Total 5,630 quality control manager job vacancies in The Philippines

The Organisation

Blossom Seeds is an IPC-registered charity focused on eldercare in Sembawang. While our staff strength is modest, we serve a potential pool of 5,000 seniors with the help and support of our many volunteers.

Join Our Team as a Senior Volunteer Manager!

We seek a dynamic leader to head up our volunteer management team consisting of three people. Reporting to the CEO, this position helps to bring clarity and collaboration in the organisation’s role as a “SG CARES” centre for Sembawang.

What difference can you make?

Focus areas include building sustainable community partnerships, fostering corporate social responsibility (CSR) initiatives and attracting retaining and developing volunteers to enable the organisation to fulfil its mission: to serve seniors with love and care. The position also entails overseeing the planning and execution of outreach and fundraising events.

What will you need to thrive in the role?

·    A tertiary degree not limited to eldercare or social services with 8 or more years of supervisory experience would ideally be the platform for the successful candidate.

·   Leadership, partnership & event management experience are also essential.

·   Excellent communication and presentation skills to various stakeholders are vital

·   Digital literacy including being adept with social media platforms has to be of a high order.

·    Having a genuine caring disposition for seniors will go a long way to win over volunteers to the cause.

·    Multilingual capability would be advantageous

·    Problem-solving & decision-making skills and to apply them effectively to navigate ambiguous situations would be useful.

·    Being prepared to work beyond standard work hours including weekends

Fund Operation Manager (VP)

Roles & Responsibilities

• LP Onboarding
  Manage the full onboarding process for Limited Partners, ensuring smooth documentation flow and compliance with regulatory standards.
• Portfolio Company Onboarding
  Coordinate the onboarding of new portfolio companies and ensure all required documentation, KYC, and operational setup are completed.
• Investor Relations (IR)
  Lead LP communication and support, including regular reporting, updates, and responding to investor inquiries.
• Review of Legal Agreements
  Conduct initial reviews of fund-related agreements, investment contracts, and other legal documents in collaboration with external counsel.
• KYC / AML & SOF/SOW Verification
  Perform KYC/AML checks and verify Source of Funds (SOF) / Source of Wealth (SOW) for LPs, external vendors, and new investees.
• Portfolio Monitoring
  Track portfolio performance, financial updates, and key operational metrics.
• Capital Call & Distributions Management
  Prepare, execute, and communicate capital calls and distributions to LPs.
• Investment Due Diligence
  Support due diligence processes for potential investments, including financial, legal, and operational assessments.
• Regulatory Compliance
  Ensure adherence to MAS regulations and maintain internal compliance standards.
• Audit Coordination
  Liaise with internal and external auditors to facilitate smooth and timely audit processes.
• Fund Accounting
  Maintain accurate accounting records for investment funds, including NAV calculations and reconciliation.

Requirements

• Minimum 3 years of experience in VC, private equity, fund operations, or audit.
• “A startup-minded, self-driven individual who resonates with BEENEXT’s philosophy.”

Company Overview

BRIGO TECHNOLOGY (SINGAPORE) PTE. LTD. specializes in precision manufacturing and modular assembly for MedTech, Aerospace, and Semiconductor sectors. With operations in Singapore, Malaysia, and China, it delivers reliable, scalable solutions and end-to-end services to global high-end industries.

Job Summary

Lead and manage comprehensive human resource functions including recruitment, performance assessment, training, employee relations, and administration to support organizational growth and operational excellence

Job responsibilities:

1. Responsible for recruitment, performance assessment, training, salary and welfare, employee relations, administration and other daily work;

2. Prepare personnel recruitment plan and promote its implementation;

3. Plan and coordinate the overall operation of the personnel department, update and improve the personnel management system;

4. Excellent communication and public relations skills, with the ability to solve emergencies;

5. Promotion and implementation of training plans;

6. Organizational development of personnel.

Position conditions:

1. University degree or above, major in human resources, business management, more than 5 years of working experience, more than 3 years of working experience in the same position;

2. Have a systematic understanding of modern enterprise human resource management mode and practical experience accumulation, have a deep understanding of all functional modules of human resource management, at least proficient in recruitment, performance, training three modules, able to guide the work of each functional module;

3. Familiar with national and local laws, regulations and policies on human resource management in Singapore and Malaysia;

4. Excellent communication and public relations ability, with the ability to solve emergencies;

5. Have good interpersonal skills, organization and coordination skills, communication skills and the ability to solve complex problems；

6. Have the ability to build team members from 0 to 1;

7. Fluent in English, listening, speaking, reading and writing. Ability to communicate effectively in Mandarin is preferred to liaise with Chinese-speaking stakeholders and colleagues in China.

