Total 1,430 support analyst job vacancies in The Philippines

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

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EA Licence: 19C9701

Registration: R1326740

Working Hour

• Mondays to Thursdays: 8:00 am to 4:30pm
• Fridays: 8:00am to 2:30pm

Key Roles

1. Disciplinary Support (Restorative Practice Approach)

• Support the school in managing late-coming, in-house suspension, detentions, and pull-out programmes

• Serve as a mentor for students requiring closer guidance

• Conduct patrolling of classroom blocks, canteen, basketball courts, and field

• Perform physical monitoring and patrolling on school premises after curriculum hours

2. Investigative & Case Support

• Support investigations using a Restorative Practices approach when incidents occur

• Obtain student and witness statements for Student Management Key Personnel (KPs) to follow up

• Close the loop by communicating with parents, staff, and students as needed

Skills & Experience

Working Experience (Minimum 5 years):

• Must have prior working experience in an enforcement agency

• Experience working as a team and maintaining work processes

1. Handling of customers complaints and issues

2. Provide quotations for all service repair works

3. Monitor the progress of repair/service and keep customers updated on the repair service issues

4. Liaise with Service operation/technicians for all repair/customer service issues

5. Liaise with suppliers for parts purchases and assist in inventory of spare parts

6. Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources

7. Coordinate with customers for technical issues to meet customer technical requirements

Manage and maintain the company's IT infrastructure, including servers, computers, networks, printers, and communication systems.

Provide technical support and troubleshooting assistance to employees regarding hardware, software, and network-related issues.

Monitor system performance and implement improvements to optimize efficiency and reliability.

Install, configure, and maintain operating systems, business applications, and security software.

Manage user accounts, access controls, email systems, and data security policies.

Develop and implement IT policies, procedures, and best practices.

Ensure data backup, disaster recovery, and business continuity plans are in place and regularly tested.

Monitor cybersecurity threats and implement preventive measures to protect company systems and data.

Coordinate with external IT vendors and service providers for system maintenance and technical support.

Evaluate and recommend new technologies, software solutions, and IT equipment to support business growth.

Maintain IT asset inventory and oversee procurement of hardware and software.

Prepare IT-related reports, budgets, and system documentation for management review.

Train employees on IT systems, cybersecurity awareness, and technology best practices.

Ensure compliance with company policies and applicable data protection regulations.

• Provide basic technical support for desktops, laptops, and office IT equipment.
• Assist users with troubleshooting hardware and software issues.
• Install and set up computers, printers, and common applications.
• Respond to support requests via email, phone, or ticketing system.
• Ensure smooth day-to-day IT operations for employees.
• Support network connectivity issues such as Wi-Fi and VPN access.
• Maintain records of issues and solutions for future reference.
• Coordinate with IT teams or vendors for complex problem resolution.
• Perform routine system checks and updates.
• Deliver friendly and professional support to end users.

PURPOSE

We are seeking a highly organized and detail-oriented Distribution Support Executive to join the Life Business team on a contract basis. The role supports day-to-day distribution operations, including agent maintenance, commission and incentive processing, system testing, and new firm onboarding activities. The incumbent will work closely with internal stakeholders such as Sales, Compliance, Finance and Operations, as well as external distribution partners, to ensure smooth execution of processes and adherence to regulatory and internal requirements. 

JOB SCOPR AND RESPONSIBILITIES

Core Responsibilities: 

• Oversee agent maintenance activities, including creation, termination, suspension, promotion and updates of agent codes. 

• Manage proxy requests and ensure timely and accurate updates to agent records in relevant systems. 

• Generate and distribute commission, incentive and operational reports. 

• Process commission and incentive payments accurately and within stipulated timelines. 

• Handle day-to-day distribution-related email enquiries and support email whitelisting applications. 

Secondary / Exposure Responsibilities: 

• Support system testing activities for new product launches, new firm onboarding and system maintenance initiatives. 

• Assist in onboarding of new distribution firms, including coordination of distribution agreements and product due diligence documentation. 

• Facilitate launch readiness for new products and riders in collaboration with internal stakeholders. 

• Provide operational support for time-sensitive initiatives, clean-up exercises or reviews as directed by the manager. 

QUALIFICATIONS / EXPERIENCE

• Minimum Diploma in any discipline

• 1 to 2 years of relevant experience in insurance operations, distribution support or administrative roles. 

KNOWLEDGE, SKILLS & ABILITY

• Good understanding of life insurance operations across IFA, Bancassurance and Broker channels. 

• Strong administrative skills with a high level of accuracy and attention to detail. 

• Ability to manage multiple tasks and priorities effectively in a fast-paced environment. 

• Good interpersonal and communication skills with the ability to work across teams. 

• Proficiency in relevant systems and tools (e.g. AS400 for agent and commission processing, Jira for task tracking and system testing coordination). 

• Self-motivated, proactive and able to work independently with minimal supervision. 

The Services required are set out as follows:

1. Investigative & Case Support

• Assist in conducting preliminary investigations and factfinding interviews regarding minor incidents.

• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions.

• Update parents of affected students on the progress and conclusion of investigation.

2. Detention

• Supervise students assigned for either behavioural detention class (BDC) and Corrective Work Order (CWO) (Tuesdays to Fridays) at any point of time. • Ensure students complete assigned tasks during detention. • Follow up with form teachers for students assigned for and have missed their detention. • Ensure detention tasks are meaningful and developmental in nature.

3. In-House Suspension Support

• Support school staff in managing students sent out of class, on internal suspension and who are missing from class. • Support learning continuity during suspension through liaising with form teachers.

4. Administrative Support

• Perform data entry support for late-coming, offences and interventions. • Compile weekly or monthly discipline statistics when required. • Assist in monitoring student reporting channel. • Maintain confidentiality of student information. • Review detention, late coming and corrective work processes during the holidays.

