Total 63 support advisor job vacancies in D26 Upper Thomson, Springleaf

Technical Support Engineer (BESS / Power Electronics / Renewable Energy)

Job Summary

We are seeking a hands-on, customer-focused Technical Support Engineer to deliver remote and on-site troubleshooting, aftersales service, and technical issue resolution for energy storage and power electronics products. Collaborate with customers and internal teams to enhance product performance and service quality.

Responsibilities

• Provide remote and on-site technical support for product installation, commissioning, and troubleshooting
• Diagnose and resolve customer-reported technical issues promptly and systematically
• Collaborate with Product, R&D, Quality, and Service teams to resolve escalated cases and close issues
• Prepare clear service reports, troubleshooting guides, FAQs, and technical documentation
• Share field feedback and service trends to support product improvement initiatives
• Conduct product and troubleshooting training for internal teams, partners, and customers as needed
• Track, document, and analyze recurring service issues to enhance response efficiency and customer experience
• Support service operations and field activities, including occasional site visits

Required competencies and certifications

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, Renewable Energy, Power Engineering, Automation, or related disciplines
• 1 to 5 years of experience in technical support, field service, aftersales, troubleshooting, commissioning, or applications support
• Strong understanding of electrical systems, power electronics, control systems, and troubleshooting methodologies
• Ability to read technical drawings, manuals, and basic electrical documentation
• Proficient communication skills in English, both written and spoken, to effectively liaise with customers and internal teams
• Willingness to travel occasionally for on-site technical support

Preferred competencies and qualifications

• Experience supporting battery energy storage systems (BESS), solar systems, inverters, or related products
• Familiarity with CRM, ticketing, or service management tools
• Experience in technical training, service documentation, or customer support processes
• Mandarin speaking ability to facilitate coordination and support for Mandarin-speaking stakeholders

Why Join Us

· Opportunity to join a fast-growing company in the renewable energy and energy storage sector

· Exposure to regional and international technical support operations

· Opportunity to work on real technical issues and build expertise in BESS and power electronics

· Cross-functional exposure with Product, Service, Quality, and Engineering teams

we are a wine & spirits distribution Centre, located at 11 Changi South Street 3 #04-01 Singapore 486122.
Working hours : 9am -6pm
Monday to Friday

Probationary pay $2000, confirmation period 3 months.

Duties:

* Managing document control, data entry, filing systems, and maintaining organized records for smooth office operations.

* Coordinating schedules, meetings, and correspondence while supporting logistics teams and management with day-to-day administrative tasks.

* Handling documentation related to GST, GIRO arrangements, and CPF coordination in compliance with statutory requirements.

* Supporting MOM-related administrative applications through preparation of documents, tracking submissions, and ensuring proper workflow coordination.

Join us for a 12-week internship program on a voluneer basis to gain experience on working with teens and adults with autism and other disabilities.

Are you passionate about making a meaningful impact in the lives of young adults with autism? Join us as a Special Needs Support Intern and gain hands-on experience in a dynamic and supportive learning environment.

In this role, you will work closely with our lead trainer to support intervention sessions for young adults (16 years and above) on the autism spectrum. This is a unique opportunity to step into a purposeful role where every session makes a difference.

What You'll Do:

• Assist the main trainer in facilitating group sessions and activities
• Support students in tasks engagement and social interaction
• Observe and learn various evidence-based strategies used in intervention

What You'll Gain:

• Hands-on experience working with individuals on the autism spectrum
• Exposure to therapeutic and educational strategies used in real sessions
• Development of communication, empathy, and interpersonal skills
• Insight into careers in Psychology, Special Education, Therapy, and Social Work

Who We're Looking For:

• Individuals who are patient, compassionate, and open to learning
• Those with an interest in Psychology, Inclusive Education, Social Work, or related fields
• No prior experience required, just a heart to learn and contribute
• Males preferred, as majority of the students are males
• Flexible work days/hours can be discussed.

For more Info on our STEP-UP Adult Centre, check
https://www.olive-tree.sg

This is a contract role ending on the 31 Dec 2026.