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 5 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and Welding Process
• Experience in GDT is a must

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Job Scope

• Execute audits of the company, in order to provide an objective and independent assurance on the adequacy and effectiveness of the internal controls, risk management and governance of the Company.
• Assist in the formulating of the annual risk-based audit plans.
• Prepare pre-audit administration work prior to the commencement of the audit.
• Ensure the efficient performance of audit fieldwork to achieve audit objective and timely completion.
• Execute the audits, and to ensure quality of audit execution.
• Conduct audit commencement and exit meetings.
• Finalize audits and submit audit reports in a timely manner.
• Participate in projects/new initiatives organized by Audit and any other ad-hoc assignments.

REQUIREMENTS

• Degree or equivalent
• At least 6 years of relevant working experience, preferably within the financial industry
• Experienced in audit is an added advantage
• Good report writing and presentation skills
• Self-motivated and Independent
• Fast leaner with good time management skills
• Proactive and able to multitask effectively
• Auditor and technical skillsets will be added advantage

Financial Services Manager

$10000-18000

To apply or find out more, please contact

Leong Jia Wei

(Reg No: R25157456) on 

WhatsApp

+65 80358497

or email

jiawei@placement.com.sg

I also carry more Junior and Senior variants of this role; please browse our Company Page to find out more.

https://www.mycareersfuture.gov.sg/companies/placement-professionals-53226217D

(Mid–Senior Level | Team Leadership & Advisory Growth)

NB. This role is a Commission-based role; the Salary Range I included is an average approximate based on past teammates’ earnings.

Role Overview

The Financial Services Manager role is designed for experienced advisors or sales professionals ready to take on leadership,mentorship, and business-building responsibilities, while continuing to maintain a personal advisory portfolio.

This role is ideal for:

• Advisors with 2–5 years experience in insurance or investment sales
• High-performing sales professionals seeking structured leadership pathways
• Career switchers with proven team management experience

Key Responsibilities

• Manage and mentor a team of Financial Consultants
• Drive team productivity, professionalism, and compliance standards
• Conduct coaching sessions, case discussions, and performance reviews
• Support recruitment, onboarding, and development of new advisors
• Maintain own client portfolio and advisory responsibilities
• Ensure adherence to governance, risk management, and regulatory standards

What We Are Looking For

• Proven sales performance and client management track record
• Strong leadership, coaching, and people-development skills
• High integrity with strong governance mindset
• Able to balance personal production and team development
• Determined, resilient, and growth-oriented

Remuneration & Career Progression

• Competitive managerial commissions and overrides
• Performance-based incentives
• Structured leadership development programme
• Clear pathway to Financial Services Director
• Potential earnings: 200%–300% of past 3-year income, subject to performance

By applying, you consent that the contents of your CV and answers in the form will be processed for the purpose of job matching.

This role will support the team lead to manage retainer and brand campaign projects, including day-to-day client liaison, interpreting client briefs, supporting strategic planning, and coordinating internal teams to deliver ongoing work.

This role requires experience working in an integrated communications or PR agency environment.

Responsibilities:

Account & Project Management

• Participate in client meetings with cross-agency partners and cross-functional teams
• Serve as a reliable day-to-day contact for clients and craft clear, professional written communication
• Translate client briefs and collaborate with internal teams to develop proposals, presentations, and execution plans
• Coordinate with internal teams, regional offices, and agency partners to ensure aligned execution across markets
• Oversee the quality of deliverables produced by junior team members
• Ensure projects are delivered on time and meet client expectations
• Manage project budgets, quotations, and related financial processes
• Lead the team in developing project recap reports and highlight key insights and learnings

Media/Influencer Relations

• Develop and maintain strong relationships with media & influencers across general and verticals
• Capable of pitching media/influencer editorial features and earn coverage
• Identify celebrities and influencers to support brand storytelling and engagement
• Manage media partnerships and oversee quality control of media content (including video and imagery)

