Total 5,264 Full-time support analyst job vacancies in The Philippines

• IT Service Delivery 

• Project Management 

• Vendor Management 

• Stakeholder Management 

• SLA 

Job Scope:

• Manage daily IT shared services operations to ensure service delivery targets, SLAs, and customer satisfaction KPIs are achieved.

• Oversee service desk activities including incident management, service requests, system changes, and enhancements.

• Coordinate with internal stakeholders and external vendors for IT operations, maintenance activities, and issue resolution.

• Monitor system performance, service availability, and operational risks to ensure infrastructure stability.

• Support hardware and software asset lifecycle management, including maintenance planning and upgrades.

• Assist in managing IT operational expenses, resource utilization, and service-related cost.

• Identify and implement process improvements to enhance operational efficiency and service quality.

• Ensure compliance with IT policies, certifications, audits, and governance requirements.

• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) activities.

• Participate in IT projects and ensure project timelines and deliverables are achieved.

• Coordinate with vendors and stakeholders on all IT-related matters to ensure smooth service operations.

• Provide timely reporting, issue escalation, and updates on service performance and operational matters.

• Able to provide after-hours and weekend support when required for incident management and critical operational matters.

• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Diploma in IT or equivalent

• Possess ITIL / PMP certification is advantageous

• Minimum 3 years’ experience in IT Service Delivery / IT Service Desk / IT Operations / Infrastructure Support

• Possess Stakeholder Management & Vendor Management experience

• Possess Project Management & SLA experience

• Knowledge of IT service management practices and operational standards

• Experience with ITSM tools such as ServiceNow is advantageous

• Strong analytical, troubleshooting, and problem-solving abilities

• Good communication, interpersonal and presentation skills

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Overview

We are seeking an experienced Business Analyst to support digital and system initiatives within a structured and compliance-driven environment. This role involves managing projects from requirements gathering through to implementation, ensuring solutions meet business objectives, operational needs, and regulatory standards.

This is a hands-on role suited for candidates who are comfortable working across the full project lifecycle and engaging stakeholders across business, IT, and vendor teams.

Key Responsibilities

End-to-End Delivery

• Manage assigned initiatives across the full project lifecycle, from requirements analysis to implementation and post-go-live validation
• Ensure requirements are clearly defined, documented, and delivered as expected
• Act as the key point of contact for business stakeholders throughout the project

Business Analysis & Requirements

• Gather and analyze business needs, operational workflows, and system requirements
• Translate requirements into clear functional and non-functional specifications
• Facilitate workshops and discussions to align stakeholders on scope and solution approach
• Maintain structured documentation suitable for audit and governance requirements

Compliance & Governance

• Ensure solutions align with data protection, security, and regulatory requirements
• Support projects in environments with strong governance and audit expectations
• Work with stakeholders to incorporate compliance considerations into system design

Vendor & Solution Engagement

• Support evaluation and selection of system solutions, including fit-gap analysis
• Participate in RFP and vendor evaluation processes where required
• Work closely with vendors to ensure solutions meet business and technical expectations

Testing & Implementation

• Define test scenarios, acceptance criteria, and validation approach
• Support testing phases such as SIT and UAT
• Assist in issue tracking, resolution, and deployment readiness
• Support post-implementation validation and transition to operations

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system implementation projects
• Experience working in structured or compliance-driven environments such as financial services, government, healthcare, or similar
• Proven involvement across the full project lifecycle, including testing and implementation

Skills

• Strong requirements gathering and documentation skills
• Familiarity with SDLC methodologies (Agile, Waterfall, or hybrid)
• Ability to engage stakeholders across business, IT, and vendors
• Good analytical and problem-solving skills
• Able to work independently and manage priorities effectively

Good to Have

• Experience with enterprise systems or vendor solutions (e.g. ERP, CRM, POS, or similar platforms)
• Exposure to vendor selection, RFP processes, or system implementation projects
• Certifications such as CBAP, CCBA, or Agile-related certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Title: IT Business Analyst
Contract Duration: 6 months
Salary: $3800-$6000
Location: Enabling Village, 20 Lengkok Bahru
Eligibility: Only Singaporeans

Responsibilities

• Engaging internal stakeholders/business units to gather, collect and document their business needs, processes, and pain points.
• Prepare clear workflows, use cases, user stories, user guides / manuals and functional specifications.
• Run Proof of Concept (POC) for business processes using products from GovTech
• Facilitate discussions between technical teams and business units and support in change management

