Total 144 operations advisor job vacancies in The Philippines

The opportunity

Komainu is expanding its operations function in Singapore as part of its growth across Asia Pacific - a market where institutional demand for regulated digital asset custody is accelerating rapidly. The Administration Operations team sits at the heart of how Komainu serves its clients, responsible for the onboarding, ongoing maintenance and servicing of custody accounts. This role offers the opportunity to build deep expertise in digital asset operations at a firm that is defining what institutional-grade custody looks like, working closely with clients, compliance and technology teams in a fast-moving and consequential environment.

Your key responsibilities

·      Oversee the end-to-end client account opening process, ensuring accuracy of setup and a consistently high standard of client experience

·      Collaborate with the Sales team to prioritise onboarding pipelines and provide clients with regular transparent progress updates

·      Manage and monitor ongoing client requests including the effective handling and resolution of exceptions on a daily basis

·      Investigate issues raised by clients or internal stakeholders, escalating to management or Compliance for guidance where necessary

·      Escalate operational issues and control breaches to Operations Management, Compliance and IT teams in a timely manner

·      Maintain a strong working knowledge of Komainu's products and processes to ensure effective support across all operational activities

·      Identify control gaps, inefficiencies and areas for improvement across operational processes and recommend appropriate remediation actions

·      Support the identification, testing and implementation of updates to business processes and systems in response to industry changes or evolving client needs

Skills and attributes for success

·      Strong analytical capability - able to assess risk, identify process gaps and translate findings into clear actionable recommendations

·      High attention to detail and a disciplined approach to accuracy, particularly in client account setup and transaction processing

·      Clear and concise communicator, both in writing and verbally - able to engage confidently with clients and internal stakeholders

·      Organised and proactive - manages multiple priorities effectively and escalates issues promptly without being prompted

·      Collaborative andclient-focused - works well across teams and takes genuine ownership of the client experience

·      Genuine curiosity about digital assets and fintech - motivated by working at the frontier of institutional finance

To qualify for the role, you must have

·      Degree in a relevant discipline such as sciences, engineering, business, economics or similar - ability to demonstrate analytical and process thinking is important

·      Experience in financial services operations in one or more of the following areas: banking, trust or fund services, transaction processing, custody support, clearing and settlements, or business analysis

·      Advanced Microsoft Office skills, particularly Excel

·      An interest in digital assets and fintech is essential - prior exposure to digital asset operations or custody is a strong advantage

·      Experience working in a regulated environment with an understanding of compliance and control frameworks is preferred

What we look for

We are looking for an early-career operations professional who combines strong analytical foundations with a genuine interest in digital assets and the drive to build expertise in a rapidly evolving field. You will be someone who takes ownership of the client experience, brings rigour and attention to detail to everything they do and is motivated by the opportunity to contribute to building best-in-class custody operations in one of the most dynamic markets in the world.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all server related needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Key Responsibilities:

Oversee infrastructure/system operations in Nanyang Business School (NBS)   

• Ensure that all programs and department operations run seamlessly.

• Manage the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contribute to the design and implementation of infrastructure replacement plans.

• Assist the IT operations (Server) of Graduate Programmes, Research Centers, Academic Divisions, Alumni, Career Services, and Corporate Communications.

• Manage infrastructure operations activities and installation of infrastructure systems according to design specifications.

• Manage the budget and costing for maintenance, operation, and upgrading of facilities.
  

Oversee service level agreements and service improvements, and other areas

• Oversee IT operations (Server) supporting and collaborating with the teams, and contributing to the strategic alignment of technology initiatives with organizational goals.

• Manage the development of service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Develop client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.
  

Oversee Server management, storage area and Vendor management

• File server folder management.

• Server patches and security compliance.

• Manage and maintain CITS audit/policy requirements.

• Work with vendors on security issue related to applications, and update applications if needed.
  

Requirements:

• Degree in Information Technology, Computer Science or a related discipline.

• At least 3 years of hands-on experience in server and system operations.

• Strong technical expertise in Windows operating systems, networking fundamentals (TCP/IP, DNS, DHCP), and virtualization platforms (VMware, Hyper-V).

