Total 4,268 Full-time operations advisor job vacancies in The Philippines

Company Overview

Racore is a global technology solutions provider focused on cloud computing, content delivery, and AI. We empower enterprises with secure, scalable digital infrastructures through customer-centric innovation and full lifecycle service support.

Job Summary

We seek a detail-oriented Cloud Cost & Partner Operations Associate to support cloud cost tracking, reporting, partner program coordination, and internal operations. This entry-level role offers training and cross-team collaboration opportunities.

Responsibilities

• Collect, organize, and verify cloud usage and spending data across internal and client environments to ensure accuracy.
• Prepare regular cloud cost reports, usage summaries, budget tracking files, and internal reporting materials to support decision-making.
• Analyze cost data to identify trends, unusual spending patterns, or areas needing further review by senior team members.
• Perform cloud cost governance tasks including tagging checks, cost allocation follow-up, data validation, and reporting standardization.
• Track and maintain updates on AWS/GCP pricing, credits, discounts, rebates, and partner program information under guidance.
• Assist with partner operational processes such as document preparation, application tracking, internal follow-up, and status updates.
• Collaborate with sales, solution, finance, and operations teams to support proposal preparation, cost verification, and internal coordination.
• Maintain and update internal templates, trackers, playbooks, and process documentation related to cloud cost and partner operations.

Required competencies and certifications

• Proficient in Microsoft Excel or Google Sheets to manage and analyze operational data effectively.
• Strong analytical skills to work comfortably with numbers, spreadsheets, reports, and operational data.
• Effective communication and coordination skills to collaborate with diverse internal teams.
• Ability to learn new systems, tools, and processes quickly and apply them to daily tasks.
• Good spoken and written English. Mandarin proficiency is preferred to support communication with clients, partners, and stakeholders in China and the Greater China region, as well as Chinese-language documentation.

Preferred competencies and qualifications

• Internship, project, or coursework experience related to finance, operations, data analysis, cloud computing, or business analytics.
• Basic understanding of AWS, GCP, cloud billing, or cloud cost management concepts.
• Experience using Excel functions, pivot tables, or data visualization tools such as Looker Studio, Power BI, or Tableau.
• Experience preparing reports, trackers, documentation, or process summaries.
• Relevant certifications such as AWS Cloud Practitioner, Google Cloud Digital Leader, or FinOps Foundation.

Other Information

• Location: Singapore
• Employment Type: Full-time
• Seniority: Entry-level / Junior / Fresh Graduates Welcome

The Palawan @ Sentosa

Located on Palawan Beach, Sentosa Island, The Palawan @ Sentosa is Shangri-La Group’s first standalone lifestyle and entertainment precinct. Extending our signature hospitality beyond the hotel setting, we bring the colourful joys of life to the shore, drawing on decades of expertise in hospitality, Food & Beverage,and family offerings.

Designed as a vibrant beach wonderland and home to several new-to-Singapore attractions, The Palawan @ Sentosa brings families and friends together, with highlights such aselectric go-kart racing, beachside mini golf, as well as family-friendly and adults-only beach club experiences, all in one destination.

Join us and be part of a team delivering memorable moments for our guests.

We are looking for a Co-ordinator, Operations Service (Attractions)

Job Summary

As the Co-ordinator, Operations Service (Attractions), you will ensure guests and visitors enjoy a safe, fun, and pleasant experience by managing ticketing and retail operations, responding promptly to guest inquiries, and maintaining high service standards through collaboration with other departments.

As the Co-ordinator, Operations Services (Attractions) we rely on you to:

• Deliver safe and enjoyable experiences by monitoring and supporting guestactivities at attractions
• Manage ticketing and retail transactions accurately to ensure smooth visitor flowand sales operations
• Respond promptly and effectively to ad-hoc guest and visitor inquiries to resolveissues and provide information
• Set, uphold, and monitor service standards to maintain consistent quality ofguest experiences
• Collaborate with other departments to coordinate service delivery and addressoperational needs
• Adapt to shift work schedules to provide continuous support during operatinghours

We are looking for someone who:

• Demonstrate enthusiasm and customer focus by engaging positively with guests and visitors
• Show initiative by identifying and addressing operational challengesproactively
• Apply creativity and attention to detail in service delivery and problem-solving
• Build and maintain positive relationships with team members and guests usingdiplomacy and effective communication

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now!

