Total 1,551 quality control manager job vacancies in The Philippines

Responsibilities

• Identify and pursue new business opportunities to drive company growth and expand market reach
• Develop and maintain strong relationships with clients, partners, and key stakeholders across various industries
• Conduct client meetings, sales presentations, and negotiations to promote the company’s services and solutions
• Manage the full sales process including prospecting, lead generation, proposal preparation, negotiation, and closing
• Achieve assigned sales targets and contribute towards overall business development objectives
• Work closely with internal departments to ensure smooth service delivery and customer satisfaction
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities
• Maintain accurate sales pipeline reports, customer records, and business updates
• Handle multiple sales opportunities effectively while meeting deadlines and priorities in a fast-paced environment

Requirements

• 2–6 years of sales or business development experience, preferably in a B2B environment
• Proven track record of achieving or exceeding sales targets and KPIs
• Strong experience in new business acquisition with a proactive and results-driven mindset
• Excellent communication and interpersonal skills with the ability to engage stakeholders across different industries and seniority levels
• Confident in conducting negotiations and business discussions with senior management and decision-makers
• Experience in subscription-based or solution-selling environments would be advantageous
• Familiarity with the shipping, maritime, or energy sectors will be an added advantage
• Strong presentation, negotiation, and relationship management skills
• Self-motivated, independent, and highly driven to achieve business objectives
• Able to multitask, manage priorities effectively, and work well under pressure

About the Role

The client is seeking experienced Business Development Manager to drive growth within the High-Net-Worth (HNW) intermediary channel. You will be responsible for developing and managing strategic relationships with HNW insurance brokers, wealth advisory firms, private banks, family offices, and key distribution partners to grow new business and market share.

This role requires a strong understanding of HNW insurance solutions, intermediary distribution, relationship management, and business development within the life insurance industry.

Key Responsibilities

• Develop and execute distribution strategies to grow premium production through HNW insurance brokers and strategic intermediary partners.
• Build and maintain strong relationships with broker principals, advisers, case managers, and key decision-makers.
• Identify new business opportunities and expand the insurer's presence within the HNW and affluent client segment.
• Conduct regular broker visits, business reviews, product presentations, and training sessions.
• Drive awareness and adoption of life insurance, wealth preservation, legacy planning, and protection solutions.
• Partner closely with underwriting, operations, product, and case management teams to deliver exceptional service to intermediaries.
• Provide market intelligence, competitor insights, and feedback on broker needs and emerging opportunities.
• Support complex case discussions and work alongside brokers to structure suitable solutions for HNW clients.
• Monitor sales performance, pipeline activity, and production metrics against agreed targets.
• Ensure all business activities comply with regulatory and internal governance requirements.

Requirements

• 5+ years of experience in life insurance distribution, broker relationship management, business development, or intermediary sales.
• Good understanding of life insurance, wealth planning, estate planning, and HNW client needs.
• Proven track record of achieving sales, distribution, or business development targets.
• Strong stakeholder management, presentation, and relationship-building skills.
• Ability to work effectively across multiple internal and external stakeholders.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597
BeathChapman Pte Ltd
Licence no. 16S8112

About the Role

CIO Office is seeking a highly motivated and versatile Manager to drive strategic operations, organisational effectiveness, staff engagement and key transformation initiatives.

The role serves as a key partner to the CIO Office leadership team in supporting the planning, coordination and execution of strategic initiatives, organisational operations, vendor management, workforce planning, learning and engagement programmes, and special projects.

The successful candidate will be comfortable working in a dynamic environment, engaging stakeholders across different levels of the organisation, managing multiple priorities and driving outcomes with minimal supervision.

Key Responsibilities

1. Advisory and Insight Vendor Management

• Drive strategies to maximise the value of research and advisory services for staff and leadership.

• Lead end-to-end vendor management lifecycle from requirements gathering, procurement coordination, tender evaluations, contract negotiations, renewals and vendor performance management.

• Analyse utilisation metrics and effectiveness of advisory subscriptions and recommend improvements to maximise organisational value.

• Evaluate and drive opportunities to enhance insights and advisory capabilities through emerging technologies, including GenAI-enabled tools and platforms.

2. CIO Office Organisational Planning

• Manage CIO Office in planning activities, ensuring operational excellence by maintaining accurate organizational structures, headcount tracking, and manpower data for senior leadership reporting.

• Manage audit readiness and coordination for the CIO Office, serving as the point of contact for internal/external audits (e.g., AGO, IA), streamlining the collection of audit trails, and tracking the closure of findings.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage the allocation and administration of staff integration funds.

• Organise division-wide engagement events such as townhalls, team bonding activities, and learning sessions.

• Manage Secretariat operations for key governance platform overseeing agenda curation, stakeholder coordination, and tracking of action items.

3. Digital Workplace and Knowledge Management

• Drive enhancement of division collaboration platforms, intranet team portal and shared repositories to drive a seamless digital workplace experience.

• Design and continuously improve CIO Office onboarding programmes and knowledge structures to accelerate time-to-productivity for new joiners in the CIO Office.

4. Strategic Projects and Innovation

• Lead ad-hoc strategic tasks and special assignments as required to support fluid CIO Office priorities in a dynamic environment.

• Proactively evaluate and champion the adoption of emerging tools and productivity solutions to optimise team workflows and operational efficiency.

Qualifications and Experience

• Degree in any discipline.

• Relevant experience in strategy, operations, programme management, PMO, corporate planning, organisational development, consulting or related functions.

• Experience supporting senior leadership and managing organisation-wide initiatives will be advantageous.

• Experience managing vendors, procurement processes, contracts or advisory service subscriptions will be advantageous.

Skills and Competencies

• Strong stakeholder management skills with the ability to engage and influence stakeholders across different levels of the organisation.

• Strong project management, planning and organisational skills.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving and critical-thinking abilities.

• Ability to work independently and manage multiple priorities in a dynamic environment.

• Ability to navigate ambiguity and drive outcomes with minimal supervision.

• Comfortable working with diverse stakeholders and coordinating across teams to achieve organisational outcomes.

Preferred Attributes

• Experience in public sector, corporate planning, project/ programme management offices, strategy, consulting, operations or transformation roles.

• Strong interest in emerging technologies, including GenAI and digital workplace solutions.

• Familiarity with knowledge management, organisational development or workforce enablement initiatives.

• Experience developing business scenarios, testing approaches or user evaluation frameworks for digital products will be advantageous.

Expected Behaviour

Ownership and Delivery

• Takes ownership of assigned workstreams and drives them to successful completion with minimal supervision.

• Anticipates issues, escalates risks appropriately and proposes practical solutions.

• Demonstrates sound judgement when managing competing priorities and stakeholder expectations.

• Continuously seeks opportunities to improve processes and operational effectiveness.

Strategic Thinking

• Understands organisational priorities and aligns work accordingly.

• Uses data, insights and stakeholder feedback to inform recommendations and decision-making.

• Identifies opportunities to maximise value from investments, programmes and partnerships.

• Adapts effectively to changing priorities and emerging organisational needs.

Collaboration and Influence

• Builds trusted working relationships across teams and stakeholders.

• Works collaboratively across organisational boundaries to achieve shared outcomes.

• Communicates clearly and effectively with stakeholders at different levels.

• Shares knowledge and lessons learnt to strengthen team effectiveness.

Learning and Growth

• Demonstrates curiosity and willingness to explore new ideas, technologies and ways of working.

• Takes initiative to learn and apply new skills relevant to organisational priorities.

• Contributes positively to team culture through openness, professionalism and continuous improvement.

Additional Information

We welcome candidates from diverse professional backgrounds, including public sector, consulting, programme management, corporate planning, operations and transformation functions.

Contract Duration: 01/08/2026 (Can be earlier) to 31/07/2027 (~1 year)

Working Arrangements: 42 hours per week

Salary: Up to $11,940

Location: Punggol / Pasir Panjang (to be advised after confirmation)

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

About KiX

KiX is a fast-growing company built around a B2C mobile game experience, now extending into a B2B platform that helps merchants reach and engage our players. We are at an early, high-ownership stage where what you build becomes the foundation.

The Role

We're hiring a senior Business Development Manager to drive merchant and brand partnerships from the ground up. You'll work side by side with our existing partnerships lead — not behind a junior team — to land our first paying partners, prove what works, and shape the playbook we'll scale on. This role suits someone who has taken a partnership/BD function from zero to one and has managed mature, ongoing client relationships.

What you'll do

- Identify, pitch, negotiate and close B2B partnership and merchant deals end-to-end

- Build and own the early partnership pipeline; help define the repeatable sales motion

- Manage and grow existing partner relationships through to renewal and expansion

- Work closely with marketing on partner-facing campaigns, ensuring brand and asset usage is properly approved

- Feed market insight back into product and commercial strategy

What you bring

- Proven B2B business development / partnership experience, ideally including building a function from early stage (0→1) and managing established client portfolios at scale

- Strong, demonstrable knowledge of the Singapore market and an established local business network you can activate

- Deep understanding of local business culture and how to build trust with Singapore-based clients and partners

- Track record of closing deals and hitting revenue targets

- Excellent communication and negotiation skills
Nice to have

- Experience in gaming, mobile apps, ad-tech, or merchant/SME platforms

- Experience setting up CRM and sales processes

What we offer

- A genuine 0→1 mandate with real ownership

- Competitive base salary plus performance-based commission tied to partner milestones

- Direct access to leadership and fast decision-making

KiX is an equal opportunity employer. We consider all applicants fairly on the basis of merit, skills and experience, regardless of age, race, religion, nationality, gender, marital or family status, or disability, in line with TAFEP's Tripartite Guidelines on Fair Employment Practices.

To apply: send your CV and a short note on a partnership you built or saved to hr@mozat.com.

• Develop and manage charter and load plans for oversized or irregular capital equipment shipments.
• Prepare aircraft loading instructions, coordinate revisions with airlines, and secure approval from load masters.
• Oversee ULD packaging and cargo build‑up, ensuring warehouse teams execute load plans accurately despite dimensional variances.
• Provide ongoing training to freight and warehouse staff on handling complex, non‑standard cargo.
• Optimize cargo planning to maximize yield, reduce airline costs, and ensure timely uplift schedules.

Requirements:

• At least 5 years of experience in in airfreight and capital equipment logistics.
• Strong critical thinking and problem‑solving skills, especially when actual cargo dimensions differ from planned specs.
• Effective time management with proven ability to coordinate across customer service, warehouse, and airline stakeholders.
• Excellent teamwork and communication skills to manage multiple changes and ensure smooth execution.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role Overview

We are seeking an IT Project Manager to lead enterprise network infrastructure projects across LAN, WAN, Wireless, Data Centre, Cloud Connectivity, and Network Security environments. The role involves managing end-to-end project delivery while working closely with technical teams to support network design, implementation, migration, and optimization initiatives.

Key Responsibilities

• Manage end-to-end delivery of network infrastructure projects, ensuring scope, timeline, budget, and quality objectives are met.

• Coordinate with stakeholders, vendors, and technical teams throughout the project lifecycle.

• Support the design, implementation, and optimization of enterprise network solutions across LAN, WAN, SD-WAN, Wireless, Data Centre, and Cloud environments.

• Coordinate network migrations, upgrades, refreshes, and deployment activities.

• Manage project risks, issues, dependencies, and escalation processes.

• Ensure compliance with security, governance, and operational standards.

• Oversee vendor management, procurement activities, and service delivery performance.

• Prepare project plans, status reports, and project documentation.

• Collaborate with infrastructure, cloud, cybersecurity, and application teams to ensure successful project execution.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or a related field.

• At least 6 years of experience in IT Infrastructure, Network Engineering, or Project Management roles.

• Experience managing infrastructure or network-related projects.

• Knowledge of:

  • Cisco Routing & Switching

  • WAN / SD-WAN

  • Wireless Networks

  • Firewalls (Palo Alto, Fortinet, Check Point, Cisco)

  • Load Balancers (F5)

  • VPN, DNS, DHCP, TCP/IP

  • Data Centre and Cloud Networking (AWS/Azure)

• Strong understanding of network architecture, troubleshooting, and infrastructure operations.

• Experience managing stakeholders, vendors, and cross-functional teams.

• Strong communication, planning, and stakeholder management skills.

Preferred Qualifications

• PMP, PRINCE2, or equivalent Project Management certification.

• Relevant networking certifications (e.g. CCNP, CCIE) will be an advantage.

• Experience delivering network infrastructure projects in enterprise environments will be an advantage.

• Knowledge of ITIL processes and service management practices will be an advantage.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Job highlights

Career growth opportunity, Paid leave, Flat organization, Meals provided

Responsibilities

About Us

Embedded in client environments, this role leads Forward Deployed Engineers (FDEs) to rapidly develop and debug AI applications to accomplish production-grade deployment, while driving product feature iteration.

Responsibilities

-Develop a deep understanding of client business scenarios, lead FDEs to rapidly build and validate AI application prototypes, provide the technical architecture guidance they need, and iteratively advance agent systems to production-grade deployment.

-Lead FDEs in designing AI and cloud-based architectures and, through AI-assisted development, rapidly implement them in client environments, effectively integrating client application APIs and data systems in compliance with client security requirements.

-Lead FDEs in building high-performance evaluation pipelines and observability frameworks to ensure agent systems meet requirements for accuracy, safety, and latency.

-Identify reusable application patterns and technical issues, translate them into product feature requests, and drive product development.

-Work closely with client engineering teams to ensure the successful launch, long-term success, and strong adoption of AI applications.

Qualifications

Minimum Qualifications

- Bachelor’s degree in computer science, engineering, mathematics, or a related field, or equivalent hands-on experience.

- 5+ years of client-facing technical architecture and delivery experience, strong command of vibe coding, and the ability to independently handle prototype development, client communication, and production-grade delivery.

- 2+ years of technical team management experience.

- Experience with AI applications, such as prompt engineering, fine-tuning, RAG, and agent development, and in cloud-based architecture and development, such as development using cloud service APIs/SDKs, automated deployment, and high-availability architecture.

Preferred Qualifications

- Master’s or PhD degree in a related field.

- Deep client communication and business consulting experience, especially experience communicating with client C-level stakeholders.

- Experience delivering AI solutions for one or more industries, with familiarity with the corresponding industry ecosystems.

- Experience developing complex agent systems, with proficiency in open-source or commercial agent development frameworks, such as LangGraph, CrewAI, and agent development SDKs from cloud service providers.

• Support the Enterprise Risk Management team
• Oversee and maintain risk and control registers, incident reporting, and process gap analysis across departments
• Exercise oversight on third-party supply chain and outsourcing risk, including review of risk assessments conducted by second-line departments
• Conduct risk assessments on projects and initiatives in partnership with business functions
• Support assurance reviews by performing control testing to assess operating effectiveness
• Promote operational risk management awareness and contribute to a healthy risk culture
• Support projects impacting the Enterprise Risk Management function

Requirements

• Prior risk and control experience, operational risk management in a financial institution

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Working days: 5,5 days working

Location: Project Sites

Responsibilities

• Manage construction projects from planning to completion, ensuring targets for quality, cost, safety, and schedule are achieved.

• Report project progress to senior management.

• Coordinate with clients, consultants, authorities, and subcontractors to ensure smooth project execution.

• Prepare and review project schedules, method statements, technical submissions, and risk assessments.

• Conduct project coordination and site safety meetings.

• Perform other duties as assigned.

Requirements

• Degree in Civil Engineering, Construction Management, or a related field.

• 5–10 years of building construction experience.

• Completed at least one HDB, or hotel project as a Project Manager.

• Strong leadership, communication, and project management skills.

• Able to lead teams effectively in a fast-paced environment.

For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume including:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

NGUYEN THI DOAN | R23116355

RRecruiter Pte. Ltd. | 18C9514

Permanent position, Salary up to $5,000

Job Description:

• Responsible for all activities on the project, the field team and people on site ensuring that quality and safety standards are not compromised.
• Projects must be delivered on time, oversee budget and cost control and in accordance with the contract scopes and specifications.
• To prepare and submit progress reports, progress claims, safety reports, materials to purchase and ad-hoc reports for projects.
• Liaison will be required with the clients and consultants for design and with management team, supply chain and vendors, suppliers, sub-contractors and internal support functions.
• Coordination and liaise with Architects/ Consultants / Main Contractors / Vendors / Sub-Contractors / Clients and Authorities.
• The candidate will be fully accountable for the overall financial result of each project and will be expected to regularly monitor and review progress against plan and where necessary to take action to mitigate on overspending in costs.
• Lead the project team in the execution of projects.
• Project planning and resource allocation.
• Conduct site survey (pre-commencement, post project etc).
• Documentation and effectively communication with external parties and internal departments (approval of drawings, samples, schedule, delays, technical clarifications, EOT, etc).
• To attend site meetings with customers and vendors.
• Other duties as assigned from time to time.

Job Requirements:

• Candidate must possess at least a Diploma in Engineering (Civil), Engineering (Mechanical / Electrical / Electronics/ Mechatronics), Project Management or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• WSQ Manage Workplace Safety and Health in Construction Sites (CSCPM) or Construction Safety Course for Project Managers – CSCPM Certification.
• Proficient in Microsoft Word, Excel, PowerPoint and Microsoft Project.
  

Interested candidates can forward their CVs in MS Word format to connie@triton-ai.com

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

1. Serve as the primary point of contact for enquiries, delivering timely and professional responses across multiple communication channels

2. Maintain and manage the database to support accurate outreach, engagement tracking, and relationship management

3. Plan and execute local and overseas engagement activities, and manage presence across social media platforms and the corporate website

4. Curate and feature community success stories while continuously enhancing programmes through surveys, focus groups, and innovative ideas

5. Monitor and evaluate engagement outcomes, prepare reports, and benchmark initiatives against industry best practices

6. Manage budgets for all engagement activities and partner with internal teams, including Career Services, to connect members with relevant opportunities and lifelong learning initiatives

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Company Overview

TeleScience Singapore is an established ICT company supplying and servicing a broad range of networking, broadband transmission, GPS time servers and synchronized clocks, cyber security solutions and test equipment. Our clients include telecom carriers, service providers, local and foreign MNCs, and system integrators.

Job Summary

Provide comprehensive pre-sales and post-sales technical support for ICT products, ensuring successful project implementation and customer satisfaction through consultancy, demonstrations, installation, training, and maintenance.

Responsibilities

• Deliver technical consultancy during pre-sales to support customer decision-making and product proof of concept demonstrations
• Execute post-sales activities including installation, commissioning, training, and maintenance of ICT equipment to ensure operational success
• Collaborate with customers and suppliers to coordinate and ensure timely and effective project implementation
• Advise and support the internal sales team with technical expertise to enhance sales effectiveness
• Monitor and manage inventory levels to maintain sufficient stock for fulfilling maintenance contract obligations

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

About the Team 

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges, from strategy to execution. 

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.  
 

About the Role 

As a Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the broader FS S&O practice. Your responsibility will be but not limited to the following:  

• You will lead client interactions and delivery of work alongside leaders and junior teammates.  

• You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work.  

• Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.  

• As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential. 

• You will help to build and sharpen our offerings to clients.  

• You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings.  

• Using your business acumen and your experience in Financial Services, you will have your client’s futures in mind by pre-empting their problems and showing them how we can help. 
   

About you 

You are likely to be a Financial Services professional with the following key attributes: 

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus. 

• Prior consulting or direct experience with the Financial Services industry (Banking, Asset & Wealth management, Insurance, Fintechs) 

• Atleast 6 - 8 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles 

• Demonstrated experience in delivery leadership, people management, and driving team outcomes 

• Expert problem-solving and analytical skills (both quantitative and qualitative orientations)  

• Ability to communicate complex concepts simply to a broad audience, with track record of senior executive level engagement 

• Experience in the Financial Services industry (banking, insurance, or otherwise) and solid functional knowledge in business (sales, marketing, operations, IT, etc) 

• Strong personal presence, combined with compelling and professional presentation and communication skills 

• Agile, Scrum, PMP, Lean / Six-Sigma or equivalent certifications will be advantageous 

Our client is a Global Provider of integrated value chain management solutions. Due to business needs, they are now recruiting a Business Development Manager (Printing, Packaging, Publishing)to be part of their team for ongoing transformation projects. They are located in the Central - easily accessible.

The Business Development Manager will be responsible for:

• Identify, develop, and secure new business opportunities within target industries and markets.
• Build and manage a strong sales pipeline to achieve revenue, profitability, and business growth targets.
• Prepare proposals, negotiate commercial terms, and successfully close new business opportunities.
• Monitor sales performance, maintain accurate sales forecasts, and execute follow-up strategies to maximize account growth.

Account Management & Customer Engagement

• Develop and maintain strong relationships with key customers to drive customer satisfaction, retention, and repeat business.
• Serve as the primary liaison for customer enquiries, coordinating with internal stakeholders to ensure timely resolution of issues and fulfilment of client requirements.
• Identify opportunities to expand existing accounts through cross-selling and upselling initiatives.
• Gather customer feedback and market insights to enhance service offerings and improve customer experience.

Market Development & Strategic Planning

• Conduct market research to identify industry trends, competitor activities, and emerging business opportunities.
• Analyze customer requirements and develop tailored solutions that align with business objectives.
• Prepare and deliver compelling business presentations and proposals to prospective clients.

Cross-Functional Collaboration

• Collaborate closely with operations and internal teams to ensure seamless project execution and service delivery.
• Communicate customer expectations effectively to internal stakeholders to ensure alignment and operational excellence.
• Support continuous improvement initiatives by sharing market intelligence and customer feedback with the wider business.

Requirements

• Bachelor's Degree in Business, Marketing, or a related discipline.
• Minimum 3–5 years of experience in business development, sales, or account management within a B2B environment.
• Proven track record of acquiring new customers and growing key client accounts.

This role will be part of the fast growing dynamic custody operations team, working with the product sales team, relationship management team as well as internal stakeholders.

Job Duties and Responsibilities:

1. Act as Maker on all outbound payment instructions, settlement instructions, and securities movement instructions within the custodian banking platform, ensuring accuracy before submission.
2. Process trade settlements, corporate actions, static data updates, and MIS reporting of the custody business.
3. Ensure daily BAU tasks are completed and exceptional matters escalated to management in a timely manner.
4. Input and process custodian sub-account opening, custody fee processing, and related operational tasks.
5. Liaise with Head office custody team, operations team from various branches regarding custody business.
6. Coordinate with sub-custodians, and internal stakeholders to resolve discrepancies and ensure smooth settlement.
7. Provide management support, drive and implement process enhancement and improvements.
8. Participate in UAT testing for system upgrades and new function launches.
9. Handle issues and requests from both internal and external stakeholders regarding custody operational enquiries.
10. Performance oriented; promote the development of custody business by working closely with Front office team.
11. Constant discussion with team lead and team members on possible process streamlining.
12. Involved in process reviews and updating the team's standard operating procedures, ensuring compliance with regulatory requirements (MAS, SGX, etc.)
13. Actively involved in custody related information collation and MAS reporting.
    

Requirement:

1. Bachelor’s degree with 2-3 years of working experience, preferably in banking, custody operations or securities and fund operations.
2. Knowledge on the duties of a Depository Agent will be added advantage.
3. High adaptability, ability to handle stress in a fast paced environment and efficient team manager.
4. Meticulous and efficient team member driving team to complete assigned task within the designated timeframe.
5. Effective communication with good interpersonal, written and verbal skills in both English and Chinese so as to provide service for Chinese speaking customers and report to Head office.
6. Proficiency in Python or PowerPoint will be an added advantage.