About the Role:
TEKsystems is seeking an experienced Network Operations Specialist to support a large-scale enterprise environment. This role focuses on maintaining network stability, managing incidents, and supporting critical perimeter security infrastructure across a global network.
You will act as a key point of contact during production incidents, leading triage efforts and ensuring rapid restoration of services while collaborating with cross-functional technical teams.
Key Responsibilities:
- Lead triage and resolution of network-related incidents, with a focus on business-critical outages
- Act as a central coordination point during major incidents and drive resolution efforts across teams
- Monitor network health using tools, dashboards, and logs to identify and respond to issues proactively
- Manage and support perimeter security technologies, including firewalls and intrusion detection/prevention systems
- Provide clear and timely status updates to stakeholders, including senior leadership
- Document incidents, root cause analysis, and resolution steps accurately
- Identify risks, vulnerabilities, and areas for service improvement
- Ensure adherence to operational standards, governance, and best practices
- Maintain up-to-date documentation, runbooks, and knowledge articles
- Support continuous improvement initiatives and automation where applicable
Required Skills & Experience:
- Extensive experience in enterprise network operations or support environments
- Strong background in network security technologies, particularly in perimeter and edge security
- Solid understanding of:
o Firewall configuration and policy management
o Network address translation (NAT), high availability, and redundancy concepts
o Threat detection and prevention technologies
o Secure network communication and tunnelling protocols
- Good knowledge of core network security principles and best practices for protecting external-facing environments
- Experience supporting a range of network and infrastructure services, such as:
o Traffic management and load balancing solutions
o Core network services (e.g. name resolution and IP address management)
o Secure web access and proxy solutions
o Data protection and monitoring tools
o Understanding of encryption, certificates, and secure communications
- Strong problem-solving, analytical, and communication skills
- Ability to work effectively both independently and as part of a team in a fast-paced, high-availability environment
Why Join Us?
- Opportunity to work in a global enterprise environment
- Exposure to cutting-edge network security technologies
- Be part of a high-impact operations team supporting mission-critical systems
- Access to continuous learning and career development opportunities
We regret to inform that only shortlisted candidates will be notified.
EA Number: Venetia Moss , R1980847
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
