Total 383 quality manager job vacancies in D02 Anson, Tanjong Pagar

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )

Client introduction

Our client is an established fintech headquartered in Singapore, operating across payments and foreign exchange with a footprint spanning Asia and beyond, including a significant client base in Greater China. As the business scales towards its next stage of growth, they are building out the senior layer of their reliability function.

They are hiring a newly created Lead Site Reliability Engineer (Quality Assurance) sits within the SRE team as a key technical hire and co-lead with the Head of SRE.

Job responsibilities

• Own production reliability across the FX and payments platforms - monitoring, observability, alerting, and the definition and tracking of SLIs and SLOs.
• Lead incident response end to end, including war rooms, post-mortems, root-cause analysis and the upkeep of operational runbooks.
• Strengthen quality assurance across the platform - improving test coverage, release sign-off standards, and modernising legacy test automation toward more automated and AI-assisted workflows.
• Support client API integration from sandbox to production, including liquidity provider onboarding and conformance testing.
• Act as the technical escalation bridge between clients, internal users and engineering, supporting China-based clients directly on production and integration issues.
• Lead business continuity and disaster recovery testing, including failover, recovery and audit evidence preparation.
• Contribute to DevOps and tooling improvements across reliability, testing and support.
• Coach and uplift a team of junior SRE and QA engineers, setting standards and mentoring on best practice as the function matures.

Job requirements

• At least 6 years of experience in site reliability, production support, platform engineering or technical operations, ideally within fintech, payments, FX, trading systems or another high-availability environment.
• Strong hands-on troubleshooting across production systems, logs, APIs and application behaviour.
• Hands-on quality assurance exposure - test automation, release support or regression testing - as the role spans both reliability and quality.
• Working knowledge of API integration and comfort in client-facing or client-support situations; sandbox-to-production experience is an advantage.
• Solid fundamentals across cloud and containers (AWS, Docker, Kubernetes), monitoring and observability tooling (Grafana, Prometheus, OpenSearch, CloudWatch), and scripting (Python, Java, Bash).
• People management or team-lead experience is necessary.
• Sound grounding in incident management, RCA and BCP/DR practice.
• Professional spoken and written Mandarin proficiency is required to communicate directly with China-based clients and stakeholders, support production issues, and manage API integration activities.
• Suited to someone hands-on today who wants to grow into a broader leadership role. Candidates requiring relocation to Singapore are welcome to apply. Relocation expenses will not be provided for this position.

Why you should join them

• A newly created, high-visibility role as second-in-command within the reliability function, with a genuine path to grow into a deputy or co-leadership position through succession planning.
• Direct exposure to senior engineering leadership, reporting to the Head of Engineering and working alongside the infrastructure team.
• Broad ownership across reliability, quality, client integration and incident management, with room to shape how these run rather than inherit a fixed playbook.
• A modern technical environment with real appetite for AI-assisted tooling across testing, RCA and support, plus a hybrid working arrangement.

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

. Have knowledge of chemical production process in manufacturing environment

· Certificate in Quality Engineering is preferred. 6 Sigma certified will be at advantage

· 2-6 years of quality management experience.

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors and counter part in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

This role is responsible to drive compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Responsibilities:

1. Quality Policies & Procedures:

Determine, implement & promote policies and procedures for Company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others

2. Quality Assessment & Standards:

Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry

3. Compliance & Quality Program Management:

Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management:

Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System:

Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs:

Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits

7. Certification Audits:

Lead and support various certification audits with relevant regulatory agencies and certification providers for the depot.

8. Operations & Customer Audit Programs:

Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison:

Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback:

Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs:

Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems

Requirements :

• Hold local pharmacist license

• Have 3-5 years of relevant experience in pharmaceutical or healthcare industry in a quality related role

• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

• Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) for Medical Devices and other local certifications in a warehouse and transportation business.

• IATA CEIV will be desired but not necessary.

• Familiar with drugs control and secondary labelling system

• Experience in conducting external and internal audits

• Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Working hours:

Mon to Fri 9am-6pm

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Gaston Bistro & Wine Bar is looking for an experienced and passionate General Manager to lead daily operations of our vibrant French brasserie and wine-focused hospitality concept.

The ideal candidate is hands-on, service-driven, and confident managing both restaurant operations and team leadership in a fast-paced premium dining environment. Strong knowledge of wines, guest relations, floor management, and financial performance is highly valued.

We are looking for someone with:

• proven restaurant management experience,
• strong leadership and organisational skills,
• passion for hospitality, food & wine,
• excellent customer service standards,
• ability to drive team culture and service excellence.

Experience in premium casual dining, brasserie or wine bar concepts is a strong advantage.

Develop and implement appropriate strategies by selecting, segmenting and targeting retailers; and promoting products & services for those retailers

· Plan and execute successful marketing plans and product launches, according to timelines, COG objectives and sales targets

· Review and react to planogram performance to maximize sales and limit risk for multiple retailers

· Analyze feedback and performance of promotional programs in order to maximize Sales potential

· Work closely with Manager, Space Planning to optimize multiple planograms by retailer and ensure brand objectives are met by retailer

· Manage merchandising updates by retailer including; planogram segmenting, implementation of fixturing and visual focuses in conjunction with brand partners and external suppliers

Join a fast-growing, established player in the Data Centre industry seeking for a Finance Manager.

You will own the end-to-end accounting, partnering with stakeholders across the business to deliver accurate and timely financial reporting. Your core responsibilities will span the full set of accounts, month-end and year-end close, consolidation schedules, and management, statutory, and tax reporting. You will oversee cash flow, manage intercompany positions, and provide financial insight to support operational decisions. The role also encompasses balance sheet reconciliations, GST, and adherence to internal controls and regulatory standards. You will play an active role in the audit process, including the preparation of statutory financial statements and XBRL filings. As the business continues to grow, there is genuine opportunity to drive improvements across systems and processes.

The ideal candidate holds a degree in Accounting or a professional qualification such as CA, with 6 years relevant experience –starting in the Big4 Audit followed by commercial finance in a listed company. You should ideally have experience managing shared services environment, and have a keen eye for detail, and communicating cross-functionally across teams. Proficiency in Microsoft Office is a given, together with SAP ERP.  If you are keen, please click on the link to apply or email me with your updated CV at jillian.yip@ethosbc.com.

Reg No. R1987809
BeathChapman Pte Ltd
License no. 16S8112

Company Overview

Agrocorp International is headquartered in Singapore with operations in 16 countries and 25 offices. For over 30 years, it has supplied diverse agricultural commodities and food ingredients, expanding from farm partnerships to processing and retail markets including premium pulses and plant-based foods.

Job Summary

We are hiring an experienced Chartering Manager to lead vessel sourcing, freight negotiation, and chartering execution for bulk commodity shipments. You will convert market intelligence into profitable fixtures while ensuring reliable execution and strong stakeholder relationships.

Responsibilities

• Source, evaluate, negotiate, and finalize voyage and time charter fixtures with shipowners, brokers, and counterparties to secure profitable freight agreements
• Review and analyze charter party terms, rider clauses, laycan, freight structure, bunker exposure, port costs, and voyage economics to ensure optimal fixture conditions
• Manage post-fixture execution by monitoring laytime, demurrage/despatch, voyage claims, and coordinating with operations teams for smooth shipment delivery
• Track and analyze freight market movements, vessel positioning, cargo opportunities, and trade lane trends to inform commercial decisions and optimize chartering strategies
• Build and maintain strong professional relationships with shipowners, brokers, charterers, and internal stakeholders to support ongoing business growth
• Support voyage profitability analysis and deliver market updates, fixture reports, and performance insights to management for informed decision-making

Required competencies and certifications

• Degree or diploma in shipping, maritime studies, logistics, business, or related field
• 5 to 8 years of chartering or shipbroking experience for Manager level; 8+ years for senior desk-owning roles
• Strong knowledge of dry bulk freight markets, charter party terms, laytime, and demurrage calculation
• Proven ability to negotiate commercially sound fixtures and manage multiple shipments effectively under pressure

Preferred competencies and qualifications

• Established network within the dry bulk or commodity shipping market

Other Information

Career progression opportunities include Senior Chartering Manager, Head of Chartering, Commercial Manager, or Regional Freight Lead roles. High performers may advance into commercial strategy, fleet optimisation, or freight trading responsibilities.

Role Summary

This role require to builds and maintains relationships with major clients, to retain them for extended periods of time. Develop an extensive understanding of an organisation's client base and their needs. Engage with the clients, often resolving issues and suggesting solutions to routine problems they face. A key account manager may be able to comprehend the needs of a client and tailor products or services that meet their specific requirements. The top 3 most important responsibilities of a key account manager include: Maintain with growth mindset, Strong Communication and ability to explore & collaborate with new opportunities.

Responsibilities

•     Developing and maintaining a portfolio of high-value clients. Must have global/regional mindset in serving Key accounts.

•     Developing long-term strategies for client retention and growth expansion.

•     Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust.

•     Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.

•     Proposing solutions to a client's problems and implementing them within reasonable timelines.

•     Ensure client retention

•     Acting as a channel of communication between clients and the employees of an organisation.

•     Identifying high-value clients and developing strategies to build relationships with them.

•     Preparing periodical reports with accurate data on time. (CRM / Monthly Report etc.)

•     As the main facilitator to manage Account Receivables for assigned accounts

Requirements :

•     Bachelor’s degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent.

•     At least 3-5years of experience in Logistics & Freight Forwarding industry with exposure to Key account management

•     Experience or exposure in handling conglomerate accounts especially in Healthcare /Medical Devices/Semiconductor/Electronics will be considered with priority.

•     Excellent written and verbal communication skills．

•     Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill．

•     Strong organizational and management skills

•     Strategic thinking and statistical analysis skills

•     Proactive, resourceful with ability to work well independently or in groups.

•     Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal relationship skill．

•     Experience manager with relevant experience will be consider for a senior position

Working hours:

Mon to Fri 8.30am - 5.30pm

JOB DESCRIPTION

1. Full P&L Ownership

Own and manage the full Profit & Loss for the FoodService channel.

Monitor revenue, COGS, logistics costs, trade spend,and profitability.

Optimize pricing to balance competitiveness and marginobjectives.

2. Distributor Management

Monitor distributor performance on a monthly basis(sell-out volumes, distribution points, account gains/losses, stock levels).

Conduct regular business reviews (monthly/quarterly)to track KPIs and identify growth opportunities.

Define clear annual KPIs (volume targets, pricingstrategy, coverage objectives).

Develop distributor capabilities through training(product knowledge, sales tools, dairy applications).

3. Key Account Management

Manage and grow strategic accounts (QSR, internationalhotel chains, premium restaurants, coffee chains, bakeries).

Build joint business plans to drive volume growth andcategory penetration.

Lead negotiations on pricing, promotions (LTOs), menulistings, and contracts.

Identify and develop new dairy applicationopportunities (cheese, cream, butter, milk-based solutions).

4. Customer Relationship Management

Conduct regular customer visits to strengthenrelationships and identify opportunities.

Engage chefs, F&B managers, and procurementthrough consultative selling.

Provide product training and technical support (e.g.,cheese applications, cream performance).

Participate in industry events, networking sessions,and trade fairs.

Ensure high responsiveness and customer satisfaction.

5. Forecasting & Order Management

Develop accurate demand forecasts based on trends,seasonality, and market insights.

Collaborate closely with supply chain to ensureproduct availability and avoid stock-outs/overstock.

Track customer ordering patterns and proactivelyadjust forecasts.

6. Reporting & Performance Tracking

Prepare and present weekly, monthly, and quarterlysales reports.

Analyze performance vs. budget, prior year, andtargets.

Deliver actionable insights and recommendations tomanagement.

Maintain CRM accuracy (pipeline, customers,opportunities).

Track distributor performance, promotions, and ROI.

7. Market & Competitor Analysis

Monitor local dairy market trends (pricing,consumption, innovation).

Conduct competitive benchmarking (product range,pricing, positioning, promotions).

Identify gaps and opportunities for differentiation.

Stay updated on regulatory changes, import conditions,and food trends in Singapore.

Gather customer insights to anticipate marketevolution.

8. Marketing Strategy

Develop and execute channel-specific marketing plansaligned with regional/global strategy.

Launch new products, based on market data and usersinsights

Collaborate with marketing teams on branding andactivation.

Drive trade marketing initiatives (chef demos,sampling, trade shows such as FHA Singapore).

Adapt value propositions by segment (fine dining,bakery, café chains, QSR).

PROFILE

Experience

At least 5 years of experience in Food Service(F&B / dairy preferred).

Strong knowledge of the Singapore market.

Skills & Competencies

Strong expertise in Food Service distributionnetworks.

Proven experience managing distributors and executingstrategic plans.

Direct Key Account management experience.