Content Development

• Draft selected communication materials including press releases, speeches, event rundowns, briefing books, media and KOL briefs, and video scripts
• Review and refine deliverables produced by junior team members to ensure quality and consistency

Research & Planning

• Support the development of presentations and proposals using industry insights and market research
• Analyze data and translate findings into actionable recommendations

New Business Support

• Support the team lead in new business development, including client communication and pitch proposal preparation

Requirements:

• At least 5-6 years of experience in integrated comms or PR agency background
• Able to communicate and collaborate daily with overseas foreign colleagues and other stakeholders (e.g. media & KOL) via email and necessary tools (e.g. WhatsApp, WeChat, LINE, Viber,etc.) Strong presentation and communication skills
• Proven ability to manage projects independently and liaise with clients effectively.
• A proactive team player with strong interpersonal skills
• Experience working with cross-market or regional teams is a plus

Snr AVP or VP, Enterprise Risk Management

Responsible for enhancing the firm'senterprise-wide risk management framework, with emphasis on operational risk,third-party risk management, outsourcing risk oversight, and controlgovernance.

Working closely with business,operations, technology and support functions, you will provide independentsecond-line oversight, challenge and guidance across the organisation, ensuringrisks are appropriately identified, assessed, mitigated and reported.

Responsibilities

• Support enhancement of the Enterprise Risk Management framework.
• Review and recommend risk appetite statements, metrics andtolerances across key risks.
• Lead enterprise-wide risk assessments
• Facilitate the identification, evaluation and monitoring of materialrisks.
• Drive the Risk and Control Self-Assessment (RCSA) programme
• Partner with first-line stakeholders to identify control weaknessesand implement remediation.
• Oversee the development, monitoring and reporting of Key RiskIndicators (KRIs) and risk dashboards for senior management and governancecommittees.
• Identify emerging risks and external threats which may impact the riskprofile.
• Provide challenge and oversight of risk mitigation strategies andcontrol effectiveness.
• Conduct thematic reviews, control assessments, risk assuranceactivities and gap analyses.
• Be a subject matter expert for outsourcing risk, vendor risk andthird-party risk management.
• Review and challenge vendor due diligence assessments, outsourcingarrangements, critical service provider oversight and associated risk controls.
• Partner with technology teams to ensure a coordinated approach torisk management.
• Support risk committee reporting
• Provide risk insights to senior management and key stakeholders.

Requirements

• 8-12+ years of experience within enterprise risk management,operational risk, or risk assurance
• Financial services experience is a must.
• Strong understanding of Risk Management frameworks.
• Experience in third-party risk management, outsourcing riskoversight, vendor due diligence.
• Experience leading RCSAs, control assessments, risk reviews andremediation programmes.
• Familiarity with MAS Outsourcing Guidelines, MAS Technology RiskManagement Guidelines.
• Ability to engage, influence and challenge stakeholders across alllevels of the organisation.
• Experience preparing risk reporting and presenting to seniormanagement, risk committees or governance forums is preferred.

This opportunity is suited to anexperienced risk professional seeking a broad enterprise-wide / operationalrisk remit with meaningful exposure to operational risk, third-party risk management, governance and organisational resilience.

Apply now.

We only advertise on LinkedIn and our own careerspage. We do not advertise roles through third-party job boards, aggregators, or job scraping apps. Vacancies reposted elsewhere may be outdated andapplications may not be received by our team. Your personal data may be at risk by using unverified platforms. We are only able to respond to applicants whosebackgrounds are relevant to the mandate or our broader remit. Applications notconsidered relevant will not be retained within our system.

SLOANE | SHOREY

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License20S0307

Roles& Responsibilities:
1. Assist the Head of Risk Management in the implementation of the overall company Risk Management Framework (policies, procedures and methodologies).

2. Assist the Head of Risk Management in the assessment of risks andimplementation of appropriate limits for new activities. Assess the materialityof gaps in the valuation and risk measurement of existing transactions.

3. Conduct regular review on the appropriateness of established limits, inlight of current trading book strategies and monitor established limits andcompliance to trading and control policies.