Key Responsibilities

• Handle end-to-end airfreight operations for both import and export shipments.
• Manage export shipments: booking, MAWB/HAWB preparation, permits, and coordination with airlines/co-loaders.
• Manage import shipments: monitor arrival, arrange clearance, coordinate delivery and follow up with customers.
• Prepare and send quotations to overseas agents and customers.
• Source and compare co-loader / airline rates to ensure competitive pricing.
• Liaise with airlines, co-loaders, transporters, warehouse and customers for smooth operations.
• Monitor shipment status and provide timely updates on arrivals, delays, or issues.
• Ensure proper documentation and compliance with customs requirements.
• Handle billing, job costing and data entry accurately.

Requirements

• Experience in airfreight import & export operations preferred.
• Knowledge of MAWB/HAWB, permits, customs clearance.
• Able to check rates and do pricing/quotation independently.
• Good coordination and communication skills.
• Able to multitask and handle fast-paced shipment requirements.
• Familiar with freight systems is an advantage.

Work Location: Changi Airfreight Centre

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams

Required Competencies

a. Good knowledge of information technology, especially in the areas of SAP HCM ERP.

b. Strong writing and verbal communication skills.

c. Good team player, responsible and conscientious.

d. Resourceful, independent, responsive and pro-active.

e. Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

a. At least 2 years of working experience in information technology.

b. Experience in SAP HCM ERP is preferred.

c. Experience in HR projects is preferred.

Position Objective

The Assistant Campus Manager plays a key operational and facilities support role.

The position is responsible for ensuring all aspects of facilities, operations, safety, and vendor management are delivered efficiently, safely, and cost-effectively.

Working closely with the Campus Manager, the role partners with academic leadership teams to ensure that the campus environment supports high-quality teaching and learning, meets all regulatory requirements, and reflects each school’s unique identity.

Responsibilities

Leadership, Collaboration & Stakeholder Management

• Support the Campus Manager in partnering with school principals and academic leaders to ensure the campus meets operational, capacity, and functional needs.

• Assist with the fair and effective coordination of shared spaces, ensuring all schools are supported equitably.

• Build strong relationships with internal stakeholders, vendors, regulatory partners, and third-party service providers.

• Provide day-to-day guidance to maintenance, facilities, and soft services teams, supporting employee engagement, deployment, and performance.

• Collaborate with the Facilities Directors/Campus Managers across Singapore to align processes, identify efficiencies, and support group-wide operational standards.

Facilities & Maintenance Management

Support the planning, execution, and reporting of all preventive, corrective, and reactive maintenance activities.

• Oversee the daily management of all outsourced engineering, mechanical, electrical, air-conditioning, along with soft services such as security, cleaning, landscaping, and all general maintenance vendors deployed on site.

• Assist in monitoring and reporting on SLA and KPI performance for all facilities teams and services.

• Conduct routine inspections of building systems, learning spaces, playgrounds, and soft services operations, ensuring compliance, upkeep, and readiness.

• Support the management, including procurement, inventory control, financial tracking, and the annual budgeting process.

• Assist in the development and implementation of long-term campus maintenance and optimisation plans (5- and 10-year outlooks).

• Contribute to the planning and delivery of renovation works, enhancement projects, and campus improvements.

• Liaise with local government agencies where necessary (NEA, BCA, URA, SCDF, LTA etc)

Health, Safety, Fire & Risk Management:

Support the implementation and adherence to Health & Safety, Fire Safety, Evacuation, and Risk Management policies and procedures.

• Coordinate with the external Fire Safety Manager and assist in SCDF inspections, rectifications, and renewal of the Annual Fire Certificate.

• Partner with academic teams to ensure classroom setups, learning environments, and early-years spaces are safe, compliant, and developmentally appropriate.

• Maintain and deliver training for the CERT team, ensuring drills, exercises, and emergency procedures are executed as scheduled.

• Support safe work practices by enforcing Risk Assessments and ensuring contractor compliance with all relevant standards and guidelines.

• Maintain and keep updated documentation records for all health and safety matters and prepare documentation for all audits.

Operations Management

Oversee daily operational support services including cleaning, security, logistics, event support, transportation coordination, and general campus upkeep. Provide operational support for school events, activities, and special programmes.

• Support tender reviews, RFP processes, and contract administration in partnership with the Campus Manager.

• Assist in the ongoing review and improvement of Standard Operating Procedures, service standards, and operational workflows to ensure efficiency and service excellence.

• Drive the adoption of technology, innovation, and productivity improvements to enhance campus operations.

• Maintain strong relationships with all internal and external stakeholders to ensure smooth, reliable, and responsive service delivery.

• Perform any other duties as necessary to support the smooth and efficient operations.

Position Requirements

•     Excellent communication skills - written and spoken English

•     Good interpersonal skills, with the ability to interact professionally with stakeholders of various nationalities.

•     Self-motivated, proactive, and creative problem-solving skills to ensure an outstanding customer service delivery is maintained

•     Ability to work independently in a fast-paced and challenging environment, manage teams of third-party vendors to ensure an outstanding service is delivered and maintained

•     Proficient in IT skills with good MS Office knowledge

Qualifications:

•     Degree or Diploma in Engineering (Mechanical/ Electrical/ Facilities Management) or equivalent qualification

•     Minimum 5 years of experience in a similar role

•     Possession of a valid Fire Safety Manager (FSM) certification to perform FSM duties or the willingness to undertake certification will be advantageous

•     Knowledge of Singapore laws and regulations relating to Building Management and Regulations including but not limited to Fire Safety

•     Possession of a valid Environmental control coordinator would be advantageous

Working Hours:

8:00 am – 5:00 pm, Monday to Friday

Location

Redhill

Working Hours
Mon to Fri - 9am to 6pm

Job Summary

You will support merchant onboarding and daily operations to ensure smooth processes and accurate data management, contributing to efficient merchant activation and customer service.

Responsibilities

• Support merchant onboarding by preparing documentation, setting up accounts, and delivering basic training
• Manage daily operational tasks and respond to basic merchant inquiries to maintain service quality
• Track and report activation status and onboarding progress to ensure timely completion
• Enter data accurately and update systems to maintain reliable records
• Follow standard operating procedures (SOPs) to ensure compliance and consistent processes
• Escalate issues or delays promptly to senior team members for resolution

Preferred competencies and qualifications

• Experience in operations, customer support, or payments/POS systems
• Basic understanding of operations or customer service processes
• Ability to manage multiple tasks effectively in a fast-paced environment
• Strong attention to detail with proven execution and follow-through skills
• Good communication skills in English
  
  

We regret to inform that only shortlisted candidates will be notified.

Rae Loh Zi Rui

R1767268

RecruitFirst Pte Ltd

EA 13C6342

You will be responsible for optimizing supply to demand request as well as developing and improving the performance levels of the overall FE probe network, working with various internal and external groups to improve overall FE output performance, and meeting the output commitment on time. You will be facilitating on the rolling out of key indices to Micron executives highlighting issues and mitigation plan. You will be responsible to audit and improve process efficiency and incorporate automation process into metric updates.

• Establish and standardize network probe metrics for Die Mix attainment & operations efficiency. BIC metrics benchmarking and BKM deployment across network to drive standardization.

• Establish probe card and tester BP for capacity optimization, allocation, methodology to drive cross-site & cross-platform fungibility. ​

• Drive probe flex alignment with Global Supply Chain team and Central Probe Planning to meet die mix variability

• Drive die mix optimization, probe card swap process, audit and maximize vendor capacity/allocation to meet network needs

• Collaborate with SMAI on automation to ensure consistency and sustainability​

• Systemization of probe business processes and audit sites on compliance.

• Synchronization of Die Mix processes with Probe Planning process​

• Synchronization of Probe Long Term Planning with Short Term Planning ​

• Synchronization of IE Planning with operations process (POR-MOR gaps), establish Plan-Do-Check-Act (PDCA) process and feedback loop

Requirements :

• Bachelor's degree in Industrial System Engineering, Electrical and Electronics Engineering, Mechanical Engineering or Aerospace Engineering

• 3-5 years of experience in Probe Planning/Probe Manufacturing/Inventory Control/Production Planning/Line Management

• Proficiency in data analytics tools (e.g. Python, SQL or Tableau) to perform detailed analysis and provide metrics visibility

• Able to analyze line performance and provide line direction through concept of Line Management and Inventory Management to meet business plan.

• Proven ability to make decisions, multi-task, and troubleshoot problems and address root causes.

• Proven ability to build consensus in cross-functional groups

• Fluent in the basic concept of weekly wafer starts and wafer outs business process is a good to have.

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Job Description:

• Process all trades related payments & receipt for all products
• Ensure outgoing funds are recorded and not exceed the trading limit
• Handle enquiries from trading representatives
• Any other duties which may be assigned from time to time

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Job Responsibilities:

• Plan and undertake scheduled preventive maintenance tasks.
• Develop and enhancement of Preventive Maintenance equipment checklists for Enterprise Network and UPS System.
• Perform the preventive maintenance by following PM checklist for functional checks, health checks at Clients’ premises.
• Perform basic equipment break-fix during preventive maintenance windows when required.
• Carry out basic troubleshooting, minor repair for IT enterprise products.
• Prepare preventive maintenance documentation for submission.
• Record and report equipment failure discovered during the preventive maintenance cycle.
• Provide maintenance and support for Customers' Enterprise IT Network Services.
• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
• Establish TAC cases with the principal vendor for complex problem until resolution.

Job Requirements:

• Good technical skills in engineering, computer and IT systems, and preferably in network. Preferably with good knowledge in any of the following areas:
• Enterprise Network products/solutions: Cisco/Alcatel Switches/routers, wireless link controller, etc.
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
• Network Appliances based: Microsemi NTP Server, F5.Knowledge in ITIL processes and framework.
• CCNA / CCNP highly preferred
• Ability to engage external stakeholders to resolve site issues.
• Highly motivated and self-driven to complete assigned tasks with limited resources and tight schedule.
• Able to handle complex technical challenges and different groups of users and external vendors.
• At least 3 years of experience with successful track record in maintaining large scale IT infrastructure for Government related agencies.
• Excellent communication and interpersonal skills, with the ability to work well at all levels.
• Able to work flexible hours especially during after-office hour for scheduled maintenance windows, if required.
• Possess strong analytical skills with positive attitude.
• Required to have minimum 3 – 5 years of hands-on network technical support experience in SI Environment.
• Hands-on Experience working with LAN/WAN/WLAN which include
• Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
• Alcatel Wireless and Omni Switch
• Arista Switches and Cloudvision
• Fortinet, Checkpoint and Palo Alto Firewalls
• SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass

• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties

Work location: Jurong East

Industry: Logistics

Conducive Working Environment

Location: East / West

Responsibilities:

• Lead and manage a large-scale, highly complex logistics operation or a portfolio of multiple business units and distribution hubs with sizeable inventory and operational teams.
• Develop and execute operational roadmaps, including short-term tactical planning and long-term strategic initiatives focused on scalability, automation, and business growth.
• Drive organizational development and workforce planning, ensuring strong leadership pipelines, succession planning, and high-performing operational teams.
• Partner with key stakeholders to execute business strategies, lead commercial discussions, support contract renewals, and manage strategic customer relationships.
• Take ownership of the overall P&L performance for major business portfolios, driving profitability, cost optimization, and operational efficiency initiatives.
• Evaluate and propose CAPEX investments, including warehouse automation, material handling equipment (MHE), and facility enhancement projects through strong ROI analysis and business case development.
• Oversee workplace safety, operational risk management, and business continuity planning (BCP) to ensure compliance and operational resilience.
• Lead large-scale Continuous Improvement and transformation initiatives in collaboration with Engineering, IT, Commercial, and other cross-functional teams.

Requirements:             

• Degree in Business, Supply Chain, Logistics, Engineering, or a related discipline. MBA or postgraduate qualifications will be an added advantage.
• Minimum 10 years of leadership experience within contract logistics, supply chain, or warehouse operations environments.
• Proven experience managing managers and leading large-scale, multi-site, or highly complex logistics operations.
• Strong P&L management experience with the ability to drive operational performance and business growth.
• Demonstrated exposure to automation, operational excellence, continuous improvement, and transformation projects.
• Strong stakeholder management, leadership, and strategic planning capabilities.

All successful candidates can expect a very competitive remuneration package and acomprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Maybank Securities is a leading brokerage house and investment bank in ASEAN. Maybank Securities provides services in corporate finance, debt markets, equity capital markets, derivatives, retail and institutional securities broking and research.

MSSG is seeking an experienced and strategic leader to head its Cash & Synthetic Operations function. The role oversees the end-to-end operating model supporting Prime Brokerage, Retail Margin Financing, and broader capital markets businesses, covering products including Equities, Fixed Income, Securities Financing, Contracts for Difference (CFDs), Total Return Swaps (TRS), Structured Products, and Mutual Funds.

The successful candidate will lead operational delivery across the trade life cycle, ensuring a scalable and well-controlled environment that supports business growth and regulatory compliance. The role will drive process optimisation, operating model integration, automation, and transformation initiatives to enhance efficiency, strengthen controls, and improve operational resilience.

Job Description:

We are growing our Prime Brokerage Operations team to support increasing trading activity, broader product coverage and expanding regional business. These roles sit at the core of the Prime Brokerage platform, working closely with internal Business and Dealing teams to ensure trades are booked accurately, settlements are completed on time, and day-to-day operations run smoothly.

This is a hands-on, execution-focused role offering exposure across the full prime brokerage trade lifecycle, including trade booking, settlement, reconciliations and daily production support. You will play a direct role in supporting live trading activity, managing operational exceptions and contributing to a growing operating environment.

The positions also provide opportunities to work across regional trading hours, gain practical experience in complex prime brokerage flows, and grow with a business that continues to expand its product and market coverage.

Leadership & Management

• Lead and manage the Cash & Synthetic Operations function, ensuring effective support across all products and markets.
• Develop team capability through coaching, talent development, succession planning, and performance management.
• Build a culture of accountability, ownership, continuous improvement, and operational excellence.
• Establish performance metrics, service standards, and operating procedures aligned with business objectives.

Operational Oversight

• Oversee the end-to-end post-trade lifecycle, including settlements, financing operations, collateral management, reconciliations, corporate actions, and client asset controls.
• Provide operational leadership across Securities Financing, Prime/Retail Brokerage, CFDs and TRS.
• Drive process standardisation, operating model integration, and operational scalability across products and platforms.
• Ensure operational readiness for new products, markets, counterparties, and strategic initiatives.
• Act as the senior escalation point for operational incidents, client issues, and business critical events.
• Maintain a hands-on leadership approach, providing direct support on complex operational issues, control reviews, operating model design, regulatory initiatives, client matters, and strategic projects where required.

Risk, Control & Governance

• Maintain a robust control framework and ensure compliance with regulatory requirements and internal policies.
• Lead incident management, root cause analysis, remediation efforts, and control enhancements.
• Support audits, regulatory reviews, and control assessments.
• Monitor operational risks and implement appropriate mitigating controls.

Stakeholder Management

• Partner closely with Front Office, Product, Risk, Compliance, Finance, and Technology teams to support business growth and operational excellence.
• Work with Product and Technology teams on operating model enhancements, system improvements, and strategic initiatives.
• Manage relationships with custodians, brokers, counterparties and service providers.

Transformation & Change

• Lead automation, workflow optimisation, and process re-engineering initiatives
• Drive operating model enhancements, platform integration, and operational transformation programmes.
• Deliver strategic projects, regulatory initiatives, and business change programmes while ensuring operational stability.
• Promote continuous improvement to enhance efficiency, controls, scalability, and client experience.

Requirements & Experience

• 12–15 years of experience within Capital Markets Operations, with significant exposure to Equities, Prime Brokerage, Securities Financing, Margin Financing, CFDs, TRS, and brokerage businesses.
• Proven leadership experience within a sell-side brokerage, investment bank, prime brokerage, or capital markets environment.
• Strong understanding of post-trade operations, including settlements, financing operations, collateral management, corporate actions, reconciliations, and client asset controls.
• Deep product knowledge across cash and synthetic products, including equities, financing products, CFDs, swaps, securities financing, margining, collateral management, and lifecycle event processing.
• Demonstrated experience driving process improvement, operating model enhancements, automation, and change initiatives within a capital markets environment.
• Strong understanding of operational risk management, regulatory requirements, and governance frameworks applicable to broker-dealers and capital markets intermediaries.
• Player-coach leadership style with the ability to balance strategic oversight and hands-on execution in a lean operating environment.
• Strong stakeholder management, communication, and influencing skills, with the ability to work effectively with different teams.
• Strong analytical, problem-solving, and decision-making capabilities, with the ability to balance business growth, operational efficiency, and risk management objectives.

Responsibilities

• Assist Operations Manager in overseeing the operations, which include warehousing and customer service functions.
• Ensure activities performed are adhere to ISO, GDPMDS, 5S standards.
• Lead a team of warehouse and administration personnel to ensure that services provided meet customer's requirements and expectations.
• Establish key performance indicators (KPIs) and monitoring to ensure program targets are met.
• Analyze performance and activity indicators to identify improvement opportunities.
• Control and manage purchases, headcount and overtime.
• Process mapping for new or changed business requirements.
• Drive for cost savings and productivity initiatives for customers.
• Identify and schedule training for warehouse and administration personnel.
• Ensure staff adhere strictly to operational procedures.

Qualifications

• Minimum 3 years of relevant experience in warehouse operations / customer service.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and innovative.
• Adaptable to fast-moving work environment.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Manager%2C-Research-Grant-Management-Operations/33246-en_GB/

We regret that only shortlisted candidates will be notified.

About Us

We are building AI-enabled operating systems to support research translation, venture building, grant administration and commercialisation workflows. 

We work across university teams, researchers, startups, corporate partners and public funding agencies to turn complex manual processes into structured, auditable and scalable workflows.

The Role

As Manager, Research Grant Management Operations, you are responsible for the operational integrity of three funding streams: MOE De-GAP, Central GAP and Technology Development Agreement (TDA) funding.

You ensure that grant finances, claims, procurement, project progress and grantor reporting are tracked accurately, followed through consistently, and supported by reliable data.

This is a hands-on ownership role. You will lead weekly operating cadence, keep dashboards accurate, drive stakeholder follow-up, and help move grant administration away from manual work into an integrated AI-driven grant management solution.

Separately, you will support new programme reviews from an operational, overseas compliance and financial sustainability perspective, ensuring programmes are administratively workable and at minimum financially neutral unless otherwise approved.

