Total 161 Manager support analyst job vacancies in The Philippines

Job Description

1. Vendor contract management of various suppliers of Base and Line maintenance to ensure it is aligned with existing business model
2. Management of back to back manpower and service contract(s) to ensure tighter KPI, LD adherence and alignment with coverage to customer
3. Perform margins tracking, vendor cost control and analyse P&L across various BUs to prevent revenue leakage and improve costing accuracy
4. Set up better reporting workflow of financial impact from exposure to KPI and LD penalties
5. Oversight of purchasing process to improve sourcing and cost-effectiveness across BUs

Requirements

• Degree / Diploma in Business, Finance, Supply Chain, Aviation Management or related field
• 1–3 years of experience in procurement, vendor management, finance, or contract administration
• Basic understanding of contracts, KPIs, and service level agreements
• Exposure to data analysis, cost tracking, or financial reporting is an advantage
• Strong attention to detail with good organisational skills
• Proficient in Microsoft Excel and PowerPoint
• Good communication skills and ability to work with multiple stakeholders

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore Plc. and engages in commodity trading, the Singapore office employs approximately 220 staff working from a single site.

We are seeking a self-motivated, commercially oriented and driven individual who can demonstrate a sound understanding of fundamental analysis, commercial acumen, risk assessment and management in the context of a commodities trading environment. Strong written and verbal communication skills are a must. Candidates should also be data oriented and have an aptitude for numbers.

This role would suit a well-rounded analytics professional with strong quantitative and statistical skills together with previous industry experience. This demanding role is deeply involved in the day-to-day trading activities of the oil desk. As the Trading Analytics and Risk Management departments work closely together, applicants will be assessed for their suitability for either the Trading Analyst or Risk Manager position.

Position: Trading Analyst / Risk Manager

Dept: Trading Analytics / Risk Management

Location: Singapore

KEY RESPONSIBILITIES [Trading Analyst]

• Contribute and take responsibility for internal analysis reports, covering oil products markets, prices, spreads, cracks and cross asset correlations analysis, and build tools that can support this analysis going forward and/or for the traders to use;
• Continually solicit requests for ad hoc analysis relevant to the business;
• Work closely with the trading desks to tailor the research and analysis in accordance with business requirements;
• Identifying market relationships & pricing anomalies to provide insights and competitive advantage for the traders;
• Analyse ideas with traders, produce research supporting them & foster discussion across trading books, working closely with analysts from other books;

KEY RESPONSIBILITIES [Risk Manager]

• Trade capture & reconciliation of physical oil and paper trades (Futures, Swaps, Options).
• Daily position exposure monitoring and reporting to traders, highlighting exposure concentration and hedging requirements.
• Execute and manage hedging programs for traders with brokers (internal / external).
• Daily Profit & Loss computation & validating this against market movements or other costs / revenues.
• Daily & Monthly Profit & Loss and working capital movement analysis and explanatory commentary.
• Daily capture and accrual of secondary costs/revenues and periodic reviews of book accrual status.
• Daily interaction with Operations staff on various aspects of physical oil logistics, quality and costs.
• Liaising with Financial Control team on accounting matters or trade / cost capture in accordance with company guidelines and generally accepted accounting principles.
• Tracking of physical trade movements and notifications and update the relevant trades in the system.
• Ad-hoc trader support and analysis – research and analysis on market structure, spreads, price movements, cargo movements, P&L investigations and explanations, etc.
• Review global position & VAR reports to ensure the desk exposure is reflected correctly in the desk and division VAR reporting.

KEY COMPETENCIES / SKILL SETS

• Highly numerate, with good problem-solving and analytical skills
• Highly motivated, analytical, control-focused, diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree/Masters with strong mathematical inclination
• Strong coding skills (VBA, SQL,Python, Database, C#, AngularJS etc)

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring timely delivery of project deliverables.
• Develop a detailed project plan to track progress
• Formulates, develops, and implements structured cabling and network architectures for medium-to-large computer system
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Create and maintain comprehensive project’s handover documentation
• Ensure timely handover of the completed project to Operations team.
• Coordination and Facilitate Meeting
• Technical Performance monitoring skills
• Analytical and problem-solving skills
• Time management and organizational skills
• Risk and cost management skills
• Attention to details even under pressure
• Preparing necessary presentation materials for Project and Customer’s meeting.
• Ensuring stakeholder views are managed towards the best solution.
• Collaborate with partners, vendors, and internal stakeholders to execute cabling infrastructure delivery.
• Proven track record in managing large-scale Infrastructure projects from concept to deployment.
• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.
• Certifications such as PMP, ITIL, or relevant infrastructure certifications (e.g., Cisco CCNP, ITIL) are highly preferred.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

