Total 20,673 it manager job vacancies in The Philippines

Job Description:

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.

Job requirements:

• Min Diploma or equivalent qualification in Information Technology, Computer Science, related field.
• Min 2 years of relevant experience preferred.
• Proficient in Microsoft Office applications and Windows operating systems.
• Basic understanding of TCP/IP, LAN technology, DNS, DHCP and network fundamentals.
• Hands-on experience or working knowledge of Synology NAS administration, including backup configuration and access management.
• Knowledge of Internet security and data privacy principles.
• Familiarity with hardware troubleshooting, cabling, and basic network devices is an advantage.
• Strong problem-solving, communication, and time-management skills.
• Proactive team player with the ability to work independently with minimal supervision
• 5 day work week

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Job Description:

• Manage and overseeing the entire lifecycle of Facility Management Enterprise System Platform and Facilities Maintenance Management System on site projects.
• Budget & Financial Management. Develop and manage the administrative budget, monitoring expenditures and identifying cost-saving opportunities.
• Planning & Integration of IoT Sensors, Smart Meters, Facilities Maintenance Management System, etc on site.
• Implementation & Installation IoT Sensors and etc. Oversee or coordinate the physical installation of IoT devices across the facility.
• Monitoring & Data Collection. Collation and analysis of information from the FM Enterprise System to facilitate decisions and report for stakeholders.
• Maintenance & Troubleshooting. Regular Maintenance. To perform routine checks to ensure sensors and IoT devices are functioning optimally.
• Collaboration & Reporting. Stakeholder Communication with stakeholder. Work with senior management, DSS teams, and other departments to report on sensor data insights, energy savings, and overall building performance.
• Liaise with vendors, service providers, and contractors for any necessary sensor replacements, upgrades, or system modifications.
• Provide training to facility staff on how to interact with or troubleshoot IoT sensor systems.
• Ensure that end-users understand how data from sensors impacts their daily operations (e.g., energy savings through smart lighting systems).
• To source, evaluating vendors and negotiating contracts to support project implementation.
• Management of project timeline and expectation, while building strong relationships in the process to achieve customer satisfaction.
• Any other assignments as and when directed by the Management.

Job Requirement:

• Diploma with min. 10 years or Degree with min. 5 years in IT, Intelligent Building, Green FM, Engineering or Building Services.
• Candidate with IT and digital knowledge in built environment will be an advantage.
• Good communication (written and version) skills and possess strong presentation skills.
• Ability to multi-task and manage multiple projects simultaneously.
• Problem Solving & Analysis
• Passion in promoting digital transformation and technology solutions.

CBM Pte. Ltd. is committed to safeguarding your personal data in line with the Personal Data Protection Act (PDPA). For more details, please refer to our Data Protection Notice for Job Applicants on our official website.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth and profitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricing strategies.
• Conduct market research, analyse trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships to support product adoption and maximize market reach.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 1 year of sales experience in IT sector.  
• Knowledge in managing products, services, and technical solutions within IT or cybersecurity domains.  
• Strong analytical and problem-solving capabilities, complemented by effective leadership and excellent interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for IT Project Manager to lead government ICT projects, ensuring timely, budget-compliant delivery, meeting business needs and IT governance, collaborating with stakeholders.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $9,000 (basic) + AWS
• Job Type: Contract

Responsibilities

• Oversee the entire project lifecycle, from initiation to closure, ensuring adherence to project goals and deliverables.
• Develop detailed project plans, including scope, timeline, budget, and resource allocation.
• Engage with key stakeholders, including business users, project team members, and external vendors.
• Conduct regular project status meetings and provide updates to stakeholders.
• Address and manage stakeholder expectations, resolving conflicts and issues promptly.
• Ensure cohesive collaboration and effective team dynamics.
• Ensure that user needs and feedback are in corporated into project deliverables.
• Ensure that all project activities comply with IT governance frameworks and standards.
• Implement quality control processes to ensure high standards of deliverables.
• Monitor project budgets, ensuring that expenditures are within approved limits.
• Identify, analyze, and resolve project-related issues and challenges.
• Make informed decisions based on data analysis, project requirements, and stakeholder input.

Requirements:

• Minimum of 5 years of experience in Project Management, experience participating in full software or product development cycles, preferably using Agile Methodology with past development experience.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
• Project Management-related certifications such as CITPM, COMIT, or PMI is an added advantage.

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Responsibilities

• Partner with the Head of Internal Audit to shape and execute the regional IT audit plan, focusing on key technology and security risks.
• Perform risk assessments across IT infrastructure, systems, and applications to identify priority audit areas.
• Lead and conduct end-to-end IT audits, covering infrastructure, cybersecurity, access controls, and system configurations.
• Mentor and guide junior auditors, supporting knowledge development in IT audit and strengthening team capabilities.
• Evaluate the design and effectiveness of internal controls within technology environments, ensuring alignment with policies and regulatory standards.
• Identify control gaps and risk exposures, and drive follow-up actions to ensure timely remediation.
• Prepare comprehensive and well-structured audit reports, providing actionable recommendations to management.
• Coordinate and oversee audit activities across regional offices, ensuring consistency in methodology and reporting standards.
• Engage with internal stakeholders including IT, Risk, and Compliance teams, as well as external auditors and regulators where required.
• Contribute to continuous improvement initiatives, including enhancing audit methodologies, leveraging data analytics, and adopting automation tools.

Requirements

• Degree in Accounting, Finance, Information Systems, or a related field, with relevant certification (e.g. CISA or equivalent preferred).
• At least 7 years of experience in IT audit / technology risk, with strong exposure to infrastructure and IT security environments.
• Familiarity with regulatory frameworks in a financial services or MAS-regulated environment is advantageous.
• Strong stakeholder management skills with the ability to handle regional responsibilities and travel when required.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Responsibilities

• Partner with the Head of Internal Audit to shape and execute the regional IT audit plan, focusing on key technology and security risks.
• Perform risk assessments across IT infrastructure, systems, and applications to identify priority audit areas.
• Lead and conduct end-to-end IT audits, covering infrastructure, cybersecurity, access controls, and system configurations.
• Mentor and guide junior auditors, supporting knowledge development in IT audit and strengthening team capabilities.
• Evaluate the design and effectiveness of internal controls within technology environments, ensuring alignment with policies and regulatory standards.
• Identify control gaps and risk exposures, and drive follow-up actions to ensure timely remediation.
• Prepare comprehensive and well-structured audit reports, providing actionable recommendations to management.
• Coordinate and oversee audit activities across regional offices, ensuring consistency in methodology and reporting standards.
• Engage with internal stakeholders including IT, Risk, and Compliance teams, as well as external auditors and regulators where required.
• Contribute to continuous improvement initiatives, including enhancing audit methodologies, leveraging data analytics, and adopting automation tools.

Requirements

• Degree in Accounting, Finance, Information Systems, or a related field, with relevant certification (e.g. CISA or equivalent preferred).
• At least 7 years of experience in IT audit / technology risk, with strong exposure to infrastructure and IT security environments.
• Familiarity with regulatory frameworks in a financial services or MAS-regulated environment is advantageous.
• Strong stakeholder management skills with the ability to handle regional responsibilities and travel when required.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

• Autonomy to make key decisions to shape a Center of Excellence (COE) 
• Direct engagement with senior business stakeholders 

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT manager to join their team.

About the job

Your responsibility includes:

1. ETRM Application Ownership & Operations

• System Availability: Own the overall availability, performance, and reliability of the global ETRM ecosystem and downstream business applications.
• Service Management: Ensure application incidents, service requests, and maintenance are managed in line with strict SLAs and ITSM processes, serving as the ultimate escalation point for major business-impacting issues.
• Lifecycle Management: Oversee system upgrades, application patching, custom extensions, core integrations, and end-of-life planning to ensure systems remain fit for 

2.COE Governance & Strategic Roadmap 

COE Controls: Establish, maintain, and enforce application standards, change control, and release workflows under an Application Center of Excellence (COE) model to minimize operational risk.

• Strategic Roadmap: Define and execute the ETRM and application roadmap aligned with commercial business strategies and operational priorities.

