Why explore
- An opportunity to drive improvements
- Exposure to global operations, processes and stakeholders
- Work in a collaborative and fast paced environment
- Based in Singapore, a global commercial hub for Rio Tinto
About the role
We are looking for an Advisor Invoicing to join Commercial Services in Singapore.
The Commercial Services team is responsible for Contract-to-Cash (CTC) activities for the sales of all materials across the Pacific and Atlantic regions. Partnering with business units (BUs) and other centralized functions, Commercial Services ensures appropriate credit risk mitigation tools are in place, commercial invoices and associated shipping, logistics, or other relevant documents are produced and presented to trade banks and customers in a timely and accurate manner to maintain uninterrupted cash flow.
This role is a great opportunity for a professional eager to take on end-to-end oversight of our invoicing process, with strong knowledge of the CTC process for Rio Tinto’s materials and motivated to partner with stakeholders for successful business outcomes.
Reporting to the Manager Delivery, you will:
- Act as the subject matter expert (SME) for the CTC function (particularly invoicing) by maintaining and updating Standard Operating Procedures (SOPs) and process flows and supporting the implementation of knowledge management systems to ensure accurate documentation.
- Oversee billing documents prepared by the Group Services CTC team and step in to assist with preparation when required.
- Act as a key point of contact to ensure clear communication and smooth coordination between Commercial Services, Group Services CTC, and other stakeholders such as Treasury, Credit, and Sales teams.
- Translate new business ideas and initiatives into practical processes for the Group Services CTC team to execute effectively.
- Provide guidance, support, and training to the Group Services CTC team to promote learning and engagement.
- Source and report on operational invoicing matters, including SLA performance.
- Maintain relevant sales databases and ensure accuracy of invoicing data.
- Support business process improvements and automation initiatives to enhance efficiency and stakeholder experience.
- Conduct root cause analysis and implement preventive measures with a continuous improvement mindset.
- Ensure compliance with Rio Tinto policies and relevant CTC SOx and business controls.
- Contribute to and support the Modern Enterprise Resource Planning (MERP) transition and implementation.
- Coordinate MERP User Acceptance Testing (UAT) activities, translating future-state MERP processes into practical steps for the Group Services CTC team to enable smooth transaction readiness.
About you
To be successfully considered for this role, you will have:
- A bachelor’s degree in either Accounting, Finance, or Commerce (or equivalent relevant experience).
- Experience in the resource industry.
- Contract to cash and general shipping knowledge.
- Sound understanding of international trade documentation, letters of credit (UCP600) and incoterms.
- Excellent verbal and written communication skills.
- Ability to collaborate well and partner with stakeholders across various countries and capacities.
- Maintains composure in high-pressure situations and provides clear, structured action plans to guide stakeholders toward resolution.
- Strong analytical and problem-solving skills.
- SAP and Salesforce experience.
It will also be beneficial if you have:
- Proven ability to generate high quality reports and dashboard.
- Strong analytical and problem-solving skills.
- Advanced Excel skills including VBA.
- Knowledge of Power BI or any other data analytics tools/applications.
- Knowledge of Mandarin due to inherent business needs for Chinese market.
- Previous experience in working with Agile, ideally using Scrum framework.