Solid understanding of supply chain and logistics.

Experience managing commercial and marketing budgets.

Ability to build compelling value propositions acrossthe value chain.

Strong analytical and negotiation skills.

Languages

English: mandatory

French: a strong plus

Personality

Autonomous, proactive, and solution-oriented

Organized, with strong planning and prioritizationskills

Analytical, with the ability to interpret data andtranslate insights into actions

Strong team player with good communication skills

Social, with strong networking ability

Passionate about food and the F&B industry

Remuneration

SGD 7,000 – 10,000 per month (depending on experience)

About the Organisation

Our client is an organisation at the forefront of national digital transformation, with capabilities spanning data science and AI, application development, smart city technology, digital infrastructure, and cybersecurity — and a clear mandate to build technology that improves lives at scale.

About the Division

This role sits within a Healthcare Technology division that operates like a modern product organisation, embedded closely with public healthcare agencies and statutory boards. The team builds and maintains digital platforms that directly serve Singapore's public healthcare sector — including patient-facing registries, national claims platforms, and compliance systems.

The Role

As an Engineering Manager, you will own the technical direction, design, implementation, and delivery of products across one or more squads. You'll sit at the intersection of engineering leadership and product thinking — guiding teams, driving quality, and shaping the long-term technical roadmap.

What You'll Do

• Define and communicate your team's engineering vision and strategy, aligned to broader organisational goals
• Partner with product, design, and cross-functional stakeholders to manage roadmaps and deliver incrementally and efficiently
• Own the long-term technical roadmap for your squads, keeping it current against evolving product, security, compliance, and infrastructure needs
• Drive cross-squad technical alignment and establish shared practices, tooling, and quality standards
• Set norms for AI-assisted development — including guardrails, code review standards, and quality benchmarks
• Lead structured 1:1s and performance conversations; mentor and develop engineers at all levels
• Own quality, reliability, and security strategies within your team
• Contribute to senior hiring and recruitment efforts
• Proactively identify and drive high-impact engineering initiatives

What They're Looking For

Technical

• Proven track record leading and delivering technically complex products
• Experience with large-scale, high-availability software systems
• Solid full-stack depth across modern technologies:Frontend: Next.js / React.js / Nuxt / Vue.jsBackend: Java / TypeScript / Node.js / Golang
• Strong knowledge of SQL and NoSQL databases and data modelling
• Cloud platform experience — AWS preferred; Azure or GCP also relevant
• Experience with observability and monitoring tooling (e.g. ELK stack, CloudWatch)
• Bonus: legacy system modernisation experience

Leadership & Mindset

• Demonstrated people leadership across multiple squads or levels — including developing senior talent, navigating performance challenges, and building a culture of ownership
• Excellent communication skills — able to influence senior stakeholders, facilitate trade-off discussions, and translate strategy into actionable engineering direction
• Deep commitment to engineering craft: code quality, system design, holding teams to a high bar
• Strong product mindset — customer-centric, data-driven, comfortable partnering with PMs as a peer
• Comfortable with ambiguity; drives clarity without waiting for direction
• Actively engaged with the evolving tech landscape, including AI-assisted development tools

What's On Offer

• Meaningful work with genuine public impact
• Flexible work arrangements
• Comprehensive benefits package
• A culture that values diverse perspectives and continuous learning

ST
Reg No. R1768414
BeathChapman Pte Ltd
Licence no. 16S8112

A leading global organisation is seeking an experienced Risk & Assurance professional to join its regional team in Singapore.

Reporting to senior leadership, this role will be responsible for supporting enterprise-wide risk management initiatives, strengthening governance frameworks, and providing strategic risk advisory across a diverse international business. The successful candidate will partner closely with stakeholders to identify emerging risks, enhance control environments, and drive proactive risk management practices.

In addition, the role will play a key part in supporting organisational resilience, crisis preparedness, and risk reporting to senior management. There will also be opportunities to contribute to ongoing transformation initiatives involving data analytics, technology, and evolving risk management methodologies.

The ideal candidate will possess a strong background in enterprise risk management, internal audit, controls, or governance, with the ability to engage effectively with senior stakeholders and operate independently in a dynamic, fast-paced environment.

If you’re interested, please apply via the link or email your updated resume to wanyee.pang@ethosbc.com.

WP
Reg No. R2094093
BeathChapman Pte Ltd
Licence no. 16S8112