Total 4,584 technical support job vacancies in The Philippines

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

About the role:

• Assist Resident Engineer in daily close supervision and coordination duties
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors on execution of works

About you:

• Diploma or Degree in Electrical Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• At least 5 years of relevant experience in quality assurance inspections on large infrastructure project, power, oil & gas or waste/water management projects in Singapore, particularly for power transformers, MV switchgears, EDG, MV VSD, LV VSD, distribution transformers, MV/LV busducts, LV switchgear, MCC, UPS and DC chargers. Knowledge of MV and LV power cable installations, control and instrument cablings.
• Site inspection experience in for electrical and instrumentation installations and commissioning.
• Analysis capability of rational of EICA installation
• Dealing with EPC contractors and report to lead EICA engineers on observations.
• Assist lead EICA engineer in daily site works and facilitate coordination with client.

Other information:

• This role will be on a yearly renewable contract and is expected to continue until project completion
• Work Location: Tuas (company transport provided)
• Working days: 5.5 days

*Please note that only shortlisted candidates will be contacted.*

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Kimberly Wong

EAP Reg No: R1984508

Highlights:

• System Integrator
• Permanent job opportunity
• Great remuneration and benefits
• Great career progression
• 5 days work week, normal office working hour
• Location: Pasir Panjang

Job Responsibility

• Prepare, maintain, and continuously improve project documentation including specifications, functional and design documents, reports, SOPs, manuals, and change logs
• Standardise document templates, version control practices, and documentation workflows across all workstreams
• Translate technical discussions and engineering inputs into clear, well-structured documents tailored to the intended audience
• Attend daily and weekly project meetings with plant stakeholders, engineering teams, and vendors
• Facilitate communication between internal and external stakeholders to maintain alignment on deliverables and timelines
• Organise and maintain project files, documentation repositories, and communication records
• Provide documentation and coordination support to the Engineering Manager and project leads
• Consolidate updates from multiple workstreams into internal and client-facing documentation

Requirements:

• Diploma or Bachelor’s degree in Engineering, Technical Communication, Project Management, or related field (or equivalent experience).
• With 2 years of experience in a project coordination or technical writing role, preferably within an engineering or manufacturing environment.
• Proficiency in the Microsoft Suite (Microsoft 365 - Word, Excel, Teams, OneNote) and the Atlassian stack (Confluence and Jira), with familiarity with other project tracking tools (e.g. Azure DevOps or Trello).
• Understanding of change control / change management processes in an engineering project context.
• Experience working with multidisciplinary teams and coordinating across time zones is an asset.
• Familiarity with automation, industrial systems, or digital transformation projects is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern

EA Personnel Reg No: R22106832

Job Description:

• Responsible for cutting edge technology node’s SRAM compiler design and deliver best quality of design kit.
• Seamlessly collaborate with SRAM design and layout team to achieve highest quality of design kit delivery.
• Responsible for data analysis and platform development of memory usage big data.
• Responsible for physical verification (DRC/ERC/LVS/ANT/PERC) on SRAM compiler.
• Responsible for spice simulation on timing, power and noise on SRAM compiler.
• Responsible for QA check and development on SRAM compiler.

Requirements:

• Bachelor or Master Degree in Electrical and Electronic Engineering or Computer Engineering or Computer Science.
• Multi-task capability and strong self-driven characteristics to meet challenging schedule.
• Proficient  with  Perl,  Shell, Python,  C/C++  languages,  knowledge  with AI  machine  learning algorithm and infrastructure is an added advantage.
• Strong interpersonal skills to work with team members with multi-cultural environment
• Knowledge of high performance, low power SRAM/ROM and VLSI design is an added advantage. Experience with EDA tools will be helpful.
• Candidate with experience is preferable.

Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R22111378 (Ong Xin Yee)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.co.... You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Technical Sales Engineer (Outdoor)

• Working Days:  Monday to Friday
• Working Hour: 8am to 5.30pm
• Working Location: Ubi
• Salary: $ 4k to $6k (No Commission)

Requirements:

• At least 1 year or more experience in the electronics field preferably in components sale
• Familiar with Semiconductor design and application 
• Class 3 driving license
• IEEE graduates an advantage but diploma holders must have electronics background
• Must have good knowledge of local electronics business and be prepared to work hard meet the company’s goals and objectives
• Understand what is a Memory, Logic, MosFets etc.. (Will provide training if needed)
   

 Job Scope:

• Drive product line & develop strategies
• Create business opportunities with potential customers
• Conduct market survey
• Prospect for new accounts
• Service existing customers
• Provide market trend feedback
• Assist in price negotiations and customer delivery issues
• Knowledge of electronic component business
• Must be able to work independently with purchasing and design engineers
• Knowledge of semiconductors (Analog / Digital)
• Technical competency
• Flexibility to work long hours if needed to finish the daily assignments or to take on a new role if needed
  

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Successful candidate must be comfortable with rotation shifts and weekends as and when required.

Responsibilities:

1. Network and Security Equipment Management:

• Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.
• Perform day-to-day network and security operations, including monitoring and managing network infrastructure.

2. Incident and Problem Management:

• Respond to network incidents according to severity levels and meet service level requirements.
• Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
• Adhere to incident management workflows and procedures.

3. Documentation and Reporting:

• Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.
• Provide timely and accurate reports on network performance, capacity planning, and incident analysis.

4. Collaboration and Coordination:

• Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
• Participate in transition planning and support the onboarding of network and security systems.

5. Compliance and Training:

• Ensure compliance with company policies, information security guidelines, and health and safety regulations.
• Provide continuous training to enhance knowledge and skills in network administration and management.

Any other ad-hoc duties as assigned by supervisor.

Requirements:

Degree in IT or related discipline

Experience:

• Minimum of 3 years of experience in managing network and security infrastructure.
• ITIL certified, CCNA or equivalent network certifications.

 Skills:

•  Strong technical knowledge of network and security systems.
•  Excellent problem-solving and decision-making skills.
•  Ability to work independently and as part of a team.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599

Responsibilities

•  To provide technical guidance and support the team throughout design, development, deployment, and production stabilization.

• Design, develop, and maintain applications using intra-mart

• Troubleshoot, debug, and optimize existing applications

• Participate in code reviews and ensure adherence to development standards

• Support application deployment and ensure operational stability

Requirements

• Diploma/ Degree in Computer Science, Computer Programming or equivalent 

• Strong hands-on experience with middle ware setting, design, deployment.

• Experience developing applications using Java.

• Solid experience with Oracle databases.

Preferred Skills and Experience

• Experience with NTT DATA intra-mart (e.g., platform setup and application development)

• Experience using Azure DevOps or other CI/CD tools for deployment pipelines or release management

• Experience applying automation tools for application testing (e.g. RPA-based or test automation tools such as UiPath)

Licence no: 12C6060

Responsibilities:

• Report to the Fleet Manager and support the effective implementation of the Company’s Fleet Management System for assigned tanker vessels.
• Ensure all assigned vessels maintain valid statutory, class, flag state, vetting, and trading certifications.
• Ensure vessels are manned in compliance with Safe Manning requirements, STCW regulations, flag state, OCIMF, and tanker industry standards.
• Liaise with Masters and Chief Engineers to plan and execute preventive and long-term maintenance programs.
• Monitor vessel maintenance schedules, inspections, testing activities, and ensure timely completion of PMS and critical equipment maintenance.
• Review and approve technical requisitions, including spares, stores, and repair requirements for tanker operations and cargo systems.
• Monitor vessel performance, including fuel consumption, cargo operation efficiency, machinery reliability, and off-hire prevention.
• Review analysis reports for fuel oil, lube oil, cargo equipment, and machinery, ensuring prompt corrective actions are taken.
• Prepare and monitor vessel operating budgets and expenses, recommending cost-control measures where required.
• Ensure timely submission and review of technical, operational, and tanker-related reports.
• Prepare quarterly reports covering vessel condition, certification status, crew matters, dry docking progress, budget performance, and class status.
• Prepare dry-docking specifications, evaluate shipyard quotations, and coordinate docking projects for tanker vessels.
• Conduct vessel visits, inspections, and audits in line with company procedures and tanker industry requirements.
• Support SIRE/CDI vetting inspections, PSC inspections, internal audits, and oil major compliance requirements.
• Ensure compliance with ISM, ISPS, MLC, MARPOL, SOLAS, and tanker safety standards.
• Review charter party requirements related to tanker operations, cargo handling, voyage instructions, and performance warranties.
• Handle technical incidents, cargo claims, insurance matters, sea protests, and emergency response activities when required.
• Coordinate pre-arrival requirements, ballast water reporting, cargo readiness, and port documentation with vessels and authorities.
• Perform additional duties and responsibilities assigned by the Fleet Manager.
• Approve spares, stores, repairs, and emergency purchases for assigned vessels within authorised limits.
• Recommend crew promotion, transfer, and repatriation matters.
• Review and approve repair and dry-docking invoices upon management approval.
• Conduct performance appraisals for senior ship staff and provide recommendations to the Fleet Manager.
• Undertake additional responsibilities delegated by management.

Qualifications

• Possess Chief Engineer Class 1 / Motor Unlimited Certificate of Competency (CoC)
• Minimum 2 years of sailing experience on tanker vessels, preferably Oil, Chemical, LNG, or LPG tankers
• Prior experience as a Technical Superintendent or in tanker vessel management is advantageous
• Strong technical knowledge of tanker operations, dry docking, planned maintenance systems (PMS), and vessel maintenance
• Familiar with SIRE/CDI inspections, OCIMF standards, and tanker vetting requirements
• Good understanding of ISM, ISPS, MLC, MARPOL, and SOLAS regulations
• Strong analytical, problem-solving, planning, and budget management capabilities
• Effective communication and stakeholder management skills with vessel crew, shipowners, managers, and external parties
• Proficient in PMS and ship management software systems
• Willing to travel for vessel inspections, audits, and dry-docking assignments when required

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Job Description & Requirements

• Lead and manage technical teams handling plant maintenance, equipment servicing, and building maintenance works.
• Oversee 24/7 breakdown support operations and ensure rapid response for critical plant issues.
• Plan, coordinate and supervise maintenance schedules, shutdown works, and project deployments.
• Conduct site inspections, identify technical problems and provide effective engineering solutions.
• Manage operations on Jurong Island, including manpower planning, safety coordination, and permit processes.
• Ensure proper servicing, troubleshooting, and repair of plant equipment and machinery.
• Provide technical support to clients and internal teams for mechanical, electrical, and civil-related issues.
• Liaise with clients, consultants, subcontractors and vendors to ensure smooth project execution.
• Prepare work reports, quotations, maintenance records and project updates.
• Maintain compliance with safety standards, especially for Jurong Island sites.
• Guide, mentor and train technicians and supervisors.
• Handle any ad-hoc duties assigned by management.

Requirements:

• Able to work well with others as a competent team and team leader.
• Able to work flexible hours, night shift and Sundays if required
• Diploma in Mechanical/Electrical & Communication Engineering. Or Degree in Mechanical/Electrical & Communication Engineering.
• Minimum 3 years of relevant experience preferred.

• Knowledge on the tools, equipment, and materials common to the Mechanical & Electrical trade.
• Knowledge on hydraulic & pneumatic system & control.
• Knowledge of applicable electrical codes, standards and regulations.
• Skill in the installation,repair and maintenance of all types of electrical system equipment and components.
• Skill in both verbal and written communication.
• Ability to work independent and self-responsible manner.
• Able to work on an 8 hours rotating shifts.
• Flexible to work on Sundays & Public Holidays.
• Class 3 License Required

Responsibilities:

• Report to the Fleet Manager and support the effective implementation of the Company’s Fleet Management System for assigned tanker vessels.
• Ensure all assigned vessels maintain valid statutory, class, flag state, vetting, and trading certifications.
• Ensure vessels are manned in compliance with Safe Manning requirements, STCW regulations, flag state, OCIMF, and tanker industry standards.
• Liaise with Masters and Chief Engineers to plan and execute preventive and long-term maintenance programs.
• Monitor vessel maintenance schedules, inspections, testing activities, and ensure timely completion of PMS and critical equipment maintenance.
• Review and approve technical requisitions, including spares, stores, and repair requirements for tanker operations and cargo systems.
• Monitor vessel performance, including fuel consumption, cargo operation efficiency, machinery reliability, and off-hire prevention.
• Review analysis reports for fuel oil, lube oil, cargo equipment, and machinery, ensuring prompt corrective actions are taken.
• Prepare and monitor vessel operating budgets and expenses, recommending cost-control measures where required.
• Ensure timely submission and review of technical, operational, and tanker-related reports.
• Prepare quarterly reports covering vessel condition, certification status, crew matters, dry docking progress, budget performance, and class status.
• Prepare dry-docking specifications, evaluate shipyard quotations, and coordinate docking projects for tanker vessels.
• Conduct vessel visits, inspections, and audits in line with company procedures and tanker industry requirements.
• Support SIRE/CDI vetting inspections, PSC inspections, internal audits, and oil major compliance requirements.
• Ensure compliance with ISM, ISPS, MLC, MARPOL, SOLAS, and tanker safety standards.
• Review charter party requirements related to tanker operations, cargo handling, voyage instructions, and performance warranties.
• Handle technical incidents, cargo claims, insurance matters, sea protests, and emergency response activities when required.
• Coordinate pre-arrival requirements, ballast water reporting, cargo readiness, and port documentation with vessels and authorities.
• Perform additional duties and responsibilities assigned by the Fleet Manager.
• Approve spares, stores, repairs, and emergency purchases for assigned vessels within authorised limits.
• Recommend crew promotion, transfer, and repatriation matters.
• Review and approve repair and dry-docking invoices upon management approval.
• Conduct performance appraisals for senior ship staff and provide recommendations to the Fleet Manager.
• Undertake additional responsibilities delegated by management.

Qualifications

• Possess Chief Engineer Class 1 / Motor Unlimited Certificate of Competency (CoC)
• Minimum 2 years of sailing experience on tanker vessels, preferably Oil, Chemical, LNG, or LPG tankers
• Prior experience as a Technical Superintendent or in tanker vessel management is advantageous
• Strong technical knowledge of tanker operations, dry docking, planned maintenance systems (PMS), and vessel maintenance
• Familiar with SIRE/CDI inspections, OCIMF standards, and tanker vetting requirements
• Good understanding of ISM, ISPS, MLC, MARPOL, and SOLAS regulations
• Strong analytical, problem-solving, planning, and budget management capabilities
• Effective communication and stakeholder management skills with vessel crew, shipowners, managers, and external parties
• Proficient in PMS and ship management software systems
• Willing to travel for vessel inspections, audits, and dry-docking assignments when required

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.

Driving value across global HR operations, the Business Process Optimization (BPO) team ensures streamlined, high-quality, and cost-efficient end-to-end processes. At the heart of this, the Business Support & Strategic Projects Director leads the delivery of key initiatives, with accountability for implementing agreed projects, identifying and capturing process improvement opportunities from stakeholders, and assessing change requests.

The role leads projects and initiatives that enhance HR processes, improving service quality and shaping the platforms that underpin HR service delivery. This is a pivotal position in driving continuous improvement.

If this sounds like a team, you'd like to join … keep reading.

Your key accountabilities include:

Customer management

• Engage with middle and senior HR stakeholders across regions and the BPO peer group
• Provide expert guidance on process-related topics of medium to high complexity, including implementation and optimization
• Translate customer requirements into practical, scalable solutions aligned with global standards

Stakeholder management

• Align proposed process changes with affected stakeholders (e.g., regional/country HRrepresentatives)
• Advocate for global process standardization and influence stakeholders to adopt required changes
• Collaborate with DHL HR Centres of Excellence (CoE)
• Drive engagement from the BPO country/region extensions
• Provide regular updates to stakeholders on milestones, deliverables, and budget performance                                                                                                                  

Strategic Project Management

• Define and document project scope, objectives, and requirements
• Lead HR transformation projects, including large-scale implementations and system roll outs
• Ensure delivery of projects in line with agreed timelines, scope, and quality standards
• Coordinate global transitions and deployment of new services or enhancements
• Ensure adherence to standard methodologies and global processes
• Contribute to the development and validation of outsourcing plans and business cases (BCA)
• Consulting on managing transitions to outsourcing providers
• Identify risks and issues and initiate corrective actions as required                                       

Process Management

• Gather and consolidate process improvement opportunities from business requirements, change requests, and continuous improvement initiatives
• Support intake and structuring of change requests across the organisation
• Assess cost-benefit and business impact of proposed process improvements
• Prioritise change requests in alignment with strategic objectives
• Provide recommendations on process changes and improvements

What are we looking for from you?

• Demonstrated ability to lead teams and work cross functionally
• Solid Project/Program Management experience leading large-scale projects from preparing and developing to implementing
• Good general business and operational management experience
• Solid record of delivering results and improvements across HR processes
• Demonstrated experience of enterprise-level HR systems (HR/ Payroll systems)
• PrinceII / ITIL certification or equivalent work experience

Job Responsibilities:

• Plan and undertake scheduled preventive maintenance tasks.
• Develop and enhancement of Preventive Maintenance equipment checklists for Enterprise Network and UPS System.
• Perform the preventive maintenance by following PM checklist for functional checks, health checks at Clients’ premises.
• Perform basic equipment break-fix during preventive maintenance windows when required.
• Carry out basic troubleshooting, minor repair for IT enterprise products.
• Prepare preventive maintenance documentation for submission.
• Record and report equipment failure discovered during the preventive maintenance cycle.
• Provide maintenance and support for Customers' Enterprise IT Network Services.
• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
• Establish TAC cases with the principal vendor for complex problem until resolution.

Job Requirements:

• Good technical skills in engineering, computer and IT systems, and preferably in network. Preferably with good knowledge in any of the following areas:
• Enterprise Network products/solutions: Cisco/Alcatel Switches/routers, wireless link controller, etc.
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
• Network Appliances based: Microsemi NTP Server, F5.Knowledge in ITIL processes and framework.
• CCNA / CCNP highly preferred
• Ability to engage external stakeholders to resolve site issues.
• Highly motivated and self-driven to complete assigned tasks with limited resources and tight schedule.
• Able to handle complex technical challenges and different groups of users and external vendors.
• At least 3 years of experience with successful track record in maintaining large scale IT infrastructure for Government related agencies.
• Excellent communication and interpersonal skills, with the ability to work well at all levels.
• Able to work flexible hours especially during after-office hour for scheduled maintenance windows, if required.
• Possess strong analytical skills with positive attitude.
• Required to have minimum 3 – 5 years of hands-on network technical support experience in SI Environment.
• Hands-on Experience working with LAN/WAN/WLAN which include
• Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
• Alcatel Wireless and Omni Switch
• Arista Switches and Cloudvision
• Fortinet, Checkpoint and Palo Alto Firewalls
• SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass

• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties

Work location: Jurong East

1)          Provide production support for 24x7 on Core Banking applications.

2)          Recent experience in working with Java J2EE applications

3)          Good understanding of core banking and banking operations is highly desirable.

4)          Prior experience with Sunline Core Banking would be a strong case forcandidate.

5)          Experience in application support role for min 2 years for support orDevelopers

6)          Willing to learn with good knowledge of Java, Unix, SQL

7)          Experience in programming languages such as JAVA/J2EE.

8)          Experience in Unix commands , SQL queries

9)          Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

10)        Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch and Grafana.

11)        Dynamic individual with thirst to learn

12)        Strong team player with excellent inter-personal skills

13)        Ownership oriented and ability to meet SLAs with no compromise on the qualityof the work

14)        Good problem-solving skills and ability to work under pressure in a fast-pacedenvironment.

15)        Strong communication skills with the ability to liaise effectively acrossteams.

Responsibilities / Duties

• Attend to customer enquiries efficiently and with professionalism
• Prepare pricing quotations and conduct follow-ups to secure business opportunities
• Work closely with internal departments including operations, logistics, and sales for smooth order execution
• Keep customers informed on order timelines, shipment status, and delivery updates
• Ensure customer records and related documentation are properly maintained and updated

Requirements

• Diploma in Business, Maritime, Engineering, or a related discipline is advantageous
• Candidates without formal qualifications should have a minimum of 2 years of relevant experience in a similar position
• Experience using SAP system is beneficial
• Good interpersonal, coordination, and communication skills
• Proficient in Microsoft Office applications

What We Offer

• Career stability and development opportunities within the marine sector
• Friendly and supportive workplace environment

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Role: Production Support Analyst

Job Requisition Number: IS-88092

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Key Responsibilities:

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data center operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Key Requirements:

Must Have:

• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to Have:

• Understanding of ITIL, SDLC
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Technical Skills:

• Familiar with OS/400 system
• Familiar with RPG, COBOL language
• Have experience with Silverlake banking system is plus point.

Please forward your resume in MS word format to Careers@infogainglobal.com