Total 23 process development engineer job vacancies in Jakarta

Design, build, and maintain scalable data pipelines, streaming infrastructure, and AI/ML data workflows that power data-driven products and enterprise AI solutions — ensuring reliable, timely, and high-quality data is available across the organization — so that AI Engineers, Product teams, and enterprise clients can make accurate, insight-driven decisions and deliver intelligent customer experiences through Kata's AI and voice platforms.

Design, develop, and maintain scalable and reliable backend services and APIs that power client-facing AI products — ensuring high availability, security, and seamless integration with AI engines, third-party communication platforms, and cloud infrastructure — so that enterprise clients can deliver exceptional customer experiences through Kata's conversational AI and voice solutions.

Design, develop, and maintain performant, accessible, and visually accurate frontend applications for enterprise clients — translating product requirements and UI/UX designs into high-quality user interfaces that support Kata's AI-powered customer experience, chatbot, and voice communication platforms — so that enterprise clients and their end users have a seamless, reliable, and intuitive product experience.

1. Partner Recruitment: Identify and onboard third-party agents, such as used car dealers and collateral loan agencies, to act as consistent referral channels.
2. Territory Mapping: Conduct physical and digital market surveys to identify high-potential SME clusters and residential areas for collateralized lending.
3. Lead Management: Convert incoming inquiries and cold leads into qualified loan applications through proactive follow-ups and CRM tracking.
4. Initial Pre-Screening: Perform preliminary checks on collateral quality and applicant creditworthiness to ensure high approval rates from the credit team.
5. Pipeline Coordination: Act as the primary liaison between the client and internal departments to ensure rapid loan disbursement within agreed service levels.
6. Competitor Analysis: Monitor the interest rates and Loan-to-Value (LTV) ratios of rival multifinance firms to maintain a competitive product edge.
7. Micro-Marketing Activation: Organize and execute grassroots promotional events, such as booth setups in traditional markets or community hubs, to capture direct leads.
8. Account Retention: Maintain ongoing relationships with existing borrowers to facilitate loan top-ups and renewals once they reach eligible payment milestones.
    

• ​​​​​​Lead Distribution: Sort and assign daily incoming leads from digital channels (WhatsApp, Social Media, Website) to the appropriate BD Associates for immediate follow-up.
• Partner Database Maintenance: Keep an organized and up-to-date registry of all active agents (Ajen), ensuring their contact information and bank details for commission payments are accurate
• Incentive Calculation Support: Prepare the monthly activity data required to calculate commissions and bonuses for agents, ensuring all "booked" deals are accounted for.
• Meeting & Event Coordination: Handle the logistics for agent gathering events, dealer training sessions, or "micro-marketing" booths in traditional markets or malls.
• Pipeline Progress Reporting: Compile daily "funnel reports" that track the volume of applications at each stage (e.g., survey, committee, disbursement) to keep the team updated.
• Digital Inquiry Handling: Manage initial front-line customer interactions via the company's official WhatsApp Business or social media accounts to answer basic product FAQs.
• Competitor Pricing Monitoring: Conduct weekly "mystery shopping" or desktop research to gather current interest rates and promo info from other multifinance competitors.