Total 301 tech support job vacancies in The Philippines

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

Job Description:

We are looking for a responsible and detail-oriented Admin Executive to support our daily admin operations, SQL system records, invoicing process, and operation coordination.

This role is responsible for ensuring all order, delivery, invoice, payment, and receipt records are entered accurately and supported by proper documents.

The candidate must be able to follow company procedures carefully and work with the admin, sales, warehouse, and delivery teams. This is an execution and support role.

Key Responsibilities:

• Enter and update customer, order, delivery, invoice, payment, and receipt records in SQL system.
• Prepare and check invoice information based on valid supporting documents.
• Ensure invoice details such as customer name, item, quantity, price, document reference, and payment terms are accurate.
• Support daily admin operation, including document preparation, filing, and record updates.
• Assist with DO / RO / invoice document checking and follow-up.
• Coordinate with internal teams on order status, delivery records, POD, and stock movement documents.
• Follow up on missing or incomplete documents with the relevant person.
• Maintain proper filing of quotation, DO, RO, invoice, delivery, payment, and receipt documents.
• Report any missing, incorrect, or mismatched information to the reporting manager.
• Prepare simple daily or weekly admin summaries when required.
• Follow company document flow and avoid unauthorised manual changes.

Key Requirements:

● Minimum 1–2 years of experience in admin, invoicing, sales support, operations support, or related role.

● Experience using SQL system, accounting software, ERP system, inventory system, or similar business system.

● Able to handle invoices, delivery orders, customer orders, and related sales documents.

● Good attention to detail, especially numbers, item codes, quantities, pricing, and document references.

● Basic understanding of sales document flow such as quotation, DO, invoice, delivery, payment, and receipt.

● Basic Microsoft Excel / Google Sheets skills.

● Able to communicate clearly with admin, sales, warehouse, and delivery teams.

● Responsible, organised, and able to follow fixed procedures.

● Able to work carefully without making unauthorised changes or shortcuts.

● Able to flag and report incomplete or unclear information before proceeding.

Preferred Requirements :

● Experience in FMCG, distribution, trading, logistics, warehouse, or wholesale industry.

● Familiar with SQL accounting / inventory system.

● Experience checking DO, RO, invoice, POD, payment records, or stock movement documents.

● Able to prepare simple admin reports or summaries.

● Able to work in a process-driven environment.

Working Style We Are Looking For

● Careful with details

● Stable and responsible

● Good follow-up attitude

● Willing to follow system and procedure

● Comfortable working with documents and numbers

● Able to ask the right person when information is incomplete

● Does not make unauthorised decisions or manual changes

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Personal leave
• Sabbatical leave

Job Responsibilities:

• Handle full set of accounts and financial reporting

• Prepare monthly financial statements and management reports

• Monitor cash flow, budgeting and financial planning

• Ensure compliance with accounting standards and tax regulations

• Maintain internal control and finance procedures

• Liaise with auditors, tax agents and relevant authorities

Job Requirements:

• Candidate must possess professional accounting qualification such as ACCA / CPA / MICPA or equivalent

• Minimum 3 years relevant working experience

• Familiar with Malaysia accounting standards and taxation

• Strong analytical and problem-solving skills

• Able to work independently and meet deadlines

• Good communication skills in Mandarin and English

岗位职责：

• 负责全盘账目及财务报告

• 编制月度财务报表及管理层报告

• 管理现金流、预算及财务规划

• 确保符合会计准则及税务法规

• 建立及维护内部财务控制流程

• 与审计师、税务代理及相关部门对接

岗位要求：

• 拥有 ACCA / CPA / MICPA 或相关专业会计资格

• 至少3年相关工作经验

• 熟悉马来西亚会计准则及税务法规

• 具备良好分析及解决问题能力

• 能独立完成工作并按时完成任务

• 能以中文及英文沟通

Benefits:

• Insurance coverage

• Public holidays

• Career growth opportunity

员工福利：

• 提供保险福利

• 享有公共假期

• 良好职业发展机会

Job Responsibilities:

• Responsible for overall Human Resource planning and management

• Handle recruitment, onboarding, training, payroll and employee relations

• Coordinate with foreign worker agencies on recruitment and management matters

• Ensure compliance with Malaysia Labour Law and company policies

• Maintain employee records and HR documentation

• Support management in HR operational matters

Job Requirements:

• Candidate must possess at least Diploma / Degree in Human Resource Management or related field

• 3 – 5 years of HR experience in manufacturing industry

• Familiar with Malaysia Employment Act and labour regulations

• Experience handling foreign workers will be an added advantage

• Able to communicate in Mandarin, English and Bahasa Malaysia

• Good communication and interpersonal skills

岗位职责：

• 负责公司整体人力资源规划与管理工作

• 负责招聘、入职、培训、薪资及员工关系管理

• 协调外劳中介及处理外劳相关事务

• 确保公司符合马来西亚劳工法令及公司制度

• 管理员工档案及人事文件

• 协助管理层处理日常HR事务

岗位要求：

• 拥有人力资源或相关科系 Diploma / Degree

• 拥有3至5年制造业HR相关经验

• 熟悉马来西亚劳工法令

• 有处理外劳经验者优先考虑

• 能以中文、英文及马来文沟通

• 具备良好沟通及协调能力

Benefits:

• Insurance coverage

• Public holidays

• Career advancement opportunity

员工福利：

• 提供保险福利

• 享有公共假期

• 良好职业发展机会

Job Responsibilities:

• Conduct incoming quality inspection (IQC) on materials and products

• Perform quality checking according to inspection standards

• Record inspection data and prepare reports

• Identify and report defective products

• Assist in maintaining product quality and improvement process

• Ensure compliance with quality procedures and standards

Job Requirements:

• Minimum SPM / Certificate / Diploma qualification

• At least 1 year QC experience in manufacturing industry

• Able to communicate in Mandarin

• Knowledge in quality inspection process is an added advantage

• Responsible, detail-oriented and able to work independently

岗位职责：

• 负责来料检验（IQC）

• 根据检验标准进行品质检查

• 记录检验数据并提交报告

• 发现及汇报不良产品问题

• 协助提升产品品质及改善流程

• 确保符合公司品质标准及流程

岗位要求：

• 至少拥有 SPM / Certificate / Diploma 资格

• 至少1年制造业QC相关经验

• 能以中文沟通

• 熟悉品质检验流程者优先考虑

• 工作认真细心，具责任感

Benefits:

• Insurance coverage

• Public holidays

• Training provided

员工福利：

• 提供保险福利

• 享有公共假期

• 提供培训机会

We are looking for a Tech Integration / Account Liaison Specialist to support the integration of new technologies, third-party systems, and APIs into our digital ecosystem. This role blends technical knowledge with stakeholder coordination, making it a great fit for those who enjoy working across both technology and business functions.

Responsibilities:

• Support end-to-end planning and execution of technology integration initiatives, ensuring alignment with business and operational goals
• Collaborate with internal teams (Technology, Product, Operations) and external partners to design and implement integration solutions
• Assist in evaluating third-party platforms, APIs, and tools to enhance digital capabilities
• Support API development, microservices architecture, and middleware solutions to enable seamless system connectivity
• Ensure high system performance, reliability, and scalability across integrated platforms
• Assist in troubleshooting and resolving integration issues in a timely manner
• Maintain technical documentation, integration standards, and best practices
• Contribute to continuous improvement of integration processes, tools, and frameworks
• Monitor emerging technologies and assess opportunities to enhance the digital ecosystem
• Ensure compliance with security standards, data privacy regulations, and industry best practices

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Minimum 3 years of experience in system integration, software engineering, or related roles
• Experience with APIs, microservices architecture, and middleware technologies
• Hands-on experience integrating third-party systems and platforms within complex environments
• Good understanding of cloud platforms (AWS, Azure, or GCP) and modern system architecture
• Awareness of security, data protection, and compliance standards
• Proven ability to manage multiple stakeholders and drive cross-functional collaboration
• Strong problem-solving skills with a proactive and solution-oriented mindset
• Excellent communication skills, with the ability to translate technical concepts for business stakeholders

The successful candidate will be:

• Assisting in business development activities to build a steady pipeline of opportunities and wins
• Planning and executing the day-to-day activities of IT audit and data assurance engagements for a variety of clients
• Evaluating the design and effectiveness of IT controls, IT governance practices supporting the client’s business and operations and data quality of the client’s systems
• Identifying and communicating value adding recommendations on IT risk management issues and performance improvement opportunities to clients
• Identify, sell / cross-sell and deliver IT and cyber related opportunities such as cyber assurance and attestation (SOC 1/2/3), project assurance, IT policy and governance reviews, emerging technology risks
• Coaching, mentoring and providing guidance to staff on career and personal development
• Having opportunities to broaden own development and greater exposure to relevant services within the Assurance and Risk Consulting Team

The ideal candidate should:

• Possess a recognized degree in a Technology related field, such as Information Technology, Accountancy/Commerce/Business with a major in Information Systems, Computer Science, or Engineering (Electronics/Computer)
• Have minimum 3 years of experience in SAP/ERP audit work, including IT controls testing and data assurance work
• Other relevant certifications such as CISA will be advantageous have knowledge of the systems development lifecycle, information security, and IT management
• Have good communication, analytical and problem-solving skills as well as the ability to work independently and in a team environment
• Possess strong project and client management abilities
• Be willing to travel locally or regionally
• Possess excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences, which include audit committees and senior management
• Be innovative and resourceful with strong interpersonal, organisational, presentation and report writing skills, have a naturally inquisitive mind and be able to think “outside the box”
• Must be proficient in both spoken / written English and Japanese to communicate with our clients, including Japanese clients.

The Opportunity

• Adecco is partnering our client, a leading global technology organisation, to search for a Privacy Support Specialist (South Korea Local Agent).
• The ideal candidate will play a critical role in supporting user privacy inquiries and ensuring compliance with Korean data protection regulations (PIPA), while delivering high-quality, user-centric support in a fast-paced environment.
• Role will be 100% onsite due to nature of role (no WFH).

The Talent

• Native-level Korean (written and spoken) to answer phone calls from Native South Korean users.
• 1–3 years of experience in customer support, operations, compliance roles
• Strong understanding of handling sensitive user data with confidentiality and discretion
• Excellent verbal and written communication skills with strong attention to detail
• Customer-oriented mindset with empathy and professionalism in handling user issues
• Strong organisational and multitasking abilities in a fast-paced environment
• High level of accuracy with strong documentation skills
• Proficient in Microsoft Office and able to quickly learn internal systems
• Ability to work Korean business hours (8:00 AM – 5:00 PM SGT)

Nice to have:

• Experience in privacy, data protection, or regulatory compliance
• Familiarity with data subject rights (access, correction, deletion requests)
• Understanding of PIPA or other data privacy regulations
• Experience working in a global or tech-driven environment

The Job

• Handle inbound calls and inquiries from South Korea users regarding privacy and data-related matters
• Accurately capture and document user details, issues, and case information
• Assess and categorise inquiries (e.g. privacy requests, account access, data rights)
• Complete intake forms and route cases to internal teams within defined SLAs
• Maintain accurate records in line with data privacy and compliance standards
• Follow SOPs for complaint handling and data protection processes
• Participate in compliance training and support regulatory audits when required
• Track and report inquiry volumes, trends, and escalation patterns
• Assist with reporting of data incidents and support internal coordination
• Collaborate with cross-functional and global teams to ensure smooth operations

Next Step

• Send your updated resume to: jason.lew@adecco.com
• We regret to inform that only shortlisted candidates will be contacted

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Tech Lead (Talend).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Key Responsibilities

• Develop, test, and deploy ETL workflows using Talend Open Studio or Talend Data Integration platform

• Design and implement data integration solutions to extract, transform, and load data from various sources

• Write and optimize SQL queries for data extraction and transformation processes

• Develop custom Java components and routines within Talend when required

• Perform unit testing and debugging of Talend jobs to ensure data quality and accuracy

• Document technical specifications, data mappings, and ETL processes

• Collaborate with team members to understand business requirements and translate them into technical solutions

• Participate in code reviews and follow development best practices

• Support data migration and integration projects under supervision

• Maintain version control of Talend jobs and components

• Support specific client data migration and integration initiatives as assigned

• Participate in project planning sessions and provide effort estimates for assigned tasks

• Work closely with senior developers and project managers to deliver project milestones

• Assist in data profiling and analysis activities for project requirements

• Contribute to project documentation including technical design documents and user guides

• Participate in client meetings and requirement gathering sessions when required

• Support UAT (User Acceptance Testing) and production deployment activities

• Resource needs to have the competency and relevant experience to validate the design specification provided by the domain team and to establish the template and process for the Talend developer to develop the Talend Job based on the design specification.

• Additionally they need to prepare the WBS, establish the timeframe, assign, monitor and validate the task to the Talend developer.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to preethi@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan
Reg No: R1765546
Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

The Procurement Executive is responsible and accountable for (but not limited to) the following:

1. Source products from warehouse stock or local suppliers based on Just-in-Time (JIT) procurement and client requirements.
2. Identify out-of-stock items and source suitable alternatives when required.
3. Place, process, and track purchase orders to ensure timely fulfilment.
4. Replenish stock at competitive prices while maintaining quality standards.
5. Negotiate pricing, payment terms, delivery schedules, and other purchasing terms to achieve cost savings.
6. Liaise with suppliers, shippers, forwarders, and warehouse teams to coordinate and monitor deliveries.
7. Manage expiring items effectively to minimize waste and costs.
8. Resolve supplier issues, delivery delays, and discrepancies promptly.
9. Review requisitions and technical specifications to ensure correct materials and spare parts are purchased.
10. Maintain accurate procurement documentation and ensure compliance with company QHSE, Ethics & Compliance policies.
11. Perform any other duties assigned by the Procurement Manager or Team Leader.

Requirements:

• Minimum 2 years of purchasing/procurement experience, preferably in the marine, ship supply, offshore, engineering, F&B, hotel catering, or provisions industry.
• Good spoken and written English.
• Proficient in Microsoft Office, especially Excel.
• Able to work under pressure and meet tight deadlines.
• Good interpersonal skills and a strong team player.
• Fast and accurate typing skills.

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

1. Contract Duration: 12 Months

2. Working Location:  One Raffles Quay

3. Working Hour: 10 - 7 pm

Job Descriptions:

Program & Product Operations

• Own the end-to-end affiliate program experience, including partner onboarding, activation, and lifecycle management.

• Design and launch affiliate initiatives (e.g., campaigns, missions, incentives) within internal platforms, ensuring scalability and strong user experience.

• Drive partner growth through targeted lifecycle campaigns (acquisition, activation, reactivation) using CRM and engagement tools.

• Manage and continuously improve the affiliate ecosystem and community experience at scale.

Product Analytics & Insights

• Leverage data to evaluate product and campaign performance, uncover growth opportunities, and identify friction points in the user journey.

• Monitor key metrics (e.g., activation rates, conversion, tracking accuracy) and proactively surface anomalies or performance gaps.

• Translate data insights into actionable product and operational improvements.

Product & Process Optimisation

• Continuously refine workflows and user journeys across onboarding, campaign setup, communications, and support.

• Identify product gaps, tooling limitations, or UX pain points, and partner closely with Product and Engineering teams to implement enhancements.

• Contribute to roadmap discussions by providing data-backed recommendations to improve platform functionality and partner experience.

Partner & Stakeholder Experience

• Act as the voice of affiliates by addressing partner needs related to platform features, attribution, incentives, and performance.

• Collaborate cross-functionally with product, marketing, and support teams to deliver a seamless and consistent partner experience.

• Support enablement through training materials, knowledge hubs, and scalable documentation.

Quality, Governance & Platform Integrity

• Ensure campaigns, incentives, and partner activities align with platform policies, compliance standards, and regional regulations.

• Maintain high standards of data integrity, tracking accuracy, and overall platform reliability.

Web & Digital Experience Management

• Own and optimise affiliate-facing digital touchpoints (landing pages, education hubs, dashboards).

• Iterate on content, design, and UX using CMS tools (e.g., Webflow, WordPress) to improve conversion and usability.

Requirements

• 5-8 years of experience in product operations, growth and digital platforms.

• Strong data handling skills (Excel/Sheets; SQL a bonus).

• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).

• Demonstrated ability to identify user pain points and drive cross-functional solutions.

• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Description:

• Identify, qualify, and develop new business opportunities within SME, mid-market, and enterprise accounts.
• Generate leads through direct prospecting, partner referrals, networking, and marketing initiatives.
• Manage the full sales cycle from prospecting and discovery to proposal, negotiation, and closure.
• Achieve monthly, quarterly, and annual sales targets.
• Understand customer business and cybersecurity requirements and recommend suitable solutions.
• Conduct product presentations, demonstrations, and solution workshops.
• Position SaaS and security solutions based on business value, operational efficiency, risk reduction, compliance, and ROI.
• Work closely with technical consultants and vendor teams to design and propose solutions.
• Develop and maintain relationships with distributors, resellers, system integrators, managed service providers (MSPs), and technology partners.
• Support channel partners with sales enablement, training, and joint customer engagements.
• Drive partner-led pipeline generation and sales activities.
• Collaborate with vendor principals to execute sales and marketing initiatives.
• Manage existing customer accounts and identify opportunities for renewals, upselling, and cross-selling.
• Maintain regular engagement with key stakeholders and decision-makers.
• Ensure customer satisfaction and support successful onboarding and adoption of solutions.
• Track pipeline progression and provide regular sales reports to management.
• Stay informed of market trends, competitor activities, and emerging cybersecurity threats.

Requirements

• Diploma or Bachelor's Degree in Business, Information Technology, Computer Science, Cybersecurity, or related fields.
• 2–5 years of experience in SaaS sales, cybersecurity sales, IT solution sales, or technology distribution.
• Experience working with channel partners, resellers, or distributors is highly desirable.
• Demonstrated success in achieving or exceeding sales targets.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Company Overview

Pharmagend is a Singapore-based pharmaceutical manufacturer focused on developing and producing high-quality drug products, including oral dosage forms, injectables, creams, inhalations, and eye drops. We prioritize safety, quality, innovation, and sustainability.

Job Summary

Develop and optimize analytical methods for pharmaceutical materials and products, conduct validation studies, perform sample analyses, and collaborate with cross-functional teams to support product development and regulatory compliance.

Responsibilities

• Develop and optimize analytical methods to characterize pharmaceutical raw materials, intermediates, and finished products.
• Conduct method validation studies following regulatory guidelines and internal procedures to ensure accuracy and compliance.
• Perform routine and non-routine sample analyses using various analytical techniques to generate reliable data.
• Prepare and review technical documentation, including method development reports, validation protocols, SOPs, and regulatory submission documents.
• Ensure laboratory activities comply with Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and relevant regulatory requirements.
• Identify and resolve technical issues related to analytical methods and instrumentation to maintain method robustness.
• Analyze and interpret analytical data accurately, preparing detailed reports and presentations of findings.
• Collaborate effectively with Formulation Development, Quality Assurance, Quality Control, Regulatory Affairs, Manufacturing, Engineering, and Supply Chain teams to support product development and commercialization.
• Maintain laboratory equipment and instrumentation in good working order, following safety protocols and ensuring a clean, organized environment.
• Stay updated on industry trends, scientific advancements, and technological innovations to continuously improve analytical methods and laboratory practices.
• Perform other duties as assigned by the supervisor.

Preferred competencies and qualifications

• Master’s, Ph.D., or Bachelor’s degree in Chemistry, Pharmaceutical Sciences, Analytical Chemistry, or related field.
• For Associate Scientist: 2+ years of experience in analytical method development in the pharmaceutical industry or related field; fresh graduates will be considered.
• For Scientist: 2 to 5 years of experience in analytical method development in the pharmaceutical industry or related field.
• Hands-on experience with various analytical techniques.
• Proficiency in method development and validation according to ICH guidelines.
• Familiarity with regulatory requirements and quality systems.
• Experience with advanced analytical techniques.
• Knowledge of statistical tools and software for data analysis.