Total 14,925 Full-time process improvement manager job vacancies in The Philippines

Occupation

Assistant Restaurant Manager

Job Description & Requirements

Get to know us first!

What is INITIA GROUP / INITIA SG?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

• Bada (Previously known as Leekaja Salon) Singapore

• Walking on Sunshine

• You Are My Sunshine

• Ministry of Scalp Therapy

• F&B Brands

The work of Initia has been successful due to the fact that it has a strong and passionate team.

To be specific, it has strong and reliable teams on each outlet, not to mention the Marketing, Human Resources, IT and Accounting.

What can INITIA offer you?

We offer plenty of opportunities for growth and learning through the experience of working alongside top-tier staff and mentors. We give our team all the support, training and resources needed to enrich their knowledge and improve their mastery of highly coveted and in-demand marketable skills.

Initia Leverages people’s unique differences and celebrates the beauty of individuality.

We strive to find team members that are uniquely and perfectly suited for our best practices.

DUTIES & RESPONSIBILITIES :

• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.

• Analyzing and interpreting trends to facilitate planning

• Coordinating front and back of the house operations for smooth delivery of services

• Ensure compliance with safety and sanitation regulations

• Control operations cost and identify measures to cut wastages

• Respond promptly to customer complaints, suggest solutions to resolve complaints

• Manage / maintain outlet good image

• Training / coaching of new / current staff on customer service best practices

• Organize and supervise shifts

• Managing staff training, schedules and work performance.

• Preparing reports

• Analyse and forecast sales figures to maximize profits,

QUALIFICATIONS :

• Bachelor Degree in Hospitality / Retail Management

• Proven work experience as Restaurant Manager / HospitalityManager

• Strong leadership skills.

• Excellent communication skills

• Customer service oriented

• Financial Management skills

Role Overview

The Finance Manager will support financial strategy, business operations, and regional expansion initiatives. This is not a traditional accounting role. You will act as a key business partner to leadership, providing financial insights, supporting decision-making, and ensuring strong financial governance as the company scales across international markets.

You will work closely with senior stakeholders across finance, operations, and businessteams.

Work Arrangement

Initial 3–6months based in Kuala Lumpur (KL), followed by relocation to Japan. Full relocation support provided, including visa sponsorship and housing.

KeyResponsibilities

1. Financial Planning & Analysis

• Prepare financial forecasts, budgets, and performance reports
• Analyze financial data to support business decisions and growth strategies
• Monitor key financial metrics and identify trends or risks

2. Business Partnering

• Work closely with leadership and cross-functional teams to support business initiatives
• Provide financial insights to improve operational efficiency and profitability
• Support strategic planning and expansion activities

3. Financial Operations & Control

• Oversee financial processes, reporting, and compliance
• Ensure accuracy and integrity of financial data
• Manage cost control, cash flow, and resource allocation

4. Process Improvement

• Identify opportunities to improve financial processes and systems
• Support implementation of financial tools and automation
• Enhance reporting efficiency and data visibility

Requirements

• 5–8 years of experience in Finance, FP&A, or related roles
• Strong financial analysis and business partnering experience
• Experience in fast-paced or growth-stage environments
• Excellent analytical, problem-solving, and communication skills
• Ability to communicate effectively in Mandarin and English to support Chinese-speaking customers and regional stakeholders
• Willingness to relocate to Japan

Preferred Qualifications

• Experience in SaaS, tech, or digital business environments
• Regional or international exposure
• Familiarity with financial systems and data tools
• Experiencesupporting scaling or expansion businesses

What We Offer

• Structured transition from KL onboarding (3–6 months) to full relocation in Japan
• Full relocation to Japan package (Visa sponsorship + Housing provided)
• Opportunity to work in Japan’s advanced tech ecosystem
• Exposure to regional and global business operations
• Career progression into Finance Lead / Head of Finance
• Collaborative and high-impact work environment

Why Join Us

Join a fast-growing international SaaS company where you will play astrategic role in shaping financial direction, supporting business growth, andgaining global exposure.

How to Apply

Interested candidates are invited to send their CV recruitment@1m-tech.com and alfredo@1m-tech.com

We regret that only shortlisted candidates will be contacted.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by the Company and its subsidiaries for recruitment purposes.

Thank you for your interest.

Job Description

Board and Office Administration

• Maintenance of OHC's facilities, including workspaces, equipment and supplies. Ensure a clean and organized working environment for staff, locums and clients.

• Update and renew all insurance coverage matters for OHC

• Provide administrative support to the all staff and locums.

• Coordinate board meetings for the board of directors

• Report on financial standing of the OHC during quarterly board meeting

• Record meeting minutes of staff and board meetings

Finance

• Manage accounts payable processes, including invoice processing and payment authorization

• Monitor accounts receivable and provide timely updates and reports to board and management

• Work closely with an outsourced auditor to ensure accurate bookkeeping, tax compliance, and financial statements.

• Administer payroll and CPF payments, ensuring accurate and timely payments to staff

• Coordinate and manage banking processes and communication with OHC’s banker

• Provide information for and support the preparation of the annual budget

• Prepare, maintain and submit proper records for staff tax-filing purposes

• Support the development and maintenance of financial policies and controls

• Manage the annual financial audit process

• Support the grant application by providing data required for approved grants

Donor management

• Maintain accurate donor and donation records for decision-making and reporting

• Submit donor records to IRAS to implement tax deduction

Job Requirements

• Candidate should possess at least a Degree in Business Management and / or Finance discipline.
• Minimum 5 years of relevant working experience.
• Experience in Charity with IPC status is an added advantage.
• Good communication skills and able to exhibit leadership capabilities.
• A good team player and able to work independently.

Position :***Project Management Manager***

Have experience in electrical installation.

Have experience in control system (PLC and instruments) installation.`

Have experience in VFD and Control Panel trouble shooting.

Can coordinate with our Taiwan office and Sub-Contractor for the project management.

• 5-DAYS work week!
• Salary Range: S$3.6k - S$3.9k (commensurate with experience)

Key Responsibilities:

• Support and assist Restaurant Manager in day-to-day restaurant operations, kitchen and service crew management including recruitment, training, inventory planning and continuous improvement of processes.
• Work with manager to project and manage restaurant sales and guest's growth plans through studying of consumer spending behavior.
• Be a role model, leader and be proficient in managing every possible kind of customers' requests at iSTEAKS.

Requirements:

• This position is open for Singaporean / PR citizens only
• Preferably with 3-4 years' experience in F&B service, Kitchen, Hospitality and/or Retail Operational related management
• Experience in both front and back of house operations is an advantage
• Exhibits good command of language and as an all-rounder communicator.
• Flexible to work on rotating shifts, weekends & public holidays

Benefits:

• Annual Leave
• Medical Benefits
• Service Gratuity
• Incentive Programme

Interested applicants may 'APPLY NOW' with your updated resume.

Or email to : recruitment@hsg.com.sg

*** We regret that only shortlisted candidate will be notified ***

Responsibilities:

• Drive manpower development goals in designated markets through agent expansion and agent management

• Manage the full recruitment process, including applications, interviews, and onboarding arrangements

• Maintain and safeguard company personnel records to ensure completeness and confidentiality

• Draft, review, and manage employment contracts in compliance with legal requirements and company policies

• Assist in developing HR policies and procedures to improve organizational efficiency

• Liaise with government authorities to ensure compliance in foreign worker recruitment

Requirements:

• Minimum of a recognized diploma (Bachelor’s degree preferred)

• At least 2 years of experience in human resources or foreign worker recruitment

• Familiarity with EduTrust (Standard 3) and agent management systems is an added advantage

• Strong ability to build and maintain solid relationships with agents and institutional partners

• Excellent communication and coordination skills

Strata Commercial Manager

Location: Rochor Road.

We are seeking a dedicated and proactive Strata Commercial Manager to oversee the management and maintenance of a commercial building.  This role requires a balance of technical expertise, strong organizational skills, and excellent customer service to ensure smooth operations and compliance with statutory requirements.

Job Description.

• Manage and maintain property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Conduct meetings of the management corporation, preparation and record minutes of meetings.
• Ensure good record keeping and filing administration.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Supervise and manage a team of site staff.
• Other job related and ad hoc duties as assigned.

Requirement

• At least 2 years of M&E experience required.
• Must have knowledge with Building Maintenance and Strata Management Act.
• Possess good customer service skills.
• Good decision-making skills and effective problem solver.
• Proficient in MSOffice applications.

Interested applicants are invited to apply with a detailed resume. Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Job Summary: We are seeking a compassionate and dedicated Assistant Manager to supervise various aspects of our funeral service operations. You will play a key role in ensuring the highest standards of professionalism, care, and respect for families during their time of need.

Responsibilities

Funeral Service Excellence:

• Manage the planning, coordination, and execution of funeral and tahlil recitation services.
• Ensure all procedures for deceased care (collection, transfers, washing/shrouding, burial, and talqin) are conducted with utmost respect and according to Islamic traditions.
• Develop and implement strategies for strict adherence to religious and professional regulations.

Client Care and Aftercare:

• Supervise the aftercare process, including timely delivery of documentation and client satisfaction surveys.
• Analyze feedback to continually improve service quality.

Leadership and Safety:

• Foster a culture of safety within the organisation.
• Implement and supervise health and safety protocols for staff and client protection.
• Collaborate with senior management on operational goals, special projects, and service enhancements.

Client Services and Administration:

• Ensure client families are fully informed of service options and oversee service delivery.
• Supervise the accurate preparation of all service-related documentation.
• Manage arrangements for specialized care of specific remains.
• Develop and implement authorization processes.
• Be the primary point of contact for inquiries and maintain relations with stakeholders, including contractors and other casket companies.
• Manage all necessary documentation for burial assignments and generate regular reports to keep the executive team informed.
• Oversee financial transactions, including the processing of invoices and managing petty cash.
• Administer the Jenazah Management Course, including the preparation of materials and issuance of certificates.

Community Engagement and Growth:

• Champion Islamic adab (etiquette), akhlaq (moral character), and heritage in all operations and interactions.
• Actively engage with community and religious organizations to expand market share and enhance Ihsan Casket's reputation.
• Serve as a key representative at community events, embodying the organization's values.

Strategic Development:

• Develop and maintain Business Continuity Plans for uninterrupted service delivery.
• Lead the rollout of the Ihsan Legacy program, a new service and community initiative.
• Spearhead the creation and growth of the Ihsan Community, fostering stronger connections with stakeholders.

Knowledge, Skills & Abilities:

• Familiar with Syariah (Islamic) aspects of funeral management
• Proficient in IT tools, such as Microsoft Office and Google Suite
• High degree of compassion, integrity, and emotional intelligence
• Excellent communication and interpersonal skills
• Strong problem-solving, multi-tasking, and prioritisation skills
• Ability to work flexible hours, including weekends, evenings, and overtime
• Detail-oriented with a commitment to accuracy

Requirements:

• Degree in Business Management, or a related field
• Minimum of 3-5 years of experience in managing a team
• Professional certification(s) in Islamic Studies (bonus to have)

Application Process

Interested candidates should send their resumé along with a cover letter demonstrating their suitability for the role to MTFA human resource department. Please ensure to include examples of past experience in fundraising or administrative roles.

About the opportunity

We’re looking for Managers with Technology Consulting experience to join our team with experience in one or more of the following:

• SAP ECC6 or S/4HANA with functional competency in one of the following domains:

SD (Sales Distribution) / Material Management (MM) / Warehouse

Management (WM)

In your role as a Manager, Technology Consulting, you will:

• Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.
• Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.
• Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities.
• Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.
• Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.
• Experience in data migration for above listed modules
• Review project materials prepared by implementation partner

About you

We are looking for people with the following experience:

• Approximately 6-15 years of recent relevant work experience.
• A bachelor’s degree in computer science, engineering, accounting, finance or a related field.
• Demonstrated ability to build trust and manage high level, executive relationships.
• Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.
• Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology
• Ability to research client inquiries and emerging issues
• A dedication to teamwork and integrity within a professional environment
• Project Management or Agile certification is desirable

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

About EY

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Want to get to know us better?

Visit ey.com/sg/careers

Become a fan on Facebook: facebook.com/EYCareersSingapore

Follow us on Instagram: instagram.com/EYSGCareers

Connect with us on LinkedIn: bit.ly/EYLinked_Careers

Watch us on YouTube: youtube.com/ernstandyoungglobal

Join us in building a better working world. Apply now.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/ManagerAssistant-Senior-Manager-%28Experiential-Learning%29%2C-MBA-Programmes-Office/33498-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Manager/Assistant Senior Manager plays a key role in managing experiential learning courses within the MBA curriculum, including Launch Your Transformation and the MBA Consulting Project, while driving corporate outreach to source high-quality, real-world projects for students. This position focuses on building strong relationships with industry partners, collaborating with faculty and internal stakeholders, and ensuring that experiential learning courses and initiatives provide high-quality, relevant, and career-enhancing learning experiences aligned with the MBA programme’s objectives.

1. Corporate Outreach & Project Sourcing

• Identify and secure MBA Consulting Projects aligned to student’s learning objectives
• Build and maintain strong industry relationships to support consulting projects, MBA Clubs, and other experiential learning initiatives
• Explore potential collaborations with corporate partners for student engagement

2. Course Management

MBA Consulting Project

• Manage the MBA Consulting Project lifecycle from sourcing to completion
• Define project scope with project sponsors, deliverables, and expectations with companies
• Oversee student applications, team assignments, project supervision, and milestone tracking
• Facilitate briefings and align expectations among companies, supervisors, and student teams
• Monitor project progress, address challenges, and ensure timely delivery of outcomes

Other MBA Experiential Learning Course Management

• Manage end-to-end experiential learning course management that include courses planning and offerings, student’s enrolment and grading
• Liaise with teaching faculty on teaching requirements and planning
• Liaise with cross-faculty on course(s) offerings

3. Inter-School & Faculty Collaborations

• Manage and maintain relationships with cross-faculty collaborations on course offerings
• Identify potential partnership opportunities within the NUS ecosystem

4. Stakeholder Engagement & Performance Monitoring

• Serve as primary contact for student and corporate partner queries
• Support student performance and learning outcomes through guidance and feedback
• Measure project impact and stakeholder satisfaction; identify areas for improvement and implement enhancements

Additional scope for the Assistant Senior Manager grade: The incumbent will take on strategic leadership in continuously reviewing, designing, and expanding experiential learning opportunities and initiatives that enhance the MBA student learning experience, and will contribute to longer-term programme strategy and team succession planning.

Others

• Continuously explore possible process improvement, automation initiatives, and other functional areas as needed
• Assist in ad-hoc projects and initiatives assigned by the Head of Experiential Learning
• Provide support to the team in other functions when needed

Qualifications

• Bachelor’s Degree from a recognised university
• At least 5 years’ relevant experience in outreach, business development, stakeholder engagement, or a related field; candidates for the Assistant Senior Manager grade should have at least 8 years’ relevant experience, including some experience in programme design or team leadership
• Strong track record in corporate engagement and relationship management
• Experience in education, training needs analysis, or experiential learning is preferred
• Able to work independently, manage multiple priorities, and collaborate across teams
• Confident engaging with senior executives, faculty, and a diverse student body
• Excellent communication, interpersonal, and problem-solving skills
• A proactive self-starter who is resourceful, adaptable, and a fast learner in a dynamic, fast-paced environment
• Familiar with social media platforms (Facebook, Instagram, LinkedIn)
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and educational IT systems

(Appointment job grade will commensurate with the selected candidate's experience)

Job Description

• Must be able to understand Technical Drawing
• Preparation of technical specifications and tender documentation.
• Monitoring and ensuring that the work progress is within the schedules.
• Able to do submission of BIM
• Shop-drawings submission for Consultants’ approval
• Attend Project Technical meetings
• Appy and preparation of submission for authority testing & commissioning of project equipment

Requirement

• Administrate contractual requirement of all projects including payment terms and variation orders.

· Provide technical assistance and problem solving in projects.

· Plan, organise and assign project engineers and fabrication team to each specific project.

· Good working attitude, responsible, self-motivated and goal-oriented, a strong desire to deliver results.

Any adhoc projects assigned by General Manager

Company Description

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.

Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

THE ROLE :

The District Manager is accountable for the strategic direction, operational excellence, and overall performance of Singapore office.

This leadership role guides a team of department leaders to strengthen and growthe branch through a focused approach across key areas: Operations, Finance,Sales, People, Systems, and Culture.

A critical part of this responsibility isensuring full compliance with the Company’s policies, procedures, and Code of Business Conduct at all times.

KEY RESPONSIBILITIES

Strategic & OperationalLeadership

• Develop and execute strategy in alignment with regional and corporate objectives.
• Lead and align department leaders to drive business growth, operational excellence, and customer satisfaction.
• Monitor business performance and implement initiatives to improve productivity, profitability, and service quality.
• Foster collaboration and accountability across functions while representing the local office in regional leadership discussions.

Operations

• Ensure efficient, compliant, and customer-focused operations across the local office.
• Maintain an organizational structure that supports growth, agility, and operational effectiveness.
• Drive continuous improvement in processes, service delivery, and cost management.
• Build strong relationships with customers, suppliers, and key business partners while staying informed of market and industry trends.

Finance

• Own the financial performance of the local office, including budgeting, forecasting, and profit and loss management.
• Drive revenue growth, productivity, profitability, and cost optimization.
• Ensure effective management of cash flow, financial controls, contractual commitments, and business risks.
• Promote financial discipline and compliance with company policies and regulatory requirements.

Sales & Business Development

• Lead customer retention, business development, and market expansion initiatives.
• Support commercial strategies, pricing decisions, contract negotiations, and key business opportunities.
• Build and maintain strategic customer relationships to strengthen market position and long-term growth.
• Ensure successful onboarding and implementation of new business opportunities.

People & Talent Development

• Build, develop, and lead a high-performing leadership team.
• Drive talent development, succession planning, and employee engagement initiatives.
• Foster a culture of accountability, collaboration, and continuous learning.
• Support workforce planning, recruitment, and retention to meet current and future business needs.

Systems

• Champion the adoption of new technologies, systems, and process improvements.
• Drive innovation and continuous improvement across the organization.
• Promote data-driven decision-making and effective change management.

Culture

• Promote the Company's culture, values, and standards of conduct.
• Foster employee engagement and a high-performance culture.
• Ensure excellence in customer service and customer satisfaction.

Qualification/Min Requirements

• Minimum 8 years of progressive experience in logistics or a related industry, including at least 5 years in a senior leadership role.
• Proven track record in leading business operations with full P&L accountability, including budgeting, financial management, and business growth.
• Demonstrated success in sales leadership, customer retention, business development, and strategic account management.
• Strong understanding of logistics and supply chain operations, including freight forwarding, warehousing, transportation, and regulatory compliance.
• Experience in operational excellence, vendor management, risk management, and compliance governance.
• Strategic thinker with the ability to translate business objectives into actionable plans and deliver sustainable results.
• Strong leadership and people management capabilities, including talent development, succession planning, employee engagement, and performance management.
• Commercially and financially acumen, with the ability to optimize revenue, profitability, and operational efficiency.
• Excellent communication, influencing, and stakeholder management skills, with the ability to build relationships across all levels, internally and externally.
• Demonstrated ability to lead change, drive innovation, and implement systems and process improvements.
• Strong understanding of local market dynamics and business regulations.
• Strong command of English, both written and spoken.
• Proficient in Microsoft Office applications and business reporting and analytics tools.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe is looking for a leader for our Product Support team. This manager will lead a high-performing team motivated by improving the lives of Stripe's user base. They will cultivate the happiness of their team while guiding them through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The Product Support team is also responsible for managing large operational projects that impact key user metrics.

You'll be part coach, part diplomat, part entrepreneur — 100% committed to building and sustaining trust with users and your team.

What you'll do

Responsibilities

• Guide the organization to design and deliver incredible user support.

• Ensure team members are happy, effective, and growing in their careers and new work experiences.

• Set clear goals and directions, and provide regular feedback on team members' performance.

• Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports.

• Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.

• Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of direct people management experience.

• Experience leading operational teams such as product support teams (preferably in high-growth technology companies).

• Excellent written and verbal communication skills.

• A strong operational background and a track record of making data-driven decisions. 

• Skill and credibility doing the core work of a user-facing team with a high bar for quality and a willingness to lead by example.

• An ability to execute on and deliver complex operational projects involving multiple stakeholders.

Preferred qualifications

• Prior experience with SQL, Tableau, and APIs.

• Comfort with some technical troubleshooting.

• Familiarity with the fintech industry and products.

• Passion for learning new functions and features of technical products.

• Experience leveraging root-cause analyses to make data-driven decisions.

Responsibilities

• Provide project oversight lead and oversee the design of projects from concept to completion.
• Ensure projects meet quality standards, timelines, and budgets.
• Manage client relationships and ensure satisfaction throughout project lifecycle.
• Drive, creative and sustainable design solutions that meet projects’ needs.
• Ensure compliance with local building codes, regulations, environmental standards and operation and maintenance requirement.
• Advocate for cutting-edge technologies and methodologies in design.
• Liaise closely with clients, consultants, project team members, sub-contractors and authorities to ensure proper follow-up on all technical requirements
• Plan trades schedule and coordinate trade work, finishes, and interfacing with structural and M&E details.
• Ensure timely review of drawings, material samples, and method statements as per project schedule.
• Review builders’ works’ documentation, BIM and coordination during construction and post construction
• Review material, including sample submissions and shop drawings and mock ups.
• Review variation orders for builders related items
• Manage multi discipline design consultants and the design process to ensure design excellence and quality, and that deliverables meet company standards and project briefs.
• Assist in the assessment and recommendation of potential designer, artwork, lighting and signage consultants and any builders’ specialist consultants for the project.
• Conduct audit check to assess TOP readiness.
• Any other ad-hoc matters assigned by the Management

     Qualifications

• Bachelor’s or Master’s degree in Architecture or a related field.
• 15 years of experience in design and project management.
• Proven track record of leading large-scale projects and teams.
• Proficiency in software (e.g., AutoCAD, Revit, BIM tools).
• Strong knowledge of building codes, sustainability practices, and construction methodologies.
• Exceptional leadership skills with the ability to inspire and motivate teams.
• Strong interpersonal and negotiation skills for client and stakeholder engagement.

Please email an updated resume to jc@careertrend.com.sg