Job Title: Customer Service Assistant
Company: The Laundry Club Pte. Ltd.
Location: Dunearn Village, Singapore
About Us
Laundry Club is an established garment care company committed to providing professional laundry and dry-cleaning services with excellent customer care. We are looking for a dependable and service-oriented team member to manage the daily operations of our outlet at Dunearn Village.
Job Description
Looking for a stable, low-stress customer service role in a neighbourhood setting? Join Laundry Club at our Dunearn Village outlet.
We are looking for a friendly and responsible Customer Service Assistant to manage the daily operations of the outlet. This role is well suited for someone who enjoys serving customers, handling simple administrative duties, and working independently in a calm and stable environment.
As the outlet is usually managed by one person, the successful candidate should be comfortable working alone and taking care of the shop on a day-to-day basis. Training will be provided. Mature applicants, including semi-retirees and retirees, are welcome to apply.
Responsibilities
Attend to customer enquiries at the outlet
Provide good customer service and handle customer feedback or complaints professionally
Issue invoices and process customer orders accurately
Perform basic administrative duties
Take care of the general cleanliness and day-to-day running of the shop
Ensure customers are served in a polite and pleasant manner
Requirements
Pleasant and polite personality
Responsible, organised, and able to work independently
Basic computer and administrative skills
Comfortable managing the outlet alone on most days
Willing to work weekends
Customer service, retail, or front counter experience is an advantage
Working Hours
44 hours per week
Outlet operating hours: 11.00am to 8.00pm daily, except Thursdays
Includes a 1-hour lunch break
Weekend work is required
Work schedule will be arranged based on roster
What We Offer
Gross salary of $1,800 to $2,200 per month + sales incentives after probation
Training provided
Stable full-time role
Independent working environment
Low-stress and manageable daily workload