• Good working knowledge of server and system security, backup and recovery, and hardware maintenance will be an added advantage.

• Experience with shared storage and enterprise networking technologies.

• Exposure to cloud platforms like AWS or Azure.

• Proficiency in providing end-user support for Windows and Mac OS based computers.

• Experience in administering Windows-based servers.

• Ability to troubleshoot PC hardware issues.

• Familiarity with network and cybersecurity concepts.

• Strong team player with the ability to demonstrate leadership when required.

• Good oral and written communication skills.
  

We regret to inform that only shortlisted candidates will be notified.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users.  From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
  
• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
  
• Set a strategic vision for the team and build the path to execute it in both the short and long-term.
  
• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
  
• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
  
• Maintain oversight of operational vendor performance related to risk.
  
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
  
• Define and manage core metrics, SLAs, and performance of the organization.
  
• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
  
• Ensure risk management efforts do not compromise the user experience. 
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region.
  
• 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams.
  
• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
  
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
  
• Passion for delivering a user-centric experience while effectively managing risk.
  

Preferred qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations.
  
• Strong proficiency sourcing and analyzing data using SQL.
  
• Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
  
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.

To support the Transport Department in ensuring efficient logistics operations, including vessel monitoring, driver deployment, document processing, and customer service, while maintaining compliance with safety and operational standards.

Key Responsibilities:

Operational & Safety Compliance:

1. Safety & Health:

·      Adhere to and promote workplace safety ,following OSH guidelines and safe work methods.

·      Report and assist in incident investigations when required.

1. Vessel & Logistics Coordination:

·      Monitor vessel movements via Portnet & JP online system and coordinate with shipping agents.

·      Liaise with customers and plant operators on order status and loading schedules.

1. Driver & Fleet Management:

·      Plan, assign, and monitor driver deployments to meet delivery KPIs.

·      Track driver progress using GPS tracking systems and ensure adherence to routes.

·      Manage a fleet of Prime Movers and drivers, ensuring compliance with customer requirements.

1. Documentation & Customer Service:

·      Prepare and verify shipping documents via Portnet & Jurong Port online systems.

·      Process delivery receipts/proof of delivery(POD) within required lead times.

·      Address customer inquiries and feedback promptly.

1. Administrative & Emergency Duties:

·      Verify and reconcile driver trip records post-job completion.

·      Handle urgent delivery requests and prioritize tasks to meet deadlines.

·      Provide 24/7 on-call support (rotational basis) for operational emergencies.

Key requirements:

• Education: GCE 'A' Level / Diploma in Logistics, Supply Chain Management, or related field.
• Experience: Minimum 3 years in 3PL (Third-Party Logistics), preferably in Traffic Planning, Workforce Allocation, or Transport Operations.
• Strong verbal and written communication skills.

• Ability to work independently, meet deadlines, and handle pressure.
• Proactive problem-solver with a keen eye for process improvements.
• Team player with a collaborative approach.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Willingness to take on 24/7 stand by duties for operational support.

Job Description

We are looking for Part-Time Operations Staff to support our catering and event operations. The role involves event setup, packing, logistics support, order preparation, on-site event support, and coordination with internal teams to ensure smooth execution of catering orders and events.

Employment Type:

Part-Time

Hourly Rate:

S$13 – S$20 per hour

Responsibilities

• Assist with catering order preparation, packing, loading, and unloading.
• Support event setup, buffet setup, teardown, and on-site operations.
• Arrange equipment, food items, displays, and event materials according to requirements.
• Coordinate with Kitchen, Warehouse, Sales, and Operations teams where required.
• Ensure customer and event requirements are followed accurately.
• Maintain cleanliness and proper handling of catering equipment and event items.
• Assist with stock movement, equipment checking, and return items after events.
• Support delivery preparation and dispatch readiness.
• Report missing items, damages, discrepancies, or operational issues to the operations lead.
• Carry out other operational duties assigned by the operations team.

