Key Responsibilities:- Manage berth availability and allocation control, ensuring optimal utilization and compliance with marina operational standards.....
Key Responsibilities:
- Manage berth availability and allocation control, ensuring optimal utilization and compliance with marina operational standards. - Handle booking confirmations, amendments, and cancellations for berth reservations and related marina services. - Manage seasonal allocations and VIP berth blocking, coordinating closely with marina operations and management. - Control price lists and promotional setups for berth rentals and marina services in alignment with management strategy. - Review and verify proforma invoices and ensure accuracy of final invoices before issuance. - Monitor accounts receivable (AR) and follow up on overdue payments in coordination with the finance team. - Maintain and control the contract master list, including dual-signature authorization and contract validity tracking. - Ensure audit readiness and tax alignment, working closely with finance and external auditors. - Prepare and submit daily, weekly, monthly, and quarterly reports related to reservations, revenue, occupancy, and operational performance. - Act as a key liaison between Marina Operations, Finance, Sales, and Management to ensure smooth end-to-end reservation processes. - Lead, train, and supervise the reservations team to maintain service quality and operational efficiency.