4. Responsible for effective monitoring, early warning and reporting of thetrading books under his/her responsibility. To communicate effectively withfront and back office personnel, as well as to ensure completeness and accuracyof data in the system. On a daily basis in accordance to the Company policies,to compute, monitor, analyse and report the exposure of the books, ensuringthat the exposures are under the approved limits. Effective monitoring andunderstanding of market so as to mitigate potential risk events that theCompany may encounter.

5. Perform monthlyclosing tasks as required for the books under his/her responsibility, andprovide analysis for the profit and loss position for the books. Also to assistin the drafting of various reports as requested by the Risk ManagementCommittee.

6. Possess a strongunderstanding of market risk valuation models, including the principlesunderlying VaR methodologies, and be responsible for maintaining and enhancingexisting VaR models to ensure their ongoing relevance and effectiveness.Conduct stress testing, scenario analysis, and back-testing on a regular basisin accordance with requirements to ensure the validity and reliability of riskmeasurement results. In addition, provide value-added risk analysis andinsights to Management and trading teams on sources of profit and loss, keyrisk exposures, and scenario analysis to support informed decision-making.

7. Gather and compiledaily mark to market prices and any relevant data and information fordissemination to relevant personnel and uploading of the data into CXL system.Also to perform End-of-Day operations in CXL system.

8. Possess foundational knowledge of the biofuels market, including itsmarket dynamics, business models, and pricing mechanisms.

9. Responsible for thehedging business of the account in charge, including but not limited to thereview and monitoring of the hedging strategy, the evaluation of the hedgingeffectiveness, the accuracy and rationality of the hedging ratio calculation,the review of the monthly, quarterly and annual reports of the hedging business,and the compliance inspection etc.

Requirements:

1. University Degree in arelevant discipline is required. Post-graduate degree in Business, Economics,Finance, or other numerical discipline preferred;

2. Min. 10 years of relevant experience, including at least 5 years in similar capacity;

3. High degree of IT literacy as an enabler to the quantification, measurement & reporting oftrading risks & exposures；

4. Demonstrate the following Supply & Trading Competencies:

• Understand the Energy Commodities Trading Industry & External Market (Skillful Application)
• Regulatory Compliance & Assurance (Basic Application)
• Market Risk Management (Skillful Application)
• Quantitative & Analytical Skills (Skillful Application)

5. Excellent communication skills, strong team player with ability to work collaboratively with external vendor, and internal staff in the Trading, Risk Management, Operations, Finance and IT Departments;

6. Possess strongbusiness acumen, good team spirit and excellent organizational, communication& interpersonal Skills;

7. Meticulous, good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;

8. Effectively bilingual in both English and Mandarin (as the position needs to frequently communicate with English/Chinese-speaking stakeholders verbally/ in writing as well as to prepareand proof-read English/Chinese official documents and presentations wheneverappropriate).

Objective of the position :

The product manager for Networks execute product line strategy in the cables vertical with a view to improve the revenue, profitability and increase customer base for our company's cables product. The position is also responsible for credible pricing strategy to meet the long-term needs of the Company.

The product scope includes Industrial End to End connectivity Products – Industrial Communication cables, Industrial Ethernet Switches (Managed and Unmanaged), Industrial data connectors, Industrial cellular Routers, Protocol Gateways, and other industrial networking and end to end connectivity products.

Key Responsibilities:

1. Manage product portfolio roadmap and lifecycle from strategic planning to end of life.

2. Launch NEW products via Stage Gate Process and product life cycle management in collaboration with local, regional, global stakeholders with the guidance of Global Product Cluster Manager.

3. Manage product, price, place, and promotion.

4. Study the market, prepare business cases for each NEW product and support development team to develop plans for localization of products.

5. Product Marketing activities in close co-ordination with Sales and Marketing.

6. Conduct regular needs analysis of customers, segments to achieve best operational efficiency and service levels to the customers.

7. Directly manage pricing based on market inputs and keep list price updated based on LME and market considerations.

8. Conduct technical seminars and business updates with customers in coordination with sales teams to promote company's products.

9. Track the performance of the product clusters across regions and customers and recommend corrective strategies for higher sales revenue and profitability.

