Total 23,263 Senior Executive Full-time job vacancies

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

Responsibilities 

• Always-on learning from colleagues and professionals that surround you. 
• Reporting to a Team Leader that can inspire you to grow both personally and professionally. 
• Servicing and managing blue-chip clientele, providing astute counsel through a range of Public Relations tactics and campaign strategy/ideation. 
• Hands-on approach to the PR landscape, developing stories and building bridges with the media for our clients.  
• Supporting team members in daily tasks with the ability to multitask on a range of different clients. 

 Knowledge, Skills & Abilities 

• Someone articulate with excellent written and verbal communication skills, with the ability to think creatively.
• A resourceful problem-solver; a GO-getter who rarely takes “no” for an answer. Someone who constantly maintains a “can-do” hustle attitude, with a passion for brands and making them stand out.
• Good interpersonal skills to interact effectively at all levels.
• An effective multitasker with demonstrated ability to manage multiple brands, each with a different customer demographic, thus with varying requirements. Yet detail oriented, self-motivated and eager to learn.
• Hands-on, street-smart, tech savvy and comfortable rolling up your sleeves with an ability to adapt quickly to situations.
• Independent, industrious, resourceful, able to work with minimum supervision, yet working as part of a team.
• Possesses knowledge of the media industry, and able to converse comfortably with the media and Influencers.

Qualifications 

• Degree from an accredited university with at least 1-2 years of working experience in a PR agency, with a clear understanding of the communications function and process.
• Excellent command of written and spoken English and Bahasa Malaysia.
• Good communications, interpersonal, leadership and management skills.

If you have that fiery cili padi passion to be the best, if you thrive in an environment where your opinions are valued, your ideas are treasured and your accomplishments are not only celebrated, but rewarded, we’d love to hear from you!

Perks & Benefits

• Bonus
• Handphone allowance and travel claims
• Staggered working hours
• Smart casual dress code
• Regular company/team activities
• Medical/dental
• Annual leave
• Personal development opportunities

Job Responsibilities:

• Design of Civil & Structural Works.
• Prepare drawings & documents for submission, tender & construction purposes.
• Attend meetings .
• Perform site visits.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Civil Engineering.
• Required language(s): English, Chinese, Bahasa Malaysia.
• At least min 3 year(s) of working experience in the related field is required for this position.
• Required Skill(s): AutoCad, Esteem, Mits.
• Prefer Mandarin speaking candidates.
• Fresh graduated are encouraged to apply.

Perks & Benefits

• Bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave
• Friendly environment

Position: Sales Engineer / Sales Executive (FEMALE/MALE)

Head Count: 2

Tenure: Permanent

Remuneration: Basic Salary, Bonus, Commission Based,

Other Benefits ( Car & Travelling Allowance, Medical )

About Industrial Filtration Sdn Bhd:

We're not just selling filters; we're providing critical solutions for heavy industries across Asia. For over 30 years, we've been a trusted partner to major brands, helping them optimize their processes and protect their operations. We're experiencing rapid growth and are looking for a driven sales professional to join our team and contribute to our continued success.

What You'll Do:

• Impact: Develop and execute sales strategies to expand our market share within key industry segments (dust filtration, water treatment, chemical process).
• Build Relationships: Cultivate and manage relationships with key decision-makers at leading companies.
• Solve Problems: Understand customer needs and provide tailored filtration solutions that address their specific challenges.
• Drive Growth: Identify and pursue new business opportunities, contributing directly to the company's revenue goals.
• Collaborate: Work closely with our technical and marketing teams to deliver exceptional customer service and support.

What Awaits You:

• Growth Potential: Be part of a rapidly expanding company with significant opportunities for career advancement. We invest in our employees and provide ongoing training and development.
• Impactful Work: Contribute to critical industries and make a real difference in how companies operate.
• Supportive Environment: Join a collaborative team of experienced professionals who are passionate about what they do.
• Competitive Rewards: Enjoy a competitive salary and benefits package, including a generous commission structure, car allowance, and comprehensive medical insurance.

What You'll Bring:

• Passion for Sales: A driven and results-oriented mindset with a proven track record of success (or strong potential for success if a fresh graduate).
• Industry Knowledge: Familiarity with the filtration industry or related sectors (dust collectors, water treatment, chemical processing, F&B) is a plus.
• Communication Skills: Excellent verbal and written communication skills in English.
• Problem-Solving Abilities: A knack for understanding customer needs and developing effective solutions.
• Team Player: Ability to collaborate effectively with internal teams and build strong relationships with customers.
• Education: Diploma/Bachelor's degree in any field (Engineering or related field preferred). Fresh graduates with a strong drive are encouraged to apply!

What We Offer:

• Competitive Compensation: Attractive base salary + generous commission structure.
• Comprehensive Benefits: Medical, dental, and vision insurance, car allowance, and travel allowance.
• Growth Opportunities: Clear career paths and opportunities for professional development.
• Dynamic Environment: Be part of a fast-paced, innovative company.
• Impactful Work: Contribute to a vital industry and make a real difference.

Ready to make a difference? Apply today and join our growing team! Submit your resume and cover letter to enquiry@infil.com.my

(Application Process - You will be asked the following questions):

1. What is your work authorization status in Malaysia?
2. How many years of experience do you have in sales (including sales engineering, executive, or business development roles)?
3. How would you rate your English language proficiency (e.g., Native, Fluent, Proficient, Conversational, Basic)?
4. What is your expected monthly basic salary range?
5. Which Microsoft Office products are you proficient in?
6. Are you willing to travel regionally when required?

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave

Job Description

• Pursued growth and business expansion opportunist by developing new clients and maintaining good relationship with existing customers.                      
• Execute day to day sales activities, which includes sales visitation, updating new business potentials, feedback on customer performance, satisfactions and progress of business development activities.            
• Coordinate and communicate clearly the customer's requirements (operations, billing, communications, etc) to the Customer Service teams.            
• To plan, implement all sales, marketing & promotional strategies in order to achieve the sales target.                     
• Keeps abreast of trends and innovative sales techniques in an effort to maintain a competitive edge.            
• Provides information by collecting, analysing, and summarizing data and trends.
• Responsible for achieving sales target for sector in freight forwarding (Air & Sea) for both import and export markets, transport and container division business.        
• To provide necessary support and aftersales service to customer.              
• Prepare proposals / quotations to customers and follow up closely with the customers to turn them into actual sales.                 
• Carry out any other duties as assigned by the immediate superior from time to time.
• Prepare and submit sales report weekly.
• Required logistics experiences or fresh graduate with Diploma / Degree in Logistics.

Perks & Benefits

• Commission and bonus
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Penerangan:

Kami sedang mencari Pembantu/Eksekutif Pengiklanan yang berorientasikan perincian dan bertanggungjawab untuk menyokong pasukan kami dalam pelaksanaan iklan harian dan tugasan pelaporan data.

Lokasi Operasi: Menara MBMR, Mid Valley (boleh diakses dengan LRT Abdullah Hukum & KTM Mid Valley)

Pengaturan Kerja: Isnin hingga Jumaat, di lokasi

Waktu bekerja: 9 pagi – 6 petang (termasuk rehat 1 jam)

Tanggungjawab Utama

• Membantu dalam menyediakan dan melancarkan kempen pengiklanan (Iklan TikTok)
• Menyusun, menyusun dan mengemas kini laporan prestasi pengiklanan (harian/mingguan)
• Pantau prestasi kempen dan pandangan pengoptimuman dokumen
• Menyokong pembeli media dalam melaksanakan operasi pengiklanan harian

Keperluan

• Berorientasikan perincian, bertanggungjawab, dan bersedia untuk belajar
• Kemahiran asas dalam Microsoft Excel atau Google Sheets
• Minat dalam pengiklanan digital, e-dagang atau ekosistem TikTok
• Pengurusan data yang selesa dan tugasan operasi yang berulang
• Pengalaman terdahulu dengan platform pengiklanan adalah satu kelebihan (latihan akan disediakan untuk calon baharu)

Kelayakan Pilihan (Bagus untuk Dimiliki)

• Pengalaman langsung dengan Iklan TikTok atau Iklan Facebook
• Latar belakang dalam industri e-dagang atau perdagangan langsung
• Kebolehan membaca dan memahami data asas backend dalam bahasa Inggeris dan Cina

Faedah & Kebaikan

• Elaun Makan
• Elaun Perubatan
• Caruman KWSP, SOCSO & EIS
• Semua cuti yang diwartakan di Wilayah Persekutuan Kuala Lumpur
• Cuti tahunan dari 14 hari

Description:

We are looking for a detail-oriented and responsible Advertising Assistant/Executive to support our team in daily ad execution and data reporting tasks.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

• Assist in setting up and launching advertising campaigns (TikTok Ads)
• Compile, organize, and update advertising performance reports (daily / weekly)
• Monitor campaign performance and document optimization insights
• Support media buyers in executing day-to-day advertising operations

Requirements

• Detail-oriented, responsible, and willing to learn
• Basic proficiency in Microsoft Excel or Google Sheets
• Interest in digital advertising, e-commerce, or the TikTok ecosystem
• Comfortable handling data organization and repetitive operational tasks
• Prior experience with advertising platforms is a plus (training will be provided for fresh candidates)

Preferred Qualifications (Nice to Have)

• Hands-on experience with TikTok Ads or Facebook Ads
• Background in e-commerce or live commerce industries
• Ability to read and understand basic backend data in both English and Chinese

Perks & Benefits

• Meal Allowance
• Medical Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days

描述：

我們正在尋找一位注重細節、認真負責的廣告助理/主管，協助我們的團隊完成日常廣告執行和數據報告任務。

工作地點：Menara MBMR，谷中城（可搭乘輕軌 Abdullah Hukum 和 KTM Mid Valley 到達）

工作安排：週一至週五，現場辦公

工作時間：上午9點至下午6點（含1小時休息時間）

主要職責

• 協助設定和啟動廣告活動（TikTok廣告）
• 總結、整理和更新廣告成效報告（每日/每週）
• 監控行銷活動效果並記錄優化洞察
• 協助媒體購買人員執行日常廣告運營

要求

• 注重細節、認真負責、樂於學習
• 具備 Microsoft Excel 或 Google Sheets 的基本操作能力
• 對數位廣告、電子商務或TikTok生態系統感興趣
• 能夠輕鬆處理資料整理和重複性操作任務
• 有廣告平台使用經驗者優先（公司會提供應屆畢業生培訓）。

優先考慮的資格（加分項）

• 具備TikTok廣告或Facebook廣告的實際操作經驗
• 擁有電子商務或即時電商產業背景
• 能夠閱讀和理解英文和中文的基本後端資料。

福利待遇

• 伙食補貼
• 醫療津貼
• 公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS) 繳款
• 吉隆坡聯邦直轄區所有法定假日
• 年假14天起

Description:

We are looking for a detail-oriented and responsible Advertising Assistant/Executive to support our team in daily ad execution and data reporting tasks.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

• Assist in setting up and launching advertising campaigns (TikTok Ads)
• Compile, organize, and update advertising performance reports (daily / weekly)
• Monitor campaign performance and document optimization insights
• Support media buyers in executing day-to-day advertising operations

Requirements

• Detail-oriented, responsible, and willing to learn
• Basic proficiency in Microsoft Excel or Google Sheets
• Interest in digital advertising, e-commerce, or the TikTok ecosystem
• Comfortable handling data organization and repetitive operational tasks
• Prior experience with advertising platforms is a plus (training will be provided for fresh candidates)

Preferred Qualifications (Nice to Have)

• Hands-on experience with TikTok Ads or Facebook Ads
• Background in e-commerce or live commerce industries
• Ability to read and understand basic backend data in both English and Chinese

Perks & Benefits

• Meal Allowance
• Medical Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days

i)                  Assists on all daily admin job include road tax, permit, insurance renewal, inspection and etc;

ii)                Assists in issuing of purchase order;

iii)              Checking Incoming Delivery Orders from invoice and system;

iv)              Update and follow up all machines’ service & maintenance date;

v)                 Assist in foreign worker permit renewal matters;

vi)              Assigned duty from management from time to time.

Perks & Benefits

• Casual dress code

上班时间：12小时白班，工作内容负责钻针研磨厂机械与人员管理/客户货品配送。

薪资待遇：RM 4000- RM6500

福利： 全勤奖金， 餐补， 交通补贴， 加班费，晋升空间广阔。

精通华语： 听， 说， 读， 写。

持有有效驾照（小货车驾照优先），无小货车驾照者入职后公司可安排报考。

有工厂相关经验即可， 无需资深管理经验。

能配合上班时间， 稳定性高。

有意者欢迎联系/推荐。

年龄25-45岁， 男女均可（男性优先）

Job Scope:

• Supervise and manage a team of operators
• Oversee grinding machine operations and maintenance

Requirements:

• Possess a valid driving license; a goods vehicle (van/lorry) license is an added advantage
• Proficient in Chinese (Mandarin) to communicate with clients and suppliers
• Experience in managing a team of 5 to 6 people or more
• Able to start work immediately is preferred
• Age: 25-45 years old, Chinese Male candidates are preferred.

Benefits:

• RM 4000-RM6500
• Attendance allowance
• Meal allowance
• Transportation allowance

How to Apply:

Interested candidates are invited to email their resume to: tctbatukawan@gmail.com

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code

上班時間：12小時白班，工作內容負責鑽針研磨廠機械與人員管理/客戶貨品配送。

薪資待遇：RM 4000- RM6500

福利： 全勤獎金， 餐補， 交通補貼， 加班費，晉升空間廣闊。

精通華語： 聽， 說， 讀， 寫。

持有有效駕照（小貨車駕照優先），無小貨車駕照者入職後公司可安排報考。

有工廠相關經驗即可， 無需資深管理經驗。

能配合上班時間， 穩定性高。

有意者歡迎聯絡/推薦。

年齡25-45歲， 男女皆可（男性優先）

Job Scope:

• Supervise and manage a team of operators
• Oversee grinding machine operations and maintenance

Requirements:

• Possess a valid driving license; a goods vehicle (van/lorry) license is an added advantage
• Proficient in Chinese (Mandarin) to communicate with clients and suppliers
• Experience in managing a team of 5 to 6 people or more
• Able to start work immediately is preferred
• Age: 25-45 years old, Chinese Male candidates are preferred.

Benefits:

• RM 4000-RM6500
• Attendance allowance
• Meal allowance
• Transportation allowance

How to Apply:

Interested candidates are invited to email their resume to: tctbatukawan@gmail.com

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求

Waktu bekerja: syif harian 12 jam. Tugas kerja termasuk mengurus jentera dan kakitangan loji pengisaran mata gerudi dan menghantar barangan kepada pelanggan.

Gaji: RM 4000 - RM 6500

Faedah: Bonus kehadiran penuh, elaun makan, elaun pengangkutan, bayaran lebih masa, dan peluang kenaikan pangkat yang luas.

Fasih berbahasa Mandarin: mendengar, bertutur, membaca, dan menulis.

Mesti mempunyai lesen memandu yang sah (lesen memandu trak kecil diutamakan). Bagi mereka yang tidak mempunyai lesen memandu trak kecil, syarikat boleh mengaturkan mereka untuk mengambil ujian selepas menyertai syarikat.

Pengalaman berkaitan kilang sudah memadai; tiada pengalaman pengurusan kanan diperlukan.

Ia boleh diatur mengikut waktu kerja dan mempunyai kestabilan yang tinggi.

Mereka yang berminat dialu-alukan untuk menghubungi atau mengesyorkan.

Berumur 25-45 tahun, lelaki dan wanita dialu-alukan (lelaki diutamakan).

Skop Kerja:

• Menyelia dan mengurus pasukan pengendali
• Mengawasi operasi dan penyelenggaraan mesin pengisar

Keperluan:

• Mempunyai lesen memandu yang sah; lesen kenderaan barangan (van/lori) adalah satu kelebihan tambahan
• Mahir berbahasa Cina (Mandarin) untuk berkomunikasi dengan pelanggan dan pembekal
• Pengalaman dalam menguruskan pasukan yang terdiri daripada 5 hingga 6 orang atau lebih
• Boleh mula bekerja dengan segera adalah diutamakan
• Umur: 25-45 tahun, Calon Lelaki Cina diutamakan.

Faedah:

• RM 4000-RM6500
• Elaun kehadiran
• Elaun makan
• Elaun pengangkutan

Cara Memohon:

Calon yang berminat dijemput untuk menghantar resume mereka melalui emel ke: tctbatukawan@gmail.com

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Kod pakaian kasual

Responsibilities:

• Build and manage key accounts to achieve long-term success.
• Develop positive relationships with key accounts in the health supplements consumer market
• Generate new business & customer networks.
• Develop and manage a nationwide sales team.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Propose actions to improve sales performance and identify opportunities for growth.

Requirements:

• Proven work experience as a Sales Account Manager or Sales Account Executive in the health supplements consumer market
• Sale Manager 5 years experience/Sales Executive 3 years experience
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to meet customers expectation
• Business acumen with a problem-solving attitude.
• Possess at least a diploma majoring in sales & marketing, consumer behaviors and general management.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Paid training and development
• Remote work flexibility

Tanggungjawab:

• Bina dan uruskan akaun utama untuk mencapai kejayaan jangka panjang.
• Membina hubungan positif dengan akaun utama dalam pasaran pengguna suplemen kesihatan
• Menjana rangkaian perniagaan & pelanggan baharu.
• Membangun dan mengurus pasukan jualan di seluruh negara.
• Pantau metrik jualan (cth. keputusan jualan suku tahunan dan ramalan tahunan).
• Mencadangkan tindakan untuk meningkatkan prestasi jualan dan mengenal pasti peluang untuk pertumbuhan.

Keperluan:

• Pengalaman kerja yang terbukti sebagai Pengurus Akaun Jualan atau Eksekutif Akaun Jualan dalam pasaran pengguna suplemen kesihatan
• Pengurus Jualan 5 tahun pengalaman/Eksekutif Jualan 3 tahun pengalaman
• Pengalaman langsung dalam jualan dan kebolehan untuk memberikan pengalaman pelanggan yang cemerlang.
• Pengetahuan tentang MS Office (khususnya MS Excel).
• Kefahaman tentang metrik prestasi jualan.
• Kemahiran komunikasi dan rundingan yang baik.
• Keupayaan untuk memenuhi jangkaan pelanggan
• Ketajaman perniagaan dengan sikap menyelesaikan masalah.
• Mempunyai sekurang-kurangnya diploma dalam bidang jualan & pemasaran, tingkah laku pengguna dan pengurusan am.

Faedah & Kebaikan

• Ekuiti pekerja
• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Lokasi pusat
• Waktu kerja fleksibel
• Kod pakaian kasual
• Insurans perubatan
• Cuti peribadi
• Budaya terbuka
• Latihan dan pembangunan berbayar
• Fleksibiliti kerja jarak jauh