Total 482 support analyst job vacancies in The Philippines

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

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Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

We are seeking an experienced Business Analyst with a strong background in the Insurance domain and hands-on experience working in Agile environments. The ideal candidate will bridge the gap between business stakeholders and technology teams, gathering and analyzing requirements, defining solutions, and ensuring successful delivery of insurance-related projects and products. 

Key Responsibilities 

• Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business requirements.  

• Conduct requirement elicitation workshops, stakeholder interviews, and process analysis sessions.  

• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.  

• Analyze existing insurance processes and recommend improvements to enhance operational efficiency and customer experience.  

• Support Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, and Retrospectives.  

• Work closely with Product Owners to manage and prioritize product backlogs.  

• Create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, use cases, and data mapping documents.  

• Facilitate communication between business users, development teams, QA teams, and external vendors.  

• Support User Acceptance Testing (UAT) by preparing test scenarios, validating outcomes, and obtaining stakeholder sign-off.  

• Identify project risks, dependencies, and gaps, and proactively recommend mitigation strategies.  

• Ensure delivered solutions align with business objectives, regulatory requirements, and industry best practices.  

Required Skills & Qualifications

• Minimum 5 years of experience as a Business Analyst in Insurance domain 

• Knowledge of insurance regulations and compliance requirements.  

• Certifications such as: CBAP, CCBA, or ECBA , Agile/Scrum Certification (CSM, PSM, SAFe, etc.)  

• Experience with digital transformation, system integration, or insurance platform implementations.  

• Proven experience working in Agile/Scrum environments.  

• Strong knowledge of Agile methodologies, Scrum framework, and SDLC.  

• Experience in writing user stories, acceptance criteria, and maintaining product backlogs.  

• Proficiency in requirements gathering, process modeling, and business analysis techniques.  

• Experience with tools such as Jira, Confluence, Azure DevOps, Visio, or similar.  

• Strong analytical, problem-solving, and communication skills.  

• Ability to manage multiple stakeholders and work in cross-functional teams.  

• Review test cases, scripts, and data for each product and channel in line with feature specifications.

• Assess test cases, scripts, and data across functional, integration, regression, and workflow testing for both New Business and Post Issuance (POS) features.

• Review and approve UAT results within project timelines, accounting for overlapping releases across channels.

• Identify and log defects with clear references to requirements, and collaborate with QA, BA, and Developers for timely resolution.

• Track and follow up on unresolved defects to support on‑time release delivery.

• Document UAT review outcomes with supporting evidence and maintain full traceability to requirements.

• Perform post‑deployment checks to validate expected feature behavior in the production environment.

• Organize and lead defect checkpoint discussions with QA, BA, and Developers when necessary.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Processing of Corporate Actions income and events for APAC region.
• Timely and accurate data entry for processing of all Incomes/Corporate events.
• Liaise with custodians for clarification on incomes/events.
• Prepare disclosure letter of shareholder request from companies.
• Handle queries from various internal stakeholders on the incomes/events.
• Pass entries for commission fees collected or update waiver file if fees are waived.
• Participate in UAT projects
• Any other ad-hoc duties as assigned

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities
• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach

(Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for
•       Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines 

•       Atleast 5 years relevant working experience in a similar capacity (advantageousto have had some Consulting, Software Development and Design experience)

•       Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

•      Working knowledge of AI tools and concepts

•       Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

•       Good stakeholder engagement and communication skills with ability to influence andpitch ideas 

•       Adriven and motivated personality with the ability to rapidly learn, apply and execute

•      Experience in Project Management and Product Management is a plus

•      Motivated by innovation to achieve business goals and customer satisfaction

•       Excellent written, verbal communication, presentation and negotiation skills

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Job Scope / Description:

• Assist senior bankers in the deal origination, structuring, syndication, distribution and execution processes for debt and debt-related transactions
• Assist the sales & trading team in maintaining investor relationships as required
• Prepare and update marketing materials to clients, i.e. presentation / pitchbooks, market updates, etc.
• Monitor market developments, bond pricing, investor demand and relevant industry news to support both origination and secondary market activities
• Work with other departments like Legal, Compliance, etc. on relevant deal-related matters
• Assist with KYC / onboarding and accounting opening processes for issuer and investor clients

Requirements:

• Minimally a bachelor’s degree, preferably in economics, business, finance, or related disciplines
• At least 2 years of relevant work experience in debt capital markets, fixed income, corporate finance, investment banking, or other related financial markets disciplines
• Proficiency in Bahasa Indonesia is a must
• Knowledge of Bloomberg and Dealogic are preferred
• Strong written and verbal communication skills; excellent analytical skills (numeracy included)
• Good knowledge and interest in current financial markets developments, particularly fixed income and credit
• Ability to perform effectively in a team environment, with the willingness to step up and take on additional responsibilities
• Demonstrate key personal traits like resilience, a high level of drive and motivation, willingness to learn; all of which will be key to achieving success in this role
• Good command of Microsoft Office (Word, Excel, Powerpoint) applications

This position reports to the Sr PCA Lead and will be trained to create and manage production schedules, monitor inventory, and provide regular production status updates. He/she will learn to ensure production orders are completed on time, within budget, and aligned with customer delivery requirements. Exposure to understand MRP principles, learn to manage deadlines effectively and apply strong organizational and problem-solving skills to support smooth production operations.

Learning Outcomes:

• Develop and maintain production schedules based on capacity and constraints

• Create production plans considering available resources

• Manage and update dates for all production orders and purchase orders

• Track schedule status, identify issues, and drive resolution to component level

• Understand material parameters (lead time, lot size, MOQ, ABC) and their impact on inventory and service

• Align planning with demand forecasts, variability, and capacity

• Apply bottleneck, line balancing, and capacity planning concepts

• Use local MRP systems and SAP T-codes for materials and scheduling activities

• Coordinate supplier expedites and manage shortages and escalation processes

• Manage PAA, VMI, consignment, and blanket POs

• Analyze data using Excel (VLOOKUP, PivotTables) and Power BI

• Apply structured problem-solving tools (5 Whys, PDCA, A3, etc.)

• Understand end-to-end material flow, shop floor execution, and cross-functional handoffs

• Manage priorities to ensure production plans are executed and customer commitments are met

• Assess and manage schedule impacts due to quality issues

Technical Skills and Competencies:

• Degree in Supply Chain, Manufacturing, or related field

• Strong analytical and problem-solving skills

We are a Singapore-based family office/ investment holding company. We are taking on increasingly ambitious projects, and investments globally across multi-asset classes including public equities, bonds, private equity and venture capital.

We are looking for an Experienced Investment Analyst (Public Equities) to join our team.

Responsibilities

• Generate strong and consistent alpha applying a bottom-up, fundamental investment process.
• Initiate and conduct in-depth, high-quality fundamental equity analysis of assigned publicly traded securities, to identify undervalued stocks with the potential to generate good returns over the long-term.
• Evaluate corporate financial statement outputs to assess the worth of the company using multiple techniques such as discounted cash flow analysis, price-to-earnings ratio and price-to-cash flow ratios.
• Structure, develop and communicate the key drivers of the business, valuation and investment recommendations on individual securities, as well as provide views on the attractiveness of relevant industries.
• Assist in portfolio monitoring (provide direction and advice on buy/sell/hold recommendations) and risk management (exposure, hedges etc.)
• Monitor, interpret and react to major company developments, and identify macro themes and trends affecting global supply chains and industries under your coverage.
• Monitor industry and market trends for changes and investment opportunities by staying up-to-date with latest industry and company information.
• Portfolio management and reporting.

Qualifications

• Bachelor's degree in Economics, Finance or other technical/ analytical fields preferred.
• Minimum 2 to 5 years of relevant experience in public equities, private equity and/ or venture capital.
• Possess expertise in financial modelling and valuation, financial statement analysis, due diligence and data analysis.
• Possess astute commercial sense, strong analytical and critical thinking skills.
• Dependable, positive, warm, kind, trustworthy, and efficient.
• You must be a self-starter, with a thirst for learning and be comfortable expressing your point-of-view.
• Ability to balance multiple concurrent projects and work both independently and as a productive member of project teams.
• Detail-oriented with high level of work quality.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Job Responsibilities

• Write and maintain programs and tools to collect, clean, combine, and organise numerical and text-based data used by social service organisations.
• Create programs that automatically produce management and audit reports on a regular schedule.
• Build interactive charts, graphs, infographics, and posters using code and web development tools.
• Design, launch, and maintain dashboards and data applications, keeping all code organised and up to date.
• Use statistical methods to analyse numerical and descriptive data from the social service sector.

Qualifications

• Diploma or degree in computer science, software engineering, information systems, data engineering, or related fields.
• Proficiency in at least one general-purpose programming language and associated ecosystem such as Python, SQL, JavaScript, or similar tools for building data solutions.
• Hands-on experience with data visualisation, dashboarding, and application tools such as Power BI or Tableau
• Experience with at least one quantitative analysis software such as SPSS, STATA, R and/or similar tools.

THK Family Service Centres (FSCs) have played a pivotal role as essential community hubs, offering social services to families grappling with psycho-social challenges. Thye Hua Kwan Moral Charities currently manages five FSCs strategically located in Jurong West, Bukit Panjang, Tanjong Pagar, MacPherson and Bedok North.

Overview

We are a Singapore listed company seeking a candidate to join our Investment team. This role presents an excellent opportunity for someone passionate about finance and investments to gain valuable experience in research, analysis, and investment decisions. This role is results driven and will offer ample autonomy and opportunities for personal and entrepreneurial development, with potential for advancement into a leadership role

Responsibilities

●   Member of Investment Committee

●   Work collaboratively with team members to brainstorm investment ideas, discuss research findings, and contribute to investment strategy discussions

●   Conduct research and analysis of market trends, industry reports, and individual securities to identify opportunities to support decision-making process

●   Monitor investment portfolio and provide updates

●    Over time, take on greater ownership of investment processes, with a pathway to a senior or leadership role based on performance and initiative

Qualifications & Experience

●    Minimum5 years’ experience in reputable investment management roles, ideally within the financial services industry in a large organisation and preferably registered with MAS

●   High level of integrity, professionalism, and commitment to ethical conduct

●   Demonstrated ability to take initiative and operate independently, with strong potential for leadership

Benefits

●   Competitive salary and performance-based incentive

●   Reasonable flexibility with working hours and working schedule

●   Clear pathway to a leadership role for candidate who demonstrate strong performance and initiative