JOB DESCRIPTION

• Manage complex executive calendars, prioritising meetings, appointments and strategic engagements to optimise leadership productivity
• Coordinate business travel arrangements including flights, accommodation, itineraries and related logistics
• Serve as a key liaison between the executive office and internal or external stakeholders, managing communications and correspondence professionally
• Prepare and review executive documents, presentations and reports with strong attention to accuracy and professionalism
• Coordinate executive meetings and events, including agenda preparation, meeting documentation and follow-up on action items
• Handle confidential information with the highest level of discretion and professionalism
• Lead and support administrative or executive support teams to maintain high operational standards
• Support strategic initiatives and operational improvements by managing special projects and streamlining office processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Exceptional organizational and time management skills
• Proficiency in Microsoft Office tools and calendar management software
• Discretion and professionalism in handling confidential information

EA License Number: 25C2980

Disclaimer:

By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore’s PDPA. Your application may be considered for this and other suitable roles.

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Wholesales and Retail Clothing Industry
• Position Title: Sales & Retail Support Manager
• Working Location: Central – Bugis (Walking distance from the company to MRT)
• Working Hours: 5 days / Mon-Fri: 8.45am-5.30pm
• Salary Package: Up to SGD 5000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Identify and curate attractive product assortments to propose to external stakeholders in support of in-store events.
• Conduct market research and recommend new business opportunities and ideas for service improvements to drive profitability.
• Ensure service and operational excellence by establishing and enforcing organizational standards across the sales team.
• Deliver product training to Retail Promoters and ensure they are equipped with the necessary product knowledge.
• Ensure the sales team adheres to the company's SOPs and policies.
• Oversee product displays and POP (Point of Purchase) materials, including price and product tags, ensuring compliance with company and departmental store guidelines.
• Maintain strong relationships with internal and external stakeholders by providing timely support, guidance, and communication.
• Prepare and present weekly, monthly, and ad-hoc reports by collecting, analyzing, and summarizing relevant data.
• Monitor and manage healthy inventory levels across retail stores.
• Assist with stock movements and event setups (e.g., setting up wagons), including the flexibility to travel between stores as needed.
• Mentor and support the sales team by providing solutions, answering procedural and technical queries, and promoting skills development.
• Oversee daily retail operations including inventory processing, logistics coordination, and team support including weekends when necessary.
• Develop and implement sales strategies, collaborate closely with the sales team to meet targets, and lead monthly sales meetings.
• Support the Merchandising Team with stock-taking activities and ensure compliance with company SOPs related to stock movement.
• Carry out any other ad-hoc duties as assigned.

APPLY NOW!!!

• Min.3 years of working experience as a Sales manager in the retail industry
• Proven background in retail sales, preferably with experience managing retail outlets or department store counters
• Candidates with prior experience overseeing departmental counters in major retail establishments such as Takashimaya, CK Tangs, or Isetan will be highly preferred
• Proficient in Microsoft Office (Especially Excel and PowerPoint), PS (Photoshop) or Al (Adobe Illustrator) will be added advantage
• Must be willing to work late hours when required, especially during event setups and teardowns.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79648 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together.

We’re all in, are you?

Join EY and shape your future with confidence.

About the opportunity

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real-life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region. We are looking for a Data Analyst within the AI & Data team in our Singapore office. This role is offered on a flexible full-time basis.

Your key responsibilities:

• Collaborate with cross-functional teams to gather requirements, define data-related technical issues, and provide solutions.
• Create informative and interactive dashboards and reports in Power BI, Qlik or similar tools to meet the needs of the business.
• Write advanced SQL queries for data manipulation and retrieval from relational databases.
• Develop and optimize data models within the dashboarding tool for reporting and analytics.
• Perform data extraction, transformation, and loading of large and complex data sets from various source systems.
• Ensure data quality and integrity by implementing data validation and testing within ETL processes.
• Monitor ETL jobs, troubleshoot any issues, and perform performance tuning to improve data processing.
• Stay current with the latest technologies and best practices in data engineering and business intelligence

Skills & attributes for success:

• Experience of data-driven organizational transformation supported by data insights and good story telling
• Experience in business intelligence, data warehousing/platform, or data strategy projects
• Experience in ETL development and Data Analysis
• Knowledge and experience in data governance, data security, and privacy practices
• Exceptional communication, documentation and presentation skills and stakeholder management experiences

To qualify for the role, you must have

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 year of experience as a Data Analyst with experience in ETL development and data warehousing.
• Prior experience with Azure Data Factory, including building and optimizing data pipelines, is preferred.
• Strong proficiency in writing and optimizing SQL queries.
• Expertise in popular commercial BI tools, such as Power BI, Qlik.
• Familiarity with data governance, data security, and privacy practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with both technical and non-technical team members.

Ideally, you’ll also have

• Dashboarding experience with Power BI, Qlik or equivalent tools
• Experience in engaging with both technical and non-technical stakeholders
• Consulting/Professional Services experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

Summary

The Operations Support Team Lead will play a critical role in supporting the startup of a state-of-the-art aseptic manufacturing facility with multiple production lines. Reporting to the Department Lead of Commercial DP, this position will serve as an Operations Support in reparation for aseptic manufacturing operations readiness (e.g., service contract, training program, SOP/MBR/WI and documentation generation, logbook, environmental and utilities sampling, etc.). The Operations Support Team Lead will be responsible for building and leading high-performing team to ensure efficient and compliantexecution of critical process steps. Additional responsibility may be required during the initial site startup, while maintaining strict adherence to regulatory standards. Additionally, the Team Lead will interface with clients and oversee the fast-paced and crucial stage of New Product Introduction (NPI) for multiple new products, ensuring successful technology transfer and process validation, followed by support for the product approval process (e.g., mock-up and prior approval inspections).

Job Responsibilities

• Support the installation and qualification of new manufacturing equipment as required from Operational Support related roles.
• Develop and implement operational procedures, including SOPs, master batch records, and work instructions, as required
• Establish service provider, manage contractors and schedules with contractors (e.g., cleaning/disinfecting, gown laundry, etc.).
• Develop utilities and environmental sampling schedule per procedure and manage the sampling program.
• Hire, train, and manage operational staffs required to support site readiness.
• Develop, manage, and track training and qualification of manufacturing operation staffs.
• Coordinate and train as required before systems go-live.
• Ensure adherence to quality standards and client requirements for aseptic processes as required during the initial site startup.
• Work with Manufacturing Science & Technology (MSAT), Validation, Quality, and QC teams to ensure applicable procedures are developed and personnel are trained for new product introductions.
• Stay informed on global regulatory requirements (FDA, EMA, PIC/S, ICH) for aseptic manufacturing and product introduction, and remain up to date on current Good Manufacturing Practices (cGMP).
• Demonstrate mastery of Quality Management System (QMS) production support systems such as Change Control, Deviation, CAPA, and SAP.
• Interface with clients for technology transfer, new product introduction (NPI) projects, as required.
• Be accountable for the Operational Support responsibilities and ensure adherence to stringent requirements.
• Some travel as necessary and be available for extended periods for overseas training.
• Maintain compliance with training requirements for self and staffs at all times.

Qualification

• Bachelor’s degree in Pharmaceutical Sciences, Chemical Engineering, Biological Sciences or related field.
• Master’s degree or MBA is a plus.
• 8-10 years in drug product manufacturing, with experience in aseptic processing and operational support
• 3-5 years of people management experience
• Direct experience in drug product manufacturing such as part preps, formulation, sterilization, and any drug product manufacturing process.
• Experience in a fast-paced CDMO (Contract Development and Manufacturing Organization) environment is desirable.
• Strong interpersonal skills and ability to interact with clients effectively.

Key Responsibilities:

• Manage all FM procurement categories including catering, cleaning, maintenance, utilities, and waste
• Lead sourcing strategies, negotiations, supplier onboarding, and contract management
• Align procurement goals with operational requirements through cross-functional collaboration
• Oversee daily procurement operations: approvals, reporting, documentation, and compliance
• Resolve supplier performance issues and risks with agility and professionalism
• Provide commercial leadership throughout bids, tenders, and mobilisation phases
• Foster strong relationships with suppliers to ensure performance, quality, and value

Product Support Front Office:

• Manage technical inquiries on DISS Monitor L2, providing high-level technical support to importers within APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved
• Monitor and assess the quality of DISS tickets received using the evaluation tool
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

Technical Problem Investigation:

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• Initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered
• Monitor product quality performance in the region and report deviations to Audi AG

Product Support Back Office & Fault Elimination Process:

• Monitor product quality performance by analysing monthly data from Tableau/AQUA/SQA,FFP & if necessary warranty reports to identify new technical problems in the region and report deviations to Audi AG and the importer
• Initiate affected markets to kick off fault elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

Product Support Coordination & Escalation:

• Arrange meetings/conferences with importers for technical discussions
• Centrally coordinate and manage technical topics by escalating/de-escalating topics within APAC region to PQF/FQK/QuK/BPD committees, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

Competency Identification and Development:

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training
• Provide high-level trainings to enhance competence levels at identified importers

Training/Qualification/Conference:

• Actively organise and prepare technical training/qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

Market Steering and Mentorship:

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor and review the development of importer’s KPI performance (STLI) for mentored markets, coordinate coaching and analyse reports/data as needed
• Support the Process analysis function as required to identify gaps or areas of improvement with importer standards regionally and occasionally globally

Requirements:

• Post-secondary qualification is desirable, with an engineering diploma or degree being advantageous but not mandatory
• At least five to eight years in the car repair industry, holding positions such as Mechanic, Workshop Manager, Foreman or Service Advisor
• Excellent communication and presentation skill with adequate experience in steering and managing multicultural markets
• Fluent in English is required and proficiency in German is highly advantageous
• Experience in moderating workshops and seminars, delivering trainings to importers globally
• Self-motivatedindividual that can work with high independency, able to travel internationallyand sometimes at short notice

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Why Join Us

This role offers a unique opportunity to build and shape a new Developer Platform Support function from the ground up. You’ll have meaningful influence over how Cloudflare supports developers globally, while working closely with world-class engineers and product teams. If you’re excited by technical depth, people leadership, and building something new, this role offers both impact and growth.

Job Summary

You will be responsible for ensuring the smooth execution and governance of the CityNexus programme, with a focus on system reliability, operational controls, and stakeholder support. The role centres on managing day-to-day operations of the platform while supporting related marketing activities where required.

Job Responsibilities

Platform & Product Management

• Support the development and maintenance of the CityNexus app, working closely with internal stakeholders and vendors to ensure stable system performance.
• Support feature enhancements, including requirement coordination, testing, and deployment follow-ups.
• Conduct system testing (UAT) across the app and portals to identify bugs, usability gaps, and performance issues prior to release.
• Support campaign configuration and testing to ensure accurate system setup.

Operations & Governance

• Manage end-to-end operations of CityNexus Rewards, E-Voucher programme, and related digital initiatives.
• Perform end-to-end fraud checks and monitoring based on defined parameters and reporting requirements.
• Oversee voucher sales processes, including tracking, fulfilment, and coordination.
• Ensure accurate rewards and E-Voucher reconciliation in line with reporting and audit requirements.
• Maintain operational controls and support compliance with internal governance standards.

Marketing Support

• Support the execution of marketing campaigns and promotional activities within the system.
• Assist in campaign setup, validation, and post-campaign checks to ensure accuracy.
• Coordinate with stakeholders to facilitate timely campaign implementation.

Stakeholder Management & Support

• Provide training and guidance to tenants and internal stakeholders on system usage and programme mechanics.
• Manage onboarding, feedback, and day-to-day enquiries from users and partners.

Reporting & Administration

• Compile and submit monthly operational and performance reports.
• Support ongoing process improvements to enhance operational efficiency and system reliability.
• Any other duties as assigned.

Job Requirements

• Degree in Marketing or equivalent.
• Experience in mobile application deployment, CRM, or digital platforms will be advantageous.
• Strong attention to detail with a structured and organised approach.
• Comfortable handling operational processes, system testing, and governance requirements.
• Good stakeholder coordination and communication skills.
• Able to work in a fast-paced and dynamic environment.

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Assistant Relationship Manager – SEA Markets (Analyst/Associate)

Global Private Bank

Our client, an established International Private bank, is seeking a dynamic and successful Assistant Relationship Manager to join them.

As an integral member of the team, you will leverage your expertise to work closely with the Relationship Manager to deliver high quality services to U/HNW clients.

Key Responsibilities:

• Provide essential support to Relationship Manager in managing client relationships.
• Oversee critical operational tasks including account opening/maintenance, trading, transfers, and ensuring compliance with Know Your Customer (KYC) regulations.
• Serve as a key liaison between clients and Relationship Managers, ensuring that client instructions are executed promptly and accurately.
• Assist Relationship Managers with meeting preparation and travel arrangements
• Any other ad-hoc duties when required

Requirements:

• Tertiary education with a relevant specialization in the fields of Finance
• At least 3 years of prior experience in a similar function within Private Banking 
• Strong communication skills, with the ability to work effectively in a team environment.
• Exceptional attention to detail and organizational skills.
• Possesses CACS 1 and 2 qualifications

Please send your details to info@revepartners.sg for a confidential discussion. 

We regret that only shortlisted candidates will be contacted. 

EA License: 25S2716