What You'll Do

Own Grant Finance & Claims

• Monitor grant budgets, commitments, utilisation and remaining balances across De-GAP, Central GAP and TDA.
• Coordinate claims submission, supporting documents, WBS tracking and claims-related queries.
• Reconcile approved budgets, actual spend and remaining balances, and flag under-utilisation, overspend or budget risk early.
• Maintain clear, reliable financial views to support management decisions and grantor reporting.
• Manage grant audits.

Lead Procurement Coordination

• Lead the procurement follow-through for grant-funded activities, from request initiation to PO, vendor follow-up and closure.
• Coordinate with project teams, procurement, finance and vendors to resolve delays or documentation issues.
• Ensure procurement is aligned with approved budgets, grant requirements and internal policies.
• Maintain procurement status as part of the overall project dashboard.

Track Progress & Report to Grantors

• Maintain updated project milestones, deliverables, timelines and reporting commitments.
• Lead the weekly cadence to ensure project updates are current, complete and accurate.
• Prepare progress updates, management reports and grantor reports with supporting documentation.
• Flag delays, risks, changes in scope or reporting gaps early for management attention.

Maintain Dashboard Accuracy

• Maintain a single source of truth for project status, budget utilisation, procurement progress, claims and reporting.
• Ensure dashboards are updated before management reviews and reflect actual project status, not outdated inputs.
• Follow up on open actions, overdue items and missing updates across stakeholders.
• Escalate issues that require decisions, approvals or intervention.

Build the Future Grant Management Solution

• Map current manual workflows across De-GAP, Central GAP and TDA and identify bottlenecks, duplication and control gaps.
• Translate operational requirements into system requirements for an in-house AI-driven grant management solution.
• Support integration across Monday.com, Jedox, Slack, iRIMS and other relevant systems.
• Design and test workflow logic for reminders, approvals, claims tracking, reporting and dashboard updates.
• Contribute as a process owner and product user, ensuring the solution is practical, auditable and scalable.

Integrate the Three Grant Streams

• Bring De-GAP, Central GAP and TDA into one coherent grant management framework.
• Standardise tracking, reporting, claims and dashboard logic where possible.
• Document the differences in funding mechanics, approval routes, milestone tracking and reporting obligations.
• Avoid separate manual workflows by building a common operating model that can support different grant types.

Support New Programme Review

• Support new programme review as a separate scope from grant administration.
• Assess whether new programmes are administratively workable and financially neutral at minimum, unless otherwise approved.
• Check overseas compliance considerations, funding source, cost recovery, claims process and reporting obligations.
• Flag unfunded, non-compliant or operationally unsustainable commitments before programme launch.

Partner Across Functions

• Work closely with Principal Investigators, project leads, grantors, finance, procurement, vendors, automation teams and internal management.
• Translate operational issues into clear actions, owners and timelines.
• Follow up firmly and professionally to keep work moving.
• Keep management informed of risks, delays and decisions required.

Please be informed that only shortlisted candidates will be notified.

Qualifications

• 5+ years of strong project, programme or grant administration experience.
• Experience managing budgets, claims submission, procurement tracking and reporting.
• Good financial literacy and comfort with WBS structures, budget monitoring and claims documentation.
• Strong follow-through and ability to lead weekly operating cadence.
• Ability to maintain accurate dashboards, trackers and reporting views.
• Strong stakeholder management skills across finance, procurement, project teams and management.
• Attention to governance, compliance, audit trail and reporting discipline.
• Comfort operating in an environment where processes are still being built.

Bonus Points For

• Experience working with AI tools to improve process efficiency.
• Experience supporting automation, workflow redesign or systems implementation.
• Experience integrating multiple workflows into one operating model.
• Experience with grant administration, research funding, public funding or commercialisation funding.
• Experience with systems such as Monday.com, Jedox, Slack, iRIMS, SAP, BMC Helix, Submittable or Xero.
• Exposure to overseas programme administration, compliance checks or cost recovery models.

Why Join Us?

This is a chance to help build the operating backbone for research translation and venture creation. You will sit close to the work, the data and the decisions — supporting grants today while helping build the AI-enabled system that makes the function more scalable tomorrow.