3. Stakeholder Engagement & Project Delivery

• Business Partnership: Engage regularly with traders, risk managers, accounting leads, and executive system owners to translate complex business requirements into clear technical actions.
• Project Execution: Oversee the end-to-end delivery of major IT initiatives, including new commodity onboarding, risk model implementations, cloud migrations, and operational efficiency automations.

Skills and experience required

As a successful applicant, you will have at least 7 years of experience in ETRM of at least 1 major ETRM system (e.g., ION Endur/Allegro/RightAngle, Hitachi Openlink, or Aligne). At least 5 years of team management / vendor management is required for this role.

Proven track record in business stakeholder management is required for this role. 

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to service management for Application


To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/?skipRedirect=true. (EA: 94C3609/ R1219669)

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore

Responsibilities:

• Partner with hiring managers to develop job descriptions, define candidate requirements, and execute recruitment strategies.
• Source, screen, and interview candidates through job boards, referrals, and professional networks.
• Manage the end-to-end recruitment process, including candidate engagement, job offers, and onboarding coordination.
• Provide regular recruitment updates to hiring managers and HR stakeholders.
• Support business development activities, including stakeholder management and proposal preparation.
• Assist in strategic planning and project execution to ensure timely delivery of objectives.
• Maintain HR records, employee files, leave administration, and documentation in compliance with company procedures.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Key responsibilities and accountabilities:

• Desktop Support-L1 (Mandatory)
• As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
• Creations / termination of email accounts and system access rights for new employees and exiting employees
• Prepare, issuance and maintenance of IT hard wares for all employees according to job functions and requirements.
• Handle first-level incident / problem determination and resolution on a 24x7 basis and attend to Service incidents and queries within the agreed service levels.
• Timely escalation of incidents to higher levels when required.
• Log file monitoring for errors.
• Perform daily, weekly and monthly proactive housekeeping and monitoring activities as well as Vendor co-ordination,
• Perform basic Service Requests based on Standard Operating Procedures.
• Follow quality / security process defined for the engagement
• Any other ad-hoc duties or assignments / projects as assigned by the management

Requirements

• Demonstrated knowledge in the following OS: Windows 7/8/10 and Windows 2008/2012 server.
• Able to understand and manage Microsoft Access and Microsoft SQL databases
• Working technical knowledge of Microsoft Office
• Demonstrated knowledge of Visual Studio .NET (VB/C#) Education/experience
• University degree in Computer related field or 1-2 years IT support related experience
• CompTIA, Microsoft, or other recent technical certifications are a plus
• Strong written and oral English communication skill
• This role is primarily based in Tampines HQ office and will be required to support the 19 stores across Changi Airport 4 terminals and Changi Airport office as and when needed.

Benefits

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage

KEY DUTIES AND RESPONSIBILITIES

1. Server Administration, Maintenance and Backup

2. Provide IT support to end users

3. Maintain user login and email accounts

4. Setup and issue laptops to new joiners

5. Support IP Phone System

6. Support Office Applications

8. Setup Printers

Responsibilities:

• To coordinate, maintain and support the Company’s IT including emails, printers, office applications, servers, and support staff who work remotely.
• Managing hardware and software (laptop, windows, and office software); including other office equipment and facilities upkeep, maintenance, replacement, and new purchases of inventory;
• Provide IT support to users primarily on Windows 10 platform.
• Perform problem diagnostic and escalation as necessary to IT vendor to resolve IT issues.
• Troubleshoot and maintain office network, PC hardware and software system.
• To assist in hardware and software procurement.
• Participate in ad-hoc projects as per assigned by IT Manager.
• Perform other IT support responsibilities as assigned by IT Manager.

Requirements:

• Must possess at least a diploma in Computer Study or Information Technology or equivalent.
• Proven 2 years of working experience in IT Support and Operations.
• Strong administrative knowledge in MS Office 365, Windows 10, Windows 11 and network protocols.
• Good knowledge and able to handle all network-level problems.
• Self-motivated and to be able to work independently or as a team with a good service aptitude and enjoy working in a fast-paced environment.
• Strong interpersonal and communication skills.
• Meticulous and excellent administrative work.
• Proficient in Microsoft Office