Mandatory Requirements
• Bachelor’s degree in IT, Business, Data, or a closely related field
• 3–5 years of hands-on experience in Business Analysis or IT product/system delivery
• Proven track record in requirements elicitation, cross-functional stakeholder management, and system/product delivery
• Working proficiency in Agile/Scrum delivery frameworks, backlog management, and iterative release practices
• Solid understanding of SDLC, cloud/SaaS environments, API/system integration concepts, and data governance/compliance basics
• Hands-on proficiency with core delivery & BA tools: Jira, Azure DevOps, Confluence, Visio/Lucidchart, Excel, SQL, and Power BI/Tableau
• Demonstrated ability to apply BABOK standards, BPMN process modeling, and end-to-end requirements traceabilityBABOK standards, BPMN process modeling, and end-to-end requirements traceability
Key Responsibilities
• Analyze current/future-state business processes, data flows, and systems to identify gaps, root causes, and viable solution pathways
• Lead the full requirements lifecycle, translating business needs into user stories, epics, features, and functional/non-functional specifications
• Facilitate cross-functional workshops, design sessions, and decision forums to align business intent with technical execution• Identify workflow inefficiencies and recommend digital/AI-driven improvements (RPA, low-code, BI dashboards) to drive efficiency, cost savings, and compliance
• Partner with Product Owners to prioritize and refine backlogs; support Agile/Hybrid sprint planning, refinement, reviews, and release planning
• Define acceptance criteria, coordinate User Acceptance Testing (UAT), manage defect resolution, and validate delivered solutions against business requirements
• Drive change management by assessing adoption risks, supporting training/communications, and ensuring successful rollout and user adoption of new systems/processes