We are seeking a customer-focused and analytically driven professional to support high-value (VVIP) partners through complex operational and technical issues via tickets and written support.

You will investigate and resolve nuanced issues, coordinate with cross-functional teams, and drive timely, high-quality outcomes in a fast-paced environment.

Responsibilities

• Serve as a primary support contact for high-value partners, managing complex and sensitive operational cases
• Investigate issues across multiple systems, perform root cause analysis, and deliver structured resolutions
• Own end-to-end case management, including prioritization, escalation, and stakeholder communication
• Collaborate with internal teams to resolve product, operational, and partner-related challenges
• Assess issue severity and manage escalation pathways for high-priority or critical incidents
• Contribute to process improvements and operational excellence initiatives
• Deliver clear, professional, and partner-centric communication in all interactions

Requirements

• 3+ years of experience in operations, customer support, technical support, or partner/account management
• Proven ability to resolve complex issues with speed and accuracy
• Experience working in global, cross-functional, and fast-paced environments

Job Description

The Wealth Planning Advisor is a strategic professional within the International Personal Bank (IPB), specializing in insurance. This role focuses on providing comprehensive and detailed wealth planning advice to clients in South Asia, leveraging deep expertise in insurance products and strategies. The Advisor acts as a technical authority, contributing to the bank's strategic objectives by ensuring client solutions are aligned with their financial goals and regulatory requirements. This individual possesses advanced communication and diplomacy skills, leveraging the support of Client Advisors and Market Managers, and interacts directly with high-net-worth clients. The role requires a strong understanding of market dynamics, regulatory landscapes, and ethical considerations, with a significant impact on client satisfaction and overall business effectiveness.

Responsibilities:

• Collaborate closely with Client Advisors and Market Managers within the South Asia region to deliver comprehensive wealth planning advice and insurance solutions to high-net-worth clients.

• Act as a primary subject matter expert on insurance products, wealth planning concepts, and relevant regulatory frameworks within an offshore banking context.

• Provide in-depth analysis and customized wealth plans tailored to individual client needs, ensuring alignment with their long-term financial objectives and risk profiles.

• Maintain continuous and up-to-date knowledge of new insurance products, industry trends, regulatory changes, and economic developments relevant to wealth planning in South Asia.

• Leverage and coordinate with internal and external specialists (e.g., product specialists, legal) to ensure holistic and expert-driven client advice.

• Partner with product support teams to facilitate efficient case management, solution design, and policy implementation.

• Provide high-quality advisory support and clear communication to Client Advisors, Market Managers, and clients, ensuring transparency and understanding of complex insurance and wealth planning strategies.

• Participate in and present at client events, educational seminars, and workshops to share insights on wealth planning strategies and insurance solutions, fostering client engagement and understanding.

• Travel within the region as required.

• Appropriately assess and manage risks associated with wealth planning recommendations, upholding the firm's reputation and safeguarding client interests. This includes adhering to all applicable laws, rules, regulations, and internal policies, exercising sound ethical judgment, and transparently escalating and reporting control issues.

• Other duties as assigned.

Qualifications:

• Minimum University Degree qualified.

• 5-8 years of experience in wealth planning advisory or insurance advisory roles, preferably within an offshore banking or financial services environment.

• Proven expertise in managing client relationships and providing comprehensive financial advice.

• Broad understanding of financial services, diverse insurance product solutions, and all aspects of wealth planning strategies and concepts (e.g., estate planning, retirement planning, legacy planning).

• Exceptional client-centric skills, including outstanding interpersonal, verbal, and written communication abilities, with a strong emphasis on clarity and diplomacy.

• Willingness and ability to travel frequently across the South Asia region.

• CMFAS papers (M5, M9, M9A, HI) or equivalent international certifications, as required by regulatory standards.

The Citigold Client Advisor is a trusted partner to emerging affluent and high-net-worth individuals in Singapore, providing holistic and personalized wealth management solutions. As a key member of the Citi Wealth team, the Advisor will proactively understand and anticipate client needs, offering sophisticated strategies across investment management, retirement planning, legacy planning and risk management.

This role is client-centric and strategic-focused on building enduring relationships, navigating complex financial landscapes, and helping clients achieve long-term financial well-being. The Advisor will work closely with internal specialists to deliver seamless, tailored advice that addresses both immediate financial goals and future aspirations including intergenerational wealth transfer.

With a strong entrepreneurial mindset and a commitment to delivering excellence, the Citigold Client Advisor plays a vital role in driving growth and making a meaningful difference in clients’ financial journeys.

Key Responsibilities

Comprehensive Wealth Planning:

Design and implement tailored financial strategies that include investment management, retirement planning, legacy and estate planning, tax optimization, and risk mitigation.

Client Engagement & Relationship Management:

Cultivate deep, long-term relationships with emerging affluent and high-net-worth individuals. Serve as their primary advisor by understanding life goals, financial needs, and generational aspirations.

Business Development & Portfolio Growth:

Drive portfolio expansion through proactive prospecting, referrals, and leveraging Citi’s global platform. Conduct regular reviews to ensure client strategies evolve with changing needs.

Collaboration & Specialist Coordination:

Partner with internal specialists (Bancassurance Specialists, Investment Consultants, Treasury Specialists) to deliver integrated, end-to-end financial solutions.

Market Insights & Advisory:

Stay current with market trends, investment opportunities, and regulatory changes. Translate insights into actionable advice that supports clients’ wealth goals.

Client Events & Education:

Organize exclusive client events to enhance engagement and deliver valuable market perspectives.

Governance, Risk & Compliance:

Ensure full compliance with KYC/AML, regulatory, and internal policies. Exhibit sound judgment in managing ethical standards and risk controls while safeguarding Citi and client interests.

Qualifications

• 4-6+ years of experience in wealth management or a related field, serving affluent and high-net-worth clients in Singapore.

• Strong local market knowledge and experience advising clients with wealth, retirement and legacy planning needs.

• Demonstrated success in business development, client acquisition, and relationship deepening.

• Robust understanding of investment products, wealth strategies, and financial planning tools.

• Excellent interpersonal, analytical, and communication skills.

• Ability to work both independently and as part of a collaborative team.

• Mandatory certifications required for advising on financial products in Singapore.

• Willingness to travel locally for client engagement when necessary.

Education:

• Bachelor's/University degree or equivalent experience

Job Description

The Wealth Planning Advisor is a strategic professional within the Onshore Insurance Advisory arena. This role focuses on providing comprehensive and detailed wealth planning advice to clients in Singapore, leveraging deep expertise in insurance products and strategies. The Advisor acts as a technical authority, contributing to the bank's strategic objectives by ensuring client solutions are aligned with their financial goals and regulatory requirements. This individual possesses advanced communication and diplomacy skills, leveraging the support of Client Advisors and Market Managers, and interacts directly with high-net-worth clients. The role requires a strong understanding of market dynamics, regulatory landscapes, and ethical considerations, with a significant impact on client satisfaction and overall business effectiveness.

Responsibilities:

• Collaborate closely with Client Advisors and Market Managers within Singapore region to deliver comprehensive wealth planning advice and insurance solutions to high-net-worth clients.

• Act as a primary subject matter expert on insurance products, wealth planning concepts, and relevant regulatory frameworks within an onshore banking context.

• Provide in-depth analysis and customized wealth plans tailored to individual client needs, ensuring alignment with their long-term financial objectives and risk profiles.

• Maintain continuous and up-to-date knowledge of new insurance products, industry trends, regulatory changes, and economic developments relevant to wealth planning in Singapore.

• Leverage and coordinate with internal and external specialists (e.g., product specialists, legal) to ensure holistic and expert-driven client advice.

• Partner with product support teams to facilitate efficient case management, solution design, and policy implementation.

• Provide high-quality advisory support and clear communication to Client Advisors, Market Managers, and clients, ensuring transparency and understanding of complex insurance and wealth planning strategies.

• Participate in and present at client events, educational seminars, and workshops to share insights on wealth planning strategies and insurance solutions, fostering client engagement and understanding.

• Travel within the region as required.