5. Any other duties administrative and operational duties pertaining to student management that are assigned by the School during the period of employment.

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

JOB ID:1631523

Responsibilities

• Support finance operations including Accounts Payable (AP), Accounts Receivable (AR), payment processing, petty cash management, and audit preparation.
• Assist with HR administration, employee onboarding, work pass updates, recruitment coordination, and training arrangements.
• Ensure compliance with company policies, government regulations, and workplace health & safety requirements.
• Coordinate insurance renewals, IT support matters, equipment setup, and system access for new hires.
• Manage office administration, vendor relationships, procurement of office supplies, and company events.
• Handle travel arrangements, trade financing requests, and other ad-hoc administrative duties.

Requirements

• Diploma in Business Administration, Accounting, Human Resources, or a related field.
• Minimum 2 years of experience in Sales Support, Administration, Office Management, or Coordination roles.
• Familiarity with basic finance processes such as AP, AR, invoicing, and payment administration.
• Proficient in Microsoft Office applications and Windows operating systems.
• Strong organizational, communication, and multitasking skills.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities. Your application will be processed in line with our company’s Privacy Policy.
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Job Requirement

Min 2.5 years of experience in administration and support of Desktop support.

Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Roles and Responsibilities

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

d) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

Responsibilities:

• Conduct preliminary investigations and fact-findingfor student-related incidents.
• Gather statements, compile evidence, and prepareincident reports.
• Communicate investigation updates and outcomes toparents.
• Supervise Behavioural Detention Classes (BDC) andCorrective Work Orders (CWO).
• Monitor student attendance at detention and followup on absentees.
• Support management of students on in-housesuspension or removed from class.
• Coordinate with teachers to ensure learningcontinuity for suspended students.
• Maintain discipline records, data entry, andstudent intervention documentation.
• Prepare discipline statistics and monitor studentreporting channels.
• Review and improve student management processesduring school holidays.
• Maintain strict confidentiality of studentinformation.
• Perform other student management, administrative,and operational duties as assigned

Requirements:

• Minimum 3 years of experience in a uniformedservice (e.g., Police, Prison Service, or equivalent) with exposure toyouth-related case investigations.
• Experience in restorative practices and behaviouralintervention.
• Calm and professional approach when handlingchallenging student situations.
• Strong communication and interpersonal skills.
• Ability to work independently, manage multipletasks, and collaborate effectively in a team environment.
• Proficient in Microsoft Office and GoogleWorkspace/Google collaborative tools.
• Experience in student management, youth engagement,or case management is an advantage.

About Company:

Our client is a global provider of mechanical seals, sealing systems, and industrial components. Their core product lines include mechanical seals, bellows, cartridge seals, pump parts, industrial lubricants, and seismic isolation devices. They serve a wide range of industries.

Job Description:

- Data entry and database updates

- Document filing and record management

- General administrative support

- Logistics support

- Simple packing and preparation of products and materials

- Other ad-hoc administrative duties as assigned

Job Requirements:

- Basic computer literacy

- Proficiency in Microsoft Word and Excel

- Ability to perform accurate data entry

- Ability to follow instructions and work independently

- Previous administrative / data entry experience is a plus

- Detail-oriented and organized

- Team player with a positive attitude

- Able to commit to a short-term contract assignment

Compensation:

- Work Location: Pandan Loop

- Working Hours: 8:30 AM - 5:00 PM (Monday to Friday)

- Potential contract extension

- Actual transportation expenses will be reimbursed

Employer: Grace Orchard School
Grace Orchard School caters to students who have been diagnosed with MildIntellectual Disability (MID) and those with Mild Autism Spectrum Disorders(ASD). The school is specifically for students ranging from 7-18 years old whohave Intellectual Quotient (IQ) which falls within the range of 50-70. Theschool is a non profit organisation under the Presbyterian Community Services.We are looking for a resilient and motivated person who can be part of ourcorporate team to make a difference in the special education landscape.

Job Description
The Corporate Support Officer will report to the Manager (Admin and Finance) toprovide clerical and administrative support for the smooth and effectiveday-to-day operations of the school. You will be involved in various aspects ofthe school administration and operations such as frontline service,procurement, student affairs, as well as personnel matters.

Roles and Responsibilities:

• Assist with administrative and clerical duties including the management of the reception counter of the general office.
• Handle calls and enquiries, answer and/or transfer of phone calls and take down messages as required.
• Oversee and manage the key retrieval system.
• Attend to student’s needs at sick bay such as injuries and other safety/health-related matters.
• Facilitate & seek management’s approval for student’s early dismissal, update in Dismissal App.
• Update students’ class attendance for teachers who are not in school.
• Process students’ activity information and consent forms.
• Print circulars, letters, assessment papers and office memoranda.
• Prepare and verify correspondence and documents.
• Maintain and update a systematic filing system.
• Requisite, replenish and distribute stationery, first-aid and other supplies as required.
• Facilitate students’ annual dental & health check up with Health Promotion Board.
• Facilitate students’ photo taking for school smart cards, NRIC registration with ICA, National Service registration.
• Filing of students’ P-file.
• Process students’ School Smart Cards (SSC) and Developing Disability Register (DDR) card applications.
• Coordinate students’ booklists and uniforms.
• Schedule, prepare and set-up meetings, including buying refreshments for meetings.
• Perform other duties as assigned by the Administrative Manager or School Management.

Requirements:

• Minimum GCE 'O' levels or equivalent with competence in English and a second language.
• Good communication skills and the ability to work in a team, as well as independently.
• Relevant work experience in general administration, personnel, procurement, and training administration. Work experience in school administration will be favourable.
• Familiar with Microsoft Office applications and comfortable in using IT systems.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications