Total 393 technical support job vacancies in The Philippines

Working Hours: 5.5days (Mon-Fri office hours, Sat half day)

Job Scope

• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

[What the role is]

The Digital Solution Engineer plays a key role in supporting ITE’s digitalisation initiatives by designing, developing, implementing, and supporting digital applications and automated solutions. The role is involved throughout the full software development life cycle, ensuring that systems are secure, reliable, and aligned with business requirements.

[What you will be working on]

You will be expected to:

• Develop, configure, test, and support digital applications across the system life cycle.
• Implement solutions using both traditional development and low‑code platforms.
• Support automation initiatives, including workflow automation and robotic process automation (RPA).
• Analyse and resolve technical issues during development, testing, and production support.
• Ensure system quality, security, and performance standards are met.
• Prepare and maintain basic technical and process documentation.
• Work with stakeholders to understand requirements and translate them into system solutions.
• Support project activities and other tasks related to digitalisation initiatives as assigned.

[What we are looking for]

• Possess suitable credentials in Information Technology or equivalent qualifications.
• Experience in the analysis, design, implementation, and support of medium to large‑scale, complex applications.
• Working knowledge of two or more of the following technology domains:Programming Languages: Python, Java, C#, PHP, JavaScriptDatabases & Integration: SSIS, Microsoft SQL Server, MySQLWeb & Cloud Platforms: ASP.NET, Microsoft Azure (Azure App Service, Azure Functions), or other enterprise cloud platformLow‑Code Platforms: Power Apps, OutSystemsRPA Tools: Power Automate, UiPath, Automation Anywhere
• Experience in DevOps practices and Agile software development methodologies is an advantage.
• Experience in implementing Power BI and other visualisation tools is an advantage
• Able to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
• Able to collaborate effectively across functions, working with business and technical teams to deliver user‑centred digital solutions.
• Demonstrate initiative and ownership in delivering quality solutions.

[What the role is]

As a Digital Solution Engineer or Senior Digital Solution Engineer, you will play a key role in ensuring the reliability and ongoing support of both delivered and customised application systems. You will collaborate closely with business users to understand their needs and provide recommendations for application enhancements, as well as take ownership of designing and developing new functional modules and subsystems to address business requirements.

This position is hands-on, involving active engagement in investigating and troubleshooting application issues to deliver effective user support. Your will help maintain a stable and secure computing environment, while also driving improvements that enhance user experience and system functionality.

[What you will be working on]

• Conduct analysis, design, development, testing, and deployment of enhancements, new functional modules, subsystems, and bug fixes, on ITE’s Student Information System (Peoplesoft Campus Solution).
• Evaluate business requirements and provide recommendations by conducting fit gap analysis, identifying feasible alternative solutions and development of modification/enhancements of the existing modules/subsystems.
• Address issues and bugs reported by end-users, collaborating within the team to maintain the system.
• Manage task and project timelines, ensuring adherence to Government Instruction Manuals and policies.

[What we are looking for]

• Candidates should possess a background in Information Systems or a related field, ideally with at least five years of experience in systems analysis.
• Strong interpersonal, communication, analytical thinking, writing, and problem-solving abilities are required.
• Must be capable of working independently with minimal supervision.
• Good understanding of all stages of software development life cycles and structured project development methodology, including documentation skills.
• Experience with implementing and supporting PeopleSoft system, preferably in PeopleSoft Campus Solutions.
• Proficient in Oracle PeopleSoft systems techno-functional skillsets and SQL database scripting.
• Hands-on experience in developing applications with PeopleSoft technologies, e.g. PeopleTools 8.58 or above, PeopleCode, Fluid UI, SQR, Application Engine, XML Publisher, PS Queries, File Layouts, Component Interface, Integration Broker, Application Package, Approval Workflow Engine, is required.
• Experience with government procurement and familiarity with Government Instruction Manuals policy are added advantage.