with clients, partners, and team members.

ASSISTANT MANAGER, MEMBERSHIP MANAGEMENT& BUSINESS OPERATIONS (Hybrid Work Arrangement)

A meaningful role with hybrid flexibility — support the growth of Singapore’s aerospace industry.

Association of Aerospace Industries (Singapore) [AAIS]

The Association of Aerospace Industries (Singapore) is seeking a motivated and organised individual to drive business transformation in the membership management and business processes. This role offers hybrid work arrangements. The portfolio will be tailored based on the candidate’s experience and strengths. You will work closely with a small, collaborative team and report directly to the Chief Executive.

Key Responsibilities

• Oversee and manage the membership administration, including processing new applications and renewals, maintaining accurate and up‑to‑date member records, ensuring timely payments of membership fees, tracking membership pipeline and preparing simple reports to support team planning and management decisions.
• Manage and maintain the association’s membership CRM system (Glue‑Up) to ensure data accuracy and smooth operations.
• Liaise with outsourced IT vendors on onboarding/off-boarding of staff and on IT systems and services
• Otherduties may be assigned.

Requirements

• Singaporean
• Preference for those with Diploma in Business Administration, Communications, IT or related fields#
• Minimum 2 years of relevant experience (membership bodies, CRM/IT vendor coordination preferred)
• Experience with CRM systems (e.g., Glue-Up) is advantageous
• Strong administrative and organisational skills
• Good written and verbal communication
• Proficient with MS Office and comfortable with digital tools
• Able to manage multiple tasks and meet deadlines

Work Arrangement/Additional Information

Work Arrangement:      

- Hybrid work arrangement (remote + office)

Work Location: Seletar Aerospace Park

The Business Development Manager will undergo structured training under the direct guidance of the Director to understand the full workflow of a small-scale wholesale trading business operating under the Home-Based Business Scheme. The attachment will focus on hands-on exposure to market development, client acquisition, supplier coordination, documentation control, partnership building, and logistics planning to support business growth while ensuring smooth and compliant day-to-day operations.

Specific Responsibilities:

1. Assist the Director in developing and expanding business opportunities for the wholesale trading operations.

2. Communicate with potential and existing clients to introduce products, provide quotations, and maintain strong business relationships.

3. Conduct basic market research to identify new customers, suppliers, and partnership opportunities.

4. Prepare and issue quotations, sales proposals, purchase orders, delivery orders, and invoices accurately.

5. Coordinate with suppliers and logistics providers to ensure smooth order fulfillment and timely delivery.

6. Support the Director in negotiating basic commercial terms with suppliers and customers.

7. Maintain proper documentation and filing of sales records, supplier agreements, and transaction documents.

8. Monitor customer inquiries, follow up on leads, and assist in converting potential clients into active customers.

9. Track order progress and maintain communication with customers regarding order status.

10. Assist in identifying alternative suppliers and new product opportunities to expand the company’s offerings.

Technical Skills and Competencies:

1. Knowledge of wholesale trade processes, market development, and supplier coordination.

2. Ability to prepare commercial documents such as quotations, proposals, invoices, and purchase orders.

3. Proficiency in Microsoft Word, Excel, and basic CRM tools for documentation, tracking, and client management.

4. Strong record-keeping, document management, and reporting skills.

5. Basic understanding of logistics coordination, delivery planning, and order fulfillment.

6. Ability to analyze supplier pricing, compare cost structures, and identify business opportunities.

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $2,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

• Supervise day-to-day operations to ensure smooth workflow and task completion
• Develop, review, and enhance administrative systems, policies, and procedures to improve efficiency
• Collaborate with accounting and management teams to plan and monitor budgets and expensesAssist in financial and administrative tasks, including coordination with accounting, invoice tracking, and basic financial record management
• Support internal reporting, documentation, and administrative planning
• Identify operational gaps and implement process improvement initiatives