Specific Requirements

1. Minimally an IT or Business IT Diploma / Degree holder
2. 1 to 3 years of relevant experience
3. Fresh graduates are welcome to apply

Apply Now via MyCareersFuture
Only Qualified Candidates are Contacted

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In Ref: SS – JO – 28741
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Summary
1.1 Business Partner for Business unit and Value stream responsible for analyzing and monitoring
current, future, and strategic cost initiatives.
1.2 Specific activities may include: cost initiatives, forecasting, internal reporting, variance analysis,
modeling and other discretionary projects as directed by management.
1.3 Working as a member of the controlling team, this position primarily performs day-to-day finance
related activities designed to analyze and monitor the company’s cost initiatives and drive for results.

Job Scope
2.1 KPI tracking and analysis for plant by value stream and highlight opportunities and risks for
management attention.
2.2 On-time monthly reporting of plant KPI by value stream to manufacturing Department Heads and
quarterly to the Board.
2.3 Monitoring plant overheads by value stream and highlight significant deviation, ensure corrective
measures are specified and track that the measures are implemented.
2.4 Develop financial analysis tools to assist in management decision.
2.5 Costing of new products and guiding project managers on cost decisions
2.6 Checking inputs for new product calculations for reasonableness and collecting evidence for
documentation.
2.7 Tracking of new and transferred products‘ details and cost performance.
2.8 Maintenance of Costing/Accounting Data in SAP system.
2.9 Costing of new products in SAP system.
2.10 Transfer Price calculation, maintenance and communication.
2.11 Cost tracking and analysis of key products in the plant against provided target.
2.12 Ensure improvement activities on key products have been specified by respective departments and
track their implementation.
2.13 On-time monthly reporting of key products cost performance to manufacturing Department Heads
and quarterly to the Board.
2.14 Responsible for the forecast and product costing of new products during annual Business Plan.
2.15 Become a key user in SAP knowing necessary functionalities and advise/guide fellow associates.
2.16 Documentation of Working Instructions for existing and new tasks.
2.17 Undertake improvement activities/projects in the department.
2.18 Ad-hoc support related to finance and controlling topics.

Responsibilities:

• Perform the business support analyst role for a strategic project of medium complexity and scale.
• Work closely with IT project team and internal stakeholders to ensure timely & successful system delivery.
• Document business direction, structure, business processes and requirements.
• Interact internally to determine involvement, requirements, analysis and interfaces with the users.
• Assist in the collection and consolidation and analyze required information and data.
• Participate in the definition, testing, training, implementation, and support of processes and systems.
• Identify areas of potential business risk and communicate these to the business.
• Validate and report production errors to IT for resolution. Work with IT to ensure timely and successful resolution of production errors.
• Writing, modifying and implementing efficient codes.
• Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Singaporean only

Role Overview

We are looking for a Business Analyst with Scrum Master responsibilities to support large, complex, and high-pressure government IT systems.

This role is primarily responsible for business analysis, requirements governance, stakeholder management, and end-to-end solution alignment (80%), while also performing Scrum Master duties (20%) to ensure structured Agile execution and delivery discipline.

The successful candidate must be able to operate effectively within strict governance, audit, and compliance environments while driving clarity across business, technical, and vendor teams. This is not a passive documentation role, the candidate must be decisive, structured, and delivery-focused.

Key Responsibilities

1. Business Analysis & Requirements Leadership (Primary – 80%)

Requirements Elicitation & Management

Lead requirement gathering sessions with business users, government officers, and vendors.

Translate business needs into clear functional and non-functional requirements.

Produce high-quality artifacts (BRD, FRD, user stories, process flows, data mappings, interface specs).

Ensure requirements traceability from business needs to implementation and testing.

Manage requirement changes within governance and change control processes.

Stakeholder Management

Engage senior and demanding stakeholders confidently and professionally.

Facilitate requirement workshops and resolve conflicting priorities.

Act as the bridge between business users, technical teams, system integrators, and project management.

Ensure business alignment before development starts to reduce rework and ambiguity.

Solution & Delivery Alignment

Work closely with architects, developers, and integration teams to validate feasibility.

Review design proposals to ensure alignment with approved requirements.

Support SIT/UAT planning, test case validation, and defect triaging.

Ensure operational readiness and cutover documentation are aligned with business expectations.

Governance & Documentation

Ensure compliance with Singapore Government SDLC, audit, and reporting standards.

Maintain structured documentation repository and requirement baselines.

Support audit queries, project reporting, and governance checkpoints.

2. Scrum Master & Agile Facilitation (Secondary – 20%)

Agile Execution

Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).

Ensure backlog readiness and clarity before sprint commitment.

Promote estimation discipline and sprint predictability.

Impediment & Delivery Support

Identify delivery blockers and work with stakeholders to resolve them.

Monitor sprint progress and highlight risks early.

Support integration milestones, SIT/UAT readiness, and release planning.

Continuous Improvement

Identify inefficiencies in delivery and recommend practical improvements.

Promote accountability and structured Agile practices aligned with governance requirements.

Mandatory Experience & Skills

Core Requirements (Strict)

Minimum 5–8 years of overall IT delivery experience

Minimum 3+ years of Business Analyst experience in large-scale IT systems

Minimum 2 years exposure to Agile / Scrum environments

Strong understanding of both Agile and traditional SDLC (Waterfall / Hybrid)

Proven experience handling complex system integrations and multi-vendor environments

Demonstrated ability to operate under tight timelines and delivery pressure

Strong analytical, documentation, and stakeholder engagement skills

Must-Have Experience

Experience in Singapore Government / Public Sector IT projects

Experience in mission-critical or 24/7 systems

Experience working with system integrators and multiple vendors

Hands-on experience with Agile tools (Jira, Confluence, Azure DevOps, or equivalent)

Experience supporting SIT/UAT and production rollout activities

Work Environment & Expectations

Able to manage demanding stakeholders and strong personalities professionally

Comfortable operating within structured governance and audit-heavy environments

Willing to work overtime (including after-hours or weekends) when project demands require

Able to adapt quickly to scope changes and shifting priorities

Resilient, structured, and delivery-focused mindset

Certifications (Strong Advantage)

CBAP, CCBA, or equivalent Business Analysis certifications

Certified ScrumMaster (CSM) or PSM

SAFe or Agile-related certifications are advantageous

Employment Type: Contract (6 Months)
Industry: Financial Services
Location: Singapore
Function: Operations / Documentation / Markets Operations

About the Opportunity

Our client is a leading global financial institution seeking an Analyst to join its Markets Operations team. This role offers the opportunity to work closely with multiple stakeholders across Sales, Trading, Legal, Compliance, Technology and Operations functions, supporting documentation processes for Foreign Exchange (FX) and Interest Rate Derivatives transactions.

The successful candidate will gain exposure to global financial markets, contribute to strategic initiatives, and help drive operational excellence within a fast-paced environment.

Key Responsibilities

• Draft and manage legal confirmations for Foreign Exchange and Interest Rate Derivatives transactions.
• Partner with internal stakeholders across Sales, Trading, Legal, Compliance, Technology and Operations to support issue resolution and ensure timely completion of documentation.
• Support regional and global initiatives relating to documentation, process optimisation and operational excellence.
• Develop subject matter expertise in documentation processes to mitigate operational risk and improve efficiency.
• Build an understanding of front-to-back operational workflows across financial markets products.
• Identify, recommend and implement process improvements through automation, reporting and business intelligence tools.
• Collaborate with global teams to promote consistency, best practices and knowledge sharing.
• Ensure processes, controls and risk management standards are maintained and continuously enhanced.
• Deliver work accurately and within agreed service levels and timelines.

Requirements

Mandatory Requirements

• Bachelor's degree in any discipline.
• Prior experience in operations, documentation, settlements, middle office, or a related financial services environment.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to prioritise tasks and manage multiple deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Effective analytical, problem-solving and critical-thinking abilities.
• Ability to work collaboratively within a team environment while managing responsibilities independently when required.
• Proficiency in Microsoft Office applications, particularly Microsoft Excel.

Preferred Qualifications

Understanding of Foreign Exchange (FX), Interest Rate products and derivatives markets.

Familiarity with regulatory requirements affecting derivatives documentation.

Experience with ISDA documentation and related legal confirmation processes.

Demonstrated interest in financial markets and operations.

Ability to learn new systems and applications quickly.

Ability to remain calm and effective when working under pressure.By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://rmabpo.com/policy

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

If you are keen to know more about this role, please email Syasya at nurilyana.syasya@rmagroup.com.sg and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

Nurilyana Syasya (EA Regn No: R25157984)

RMA Consultants Pte Ltd (EA Licence No: 93C4403)

Verian is looking for an Analyst to join our Operations division.

The successful candidate will need to be excited about working on high-profile and complex projects, and be able to handle multiple tasks and work to tight deadlines.

Responsibilities:

• Support the team in managing projects and fieldwork for qualitative and quantitative studies, such as questionnaire review, recruitment screener, calling of respondents etc; ensuring timeliness and consistency in project deliverables.
• Tracking of project/fieldwork progress and cost management with vendors and clients.
• Ensure compliance of project management and fieldwork practice to Verian’s standard.
• Attend fieldwork observations, and interviewers and recruitment briefings.
• Actively involve in Project Review Meetings and document project learnings.
• Timely escalation of any risks/challenges relating to fieldwork and projects.
• Support in administrative duties relating to projects such as creating purchase order, invoicing etc.
• Support in other ad-hoc operational needs as required.

Key Requirements:

• Degree qualification preferred. Diploma holders with strong aptitude and keen interest in project execution management may also be considered.
• Good time management, organisational skills and attention to detail.
• Strong interpersonal, analytical thinking and problem-solving skills.
• Organised, meticulous, deadline driven and able to multi-task.
• Works well under pressure, with the patience and perseverance to see through projects with long timelines.
• Proficient in Excel.
• Strong verbal, written and presentation skills.
• Bilingual – English and mother tongue(Chinese/Malay/Tamil).

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Enterprise and Data Technology
Enterprise & Data Technology builds and advances the technology that underpins our enterprise and data capabilities. It brings together our core technology and data experts to design and deliver platforms for integration, analytics, and innovation. By combining these strengths into one coordinated group, we create seamless solutions that connect systems, improve data accessibility, and leverage AI at the platform level to enable smarter decision-making. Through modern, scalable, and secure technology, the team empowers the organisation with tools that drive insight, collaboration, and operational excellence.

What impact can you make in this role?
You will strive to build a high-performance enterprise data infrastructure, and create a results-driven approach with data products.

What will you do as a Data Business Analyst?

• Conduct requirement sessions with business users, analyze and design solutions holistically across the DSG’s offerings
• Work closely with various stakeholders such as business end-users, data vendors and data engineers to implement and support data solutions using best-of-breed technology and methodology while adhering to our data governance standards and data architecture principles
• Design testing strategies and execute end-to-end user acceptance testing of system and data changes in data solutions
• Manage end to end data management operational activities of data products, including monitoring data delivery, resolving operational incidents and providing advisory to users
• Establish a robust and scalable data operation process that encapsulate the entire data lifecycle from data registration to decommission
• Design and implement quality metrics and monitor quality of market data to ensure integrity and quality of data meets user expectations
• Set up, improve, and streamline data operations processes through analysing systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) and incorporating best practices for continuous improvements and operational excellence
• Manage and maintain strong relationship with data providers (internal and external) and vendor to ensure continuous support and knowledge for existing and future data needs
• Coach and guide junior team members

What qualifications or skills should you possess in this role?  

• Possess a degree from recognized tertiary institution with at least 5 years of relevant experience in data management, finance or asset management industry, where at least 3 years are with hands-on experience in data management or data analytics or business analysis
• Experienced with the Systems Development Life Cycle implementation methodology (SDLC) and/or agile methodologies like Scrum and Kanban
• Competent in managing data warehouse, designing data models, and use of data management tools such as Oracle, Snowflake, Informatica, Denodo and data visualisation tools such as Tableau
• Knowledge of using formulas/macros in Excel or coding in Python is advantageous
• Good understanding of the principles, key controls and processes relating to data management
• Detail oriented, with strong analytical skills and enjoy complex problem solving
• Strong interpersonal and communication skills to interact with diverse stakeholders to design and develop solutions
• Self-driven, pro-active and great sense of purpose to review existing data usage with a keen eye and implement innovative solutions for greater efficiency and quality of data processing

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.     

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer 
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at: https://careers.gic.com.sg/job-invite/16162/

QC Analyst (Chemist/ Lab/ 1 Yr Contract)

More information:

• Salary Up to $4,800 depending on experience
• Location : Gul Circle
• Shift Work with shift and transprot allowance
• Immediate Vacancy

Our client, a well known MNC company in BioPharmaceutical Industry, located in the West is looking for QC Analyst.

Job Purpose

• Reporting to QC Chemist, the incumbent will carry out QC analyses in compliance with Laboratory and Analytical Methods ensuring quality, cGMP, heath, safety and environmental standard are met. Assist in other functions such as documentation and preparation of standard operating procedures.

Responsibilities

• Assist in carrying out on the job training of other QC Analysts, incorporating cGMP and safety procedures.
• Perform and carry out analytical testing in compliance with specifications, Analytical Methods, Laboratory Methods and pharmacopoeia requirements.
• Assist in monitor the calibration and maintenance program for laboratory instruments / equipment and ensure compliance with established schedules.
• Assist in qualification of laboratory equipment and validation of analytical methods.
• Ensure that analyses are carried out and reported in accordance with GLP (Good Laboratory Practices). Ensure that analyses are completed on time and are consistent with business requirements.
• Assist in conducting OOS and atypical results investigation.
• To ensure that qualification, preventive maintenance and calibration of laboratory equipment are carried out.
• Report and trend test results.
• Planning and assurance of cGMP compliant quality testing and documentation according to schedule.
• Prepare laboratory reagents in compliance with GLP and laboratory SOP requirements. Source reagents / laboratory consumables keeping in view department budget targets.
• Assist in other functions such as preparation of standard operating procedures and Assist documentation etc and participate in departmental activities as and when required. Maintenance and development of all required laboratory documents (i.e. raw data sheets, log books).
• Responsible for electronic raw data handling in compliance with regulations and guidelines.
• Responsible for inspection and audit preparedness with respect to cGMP and EHS issues.
• Ensure safe working in the laboratory by practicing and communicating safety.
• Other responsibilities that are not included in the above but are related to quality control and in accordance to internal guidelines and SOP

Requirements:

• Preferably possess a years’ hands-on anlaytical testing experience in a lab environment, from the pharmaceutical industry.
• Familiar with analytical equipments (eg. HPLC, GC etc)
• Must be analytical, methodical and quality conscious.
• Good knowledge of FDA regulations and cGMP.
• Preferably possess a Diploma in chemistry/ chemical process technology / bio-process technology; or a ITE graduate.

Lim Pey Chyi - Apple.lim@manpower.com.sg.

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd
EA Licence: 02C3423

Contract Period: 18 Months

Working Location: Central / 2 days WFH 

Role Overview 

We are seeking a Service Designer to support the discovery, service blueprinting, and operational workflow design for an automatic station ingestion platform. The role will focus on understanding how people, field operations, edge infrastructure, and cloud systems interact, and translating those insights into clear service blueprints, process maps, and system-to-human handoff documentation. 

The ideal candidate is comfortable working in complex technical environments and can facilitate conversations across field technicians, engineers, project managers, and end users. 

Key Responsibilities 

• Conduct discovery and research sessions with cross-functional stakeholders, including field technicians, engineers, project managers, operations teams, and end users. 

• Map current and future-state workflows for automatic weather station operations, sensor inventory, calibration, maintenance, data ingestion, and issue handling. 

• Produce service blueprints that clearly show system interactions, human workflows, operational handoffs, and pain points. 

• Document dependencies across physical fieldwork, edge infrastructure, backend systems, APIs, and data consumers. 

• Create clear system architecture, workflow, and data flow schematics using Figma or equivalent tools. 

• Translate research findings into actionable recommendations for platform design, operational readiness, and implementation planning. 

• Work closely with technical teams to ensure service blueprints reflect realistic system behaviour and operational constraints. 

• Support workshops, stakeholder alignment sessions, and handover of service design outputs to delivery teams. 

Required Skills and Experience 

• Experience in service design, operational workflow mapping, technical business analysis, or product/service discovery. 

• Strong ability to facilitate research and working sessions with both technical and non-technical stakeholders. 

• Experience producing service blueprints, process maps, journey maps, system diagrams, or operational workflow documentation. 

• Proficiency with Figma or equivalent design and diagramming tools. 

• Ability to simplify complex technical workflows into clear, structured artefacts. 

• Strong written and verbal communication skills. 

Good to Have 

• Experience working on data platforms, IoT systems, infrastructure projects, operational technology, or complex digital services. 

• Familiarity with field operations, maintenance workflows, calibration processes, or asset management systems. 

• Experience supporting early-stage discovery and delivery phases for complex technology platforms

Job Duties:

• Manage the reviews/validation of various distribution report eg production tracking reports etc.
• Manage end to end activities to ensure validations are according to business rule, timely and accurately.
• Drive to understand the business requirements from business case/request and visualizations of business data. Analyse data to identify patterns and draw insights to support business decisions
• Contribute on analytical insight into the business process by coordinating different functions and/or stakeholders
• Propose solution and support the development of processing models and present the explainable outcomes to support the organisation’s operations and execution of key distribution compensation strategies.
• Trouble shooting and provide interim solutions for business continuity
• Other ad hoc duties as assigned

Job Requirements:

• Degree in Finance/Statistics/Mathematics/Economic
• 2-3 years in data analytics, business Analysis and finance operations preferably in financial/Insurance industry in Singapore
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc
  

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Energy Solutions businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

Performance and Delivery

Drive efficient and effective Financial Reporting

·       The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasksand reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

·       The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

·       Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

·       Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

·       Workswith the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

·       Working closely with IM, the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

·       As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

·       Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

·       Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

·       Design and improve processes around the systems to streamline efforts required to input and extract data.

·       Drive standardisation and automation of processes via continual improvements.

Learning & development

·       Proactively engage on learning and process improvement initiatives.

What we’re looking for

Qualifications:

·        Undergraduate degree in Accountancy or business-related subject.

Specific Knowledge requirements:

·        Familiar with using trading systems (Aspect, Veslink) will be highly regarded

·        Excellent Microsoft Word, Excel, and PowerPoint skills

·        Well versed in financial accounting systems such as SAP/Blackline/Hyperion

·        Prior experience in managing shared service center is preferred

·        Familiar with overheads management and intercompany recoveries processes will be preferred

·        Prior knowledge of working in commodity trading and shipping companies will be a plus

Additional information

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

As a responsible miner – of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel – we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

What we offer

• Competitive salary and benefits package
• Amazing opportunities for learning and growth - from technical training to leadership programs, we bring out the best in our people
• We’re a large, successful multinational company and there are plenty of opportunities internally to move onwards and upwards too

about the company
Our client is a global Private Bank, with a strong presence across APAC, Europe and America.

about the job

• Assess and process name screening alerts
• Assist in KYC checks and reporting
• Liaise with internal stakeholders to resolve KYC issues
• Promptly escalate potential or confirmed hits according to required timelines
• Undertake additional tasks and responsibilities

skills and experience required

• Diploma/Degree holder
• >1 year of banking experience
• Experienced in KYC screenings
• Meticulous & good interpersonal skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Partner with business stakeholders and technology teams to gather data requirements specific to banking products, transactions, customers, reporting and analytics.
• Design and maintain logical and physical data models that reflect core banking operations, risk management, compliance, financial reporting or analytics needs.
• Translate complex business use cases into normalized and de-normalized data structures optimized for both operational and analytical workloads.
• Implementation and evolution of data marts, data warehouses, and integration layers aligned with banking architecture.
• Collaborate with development teams on physical data model deployment and performance optimization for large financial datasets.
• Ensure data models adhere to data governance, data quality, and metadata management standards across banking domains.
• Provide data architecture documentation, data dictionaries, and lineage diagrams for regulatory, audit, and business usage.
• Support data lineage, metadata management, and data quality initiatives to enhance trust and transparency in data usage.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.
• Minimum 7 years of experience in data architecture, data modelling, or data management, banking or financial services industry.
• Basic knowledge of data governance (i.e. DAMA-DMBOK).
• Deep expertise in logical and physical data modelling for core banking, risk, compliance, and financial reporting domains and various analytics use cases.
• Proficient in data modelling tools (e.g., Erwin, PowerDesigner, or similar).
• Advanced SQL skills and strong ability to work with large, complex financial datasets.
• Solid understanding of relational and dimensional modelling, data warehousing, and data integration techniques.
• Intermediate understanding of regulatory compliance in the APAC region.
• Strong collaboration, communication, and documentation skills to engage with both business and technical stakeholders.
• Experience with the American data management system “Collibra” is a plus.
• Experience in Alteryx System is highly preferred.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.