• Appropriately assess and manage risks associated with wealth planning recommendations, upholding the firm's reputation and safeguarding client interests. This includes adhering to all applicable laws, rules, regulations, and internal policies, exercising sound ethical judgment, and transparently escalating and reporting control issues.

• Other duties as assigned.

Qualifications:

• Minimum University Degree qualified.

• 5-8 years of experience in wealth planning advisory or insurance advisory roles, preferably within an onshore banking or financial services environment.

• Proven expertise in managing client relationships and providing comprehensive financial advice.

• Broad understanding of financial services, diverse insurance product solutions, and all aspects of wealth planning strategies and concepts (e.g., estate planning, retirement planning, legacy planning).

• Exceptional client-centric skills, including outstanding interpersonal, verbal, and written communication abilities, with a strong emphasis on clarity and diplomacy.

• CMFAS papers (M5, M9, M9A, HI) or equivalent international certifications, as required by regulatory standards.

The Citigold Client Advisor is a strategic partner for high-net-worth individuals delivering comprehensive wealth management guidance and bespoke financial solutions. Serving as a trusted advisor, the Citigold Client Advisor proactively anticipates client needs, crafting personalized strategies that encompass sophisticated investment management, advanced planning, and expert navigation of complex financial landscapes. This client-centric approach empowers clients to achieve their financial aspirations, while contributing to the growth of the Citi Wealth franchise. The Advisor builds deep, long-term relationships, acting as the central point of contact and collaborating with internal specialists to provide a holistic client experience. This role emphasizes wealth preservation, growth, and intergenerational wealth transfer, recognizing the unique needs of the world's changemakers. The Citigold Client Advisor is expected to possess a strong entrepreneurial spirit and consistently seek opportunities to enhance the client experience.

Responsibilities:

• Strategic Wealth Management: Develop and implement personalized financial plans encompassing investment management, retirement planning, estate planning, tax optimization, and risk management.

• Relationship Management: Cultivate and strengthen relationships with high-net-worth clients, serving as their primary point of contact for all wealth management needs. Conduct regular portfolio reviews, communicate market insights, and proactively address client inquiries.

• Business Development: Identify and pursue new business opportunities within the high-net-worth segment. Leverage existing networks and referrals to expand the client base.

• Collaboration: Partner with internal specialists (e.g., investment counselors, wealth planners, FX specialists) to provide clients with comprehensive financial solutions.

• Market Analysis: Stay abreast of market trends, economic developments, and investment opportunities. Provide clients with informed perspectives and recommendations.

• Client Events: Organize and host client events to foster relationships and provide valuable market insights.

• Compliance, Risk & Controls
  Ensure that KYC/AML and other compliance norms are strictly adhered to.
  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 4 to 7 (or more)  years of experience in wealth management or a related field, serving high-net-worth clients.

• Relevant experience in North Asia Markets ( China, Hong Kong, Taiwan)  with strong networks for client growth and business development. Ideally with experience managing high-net-worth clients residing in these markets.

• Strong understanding of North Asian culture and practices.

• Fluent in  Mandarin/ Cantonese  as well as English.

• Proven track record of success in business development and client relationship management.

• Deep understanding of financial markets, investment strategies, and wealth planning principles.

• Strong analytical, communication, and interpersonal skills.

• Ability to work independently and as part of a team.

• Mandatory certifications as required for advising on and selling financial products

Education:

• Bachelor's/University degree

Job Description

Programmes & Event Support

• Support rollout of volunteer initiatives, including coordinating training and briefings

• Assist in planning and executing volunteer programmes and events

• Support time-sensitive execution of volunteer appointment and appreciation events

Administrative Support (Youth Courts Advisers)

• Provide interim support for scheduling coordination between Advisers and Youth Courts

• Assist in organising learning journeys and ad-hoc engagement sessions

Volunteer Management

• Maintain and update volunteer databases and records

• Support volunteer engagement and mobilisation initiatives

Key Requirements

• Strong communication skills with attention to detail

• Good project management and problem-solving abilities

• Proficient in Microsoft Excel and Canva

• Able to engage stakeholders effectively

• Team player with ability to work independently under pressure
  
  
  Only shortlisted candidates will be contacted.

  By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice_for-job-applicants.

  BGC Group Pte Ltd – Outsourcing Division
  (EA 05C3053)
  Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.

Job Summary

We are looking for a proactive and detail-oriented Sales Support Executive to support the sales team in managing customized logistics projects and coordinating internal resources to deliver efficient solutions for clients.

Key Responsibilities

• Support the sales team in managing customized customer projects, including requirement analysis, solution development, and operational coordination.

• Develop logistics solutions that may involve cross-border air, sea, and land transportation, as well as local transportation and warehousing services in Singapore.
• Coordinate with internal departments such as operations, customer service, and overseas partners to ensure smooth project implementation.
• Prepare project proposals, presentations, and reports using PowerPoint and Excel.
• Monitor project progress and assist in resolving operational issues to ensure service quality and customer satisfaction.
• Support the sales team in preparing quotations, documentation, and other related administrative tasks.

Requirements

• Proficiency in Mandarin (spoken and written) to facilitate communication with Mandarin-speaking clients and partners.
• Experience in the logistics or freight forwarding industry will be an advantage.
• Good skills in PowerPoint and Excel for preparing proposals and analyzing operational data.
• Strong communication, coordination, and problem-solving skills.
• Ability to manage multiple projects and work in a fast-paced environment.

Job Summary

Support key account operations, strengthen relationships with existing customers, and manage the PUDO network while promoting new products and services.

Key Responsibilities

• Support the daily operation and management of key accounts to ensure service quality.
• Maintain and deepen relationships with existing customers, identifying opportunities for business growth.
• Introduce and promote new products and services to existing clients.
• Assist in the management and coordination of the PUDO (Pick-Up & Drop-Off) network
• Prepare reports, presentations, and data analysis using Excel and PowerPoint.
• Coordinate with sales and operations teams to resolve customer issues.

Requirements

• Proficiency in Mandarin (spoken and written) to facilitate communication with Mandarin-speaking clients and partners.
• Experience in the logistics industry is preferred.
• Good skills in Excel and PowerPoint.    
• Strong customer service and communication skills.
• Ability to manage customer relationships and operational coordination.

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 4 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

Careers at Yokogawa

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Associate Engineer (SCCM / System Operations)

Open to IT Diploma holders without work experience but are keen in this jobscope in a structured enterprise work environment.

Location: Depot Road, Singapore
Working Hours: Monday – Friday, Office Hours
Salary: up to S$3,100 Basic + 1 Month Completion Bonus + Annual Leave, Medical Leave & Medical Claims, Group Insurance coverage
Security Clearance: Cat 1 clearance required

Job Type: 1 Year Project renewable under Agency

We are seeking a detail-oriented IT Operations Support Executive to support daily system operations and assist in IT project coordination for this Project. This role is ideal for candidates with hands-on IT support experience, SCCM exposure, and strong documentation skills who enjoy working in a structured enterprise environment.

Key Responsibilities

• Assist in daily system Ops

• Project management

• Report updates

• Configuration setup

Requirements

• Min Diploma in Computer Science, IT, or related field

• Able to obtain Cat 1 Security Clearance

• Exposure to Microsoft SCCM or endpoint management tools preferred

• CompTIA A+ certification is advantageous

• Basic project coordination or project management experience

• Good understanding of IT system operations and configuration setup

• Strong documentation and reporting skills

Ideal Candidate

You are someone who:

• Enjoys working in structured IT operations environments

• Is detail-oriented and organised

• Can coordinate tasks across teams and keep projects on track

• Has a strong interest in system administration and endpoint management

• Only Singapore citizen can apply as the project required Cat 1 security clearance

• Must be willing to wait till G50 cleared to onboard project.

What We Offer

• Stable Monday–Friday office hours (no shift work)

• Opportunity to gain hands-on experience in enterprise system operations

• Exposure to SCCM and IT project coordination

• Completion bonus upon successful contract completion

EA License No: 09C4235 I EA Reg: R1103307 (Hong Mei Lin)