Total 264 Manager tech support job vacancies in The Philippines

Our client, one of Asia-Pacific’s leading organizations is looking for:
Product Manager (Tech)

Responsibilities:

• Work with stakeholders to identify & understand the requirements of software systems and innovation trials
• Plan and participate in product conceptualisation sessions and innovation trials with stakeholders for eliciting requirements.
• Elicit and documents business/user requirements and translate them into user-stories for development. 
• Manage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders.
• Work with developers to interpret requirements leading to technical implementation.
• Analyse requirements to drive the design or review of test cases/business model/processes
• Work closely with Product Owner on project schedule, issues and escalation
• Work closely with Product Owner to manager business owners’ and project sponsor’s expectations
• Drive business process change requests on gaps identified and manage a project’s scope and acceptance.
• Provide inputs to development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinates and monitor progress and acceptance of UAT.
• Ensures completion of documentations and filings to facilitate software development.
• Continuously finds means and ways to improve operations, security, streamline work processes and work cooperatively and jointly with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with following responsibilities
• Create project status report and other communication materials
• Craft project proposal to secure project funding and justify resource allocations
• Manage project scope and stakeholders’ expectations
• Issue escalation to the right people in timely manner
• Maintain and continuously refine Product Backlog and follow up on action items              
• Ensure that cybersecurity requirements and best practices are incorporated throughout the product lifecycle, including threat modelling, security testing, and compliance with relevant security standards

Requirements:

• Tertiary qualifications in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• Minimum 4 years of relevant product management working experience

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Product Manager (Tech)"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By applying for this role, you have read and acknowledge the Data Privacy statement - http://www.nsearchglobal.com/data-protection-notice/

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our team in Perioperative Services. You will support the planning and development of surgical and procedural scheduling systems to ensure efficient resource utilisation and optimal patient care pathways. Key responsibilities include developing workflows, standard operating procedures, and communication protocols, as well as supporting digital-first initiatives for scheduling and patient communications. You will also support daily operations, provide secretariat support for meetings, and coordinate cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities,including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for our patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Teamplayer, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute andsecondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to leadhealthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our teamin the Emergency Department (ED). In this role, you will be instrumental in supporting the planning and operational excellence of the emergency departmentto ensure optimal patient care delivery and experience. You will work together with the team and collaborate closely with clinicians and stakeholders to establish comprehensive patient journey maps and workflows, gathering clinical and operational inputs to optimise resources and manpower. Additional responsibilities include supporting daily departmental operations, providing secretariat support for meetings and events, and coordinating cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities, including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives thedepartment towards delivering exceptional care and experience for all ED patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborating across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication andinterpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our teamin the Emergency Department (ED). In this role, you will be instrumental insupporting the planning and operational excellence of the emergency department to ensure optimal patient care delivery and experience.  You will work together with the team and collaborate closely with clinicians and stakeholders to establish comprehensive patient journey maps and workflows, gathering clinical and operational inputs to optimise resources and manpower. Additional responsibilities include supporting daily departmental operations, providing secretariat support for meetings and events, and coordinating cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities, including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for all ED patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborating across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

We are looking for an Events Manager to support end-to-end delivery of hybrid events by coordinating event operations, logistics, ground execution, and virtual platforms. 

Contract Duration: 11 months
Salary: Up to $4,750/month

Responsibilities

• Support planning and coordination of operations with programme owners and leads, ensuring smooth preparation and execution at external venues.
• Establish and implement efficient workflows to streamline pre-event preparation and operational readiness.
• Manage logistics and on-site ground operations in close coordination with event organisers and venue partners.
• Oversee virtual experience delivery, including platform selection, setup, maintenance, and coordination with systems and vendor partners.
• Liaise with internal teams, government stakeholders, and external partners while handling project management activities and event-related administration.

Requirements

• Possesses minimum a Bachelor's Degree with 4 years of relevant experience.
• Prior experience in Events Management and Conferences of up to 1000+ attendees will be a plus.
• Resourceful and meticulous and able to multi-task.
• Excellent project management abilities to work across various functional workstreams, timeline, and logistics simultaneously, ensuring no details is overlooked.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C5781

The Company

Asia Football Group (AFG) is the exclusive commercial agency for the Asian Football Confederation's (AFC) competitions from 2023–2028. AFG's partnership with the AFC covers the commercial rights for all major AFC National Team and Club competitions, including the AFC Asian Cup™, AFC Asian Qualifiers™, AFC Women’s Asian Cup™, AFC Women’s Olympic Qualifiers, AFC Champions League Elite™, AFC Women’s Champions League™, and AFC Champions League Two™, as well as AFC youth and futsal competitions. 