10. Ability to manage multiple up to 3 to 5 new projects.

11. Conduct market research individually and along with sales/ external agencies.

12. Have an end-to-end view from source to final customer on profitability and revenue of products

Accountabilities & Performance Measures:

1. Achieve assigned organizational objectives for product cluster growth, pricing and product mix.

2. Support sales teams in sales closures through technical support and seminars to customers.

3. Drive localization efforts for product cluster topline growth and profitability.

4. Ownership for assigned global product portfolio within specific applications

Skills and Qualification

1. Engineering or Science Graduate, MBA graduate is an advantage.

2. Overall, 7-12 years with min. 3 years of strong experience in Product Life Cycle Management with reputable companies.

3. Candidates preferred are from Industrial Communications and Data Center Industries.

4. Prior experience in cable engineering will be a plus.

5. Quick learner: Willingness to learn Company's cables portfolio and apply product management experience.

6. Strong communication skills, both written and verbal.

7. Adept in conduct of technical seminars/webinars, good analytical skills.

8. High proficiency in sales related processes and tools.

9. English proficiency, preferably with second language skills.

10. Proficient in Excel, MS Word, Power Point and knowledge of Power BI.

Construction QAQC Manager

Responsible for establishing, implementing, monitoring, and improving the Quality Assurance (QA) and Quality Control (QC) system to ensure all works comply with project specifications, BCA requirements, consultants' requirements, ISO standards, and client expectations.

1. Quality Management System (QMS)

Develop and maintain Project Quality Plan (PQP).
Ensure compliance with ISO 9001 Quality Management System.
Implement company quality policies and procedures.
Conduct periodic reviews and updates of quality documentation.
Lead quality audits and management review meetings.

2. Inspection & Testing Management
Establish Inspection and Test Plans (ITP).
Ensure inspections are conducted according to approved procedures.
Monitor site inspections, material inspections, and testing activities.
Review and verify test reports from laboratories.
Ensure all quality records are properly maintained.

3. Quality Control of Construction Works
Monitor structural, architectural, M&E, and finishing works.
Ensure works comply with:
o  Approved drawings
o  Method Statements
o  Specifications
o  BCA requirements
o  Consultant requirements
Identify non-conformance and recommend corrective actions.

4. Non-Conformance Management
Manage NCR (Non-Conformance Reports).
Investigate quality defects and root causes.
Implement corrective and preventive actions (CAPA).
Track closure of NCRs.

5. CONQUAS & Quality Assessment
Lead project preparation for BCA CONQUAS assessment.
Coordinate with consultants and subcontractors on quality improvement.
Conduct mock inspections.
Monitor quality performance trends.

6. Subcontractor Quality Management
Evaluate subcontractor quality performance.
Conduct quality briefings and training.
Ensure subcontractors comply with project quality requirements.
Participate in subcontractor selection and evaluation.

7. Documentation & Records Management
Maintain:
o  Material approvals
o  Inspection records
o  Test reports
o  Method statements
o  Quality checklists
o  As-built quality records
Ensure proper document control procedures.

8. Staff Training & Competency Development
Conduct quality awareness training.
Train engineers and supervisors on QAQC requirements.
Promote continuous improvement culture.

9. Handover & Defect Management
Manage project quality handover process.
Coordinate pre-TOP and CSC inspections.
Monitor defects rectification.
Ensure timely closure of defect lists.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Descritption:

• Assist in planning and create schedules and projects timelines
• Assist in preparation of required documents for awarded and on-going projects by main-con
• Assist in resolving sites problems encountered during the contract period
• Delegate tasks and responsibilities to respective personnels
• Report to PM weekly regarding to site progress condition
• Maintain good relations with site management
• Submit and check all relevant documents before submitting to office for claim submission

Job Requirements:

• MIn 3 years relevant working experiences
• Excellent leadership, good management skills, good communication skills with engineers, contractors and working colleagues
• Able to take on various challenging jobs assigned
• Proficency with MS office
• Independent, responsible and positive working atttidude

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of this role is to:

• Generate revenue and drive business growth for the company through selling of media solutions
• Expand customer base by growing existing clients and acquiring new ones
• Increase market share

Scope of the role:

• Build relationships with existing clients and agencies
• Prospect new leads
• Identify clients' needs, conduct sales presentations, negotiate terms and close deals
• Understand market/sector insights

Responsibilities :

• Achieve individual target set by the company
• Prepare sales forecasts and monitor sales revenue (TX) to ensure accuracy in monthly sales achievements
• Market and monetize all available inventory across Mediacorp's media platforms through programme sponsorships and other creative media solutions
• Possess basic understanding of Mediacorp's offerings, with an ability to conceptualize ideas, leveraging the strengths of our media to offer value to clients' marketing strategies
• Responsible for all aspects of account management, including developing strong relationships with clients, attending to their business needs and ensuring smooth delivery of media solutions to maintain client satisfaction
• Act as a conduit between clients and internal stakeholders to come up with relevant and effective media solutions to achieve clients' marketing and communication objectives
• Communicate crafted media solutions effectively and persuasively to clients
• Handle objections and resolve any challenges to close sales
• Ensure campaigns are executed smoothly as promised through prompt follow-ups
• Liaise with different internal stakeholders at various points of the sales journey. E.g. Creative team, booking admin, ad-ops, finance, customer & content group, central marketing, legal etc

For more senior Team Members:

• Provide a consultative approach in understanding and addressing clients' needs
• Work independently to drive growth from existing clients and develop new accounts
• Think strategically to uncover new business opportunities

• Degree or Diploma with minimum 5 years' experience in Sales & Marketing environment
• Team player with high level of energy, resourcefulness & business acumen
• Skilled communicator and problem solver
• Ability to build trust and rapport with clients
• Attention to details (meticulous) to ensure optimum delivery of campaign

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The CRM & Customer Lifecycle Manager is responsible for developing and driving customer lifecycle and retention strategies for The Wonder Shop, Mediacorp's content-driven ecommerce platform. This role focuses on maximising customer lifetime value through CRM, loyalty, and personalised engagement across owned channels.

Working closely with the Marketing & Growth Strategy Manager, this role translates overall growth strategy into effective lifecycle programmes, ensuring strong customer retention, engagement, and repeat revenue contribution.

Key Responsibilities

1. Customer Lifecycle Strategy & Execution

• Develop and implement end-to-end customer lifecycle strategies across onboarding, activation, retention, and reactivation.

• Design and optimise automated customer journeys based on behavioural and transactional data.

• Continuously refine lifecycle touchpoints to improve engagement, conversion, and repeat purchase rates.

1. CRM & Retention Marketing

• Own CRM channels (email, and other owned platforms) as key drivers of customer engagement and revenue.

• Plan and execute CRM campaigns, including newsletters, triggered flows, and targeted communications.

• Ensure consistency of messaging and alignment with overall marketing campaigns.

1. Segmentation,Personalisation& Customer Insights

• Lead customer segmentation strategies to enable targeted and personalised communication.

• Leverage data to identify key customer cohorts, behaviours, and opportunities for growth.

• Translate insights into actionable CRM strategies that improve customer experience and performance.

1. LoyaltyProgrammeDevelopment

• Support the development and optimisation of loyalty programmes to drive retention and frequency.

• Design engagement mechanics (rewards, tiers, incentives) that encourage long-term customer relationships.

• Monitor loyalty performance and recommend enhancements.

1. Database Growth & Health

• Drive initiatives to grow and strengthen the customer database across digital touchpoints.

• Ensure best practices in database management, segmentation structure, and data hygiene.

• Monitor deliverability, engagement health, and compliance standards.

1. Performance Management &Optimisation

• Own CRM performance metrics including engagement rates, conversion, retention, and revenue contribution.

• Conduct testing strategies (A/B testing, journey optimisation) to continuously improve outcomes.

• Provide regular performance insights and recommendations to inform broader growth strategy.

1. Cross-Functional Collaboration

• Partner with Marketing, Merchandising, and Digital teams to align CRM initiatives with broader campaigns and business priorities.

• Work closely with the Marketing & Growth Strategy Manager to ensure lifecycle strategies support overall business goals.

• Contribute to planning discussions with a strong customer and retention perspective.

Skills & Requirements

• 4-7 years of experience in CRM, lifecycle marketing, or retention marketing

• Strong experience with CRM platforms (e.g., Dot Digital, Braze, Klaviyo, etc.)

• Proven ability to build and optimise lifecycle programmes and automated journeys

• Strong analytical skills with the ability to translate data into actionable insights

• Experience in loyalty programme design or customer engagement strategies is a plus

• Ability to balance strategic thinking with hands-on execution

• Strong stakeholder management and communication skills