Requirements

• Able to work in catering, events, logistics, or operations environment.
• Able to perform physical work, including carrying, setting up, and moving items.
• Able to follow instructions and event requirements accurately.
• Able to work shifts, weekends, and public holidays when required.
• Responsible, punctual, and cooperative.
• Able to work as part of a team.
• Good customer service attitude will be an advantage.

Benefits

• Staff meal provided where applicable.
• Flexible part-time shifts subject to operational requirements.
• Training provided.
• Opportunity for progression to full-time role, subject to performance and business needs.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Freight Operations
• Working Location: Changi Business Park
• Working Hours: 5.25 days (Mon – Fri, 8.30am – 5.30pm; Alt Sat, 8.30am – 12.30pm)
• Salary Package: Basic Salary up to $3,500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and manage logistics for incoming and outgoing shipments to ensure they are delivered on time and efficiently.
• Help prepare and review shipping documents such as airway bills, bills of lading, and other import/export paperwork.
• Track and monitor shipments, keeping clients and team members updated on delivery status.
• Check cargo in the warehouse to make sure it is stored and handled safely and follows regulations.
• Enter data for shipment tracking, cargo details, and other logistics records.
• Support permit applications and make sure our operations comply with customs rules.
• Work with freight forwarders, carriers, and internal teams to solve any issues or delays in operations.
• Help clients and team members with questions about shipments, documents, or logistics processes.
• Take on other tasks as needed to support the logistics team and meet department goals.

APPLY NOW!!!

• At least 1–2 years of experience in airfreight import/export operations.
• Familiar with airfreight documentation and customs clearance processes.
• Skilled in MS Office and freight operations software.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78114 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

1) To supervise day to day execution of landscape projects and site maintenance.

2) Involves reading of site plans, coordinating with contractors and clients.

3) Track project timelines, prepare sites for implementation and ensure installations meet design specifications

4) Manage and train field workers, assign daily tasks and monitor safety compliance when handling hazardous materials or heavy equipment

• Partner closely with the Head of Department to manage operational, process-driven workstreams involving coordination, follow-ups, documentation, and execution support.
• Assisting with company incorporation, bank account opening, liaison with agents and consultants, arranging meetings, form filling, KYC processes, and other procedural matters 
• Supporting the management of team spreadsheets and company workflow system issues, including follow-ups and spreadsheet maintenance 
• Assisting in the preparation, organization, collection, and submission of KYC, compliance, and corporate documents 
• Maintaining internal tracking sheets, application progress trackers, document checklists, and databases 
• Performing cost allocation and expense calculations 
• Coordinating information flow between internal accounting, administrative, and legal teams 
• Handling daily follow-ups, including chasing for documents, confirming progress, and recording outcomes
  

Requirements

• Diploma or Degree in Accounting, Finance, Business Administration, Compliance, Corporate Governance, or related disciplines
• 2–5 years of relevant working experience in finance operations, accounting, compliance, corporate secretarial, operations, or administrative coordination roles
• Prior exposure to regulated environments, corporate services, accounting firms, fintech, financial services, professional services, or startup environments is advantageous
• Strong proficiency in spreadsheet tools, particularly Microsoft Excel, and relevant tracking tools

Skills and Competencies

• Strategic mindset with the ability to translate organizational objectives into executable programs and measurable outcomes
• Strong program and project management capabilities, including governance, cadence setting, KPI tracking, and cross-functional coordination
• Advanced analytical, financial, and problem-solving skills, with strong attention to detail and root cause analysis capability
• Demonstrated ability to manage ambiguity, prioritize competing demands, and deliver results in a fast-paced, matrixed organization
• Strong analytical and business skills, with the ability to develop and implement strategic plans, and drive change and improvement initiatives
• Effective communicator, both verbally and in writing, with internal and external stakeholders
• Ability to build strong relationships with stakeholders across diverse backgrounds and jurisdictions
• Ability to collaborate and coordinate effectively across all levels within the organization
• Highly organized and detail-oriented; demonstrated ability to effectively manage multiple projects
• Self-motivated and capable of working independently and as part of a team in a fast-paced, deadline-driven environment
• Proficiency in PowerPoint, Excel
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use. 

