Total 6 Manager technical support job vacancies in D26 Upper Thomson, Springleaf

Job Summary

We are seeking a Technical Project Manager with strong experience in agile delivery and backend engineering environments to lead the development and operational rollout of core digital platforms for the customer.

You will work cross-functionally with Domain Owners (DOs), Engineering Managers (EMs), DevOps teams, QA, Solution Designers (SDs), and Release Program Managers (RPMs) to drive predictable, high-quality delivery of back-end services that support consumer and enterprise customer journeys. Your ability to manage modern cloud-native development cycles — across CI/CD pipelines, containerized microservices, and API ecosystems — will be critical to enabling secure, scalable, and resilient platforms.

Key Responsibilities

Delivery & Agile Management

• Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.

• Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.

• Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging.

• Track delivery health through velocity, throughput, and scope stability metrics.

• Identify and resolve blockers, risks, and cross-domain dependencies early.

• Maintain clear delivery dashboards and status reporting to senior stakeholders.

Technical Coordination & Planning

• Partner with Domain Owners and Tech Leads to align on architecture, delivery scope, and capacity planning.

• Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.

• Support implementation of continuous delivery and observability practices across teams.

• Define, Monitor and report on key delivery KPIs, including deployment frequency, Mean

Time To Recovery, defect Leakage rate, change failure rate ensuring all releases meet

defined Service Level Objectives and performance baselines.

• Participate in sprint demos and ensure acceptance criteria are met for each increment.

Stakeholder & Cross-Domain Collaboration

• Work with Journey Solution Designers (SDs) and Release Program Managers (RPMs) to align sprint deliverables to journey-level milestones.

• Collaborate with Journey Owners (JOs) and business stakeholders to clarify priorities and expected outcomes.

• Communicate risks, decisions, and delivery trade-offs clearly across key stakeholders.

Continuous Improvement & Governance

• Drive adoption of agile and DevOps best practices across DXP teams.

• Analyze delivery metrics to identify improvement opportunities in velocity, predictability, and quality.

• Support incident RCA reviews and ensure learnings are converted into actionable backlog improvements.

• Contribute to standardized delivery governance, templates, and documentation across domains.

Requirements & Qualifications

Education & Certifications

• Bachelor’s degree in computer science, Information Systems, or related field.

• Agile, PMP, or DevOps certifications (e.g., CSM, SAFe, PMI-ACP) preferred.

Experience

• 8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.

• Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery

• Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).

• Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.

• Experience in telecommunications, digital platform delivery, or large-scale integration programs is an advantage.

Skills

• Deep understanding of agile, DevOps, and continuous delivery practices.

• Ability to translate technical complexity into clear, actionable plans.

• Technical fluency with backend engineering patterns and delivery pipelines

• Exceptional communication, facilitation, and stakeholder management skills.

• Analytical and detail-oriented mindset with a bias for execution.

• Highly organized, proactive, and resilient in a dynamic, fast-paced environment.

• Passion for continuous improvement and operational excellence.

Role: Project Manager

Location: Singapore

Role Summary:

We are seeking an experienced Project Manager with strong expertise in end-to-end delivery of complex, cross-functional projects. The ideal candidate will possess a minimum of 5 years of relevant industry experience, demonstrate a proven ability to manage multiple concurrent projects in a hybrid work environment, and be well-versed in modern project management tools and methodologies.

Key Responsibilities:

• Serve as the single point of accountability for the delivery of large-scale, highly visible, and critical business and technical projects.

• Manage the full project lifecycle from initiation and planning through execution, implementation, stabilization, and closure.

• Work collaboratively with internal business/product stakeholders, engineering teams, IT, vendors, and external partners to ensure successful outcomes.

• Develop detailed project plans, schedules, estimates, resource allocations, and risk management strategies.

• Track and manage scope, timelines, budget, deliverables, and risks across multiple parallel initiatives.

• Lead project kick-offs, define roles and responsibilities, and coordinate effective execution across project team members.

• Provide timely status reporting, escalate unresolved issues, and manage communications across all levels of the organization.

• Ensure compliance with established project governance, SOPs, and delivery methodologies.

• Perform post-implementation reviews, identify lessons learned, and drive continuous improvement.

Required Skills & Qualifications:

• Minimum of 5 years of project management experience, ideally in the telecom or related IT sector.

• Strong background in managing hybrid delivery models (Agile/Waterfall/Iterative).

• Proven ability to handle multiple complex projects concurrently.

• Hands-on experience with project management tools such as JIRA, Confluence, MS Project, Monday.com, or equivalent.

• Exceptional leadership, communication, and stakeholder management skills.

• Ability to work under pressure, manage escalations, and ensure timely issue resolution.

• Familiarity with software development lifecycle (SDLC), UAT, production deployment, and support transitions.

Desirable:

• PMP, PRINCE2, or equivalent certification.

• Experience working in regulated environments with cross-functional and geographically dispersed teams.

• Understanding of telecom operations, billing systems, API integrations, and transformation initiatives

• Understanding of ERP applications & Processes related to Finance and SCM

• Competitive Remuneration Package

• Great Career Exposure and Growth

• Convenient Working Location

As a Head, Psychosocial Support, you will be responsible for the following duties:

• Lead and oversee all psychosocial support services (social work, counseling, bereavement, spiritual collaboration).

• Ensure holistic, patient- and family-centered hospice care aligned with organizational standards.

• Supervise, mentor, and evaluate social workers and psychosocial team members.

• Manage recruitment, staffing, and professional development of the department.

• Oversee psychosocial assessments and individualized care plans.

• Provide consultation and crisis intervention for complex patient/family cases.

• Develop and enhance bereavement and caregiver support programs.

• Collaborate with the multidisciplinary team (physicians, nurses, chaplains) in care planning.

• Ensure compliance with hospice regulations, accreditation, and quality standards.

• Handle administrative duties including budgeting, reporting, KPI monitoring, and strategic planning.

Requirements:

• Master’s degree in Social Work, Counseling, Psychology, or related field.
  Experience in hospice, palliative care, or healthcare leadership.

• Strong knowledge of end-of-life care principles.
  

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email
Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777

Job Summary

We are seeking a Technical Project Manager who can drive delivery while collaborating with teams to streamline KRI data, build ETL pipelines, and enhance reporting dashboards.

Mandatory Skill-set

• 5+ years of hands-on experience in automation, system integration, and data engineering;
• Strong skills in data analysis, data modelling, ETL development, and data validation;
• Must have experience in building and optimizing ETL pipelines on AWS (Lambda, EC2, S3, Glue);
• Proficient in designing interactive Power BI dashboards with strong UX principles;
• Hands-on experience with REST APIs (writing, testing, and integrating data);
• Experience extracting data from systems like ServiceNow, Tenable, and SharePoint via APIs;
• Strong programming/scripting skills (Python, Unix Shell, or PowerShell);
• Good understanding of ITIL practices, IT security, and governance standards.

Desired Skill-set

• Bachelor’s degree in Information Technology, Computer Science, or a related field;
• Able to work independently and collaboratively across teams;
• Good prioritization skills with ability to meet committed timelines;
• Certifications (Good to have): Microsoft Power BI Data Analyst, AWS Certified Data Engineer.

Responsibilities

• Manage end-to-end Enterprise Management Information Platform projects using SDLC (Agile/Waterfall) within defined timeline, budget, and scope;
• Drive implementation with business users and vendors, ensuring timely delivery;
• Coordinate meetings, technical discussions, and testing activities across teams;
• Collaborate with cross-functional stakeholders (Infra, App, Security, Ops, PMO, KRI owners) for aligned delivery;
• Gather and validate requirements, data points, and support test execution and validation with users;
• Prepare functional and technical specifications, including design documents, test plans, and readiness checklists;
• Track action items and follow up to ensure timely closure;
• Maintain project documentation (minutes, status reports, issues, sign-offs) and support audit/compliance needs;
• Provide regular progress updates to management and steering committees;
• Good understanding of KRI (Key Risk Indicator) metrics across IT Operations, Security, and related domains.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About the Role:
The Sr. Operations Support Manager (OSM) works leads a team and works closely with Regional Security Managers and executive-level client stakeholders. It is a high-visibility role responsible for regional end-to-end project management, data analysis, and communication of results to senior leaders. The Sr. OSM plays a critical role in managing regionally based support roles across multiple disciplines, driving continuous improvement initiatives, and ensuring the smooth execution of operational processes in a matrixed environment. Acting as a liaison between internal teams and the client, this role supports the development and implementation of security programs, drives strategic initiatives, and ensures accountability for key deliverables across the region.

Job Responsibility:
In this role, you’ll lead a team and manage ongoing security projects, ensuring alignment with enterprise goals. You’ll gather and analyze data related to significant security events, generate reports, and present insights to regional and global leadership. You’ll also coordinate with stakeholders, manage executive-level requests, develop procedural documentation, and facilitate both client and internal meetings. Your responsibilities will include supporting new site security launches, identifying process improvements, and presenting findings to large audiences. You’ll be a key contributor to the organization’s success by ensuring operational readiness, reporting accuracy, and clear communication across all levels of engagement.

Job Requirements:
We are looking for a seasoned professional with a bachelor’s degree and at least 5+ years of relevant experience, or an equivalent combination. 3+ years of people leadership is essential. Since you will be communicating with senior leaders, it’s critical that you have strong verbal and written communication skills and are comfortable in front of large audiences. You’ll need to be self-motivated and be able to work under pressure in a fast-paced environment.

You should bring exceptional organizational and time management skills, with the ability to juggle multiple priorities seamlessly. A proactive, solution-oriented mindset is key to thriving in this role. You’ll need to excel at prioritizing tasks effectively and anticipate the needs of the team to stay ahead of the curve. You will need effective communication and presentation skills, and a proactive, adaptable mindset in a fast-paced, matrixed environment. In this role, you’ll need to be proficient in Microsoft Office applications – including SharePoint, PowerPoint, Excel and PowerBI.

On occasion, you may be asked to travel across the region to support the Regional Director of Security Operations (10% of the time), so a passion for travel is essential. This role will also have to work nights and weekends to support high priority events. You’ll also need to be comfortable with the occasional work during out-of-office hours to support the business during high priority events and emergencies.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery to Project Manager (PM)
• Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements
• Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Technical Skills & Experience

• Strong technical knowledge
• Good business domain knowledge in at least one area (e.g. Retail and Corporate Loans Origination)
• More than 7 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
• More than 3 years leadership experience in managing IT delivery teams
• Experience in communicating with technical stakeholders
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Experience in service-oriented technologies
• Proven result-oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)
• Good understanding and experience in software development cycle