Total 975 Full-time quality assurance job vacancies in The Philippines

Job Description:

• Manage the overall quality and safety of food products at the Central Kitchen
• Ensure all food products comply with company standards and regulatory requirements
• Develop, implement, and review quality and food safety policies
• Plan and oversee routine inspections and audits
• Maintain and continuously enhance existing quality control processes
• Investigate customer feedback and address quality-related issues
• Verify that all products are produced in accordance with established QA protocols
• Ensure adherence to all standard operating procedures (SOPs)
• Monitor and uphold product quality standards
• Ensure all operations comply with HACCP and AVA/NEA regulations
• Lead and manage all quality assurance activities
• Drive product and process improvement initiatives
• Support research and development (R&D), including product and process development and food evaluation

Requirements:

• Degree in Food Science & Technology or any related fields.
• Minimum 5 years of experience as Quality Assurance role.
• Excellent communication and presentation skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Manager, Quality Assurance is responsible for independently monitoring, validating and assuring the quality standards of Early Intervention (EI) services across centres.

The role provides objective assurance to Senior Management that Ei services are compliant with regulatory requirements, aligned with approved quality frameworks and delivered with consistency and fidelity. The QA function identifies quality gaps, risks and systemic issues and recommends actions for management ownership and follow-up.

This role does not hold operational, curriculum, or clinical ownership, and is positioned as an independent internal assurance function.

Key Responsibilities

1. Quality Assurance & Compliance Monitoring

• Apply and validate organisational quality assurance frameworks against ECDA, MSF, and SPARK requirements for Early Intervention services.
• Conduct scheduled and ad-hoc quality reviews, audits and site visits to assess:
• Teaching and intervention practices
• Documentation and record-keeping
• Assessment and progress monitoring processes
• Compliance with approved standards and guidelines
• Serve as an internal quality validator, assessing consistency, fidelity and adherence to standards across centres.
• Identify quality risks, gaps and areas of non-compliance, supported by evidence.

1. Reporting, Assurance & Escalation

• Prepare clear, evidence-based QA reports for Senior Management, highlighting:
• Compliance status
• Quality strengths and gaps
• Risk implications
• Recommended corrective actions
• Track follow-up actions and closure of identified quality issues, ensuring accountability rests with the appropriate functional or centre leads.
• Escalate systemic or high-risk quality concerns in a timely and professional manner.

1. Data Review & Evidence Validation

• Review child progress data, programme documentation, and centre-level records to assess:
• Data integrity and consistency
• Alignment between documented practices and observed delivery
• Compliance with assessment and reporting requirements
• Validate that outcome claims and quality indicators are evidence-based and auditable without assuming responsibility for programme outcomes or intervention design.

1. Standards Alignment & Advisory Input

• Provide advisory input to management on quality trends, recurring gaps and systemic risks observed across centres.
• Support organisational readiness for external audits, reviews or accreditation exercises through independent pre-assessment and gap identification.
• Contribute to the strengthening of a quality and accountability culture while maintaining assessor neutrality.

• Minimum 8 years of professional experience in Early Childhood Education or Early Intervention including experience as a Centre Leader or equivalent senior role.
• Demonstrated experience in quality assurance, audits, accreditation, compliance reviews or governance-related functions.
• Strong working knowledge of ECDA regulations, MSF requirements and SPARK 2.0 (or equivalent quality frameworks).
• Proven ability to exercise independent professional judgement and make evidence-based assessments.
• Strong analytical, report-writing and documentation skills with the ability to synthesise findings into clear assurance reports.
• Professional communication skills, able to engage stakeholders objectively without assuming operational or supervisory authority.

RESPONSIBILITIES:

To oversee QA department, ISO Quality System and maintains a smooth running and efficient department.

QA EXECUTIVE

• Oversee / liaising daily operations in QA Dept.
• Create quality control/assurance program that ensures all jobs comply with quality system standards.
• Field visit of jobsites for inspections, feedback analysis and follow-up on of customers’ complaints.
• Create & recommend innovation schemes to enhance quality culture.
• Document internal audits and other quality assurance activities.
• Collect and compile statistical quality data.
• Planning & prioritization of all test-related tasks.
• Preparing and completing action plan, implementing productivity, quality and customer-service standards, identifying and resolving quality assurance issues.
• Prepare reports to communicate outcomes of quality activities.
• Identify training needs and organize training interventions to meet quality standards.

QUALITY MANAGEMENT REPRESENTATIVE (QMR)

• Maintaining ISO 9001 Quality Management System.
• Conduct Internal Quality audits.
• Ensure all Quality Manual are updated.
• Prepare quarterly Management Report.
• Evaluation of service failures & customers complaints & recommendation.
• Coordinate and communication with external bodies on matters relating to quality management system.
• Coordinate and support on-site audits conducted by external providers.
• Responsible for document quality management systems.

REQUIREMENTS:

• Candidate must possess at least Diploma in any field.
• At least 2-3 Year(s) in quality assurance experience.
• Knowledge and maintain ISO 9001 QMS in manufacturing environment.
• Able to conduct internal audit.
• Proficient in Microsoft Office.
• Meticulous, self-started and motivated
• Able to work independently with initiative
• Good report writing and communication skills.

REQUIREMENTS

• Diploma in Food Science, Food Technology or related disciplines
• Knowledgeable in local & international food safety standards
• Excellent communication and training skills

ROLES & RESPONSIBILITIES

1. Inspecting Raw Materials and Finished Products

• Assess the quality of raw materials, semi-finished, and finished food products.
• Ensure compliance with food safety standards, specifications, and government regulations.
• Conduct visual and physical inspections of products for defects, contamination, or spoilage.

2. Testing and Sampling

• Collect samples for laboratory analysis and ensure proper storage and labeling.
• Monitor critical control points (CCPs) to ensure compliance with safety protocols.

3. Compliance with Safety Regulations

• Ensure all products adhere to local and international food safety standards (e.g., SFA, Halal, HACCP, ISO 22000)
• Keep updated with regulatory changes and ensure production processes comply.
• Ensure proper documentation and record-keeping for audits and inspections.

4. Process and Equipment Monitoring

• Ensure production equipment is functioning properly and safely.
• Monitor environmental conditions such as temperature and humidity that may affect food quality.
• Implement calibration and validation of testing instruments.

5. Developing and Maintaining Quality Standards

• Design and update quality control protocols and standard operating procedures (SOPs).
• Train staff on quality standards and food safety regulations.
• Suggest improvements for production processes to enhance product quality and efficiency.

6. Reporting and Documentation

• Maintain detailed records of quality control tests, inspections, and non-conformances.
• Prepare reports summarizing findings and actions taken to correct issues.
• Investigate consumer complaints related to food quality and implement corrective actions.

7. Collaboration with Other Departments

• Work closely with production, procurement, and supply chain teams to resolve quality issues.
• Coordinate with regulatory agencies during audits or product recalls.
• Collaborate with R&D teams to ensure new products meet quality standards.

8. Conducting Audits and Investigations

• Conduct internal audits to ensure continuous compliance with quality standards.
• Investigate food safety incidents or production failures and take corrective/preventive actions.

9. Employee Training and Development

• Train employees on proper food safety practices, sanitation procedures, and quality control standards.
• Ensure workers are aware of personal hygiene standards and the use of protective gear.

10. Perform any other ad hoc duties as and when assigned by the department head

Quality Assurance Engineer
Salary: $4000 - $5500
Working Days: Monday - Friday | 8:30am to 5:30pm
Working Location: Tuas

Responsibilities

• Oversee incoming quality inspections and evaluate supplier performance by identifying trends and driving continuous quality improvements
• Monitor product quality across all stages (incoming to outgoing) using SPC, ensuring compliance with customer requirements
• Maintain and manage QA documentation in accordance with ISO standards and internal quality systems
• Collaborate with cross-functional teams to resolve interdepartmental quality-related issues
• Ensure accuracy and integrity of QA data and records in line with established procedures
• Investigate quality issues, perform root cause analysis, and implement corrective and preventive actions
• Support customer enquiries by preparing and coordinating quality-related documentation
• Prepare and review quality documents (e.g., COA, reports) in compliance with approved procedures and customer requirements
• Participate in customer complaint investigations, ensuring timely resolution and proper documentation
• Coordinate evaluation and ad-hoc sampling activities, and analyse data to support quality decisions and reporting
• Plan and participate in internal and external audits, ensuring audit readiness and compliance
• Conduct risk assessments (e.g., FMEA), deliver training, and support continuous improvement initiatives
• Promote and participate in company quality and EHS programs
• Perform additional duties as assigned based on business needs

Requirements

• Diploma or Degree in Chemical Engineering, Chemistry, or a related science discipline
• With relevant working experience
• Familiarity with ISO 9001, ISO 14001, and ISO 45001 standards is an advantage
• Proficient in Microsoft Office applications

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.

Are you passionate about ensuring the highest standards of quality and regulatory compliance in a dynamic environment? Do you excel at building strong supplier relationships and driving continuous improvement? If so, we have an exciting opportunity for you to join our team as a Lead Supplier Quality Auditor, based in Singapore. 

This is your chance to contribute to impactful work in the medical device industry, where your expertise will directly support our mission of improving lives through innovation and quality.

As Lead Supplier Quality Auditor, you will be an integral part of our dynamic team. You will directly contribute to the success of our supplier auditing program by conducting audits to ensure suppliers meet strict regulatory and quality standards. Your work will play a vital role in maintaining the integrity and compliance of our supply chain.

What to Expect:

Conduct Supplier Audits: Execute audits across APAC (focusing on technical processes) to suppliers as part of the audit program, ensuring compliance with applicable standards, regulations, and Hologic specifications. Review production processes to identify improvement opportunities.

Supplier Action Plan Management: Manage and follow up on supplier action plans (SACAs) resulting from audits and assessments.

Issue Escalation: Notify and escalate any potential supplier quality or regulatory issues to the Supplier Quality Auditing Manager that could impact product quality or compliance.

Cross-Functional Collaboration: Work with other Supplier Quality Auditors/Engineers and cross-functional teams to troubleshoot and resolve supplier quality issues. Identify Subject Matter Experts (SMEs) for audit teams as needed.

Reporting: Participate in reporting supplier quality Key Performance Indicators (KPIs).

Audit Documentation: Ensure supplier audit file records are accurate, up-to-date, and properly maintained.

Audit Scheduling: Participate on the development and maintenance of the annual audit/assessment program schedule using a risk-based approach, including assessing controls and determining appropriate audit frequency.

Technical Expertise: Apply advanced knowledge of technical processes, materials control, and manufacturing processes to drive supplier quality improvements.

What We Expect:

Qualifications & Knowledge:

• Education: Bachelor’s degree in Engineering (Biochemical, Chemical, or related field). An ASQ Supplier Quality Engineer Certificate is a plus.
• Quality Auditor, with an accreditation record Certifications. Required accreditation from one of the following: ASQ (American Society for Quality) CQA (Certified Quality Auditor) or CBA (Certified Biomedical Auditor), IRCA (International Register of Certificated Auditors) Lead Auditor Registration, RABQSA Lead Auditor Certification or equivalent government body certification.
• Experience with master validation plans, protocols, and reports (IQ, OQ, PQ) and risk management (pFMEAs) process and documentation
• Industry Experience: 8+ years’ experience in medical device manufacturing or a related industry, with 5+ years in a Quality Auditing function preferred.
• Working knowledge of Medical Device Regulations/In Vitro Diagnostic Regulation, cGMP, CFR 820, ISO-13485 (Required).
• Strong Communicator: Ability to effectively communicate at all levels of the organisation, both written and verbal.
• Analytical Mindset: Skilled at analyzing data, evaluating factors, and translating insights into actionable plans.
• Self-Motivated: Able to work independently with minimal supervision, while managing multiple complex projects.

Why Hologic?

• Work on impactful projects that make a difference in the medical device industry.
• Build relationships with suppliers around the globe, develop your skills and grow your career in a supportive and collaborative environment.

Travel Requirements: 50 - 60%
Language Requirements: Proficient in English (written and oral). A second language is a plus.

Key Responsibilities

• Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests.

• Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment.

• Develops methods and parameters, project methodology and/ or project proposals.

• Develops and uses procedures.  Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies.

• Gathers operational and test data and evaluates results. 

• Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs.  Participates in audits.

• Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.

• Reduces qualification cycle time and cost while still meeting quality performance requirements.

Requirements

• 0-4 years of demonstrating expanded conceptual knowledge in own discipline and broadens capabilities

• Understands key business drivers; uses this understanding to accomplish own work

• No supervisory responsibilities but provides informal guidance to new team members

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

• Explains complex information to others in straightforward situations

Key Responsibilities

Develops, applies, revises, maintains and/ or tests quality/ reliability standards to ensure alignment with customer expectations.

Designs and implements methods and procedures for inspecting, testing and evaluating the quality/ reliability of products

Develops, implements quality/ reliability test plans and performs failure analysis. Perform FMECA, document CRAMS and work with supplier and engineer to enable crams test plan. Also perform PQP at supplier. Reliability modeling and ERAMS

Gathers operational and test data and evaluates results.  Prepares documentation for testing.

Develops methods and parameters, project methodology and/ or project proposals.

Evaluates work methods, procedures and policies to ensure world class quality standards are attainable.

May be accountable for projects/ programs as wells as, developing methods and parameters, project methodology and/ or project proposals.

Coaches, mentor and conduct training for targeted organizations on quality & reliability process

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Education

• MS in Mechanical/Materials/Electrical engineering, Physics  with  2-4 y years of relevant industry experience

• Certified Reliability Engineer (CRE) preferred.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

. Have knowledge of chemical production process in manufacturing environment

· Certificate in Quality Engineering is preferred. 6 Sigma certified will be at advantage

· 2-6 years of quality management experience.

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors and counter part in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

The Assistant Engineer (Quality), leads daily quality control operations, ensuring precision, compliance and efficiency across production processes. Responsibilities include developing and refining inspection methods, programming and optimizing CMM and vision systems, defining acceptance criteria and verifying First Articles and production parts. The role also supports measurement traceability, automation workflows and documentation to maintain full AS9100 compliance, while preparing customer quality reports and assisting in both internal and external audits. In addition to these leadership and technical duties, the role involves hands-on operation and calibration of measuring equipment during daily quality activities to guarantee accuracy and reliability.

Key Responsibilities:

1. Inspection Methodology & Metrology Development

2. First Article, Prototype and Production Inspection

3. Automation System Management

4. Inspection Planning & Inspection Time Estimation

5. Non-Conformance Control

6. Inspector Training & Support

7. Customer Quality Compliance Support (Includes QMS)

Required Competencies:

• Proficient in GD&T, mechanical drawings and metrology tools
• Skilled in CMM and/or vision scope programming and troubleshooting
• Knowledge of AS9100/ ISO 9001 and quality documentation formats will be advantages
• Strong organizational and file management skills for traceability
• Able to train and guide inspectors while ensuring documentation integrity
• Confident in preparing basic quality reports for customer-facing use
• Able to understand and communicate in English & Mandarin for daily quality operations & reporting

Qualifications:

• Nitec in Mechanical, Manufacturing, or Quality Engineering or equivalent
• Candidate without formal academic qualifications, may be considered if they have relevant or past similar work experience
• 3 years of experience in inspection or quality control in precision machining environment
• Experience with inspection automation systems and measurement programming tools
• Capable of independent judgment in final inspection and verification tasks

This role reporting to QA & H&S Manager, support daily production through final quality checks, SIRIM documentation, and coordination with machine operators in compliance with SOPs.

Role Responsibilities

· Conduct quality checks on final products produced from the machine to ensure compliance with quality standards.

· Complete and maintain all machine records as required by SIRIM and internal quality procedures.

· Prepare and submit daily product samples for quality inspection.

· Collaborate with team members and machine operators to ensure product quality is consistently maintained.

· Report any defects, abnormalities, or quality issues to the supervisor immediately.

· Ensure compliance with safety, hygiene, and production SOPs at all times.

· Support ongoing improvements in production and quality processes when required.

Requirements

· Certificate in Manufacturing/Quality/Engineering or related field is an advantage

· Preferably with experience in quality control, production, or manufacturing environment

· Ability to understand and follow SOPs, quality standards, and documentation requirements (e.g., SIRIM).

· Good communication skills and ability to work well with operators and team members.

· Detail-oriented, responsible, and able to identify quality issues accurately.

· Basic computer skills for data entry and record-keeping.

· Willing to work in a production floor environment and perform routine checks

Working hours:

12 hrs shift 8am-8pm / 8pm - 8am

1 day rest

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Develop and maintain QA plans and process routings, which reflect intended/actual activities.

· Provide support for all quoting activities by participation in initial process design, development, and implementation phases.

· Evaluate and support inspection processes via inspection aids and instruction guidelines.

· Support all training programs by development and implementation of specialized training sessions for all applicable functions.

· Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.

· Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.

· Provide trend analysis of defects occurring at the customer, supplier and internally.

· Participate in the vendor survey activities as applicable.

· Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.

· Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.

· Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.

· Interface and provide technical support on quality issues with the customer as needed.

· Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.

· Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.

· Improve technical support for the quality organization.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy.

MINIMUM REQUIREMENTS

Bachelor's degree required and two years related experience; or equivalent combination of education and experience.

Experience in SMT/PCBA background.

Experience in Supplier Quality Management

Experience in Incoming Quality operation.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

The Construction Quality Manager oversees quality assurance and quality control activities throughout the construction phase of a project. The role works closely with the project team to ensure on‑site work meets agreed standards for quality, safety, and performance.

Key Responsibilities

• Oversee and support quality assurance and quality control processes on site.
• Review and monitor contractor quality plans and ensure alignment with project requirements.
• Work with project teams to promote consistent quality practices and standards.
• Identify quality issues and support corrective actions to maintain scope, schedule, and budget.
• Plan and carry out quality audits and inspections.
• Track, analyse, and report quality data, non‑conformance, and improvement actions.
• Support continuous improvement of quality processes and controls.
• Maintain clear documentation of audits, issues, lessons learned, and outcomes.
• Stay informed on relevant construction standards, regulations, and best practices.
• Provide guidance and training to project stakeholders on quality processes and expectations.
• Support the use of systems and tools to improve efficiency, transparency, and traceability in quality management.