Driven by a shared passion and dedication to Asian football, our industry experts have a wealth of experience in global, regional, and local football marketing and are devoted to delivering exciting and engaging Asian football content to fans on the ground, on screen, and online. Working closely with the AFC and its stakeholders, Asia Football Group strives for the success and growth of Asian football, as well asredefining Asian football’s commercial standing within global football by addressing the shared business objectives of the AFC, its sponsors and media partners with solutions derived from optimising brand activations, fan engagement and digitally driven innovations.

The Role

This position will oversee all aspects of support for the Media Sales team in their sales activities.  He or she will act as the central operational point for all media sales processes, ensuring deals progress smoothly through internal approval, contracting and AFC sign-off stages by maintaining clear trackers, timelines and process discipline.  The role also demands communication responsibilities with the AFC Commercial team on various aspects of the sales process. 

Key Responsibilities

Media Sales Support

• Help to draft media deal recommendation documents in aprofessional, accurate and timely manner, ensuring alignment with the Media Commercial Concept, rights frameworks and approval requirements.
• Provide end-to-end support on contracting and agreement negotiations, including coordination with the Legal department as well as managing the handover of executed agreements to Finance and Media Account Management teams for billing, reporting and ongoing delivery.
• Own the management and upkeep of media sales documentation, including deal trackers, fee overview files, contract repositories and approval records.
• Coordinate and schedule internal and external meetings related to media sales processes, including deal reviews, legal discussions, AFC approvals and partner negotiations, ensuring all stakeholders are aligned and informed.
• Build and maintain strong working relationships with Media Sales and Legal teams, becoming a trusted source of information on media processes, rights structures and deal status.
• Support the Media Sales team by helping to research topics that are needed to prepare Sales Plans, Market Overviews, Media Commercial Concept, Media Debrief etc., and work alongside AFG’s Business Intelligence department.
• Support Media Sales in preparing sales presentations and other materials.

AFC Liaison and Deal Processing

• Serve as a point of contact for the AFC Commercial team on all media-related processes, queries and requests, facilitating clear communication and efficient issue resolution.
• Coordinate the preparation, review and circulation of deal materials between internal teams and the AFC to support timely approvals and contract execution.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dedicated and detail-oriented individual to join our team in the Bed Management Unit (BMU). In this role, you will support the planning and development of bed management systems and processes to ensure efficient and appropriate bed allocation for patients. Key responsibilities include assisting in the development of workflows and processes for BMU, as well as helping to establish algorithms for bed assignment based on clinical protocols and patients' requirements to create comprehensive guidelines. You will also contribute towards building frameworks for managing bed tight situations and help establish transfer protocols with other hospitals and long-term care operators for admission arrangements.

Additional responsibilities include involvement in training of future staff and designing an efficient rostering framework. You will also support the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor's Degree in any discipline (preferably in healthcare, business or operations management) with at least 2 years of relevant working experience
• Experience in healthcare operations will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

We are looking for a detail-oriented and proactive Administrative Support Manager - F&B Operations to support the day-to-day administrative and operational functions within our Food & Beverage department. This role plays a key part in ensuring smooth operations, compliance, and effective coordination across teams.

Key Responsibilities

Administrative Support

• Manage administrative functions within the F&B department, including scheduling, calendar management, and coordination of meetings for the management team.
• Prepare reports, memos, and correspondence related to F&B operations.
• Handle internal and external communications to support smooth workflow and coordination.

Operational Coordination

• Support the execution of daily, weekly, and monthly operational plans, as well as ad-hoc projects when required.
• Monitor inventory levels, coordinate ordering of supplies, and ensure stock is maintained at appropriate levels.

Budget & Financial Support

• Assist with budget preparation, expense tracking, and reporting in accordance with client requirements.
• Prepare and maintain financial documentation such as invoices, receipts, and payroll-related records.
• Support cost control initiatives and identify opportunities for improved cost efficiency.

Compliance & Quality Assurance

• Ensure F&B operations comply with health and safety standards, company policies, and relevant regulatory requirements.
• Track equipment maintenance schedules, coordinate servicing, and report operational issues in a timely manner.
• Assist in audit and inspection preparation by ensuring documentation is accurate and readily available.

Customer Service & Stakeholder Management

• Act as a liaison between the F&B department and guests or clients, handling administrative queries professionally.
• Manage customer feedback and complaints promptly, ensuring proper follow-up and resolution.

Requirements

• Diploma or equivalent qualification in Hospitality, Business Administration, or a related field.
• Prior experience in F&B, hospitality, or operations support will be an advantage.
• Strong organisational and communication skills with attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Work location: Changi Business Park

Why Join Us

• Exposure to end-to-end F&B operations.
• Dynamic and supportive working environment.
• Opportunities for learning and career development.

In this role, you will provide project coordination, funding support, and stakeholder management across key initiatives.

You will work closely with internal teams and external stakeholders to ensure smooth project execution, timely funding processes, and proper documentation for audit and reporting purposes.
Key Responsibilities

Project & Funding Management

• Work with the Finance Department to oversee project funding transactions and ensure timely payments to grant recipients.

• Act as the main liaison for funding-related matters between internal and external stakeholders.

Grant & System Coordination

• Review and summarise tickets in the Integrated Grant Management System (IGMS) and ensure proper follow-up with relevant stakeholders.

• Manage project calls for returns from internal and external stakeholders.

Audit & Documentation

• Assist in the coordination and compilation of documents to support audit processes.

• Maintain accurate project records and documentation.

Operational Support

• Support CMO in daily operations, including activity coordination and implementation of office initiatives.

• Liaise with internal and external stakeholders on project management matters.

Requirements

• Minimum Diploma in Business Administration or related discipline.

• At least 3 years of relevant experience, preferably in the government sector with exposure to finance, project management, or audit functions.

• Good understanding of project management principles.

• Strong analytical and problem-solving skills.

• Service-oriented with a positive attitude and willingness to learn.

• Able to work independently and collaboratively in a team environment.

• Excellent written and verbal communication skills in English.
  

Role Overview

We are looking for an experienced Head of Sales to lead and scale Finmo’s global sales function across key markets. This role is responsible for defining and executing our revenue strategy, building a high-performing sales organisation, and driving sustainable growth across new and existing customer segments.

Operating at the intersection of product, marketing, and partnerships, you will translate Finmo’s treasury and payments capabilities into commercially successful sales strategies. You will play a key role in shaping how we engage CFOs, finance teams, and founders across multiple markets.

This is a leadership role suited for someone who is able to operate both strategically and hands-on in a fast-scaling fintech environment.

Key Responsibilities

1. Sales Strategy & Market Expansion

• Define and lead Finmo’s sales strategy across priority markets and customer segments
• Identify target industries, customer profiles, and buyer personas
• Drive market expansion initiatives, including entry into new geographies and segments
• Align sales priorities with overall business goals and product direction

2. Revenue Ownership & Pipeline Management

• Own and deliver revenue targets, pipeline health, and forecasting accuracy
• Establish clear sales metrics and operating cadence across the sales organisation
• Drive consistent pipeline generation across outbound, inbound, and partnership channels
• Ensure disciplined execution across complex and multi-stakeholder sales cycles

3. Sales Organisation Build & Leadership

• Build, structure, and scale the sales team across regions
• Hire, coach, and develop high-performing sales talent
• Define roles, territories, and incentive structures aligned with business growth
• Foster a strong performance culture with clear accountability and execution discipline

4. Sales & Product Alignment

• Partner closely with Product and Marketing to refine value proposition and positioning
• Translate customer insights into actionable feedback to strengthen product-market fit
• Ensure sales messaging is clear, differentiated, and aligned with customer needs
• Support enterprise deal strategy and solution positioning

5. Partnerships & Strategic Deals

• Develop and drive strategic partnerships within the fintech and financial ecosystem
• Lead and support high-value and complex enterprise deals
• Identify new revenue opportunities through partnerships and alliances
• Strengthen Finmo’s market positioning through strategic collaborations

6. Execution, Forecasting & Performance Tracking

• Establish robust sales processes, reporting frameworks, and forecasting discipline
• Track and optimise key performance metrics such as pipeline conversion, deal cycles, and win rates
• Continuously refine sales strategies based on data, insights, and market feedback
• Ensure visibility and transparency of sales performance to senior leadership

7. Stakeholder Management & Leadership

• Act as a key commercial partner to senior leadership
• Collaborate cross-functionally with Product, Marketing, Finance, and Operations teams
• Contribute to strategic decisions related to pricing, packaging, and go-to-market direction
• Represent the sales function in leadership discussions and planning processes

Requirements

• Extensive experience in B2B sales, revenue leadership, or commercial roles, typically 10+ years
• Proven track record of building and scaling sales teams in fintech, payments, SaaS, or related industries
• Strong experience engaging with senior stakeholders such as CFOs, finance teams, or enterprise decision-makers
• Demonstrated ability to own and deliver revenue targets in complex sales environments
• Experience operating across multiple markets is advantageous
• Strong commercial acumen with the ability to balance strategic thinking and hands-on execution
• Excellent stakeholder management and communication skills
• Experience working in fast-paced, high-growth environments

Preferred Experience

• Experience in treasury management, payments, financial infrastructure, or related domains
• Familiarity with regulated environments such as fintech, payments, or banking
• Experience building and scaling sales functions in a growing organisation
• Exposure to both direct and partnership-led sales models
• Experience working in global or distributed teams

Success Metrics

• Revenue growth across key markets and customer segments
• Pipeline health, conversion rates, and sales cycle efficiency
• Successful hiring, development, and performance of the sales team
• Expansion into new markets and customer segments
• Quality and impact of strategic partnerships and enterprise deals
• Alignment and execution across sales, product, and marketing teams

Position: Technical Delivery Manager

SKILLSREQUIRED 

The ideal candidate should have extensive experience in implementing and operating large-scale and complex mission-critical solutions in banking industry particular in payment domain or private banking: 

• Understand the business requirements and develop, review and update project plans, resources, budgets and timeframes, 
• Drive the data, design and solution discussion with vendor, technology team and user groups. 
• Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on delivering banking systems and solutions 
• Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget. 
• Stakeholder and relationship management, including escalation, expectation, conflict, scope changes 
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions 
• Plan project efforts to upgrade, enhance and maintain systems at supported release levels 
• Identify and raise risks and issues affecting the project, including financial or operational and proactively managing them, with 
• timely escalation to relevant parties where necessary 
• Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle. 
• Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities 
• Organize and chair governance meetings, including preparation of meeting materials and minutes 
• Ensure work deliverables are following bank policies and regulatory requirements. 
• Directs the offshore squad in making day-to-day decisions and conflict resolution. 

PREFERREDEXPERIENCE 

• Support for project activities 
• Prepare Sprint plan align with dependency applications 
• Get/Raise/follow up impediments related to project delivery in Daily Stand Up, Scrum of Scrum meetings 
• Follow up on the development with squad teams as per the sprint plan 
• Arrange sprint demo and get approval to move the developed user stories to Testing Phase 
• To burn the story points as per the sprint plan and achieve the delivery as planned 
• Update project status for PWG, PWC Meetings 
• Support for testing phase activities Review test plan 
• To support clearing issues raised during testing
• Knowledge on API technology e.g. RESTful API, JWT and Swagger
• A strong and assertive communicator in speaking and writing

When you apply, you voluntarily consent to the disclosure,collection and use of your personal data for employment/recruitment and relatedpurposes in accordance with the Tech Aalto Privacy Policy, a copy of which ispublished at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidateswill be notified for interviews.

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1.  Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to achieve best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls.  In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets. 

The CSM is responsible for working with the APAC Aerospace General Manager and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC.  This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2.  Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes: 

·        Managing orders from PO receipt to delivery for local customers

·        Leading the Customer Support team:  Train, teach, coach, monitor, plan and review.  Strategize and communicate annual targets.

·        Reporting Customer Support team performance & capacity and make recommendations for improvement

·        Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

·        Develop and continuously improve the customer support team

·        Make recommendations to the Business Process Managers (BPM) to improve internal processes.

·        Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

·        Assist in monitoring and improving sales growth and profitability

·        Answer customer inquiries regarding delivery status

·        Quote standard products to customers and follow up on quotations

·        Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

·        Develop work instructions for customer specific delivery requirements.  Train and cross training staff accordingly.

·        Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

·        Assist the Hub with quality related issues.

·        Assist other business support functions in drive improvements

·        Proactive communication, analysis and problem solving

·        Work with the right sense of urgency:  Response times, flexibility and accuracy

·        Report monthly, quarterly and annually to the Director on various KPI’s and targets

·        Assist the Director in management reviews, business reviews and business plans

The CSM position may also include general CSC Tasks when required:

(Please see the CSC Job Descriptions for details)

3.  Education and Experience

·        4 to 5 years’ experience in a customer service position

·        Management/Leadership experience

·        4-year degree

·        Knowledge of basic business sales and marketing practices

·        Knowledge of supply chain processes and practices

·        Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

·        Knowledge of aerospace products

·        Familiarity with AS9100 quality requirements is beneficial

·        Familiarity with technical prints (general comprehension)

4.  Competencies

·        Ability to lead, manage, and supervise personnel

·        Management/Leadership skills

·        Proven track record in customer satisfaction

·        Strong written and verbal communication skills

·        Strong people and relationship building skills

·        Customer driven with a positive, professional, can-do attitude

·        Strong organizational skills with the ability to multi-task

·        Attention to detail and accuracy

·        Strong analytical, decision making and problem-solving skills

·        General knowledge of financial terminology and calculations

·        Proficiency in the use of Microsoft Word, Excel and PowerPoint

·        Proficiency in the use of business operational software (Oracle, JDE, SAP)

5.  Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o  Customers

o  Customer Support staff

o  Application Engineers

o  Supply Chain Management group

o  Global Aerospace Hubs

o  Manufacturing units

6.  Geography to cover and travel requirements

·        The CSM position administers the APAC region with direct customer management in SE Asia.

·        Travel requirements of 10% to 25% per year.

·        Travel may include local and international.

Company Overview

TSS is dedicated to delivering timely, user-loved apps with excellence. We foster passion, innovation, teamwork, and continuous improvement to create engaging digital experiences that set industry standards.

Job Summary

Lead and manage digital marketing campaigns across Chinese digital platforms to drive brand engagement and customer acquisition through strategic content and advertising initiatives.

Responsibilities

• Plan and execute digital marketing campaigns on platforms such as WeChat, Xiaohongshu (RED), Douyin, and Weibo to engage target audiences effectively
• Manage social media accounts by developing content calendars and publishing schedules in Simplified Chinese
• Develop and implement content marketing strategies tailored to Chinese-speaking digital audiences
• Optimize digital advertising campaigns by tracking performance metrics and analyzing ROI to enhance effectiveness
• Collaborate with designers and content creators to produce compelling marketing materials aligned with campaign goals
• Monitor market trends and competitor activities within Chinese digital channels to inform strategy adjustments
• Manage partnerships with key opinion leaders (KOLs), influencers, and media platforms to amplify campaign reach
• Analyze digital analytics data and prepare detailed performance reports for management review
• Drive lead generation and customer acquisition through targeted digital marketing efforts

Required competencies and certifications

• Bachelor’s degree in Marketing, Business, Communications, or related field
• Minimum 3 years of experience in digital marketing, with hands-on management of campaigns on WeChat, Xiaohongshu, Douyin, or Weibo
• Proficient in Chinese copywriting and content planning using Simplified Chinese
• Experienced in using digital advertising and analytics tools to optimize campaign performance
• Ability to independently manage end-to-end marketing campaigns
• Knowledgeable about the digital marketing landscape in Singapore and China

Preferred competencies and qualifications

• Experience collaborating with KOLs and managing influencer marketing campaigns
• Skills in SEO/SEM and performance marketing techniques
• Basic knowledge of design or video editing

This is a contract role ending on 4 Sep 2026.

Our client, a tech giant is looking for a Strategic Partnership Manager to build and nurture relationships, manage high-impact partnerships and executive partnership strategy.

Responsibilities

• Lead end-to-end partner or supplier engagement, including negotiating and finalizing contracts, executing account plans, presenting to partners, resolving issues, and advocating on behalf of partners.
• Develop and execute partner strategy, including identifying new opportunities, conducting market and industry research, and collaborating on product or service strategies.
• Build and maintain strategic relationships with external partners and internal stakeholders to ensure seamless collaboration and high-quality outcomes.
• Manage partner engagement by tracking business metrics, generating insights, forecasting growth, and supporting brand and reputation management.

Requirements

• 7+ years in business development, strategic partnerships, management consulting, or investment banking, preferably in Advertising, Consumer Electronics, Gaming or Tech related industries.
• Experience managing agreements or partnerships and working with C-level executives.
• Strong negotiation, project management, stakeholder management, and data-driven decision-making skills.
• Familiarity with contract management, industry trends, and cross-functional collaboration.