Total 2 Others technology development job vacancies in Pasig

Job Description 

NIQ Sales team is focused on growing revenue, finding new business opportunities and market penetration. Sales is NIQ growth engine which is instrumental for the company’s success. 

You will execute sales for new customers and existing accounts in own scope, securing a solid sales pipeline for the target solution and developing new revenue opportunities. 

You will be responsible for supporting a sales team in all business development efforts. You will collaborate with key stakeholders and other teams to support driving sales and growth across a given scope. 

Responsibilities 

• Execute sales for new & existing accounts in own scope for IA/Consumer products/solutions securing a solid pipeline and unlocking new revenue opportunities. 

• Support to manager and broader sales team in business development and current account expansion efforts and acquisition of new accounts: 

• Sales intelligence and lead generation 

• Proposal preparation, pricing, RFP support, reporting 

• Invoicing, contract management and reporting 

• Develop solid understanding of our IA/consumer solutions; our customers, their industry/business to support the planning and execution of sales plan. 

• Prospection and market analysis for potential clients. 

The Technology Operations Support Coordinator is responsible for working closely with the AGS Technology Analysts and the AGS Program Management Offices (PMO) teams to successfully support various activities critical to our AGS program’s day-to-day success. They will also support provisioning for ACUMEN IWP products. This position includes developing a strong partnership with all internal AGS teams and conducting tactical support on day-to-day technology related work efforts.

This role will provide superior customer service, timely record keeping of technology related incidents and service requests while offering a convenient central point of contact for AGS Technology teams.

Responsibilities

• Document, submit and/or monitor inquiry, incident and low complexity service request case tickets to the Technology Operations team and Partners via Salesforce.com
• Granting software licenses for Internal technologies and ensuring tracking of access requests
• Ensure all information and attachments relevant to the case are received prior to escalation
• Track new technology issues, updates and resolutions through Salesforce
• Triages tickets before reassigning to Tech Ops Analysts and Tech CoE
• Create, update and maintain all AGS Technology Operations support documentation as necessary
• Capturing and reporting out on technology SLAs and other defined metrics for continuous improvements.
• Assisting the AGS Technology Analysts in handling basic questions concerning functionality and configuration settings in the technologies utilized by the Program Management Office.
• Research and conduct basic troubleshooting on technology incidents and service requests to resolve issues prior to further escalation to the AGS Technology Analysts or VMS Partners.
• Initial Testing and Quality Assurance (QA) activities on technology incidents and service requests as needed.
• Coordinates VMS outages globally.