Education

• Bachelor’s degree in Business, Finance, Economics, or a related field; advanced degree preferred

Responsibilities

This role partners closely with the General Manager and his Senior Leadership Team to drive strategic execution, operational excellence, and organizational alignment across the Moody’s Analytics Sales organization.

• Support strategic initiatives across Sales, including ownership of leadership meetings, all-hands forums, pipeline reviews, and customer health discussions
• Develop, communicate, and implement strategic growth initiatives and processes
• Lead analysis of new sales strategies
• Plan and execute strategic projects to enhance market relevance and positioning
• Support the General Manager of Moody’s Singapore in managing sales organisation and office-wide activities
• Represent the firm in external engagements as required
• Provide support and oversight for a wide range of strategic, such as APAC strategy presentations, financial reporting and assessment, and senior management activities
• Define and evolve the Sales organizational structure and operating model to support growth and efficiency
• Manage headcount planning and recruiting activities in partnership with the Talent Acquisition team
• Coordinate with internal stakeholders to align on shared goals and ensure the successful execution of cross-functional initiatives
• Develop and coordinate materials for senior leadership, including board presentations, offsites, townhalls, and internal and external communications
• Support people development initiatives, including diversity and inclusion efforts across the organization
• Lead planning for and integration of acquisitions within the Sales operating model
• Establish and lead Sales enablement practices for Operating Units, including tools, processes, and best practices
• Define, implement, and monitor Sales programs including forecasting, pipeline management, commission processes, territory deployment, and sales targeting
• Oversee forecasting management and coordinate forecasting cadence across Sales leadership
• Lead confidential, time-sensitive, and high-impact special projects on behalf of the Sales General Manager
• Sponsor and lead continuous improvement initiatives, including the development of new operational, data, and reporting processes
• Evaluate current processes, emerging technologies, and industry trends to promote a culture of continuous improvement

About the Team

The Sales Strategic Programs team partners with senior leaders across Moody’s Analytics to drive strategic alignment, operational rigor, and execution excellence. Working closely with regional and global counterparts, the team serves as a connective layer across Sales, enabling consistent execution of strategic priorities while supporting leaders in achieving sustainable growth and organizational impact.

Overview

We are looking for an Event Operations & ProjectExecutive to support AKC’s training-related events, roadshows, workshops,and consultancy projects.

This role is suitable for candidates who are interested inevent planning, operations, logistics, vendor coordination, and on-siteexecution. You will gain practical experience managing event schedules,documentation, client communication, registration support, venue coordination,post-event reporting, and workflow improvements.

Roles and Responsibilities

• Oversee end-to-end planning and execution of events, including logistics, setup, and teardown
• Coordinate with vendors, venues, clients, and internal teams to ensure smooth event delivery
• Manage projects from initiation to completion, ensuring alignment with scope, timelines, and deliverables
• Support budget tracking, procurement of resources (e.g. equipment, permits), and cost management
• Plan and manage event logistics, including materials, equipment, manpower, and venue arrangements
• Support on-site operations such as registration, coordination, troubleshooting, and real-time issue resolution
• Conduct post-event evaluations, gather feedback, and prepare performance reports to drive improvements
• Recommend enhancements to event workflows, operational processes, and customer experience
• Assist in event marketing efforts, including promotional materials and outreach activities

Requirements

• Bachelor’s degree in Event Management, Hospitality, Business, or a related field
• Minimum 2 years of experience in event operations, coordination, or project management
• Proven ability to manage multiple events/projects concurrently with strong attention to detail
• Strong organisational and multitasking skills in a fast-paced environment
• Excellent communication and interpersonal skills to engage stakeholders effectively
• Willingness to travel and work flexible hours, including weekends when required
• Familiarity with Singapore’s event landscape and local vendors is an advantage

Operations Executive

The Operations Executive is responsible for supporting the daily operations of the company to ensure smooth and efficient business processes. The role includes coordinating operational activities, monitoring workflows, maintaining records, preparing reports, liaising with internal departments and external stakeholders, and ensuring compliance with company policies and procedures. The Operations Executive also assists in resolving operational issues and contributes to process improvements to enhance productivity and service quality.

·         Must fulfil all the tasks assigned to you by the management and superior.

·         Oversee the day-today manufacturing operations to meet production targets and quality standards

·         Develop and implement production schedules and take priority in scheduling and maintaining production activities to ensure timely delivery of products

·         Identify manufacturing problems, analyse root cause, and find solutions

·         Maintain quality control procedures to ensure products meet customer expectations and industry standards

·         Collaborate with the quality assurance team to address any issue related to product quality

·         Participate in maintaining company’s assets using asset tracking system

·         Enforce safety protocols to create a safe working environment and ensure compliance with local regulations

·         Collaborate with senior management to develop and implement strategic plans and identify opportunities for process optimization, cost reduction and efficiency

·         Discuss production updates and faults to management regularly

      Requirements:

§  Candidate preferably possesses at least a Diploma or its equivalent.   

§  Otherwise, experience rather than formal education can also

compensate and is a key requirement  

  Candidate must be able to commit to work on Alternate Saturdays.

§  Willing to work in the West

Job Description

• Industry/ Organization Type: Logistics/Warehouse
• Position Title: Operations Executive
• Working Location: Clementi
• Working Hours: 5.5 days (Mon – Fri 8am-5pm, Sat 8am-12pm)
• Salary Package: Basic Salary up to $3,500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Manage and coordinate inbound and outbound logistics operations.
• Ensure accurate documentation and tracking of incoming and outgoing shipments.
• Monitor inventory levels and coordinate with suppliers and customers to meet demand.
• Collaborate with the warehouse team to ensure timely and efficient loading and unloading of goods.
• Optimize processes for inventory management and shipment handling.
• Address and resolve any discrepancies or issues in shipping and receiving processes.

APPLY NOW!!!

• A minimum qualification of GCE O Level/Nitec
• At least 1 year of experience in an operations executive role, focusing on logistics.
• Familiarity with logistics software and inventory management systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Attention to detail and a proactive approach to managing logistics operations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72520 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Cybersecurity Operations Director

My client, a well-established FMCG company, is seeking a SOC Director to shape the future of their Security Operations Center (SOC). This strategic role combines oversight of day-to-day security operations with driving modernization initiatives that enhance threat detection, accelerate response, and improve efficiency.

You’ll lead incident response, manage MSSP partnerships, and champion automation, forensics, and continuous improvement. This is an opportunity to build a next-generation, intelligence-driven security operations function that stays ahead of evolving threats.

Key Responsibilities

• Transform and mature SOC capabilities, leveraging SOAR platforms and automation playbooks.

• Oversee enterprise security technologies (Firewalls, XDR, IPS, PAM, Email Gateways).

• Lead end-to-end Incident Response and digital forensics investigations.

• Develop KPIs, dashboards, and reports for leadership visibility.

• Manage MSSP relationships and ensure SLA compliance.

Ideal Profile

• 12+ years in cybersecurity with SOC and incident response leadership, with a strong acumen in strategic planning and transformation.

• Experience in SOC transformation and SOAR automation.

• Strong technical foundation across network, endpoint, and identity security.

• Certifications like CISSP, GCIH, GCFA preferred.

• Skilled in scripting (Python, PowerShell) and familiar with frameworks like NIST and MITRE ATT&CK is a plus.

• Exposure using Google Security Operations will be an added bonus.

Raymond Ler (R1876114)

JAC Recruitment Pte. Ltd. (90C3026)

• Experience developing and improving SOC processes and technologies.
• Proficient in SIEM tools such as Splunk, Microsoft Sentinel, Securonix, or equivalent.
• Expert-level knowledge of security monitoring tools, threat analysis, and digital forensics.
• Advanced understanding of cyber threat intelligence and TTPs (tactics, techniques, and procedures).
• Experience with security technologies such as firewalls, intrusion detection/prevention systems, and data encryption.
• Knowledge of security technologies such as Antivirus/Endpoint Detection and Response (EDR), Privilege Access Management (PAM), and Web Application Firewall (WAF).
• Ability to lead and coordinate cross-functional response teams under pressure.
• Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders.