Total 17,521 Full-time qa manager job vacancies in The Philippines

Monday - Friday
Location: Marsiling

Job Responsibilities

• Perform quality inspections and quality control activities for manufactured parts and products
• Identify and place non-conformance products on hold for review and disposition
• Prepare and maintain quality documentation, reports, and Certificates of Conformance (COC)
• Review mill certificates, NDE reports, and work orders before production
• Conduct in-process inspections, audits, and supplier quality checks
• Use measuring tools such as vernier calipers, micrometers, thread gauges, and other inspection equipment
• Record inspection results accurately and report quality issues to supervisors
• Support root cause analysis and corrective actions for quality issues
• Coordinate with production, sales, planning, and suppliers on quality-related matters
• Assist in internal and external QHSE audits and training activities
• Ensure compliance with API, ISO, ASME, and customer quality standards
• Follow workplace safety and quality procedures at all times
• Perform other duties assigned by supervisor

Requirements

• O-Level or equivalent qualification
• Minimum 3 years of relevant QA/QC inspection experience in manufacturing environment
• Familiar with machining processes such as turning, milling, boring, and drilling
• Knowledge of API, ISO, ASME, and related quality standards
• Able to use measuring instruments and gauges accurately
• Experience with thread gauges and thread inspection is an advantage
• Basic knowledge of Microsoft Office, Excel, and Power BI preferred
• Good communication and teamwork skills
• Able to work independently and handle documentation accurately

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Perform incoming, in-process and outgoing quality control activities

· Liaise with customers pertaining product specifications and quality issues

· Update quality standards regularly in order to conform to customer’s requirements

· Perform in-coming, in-process and final QC daily activities

· File and update QC testing records or reports

· Review and verify daily routine QC results

· Liaise with Logistic Coordinator to arrange for outgoing shipment activities

· Report abnormalities to QA Supervisor

· Prepare quality related reports

· Take part in ISO 9001:2015 IQA activities

. Able to carry heavy parts (Physically Fit)

. Any other duties and responsibilities assigned by the Company from time to time.

Work Day: 5 Days,

either Sunday to Thursday or Tuesday to Saturday

Working Time: 8.30am to 6pm

Job Description

As a member and contributor of the Strategy and Innovation Office (SIO) team, you will lead and drive strategic planning and policy development, distilling insights in consultation with SNEC and SingHealth’s senior management and MOH to determine and prioritise short, mid and long-term strategies for sustained growth of SNEC as the flagship national eye centre catering to the eye care needs of more than 50% of our population.

You will lead and formulate strategic plans and engagement using various strategy development frameworks. You will also communicate the strategy development process, lead engagement with various levels of staff in the formulation of the strategy, encourage the integration of workflows and lead ad-hoc projects that will support and drive the centre’s strategies. You are also required also provide secretariat support for key management meetings and retreats to discuss ideas and initiatives, and co-ordinate overall strategic policies and directions to ensure congruence.

Corporate and Eye Care Strategy Planning and Development

• Lead and drive the end-to-end development of and engagement for the centre’s strategic plans and initiatives to ensure that they are robust, coherent and well-articulated.

• Support the implementation of the Enterprise Strategic Plan (ESP) by conceptualising initiatives, establishing execution frameworks, and developing monitoring mechanisms to track and report progress against planned deliverables. Continually monitor the healthcare and business landscape; conduct structured horizon scanning activities, including facilitating discussions on emerging healthcare trends and their implications, and developing thematic analyses to support strategic environmental scanning. Perform and integrate research, leveraging on internal and external data with ground-sensing and overarching national policies.

• Evaluate and analysis findings to identify new and emerging market opportunities, issues and challenges in the local and global environment.

• Organise seminars and events on review of ESP, emerging trends, cross-sector learning in relation to the ESP and organize learning journeys for management to other organisations.

• Facilitate the development and coordination of actionable implementation plans (short, medium and long term) aligned with the overall strategies.

• Engage stakeholders and decision-makers and communicate policy and other considerations, strategies and plans, and intended outcomes clearly and convincingly.

• Develop and execute strategic communications plans, including publications such as ESP E-Bulletins and Future Sights Reports, to maintain regular engagement and communications cadence with stakeholders

• Prepare and present strategy papers and presentations.

• Support the development of regular performance reports for management as well as facilitating cross-functional performance reviews for the leadership.

Strategic Relations/Partnership Management

• Provide oversight and guidance on strategic relations/partnership with external parties.

• Lead, develop and drive engagement on policies, procedures and process flow for review and approval of formalisation of strategic relations/partnership, including via MOUs, agreements and/or contracts.

• Monitor and track outcomes, deliverables, and status (renewal or cessation) of strategic relations/partnership, including via MOUs, agreements and/or contracts.

Population Health and Capitation Steering Committee (PHCSC)

• Review eye population health strategy and related workstreams.

• Ensure effective meeting management and succinct minutes of meeting, preparation of management reports and presentation slides.

• Follow-up on key action items (by stakeholders) to ensure they are closed and completed.

• Ensure strategic follow-through, propose systematic agenda management, and enhance committee knowledge through relevant insights sharing

Secretariat responsibilities

• Develop and maintain an efficient format for key leadership meetings.

• Provide timely summary of work plan implementation for HoD’s review.

• Ensure effective meeting management and succinct minutes of meeting, preparation of management reports and presentation slides.

• Follow-up on key action items (by stakeholders) to ensure they are closed and completed.

• Ensure strategic follow-through, propose systematic agenda management, and enhance committee knowledge through relevant insights sharing.

Job Requirements

• Bachelor's degree in Strategy, Business, Corporate Finance, Information Systems, or related field.

• At least 8 years’ of relevant work experience in corporate and healthcare strategic planning and development, business and management consulting, corporate planning, organizational development, finance, research and analysis or similar fields.

• Experience in supporting the senior management in to reviewing and formulating strategies/policies.

• Resourceful and a strong team player with excellent planning and analytical skills, as well as able to work well independently.   

• Strong achievement motivation, resilient, has a growth mindset, able to learn and adapt quickly. Enjoys problem solving, comfortable to navigate ambiguities and uncertainties.  Willingness to challenge boundaries and explore new experiences.

• Skilled and effective communicator (verbal, business writing, and presentation), possesses facilitation skills tailored to different groups of stakeholders and able to engage stakeholders of all levels.  Ability to distill concepts and communicate them in a concise, digestible and coherent manner.

• Proficient in leveraging digital and AI tools to enhance productivity and quality of deliverables and output.

• Highly numerate, with financial modeling knowledge preferred.  Data driven and comfortable in gathering, examining and analyzing data and deriving useful patterns, insights and translating them into actionable plans and strategies to guide decision making with strong business acumen and grounding in business operations.

• Relevant experience in healthcare and innovation-related fields would be an advantage.

This is a 12-months contract role under Optimum Solutions.

Work Schedule: Monday to Friday 10am to 7pm

About Us:

A leading superapp in Southeast Asia, providing a wide range of services including mobility, food delivery, and digital payments. We're driven by our mission to create economic empowerment for everyone in the region. Our success is built on strong relationships with our partners, and we're looking for passionate individuals to join us in our mission.

The Opportunity: Be the "Friend on the Ground"

Be the face of our long-tail, unmanaged merchants. As an Account/Area Manager you’ll build trust, solve operational problems on-site, and help merchants adopt tools to grow revenue. You’ll translate merchant feedback into product and operational improvements while driving area-level performance.

Roles & Responsibilities:

• Own face-to-face engagement with merchant partners across your designated area. Conduct regular visits, build meaningful relationships, and offer on-the-ground support.

• Execute the Area Manager playbook. Plan visits to understand Merchant’s business, craft key discussion points, and ensure high-quality interactions.

• Resolve merchant issues quickly or escalate appropriately. Coordinate with Product, Support, and Ops teams to rectify issues and close gaps to avoid similar issues.

• Train and enable merchants on tools (Merchant App, Self-serve Marketing features, Insights portal) to improve adoption and business outcomes for our Merchants.

• Be the voice of our merchants. Collect and communicate merchant feedback to internal teams; document effective engagement tactics and share best practices.

• Become the go-to expert on your area's merchant landscape, competitive environment, and local market nuances to identify growth opportunities.

• Track area OKRs: Engagement, Satisfaction Scores, Product Adoption and Retention, and time-to-Resolution

Qualifications:

• 3+ years in account management, business development, or field sales (F&B or e-commerce experience a plus).

• Strong interpersonal and communication skills; proven ability to build trust face-to-face.

• Problem solver, proactive, and able to work independently.

• Comfortable with data and tracking KPIs to inform actions.

• Resilient, empathetic and customer-focused.

Shaping Singapore’s digital future, we at the Infocomm Media Development Authority (IMDA) often tackle head-on challenges that come with developing and deploying emerging, frontier technologies across various sectors. We Dream, Design and Deliver in the technology and media space, leading Singapore into a limitless digital future.  

What the role is: 

Join our team to drive effective grant administration that supports Singapore's industry digital transformation initiatives. As a Manager/Senior Manager, you will manage the end-to-end grant lifecycle, ensure efficient processing, compliance, and stakeholder engagement whilst contribute to our mission of advancing digital adoption and innovation across Singapore's industries.

What you will be working on: 
Key Responsibilities: 

1. Grant Lifecycle Management Lead the comprehensive management of grant applications from initial submission through to final disbursement and post-award monitoring. You will evaluate applications against established criteria, conduct thorough assessments of supporting documentation, and make informed recommendations that align with programme objectives and industry transformation priorities.
2. Stakeholder Partnership and Engagement Build and maintain strong relationships with industry applicants, government agencies, and business partners. You will serve as the primary liaison, providing expert guidance on application processes, facilitating workshops where needed, and ensuring clear, timely communication that enhances the applicant experience and programme effectiveness.
3. Systems Optimisation and Workflow Enhancement Drive continuous improvement of grant management systems and processes through systematic analysis and optimisation initiatives. You will identify bottlenecks, streamline workflows, implement process improvements, and leverage technology solutions to enhance operational efficiency and stakeholder experience across the grant lifecycle.
4. Compliance and Risk Management Ensure full adherence to government policies, funding guidelines, and regulatory requirements. You will monitor programme compliance, conduct risk assessments, prepare comprehensive reports for senior management, and support audit processes that demonstrate accountability and transparency in fund management.

What we are looking for:
Essential Experience and Qualifications

• Minimum 5 years' experience in grants administration, programme management, audit, or related fields
• Degree in Business Administration, Public Administration, Accounting, Data Science, or relevant discipline
• Demonstrated understanding of government processes and regulatory compliance frameworks

Technical Capabilities

• Advanced proficiency in Microsoft Office suite and database management systems
• Experience with grant management platforms and process optimisation tools
• Strong systems thinking with proven ability to analyse and improve complex workflows
• Process improvement and project management skills

Core Competencies

• Exceptional attention to detail with proven ability to manage complex, multi-stakeholder processes
• Outstanding written and verbal communication skills with experience engaging diverse audiences
• Collaborative mindset with demonstrated ability to work effectively in cross functional teams and across organisational boundaries
• Results-driven approach with commitment to operational excellence and continuous improvement

Be responsible for all projects are done efficiently and effectively.

Manage and drive multiple construction project plans simultaneously.

Develop and manage a performance-driven team and to foster an inclusiveness work environment with diverse culture backgrounds.

Develop strong, positive working relationships with staff and subcontractors.

Ensure full compliance to all required local regulations and corporate requirements.

Minimum a Bachelor’s Degree in Civil Engineering or related field in higher degree

At least 15 years of experience in Construction industry and managing teams of people and subcontractors

Excellent organizational and time management skills

What you'll be doing

• Developing and managing project plans, schedules and budgets
• Coordinating and supervising cross-functional teams to ensure projects are executed effectively
• Identifying and mitigating project risks, issues and constraints
• Communicating project status and performance to stakeholders
• Ensuring projects comply with relevant engineering standards, regulations and safety protocols
• Providing technical guidance and support to project teams
• Continuous improvement of project management processes and tools

What we're looking for

• Minimum 5 years' experience as a Project Manager in the engineering industry, preferably in electrical engineering projects. Minimum one HDB project completion is REQUIRED
• Strong working knowledge of project management methodologies and tools
• Excellent communication, interpersonal and stakeholder management skills
• Ability to lead and motivate cross-functional teams
• Technical proficiency in electrical engineering principles and practices
• Proficient in project scheduling, cost control and risk management
• Relevant tertiary qualification in Engineering or related field

• Relevant working experience as Project Manager/Scrum Master in at least 2 Agile/Waterfall project development life cycle.

• Strong project management skills to manage projects with challenging timeline, changing requirements

• Strong stakeholder management skills to manage external dependencies, business users and management to report blockers and progress, and able to articulate clearly the project status

• Relevant experience in and knowledge of microservice architecture will be advantageous

• Relevant experience in web-based development and mobile IT projects.

• Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.

• Familiarity with governance, audit in enterprise IT environments.

• Working experience in government environment

• Strong analytical, conceptualisation and problem-solving skills.

• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

• Results and customer oriented.

• Team player with strong organization and people handling skills.

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

We are looking for a high-energy Restaurant Manager to oversee our daily operations, lead a high-performing team, and ensure every guest leaves with a smile. You will be responsible for the "total health" of the restaurant—balancing exceptional service with smart financial management (P&L).

Key Responsibilities

• Operations: Lead daily FOH and BOH operations, manage staff shifts, and ensure the restaurant meets all health, safety, and licensing standards.

• Financials: Monitor P&L, control labor and food costs (COGS), and manage inventory to minimize waste.

• Leadership: Recruit, train, and motivate the team to deliver superior service and maintain high productivity.

• Guest Experience: Handle feedback/complaints with grace and implement ideas to improve the brand’s image and local presence.

• Reporting: Maintain accurate records of revenue, expenses, and inventory levels.

Requirements

• Experience: At least 1 years in the F&B industry (with supervisory experience).

• Skills: Strong leadership, financial literacy (P&L), and excellent communication.

• Mindset: Customer-oriented, calm under pressure, and a positive "can-do" attitude.

• Flexibility: Ability to work split shifts, weekends, and public holidays.

• Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the project management and construction team.
• Supervise daily site activities.

Summary

The Safety Manager supports the Head of Safety, Security and Compliance in the day-to-day operations.

Reporting to Head of Safety, Security and Compliance, he/she will work closely with all the departments in dnata Singapore on Workplace Safety and Health matters. Safety Manager will work closely with various departments to develop a safety culture and continuously improve on safety performance and to reduce incidences and its associated cost.

In the absence of the Head of Safety, Security and Compliance, he/she will cover the duties and responsibilities relating to Safety

Duties and responsibilities:

• Drive, implement and ensure compliance to all statutory/ WSH legislations as well as to maintain and updated company's legal register

• Manage the Risk Management Framework as well as to maintain the risk register.

• Support occupier of the workplace to implement the measures or safe work procedure.

• Support in consolidating monthly safety performance reports.

• Perform and plan activities in line with WSH regulations (Audiometric testing, Noise monitoring etc.)

• Manage incident via in-house incident reporting system and perform investigations, recommend actions, and follow up on matters arising from these activities.

• Inspect workplace to identify hazard and risk and address them appropriately

• Perform and Plan annual internal audit with Quality Manager and support external audit when assigned

• Lead and plan Safety Induction Program for all new employees as well as developing and implementing programs to raise employees’ awareness of work risks and to help cultivate a strong safety culture within the organization

• Participant in all division’s SAG meetings in a monthly basis.

• Review and update WSH requirements in Company’s Safety Management System manual and support safety programs / initiative from dnata headquarters

• Request and evaluate proposals and contract documentation for relevant safety issue

• Liaise with subcontractors when safety qualification criteria are not met and work with subcontractors to ensure their safety program follow requirements

• Ensure compliance with all workplace safety, security, and health policies and procedure

• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements:

• Minimum Degree/ Diploma in Engineering from a recognized tertiary institution (working knowledge of ISO9001, ISAGO and with experience in safety audits)

• Minimum 10 years of working experience in managing Health, Safety and Security, preferably in airline or aviation services

Beirut Grill is a Lebanese restaurant in the historic Bussorah Street area and are looking for a Restaurant Manager to lead our team. The Restaurant Manager will be responsible for overseeing daily operations, managing staff, and ensuring an exceptional dining experience for our customers.

Responsibilities:

• Manage all aspects of daily restaurant operations, including inventory management, staff scheduling, and financial reporting
• Train, supervise, and mentor staff to ensure excellent customer service and efficient operations
• Develop and implement policies and procedures to ensure efficient and effective operations
• Monitor and maintain restaurant cleanliness and sanitation standards
• Ensure compliance with health and safety regulations
• Work with the chef to develop and maintain menu offerings and specials
• Build and maintain relationships with customers and the local community to ensure repeat business and positive word-of-mouth marketing
• Manage budgets and financial reporting, including analyzing P&L statements and making necessary adjustments to improve profitability
• Other duties as assigned

Requirements:

• Minimum of 3 years of experience in restaurant management or a related field
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Experience with financial reporting and P&L analysis
• Knowledge of food and beverage industry regulations and best practices
• Familiarity with restaurant management software and POS systems
• Must be able to work flexible hours, including evenings, weekends, and holidays

We offer competitive compensation packages and opportunities for growth within our company. If you are a dynamic, results-driven individual with a passion for the food and beverage industry, please submit your resume for consideration

We are seeking an experienced Finance Business Manager to lead financial planning, reporting, and business partnering activities across a regional multi-entity organization.

Working closely with business leaders, this role will drive profitability, improve operational efficiency, and support strategic decision-making across Singapore and Malaysia operations.

Responsibilities

• Oversee the full spectrum of finance functions, including accounting, reporting, budgeting, forecasting, and cashflow management across multiple entities.
• Lead financial consolidation and ensure timely and accurate management reporting.
• Ensure compliance with statutory, tax, audit, and regulatory requirements.
• Strengthen internal controls and financial governance processes.
• Partner with business leaders to provide financial insights, support commercial decisions, and improve business performance.
• Monitor key business metrics, including revenue, margins, productivity, and profitability.
• Support pricing decisions, client proposals, contract reviews, and business growth initiatives.
• Lead annual budgeting and forecasting exercises, including variance analysis and performance reviews.
• Oversee finance and payroll operations across Singapore and Malaysia and work closely with regional teams to drive process improvements.
• Lead and mentor finance teams while fostering a culture of accountability and continuous improvement.

Requirements

• Degree in Accounting, Finance, or a related discipline. CA, CPA, or ACCA qualification preferred.
• 5-8 years of relevant finance experience, including Finance Business Partnering, FP&A, or commercial finance.
• Experience managing regional finance operations and multi-country payroll functions.
• Prior exposure to recruitment, outsourcing, staffing, or professional services environments would be advantageous.
• Strong understanding of budgeting, forecasting, financial analysis, payroll accounting, project costing, and client billing processes.
• Proficiency in Excel and financial systems/ERP platforms.
• Strong analytical, communication, stakeholder management, and leadership skills.
• Proactive, commercially minded, and comfortable working in a fast-paced, multi-entity environment.

How to Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Tiffany Dorjpalam (EA Personnel Reg. No. R1765533, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or please submit your updated CV to tiffany.dorjpalam@achievegroup.asia. You may also reach out to me directly at 9652 3994 for a confidential discussion.

Kindly note that only shortlisted candidates will be contacted. We appreciate your understanding.

THE ROLE:

You will be highly driven and leading complex, cross-functional programs that enable successful product launches and manufacturing execution. You will be at the center of semiconductor product lifecycle execution, from new product introduction (NPI) through production ramp. You will partner with engineering, operations, supply chain, and external partners to translate strategy into action, ensuring programs are delivered on schedule and with high quality. Success in this position will be measured by your ability to deliver program objectives and products on time, within scope, and to the highest standards of quality. You will be working in a dynamic, fast-paced environment where you will influence decision-making, solve complex challenges, and drive alignment across global teams. You will gain deep exposure to semiconductor manufacturing, product development, and operations while working on cutting-edge technologies and product launches.

THE PERSON:

You will be proactive, structured, and result-oriented individual who thrives in complex and fast-moving environments.

You are:

• A strong communicator who can influence and align stakeholders across organizational boundaries
• A self-starter who operates with independence and takes ownership of outcomes
• Comfortable navigating ambiguity and managing competing priorities
• Analytical and detail-oriented, with the ability to connect the big picture to execution
• Collaborative and capable of motivating cross-functional teams toward shared goals
• Resilient under pressure, with a continuous improvement mindset
• Resourceful, adaptable, and driven to deliver high-impact results

KEY RESPONSIBILITIES:

• Lead and coordinate end-to-end program schedules to support product releases and manufacturing readiness
• Drive New Product Introduction (NPI) execution based on Plan-of-Record, covering phases from tape-out through qualification and production release
• Manage cross-functional alignment across engineering, operations, supply chain, business units and external partners
• Proactively identify and mitigate risks, dependencies, and issues to keep programs on track
• Oversee engineering sample execution and readiness for silicon bring-up activities
• Coordinate programs involving external manufacturing sites for their qualification, production readiness, capacity setup, and production control
• Drive Product Lifecycle Management, including milestone tracking, gate reviews, and change management
• Ensure effective communication and governance through structured updates, stakeholder syncs, and escalation management
• Enable operational excellence by driving efficient, scalable manufacturing solutions across the product lifecycle
• Empower functional teams to meet program goals and deliver integrated outcomes
• Own end-to-end program delivery, optimize processes, and contribute to strategic planning and continuous improvement

PREFERRED EXPERIENCE:

• Good experience in semiconductor engineering, manufacturing, or supply chain environments, preferably in program management
• Good understanding of semiconductor product lifecycle, including wafer fabrication, test, qualification, and manufacturing operations
• Exposure to areas such as foundry engineering, product/test engineering, silicon verification, characterization, package & assembly, and product qualification
• Demonstrated ability to drive complex, cross-functional programs and deliver results
• Experience working across multiple sites and within global, multicultural teams
• Proficiency in program management tools and techniques for planning, monitoring, and control
• Strong stakeholder management and cross-functional collaboration skills
• Proficiency in Microsoft Excel, PowerPoint, and collaboration tools

ACADEMIC CREDENTIALS:

• Bachelor’s degree in Engineering or Supply Chain related fields preferred
• Certifications in Program or Project Management (e.g., PMP, Agile) desired

LOCATION:

Singapore

I am currently looking for an Operations Manager for one of my Global Medical Devices MNC client. This is a vital role in one of the fastest growing Medical Devices companies.

Job Title: Operations Manager

Location: East, Singapore

Salary: SGD 6,000 - SGD 7,500

The Operations Manager oversees end-to-end operational activities for the Singapore and Channel Partners business, ensuring data accuracy across systems, supply reliability, regulatory compliance, and ongoing process improvements. This role works closely with Sales, HQ Supply Chain, Finance, Quality, and external distributors

Key Responsibilities:

Systems & Data Management

• Manage CRM and SAGE systems with 100% data accuracy, ensuring timely and correct updates of order, inventory, service and operational data.
• Ensure system data integrity to support reporting, forecasting, and audit readiness.

Forecast & Supply Chain Alignment

• Align monthly forecasts with Sales teams and HQ Supply Chain to support:
• Accurate monthly closing
• Improved supply planning and demand visibility
• Act as the key operational liaison between local teams and HQ supply chain stakeholders.

Supply & Back‑Order Management

• Manage supply issues with timely communication within 48 hours, including:
• Proactive updates to Sales teams and distributors on back‑orders.
• Mitigation actions to minimise the risk of shortages at end‑customer sites.
• Monitor supply risks and implement preventive actions to ensure continuity of diagnostic services.

Safety, Quality & Compliance

• Ensure full compliance with GDPMDS and other applicable regulatory and quality requirements.
• Achieve zero findings for GDPMDS or any internal/external audits.
• Lead preparation and coordination for audits, inspections, and regulatory reviews, including documentation readiness and corrective actions where required.

Inventory Management

• Singapore Market
• Review and ensure safety stock levels of three (3) months, or in accordance with product shelf life and batch limitations.
• Monitor slow‑moving or expiring inventory and implement corrective actions.
• Export Markets
• Conduct monthly inventory reviews.
• Identify and adjust CP inventory stock levels in alignment with market demand and sales forecasts.

Continuous Process Improvement

• Analyse current workflows and develop operational SOPs.
• Improve delivery smoothness and efficiency by:
• Implementing cost‑efficient measures
• Enhancing coordination with logistics and partners

Team Management

• Lead and develop the operations team with:
• Individual development plans.
• Bi‑weekly (fortnightly) 1‑to‑1 sessions for coaching, performance tracking, and engagement.
• Build a high‑performing, compliant, and service‑oriented operations team.

Requirements:

• Bachelor’s degree or diploma in Business, Supply Chain, Logistics, or related discipline
• Min 5 years’ experience in Customer Service (Order Management) in Medical Devices company preferred
• Strong knowledge of Order-to-Cash processes and Order Management system
• Experience with CRM & ERP systems (SAGE, SAP), SFDC, and Email-to-Case
• Supply chain knowledge is a MUST
• Proficient in MS Excel, Word, PowerPoint, and Power BI
• 10-15% travel is required