Total 159 information technology job vacancies in The Philippines

The Data Center Operations Engineer is responsible for the daily operation, maintenance, and optimization of data center infrastructure, including electrical, HVAC, and ELV systems. This role ensures facility reliability, safety, and efficiency through proactive monitoring, risk management, and continuous improvement.

Perform daily operation, maintenance, and routine inspectionsprovement. The position requires hands-on technical ability, strong analytical skills, and strict adherence to operational and emergency procedures.

Perform daily operation, maintenance, and routine inspectionsprovement. The position requires hands-on technical ability, strong analytical skills, and strict adherence to operational and emergency procedures.

of data center electrical, HVAC, and ELV systems, ensuring stable and continuous operation.

Execute scheduled preventive maintenance (PM) plans and handle system faults promptly and accurately.

Conduct facility safety, risk, capacity, and availability management, continuously optimizing systems to improve operational efficiency and cost-effectiveness.

Maintain infrastructure data accuracy (100%), regularly check alarm configurations, and ensure monitoring platform stability and reliability.

Conduct facility inspections per company requirements, including equipment status checks, MOP (Method of Procedure) review, and maintenance tracking.

Respond rapidly to incidents and emergencies following EOP (Emergency Operation Procedures) and incident management standards; provide on-site support and reporting.

Analyze root causes of incidents, conduct post-event reviews, and summarize lessons learned for continuous improvement.

Familiarize with the power distribution, cooling, and ELV architecture within assigned data centers; quickly locate and resolve faults when issues occur.

Prepare and implement change MOPs independently, ensuring no incidents result from planned changes.

Participate in optimization and upgrade projects, ensuring smooth on-site execution and coordination.

Propose technical improvements or modification plans for infrastructure monitoring, capacity, safety, and availability.

Provide technical guidance, mentorship, and training for frontline operation staff.

Ensure quick response and arrival per incident management policy.

Strictly comply with all operational procedures, safety policies, and company regulations.

Complete other assignments as defined in the Service Contract, Outsourcing Specification, or as required by the company or project team.
Qualifications

Education: Full-time college diploma or above (Associate Degree or higher).

Major: Electrical Engineering, HVAC, or other related disciplines.

Experience: Minimum 3 years of relevant experience in data center facility operation and maintenance.

Strong understanding of data center infrastructure systems, including electrical distribution, cooling, ELV, and monitoring systems.

Familiar with mainstream facility brands and models, capable of identifying differences and proposing optimization suggestions.

Demonstrated ability to conduct root cause analysis and implement effective preventive actions.

Capable of independent MOP preparation and execution with zero error rate.

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking a domain-expert RPA Business Analyst with deep, hands-on knowledge of Reinsurance operations and a proven track record of delivering intelligent automation programmes using UiPath. This is a specialist role within our Automation Centre of Excellence (CoE), focused exclusively on the reinsurance and insurance value chain — from treaty and facultative processing to bordereau reconciliation, claims management, and regulatory reporting.

The RPA BA will be the primary interface between reinsurance business stakeholders and the automation delivery team. You will own the end-to-end discovery, analysis, documentation, and governance of automation initiatives — producing artefacts to CoE standards while working closely with UiPath developers to ensure solutions are technically sound, compliant, and deliver measurable business value.

KEY RESPONSIBILITIES

Process Discovery & Analysis

• Lead structured process discovery workshops with underwriting, claims, finance, and reinsurance operations SMEs to capture end-to-end workflows

• Analyse and document As-Is reinsurance processes across treaty, facultative, bordereau, claims, and cession accounting workflows

• Assess automation feasibility, calculate complexity vs. benefit scores, and recommend processes for RPA, attended automation, or AI-assisted processing

• Produce As-Is and To-Be process maps using BPMN notation (Visio, Lucidchart, or equivalent) incorporating all exception paths and business rules

• Identify and document data sources, system integrations, and dependencies including reinsurance platforms (RI3K, Sequel, Remetrica, Xuber, or equivalent)

Documentation & Artefact Ownership

• Author high-quality Process Definition Documents (PDDs), Business Requirements Documents (BRDs), and Solution Design Documents (SDDs) to CoE standards

• Maintain a live automation register covering pipeline, in-flight, and production bots with version control, change logs, and ownership matrices

• Produce and maintain operational runbooks, exception-handling guides, and escalation procedures for each deployed automation

• Own UAT planning, test script authoring, execution coordination, defect tracking, and formal business sign-off documentation

• Prepare change management communications and end-user training packs for automation go-lives across reinsurance operations

• Deliver post-implementation benefits realisation reports tracking FTE savings, error rate reduction, SLA compliance, and ROI

Stakeholder Engagement & Governance

• Act as the primary point of contact for reinsurance business stakeholders throughout the automation lifecycle from discovery to hypercare

• Present automation proposals, solution designs, and delivery updates to senior stakeholders including COO, CFO, and CUO level

• Work closely with UiPath developers to validate technical designs against business requirements and ensure solution accuracy

• Collaborate with Compliance, Risk, and Internal Audit teams to ensure automations meet MAS regulatory requirements and internal control frameworks

• Support the development and continuous improvement of CoE documentation standards, templates, and governance frameworks

• Contribute to the quarterly automation pipeline review, prioritising opportunities based on strategic value and implementation complexity

UiPath Platform & RPA Knowledge

• Apply working knowledge of UiPath Studio, Orchestrator, and REFramework to validate technical designs and support developer decision-making

• Understand UiPath Document Understanding capabilities to scope intelligent data extraction from reinsurance documents (bordereaux, slips, endorsements)

• Define bot exception handling requirements, Orchestrator queue structures, and alerting thresholds in collaboration with the development team

• Participate in code reviews and UAT execution with an appreciation of RPA development best practices

• Support UiPath Process Mining or Task Mining exercises to objectively validate process discovery findings

REINSURANCE DOMAIN KNOWLEDGE

This role requires substantive reinsurance domain expertise. Candidates must demonstrate knowledge across the following areas:

Treaty Reinsurance

• Quota share, surplus, and excess of loss (XL) treaty structures, premium calculation methodologies, and profit commission arrangements

• Treaty bordereau processing: premium bordereau, claims bordereau, and cash call management across cedent portfolios

• Treaty accounting cycle: cession entry, reinsurance premium payable/receivable, and intercompany settlement

Facultative Reinsurance

• Facultative submission workflow: risk assessment, slip preparation, capacity placement, and certificate issuance

• Facultative premium and claims processing, including endorsement handling and cancellation workflows

Claims & Finance Operations

• Claims bordereau intake, IBNR reserve management, loss run generation, and reinsurance claims recoverable tracking

• Cash calls, loss portfolio transfers, and commutation processing

• Financial close processes: reinsurance entries, bordereau reconciliation, and management accounts preparation

Regulatory & Market Knowledge

• Familiarity with Singapore MAS regulatory framework for reinsurers and branches operating in Singapore

• Understanding of Lloyd’s of London market operations, ACORD messaging standards, and market reform initiatives (Blueprint Two)

• Working knowledge of IFRS 17 impact on reinsurance accounting and associated reporting automation opportunities

• Awareness of data governance, data lineage, and reconciliation control requirements in a regulated reinsurance environment

TECHNICAL & TOOLS EXPERIENCE

• 5–8 years of Business Analyst experience, with a minimum of 3 years in the reinsurance or specialty insurance sector

• Demonstrated experience delivering RPA automation programmes in a BA capacity, ideally using UiPath

• Proficiency in BPMN process mapping tools: Visio, Lucidchart, Bizagi, or equivalent

• Strong working knowledge of reinsurance platforms: RI3K, Sequel Eclipse, Remetrica, Xuber, or Majesco Treaty

• Familiarity with core insurance/reinsurance systems and their data structures (policy admin, claims, finance ledger)

• Proficiency with documentation and collaboration platforms: Confluence, SharePoint, Jira, or equivalent

• Ability to read and interpret SQL queries and API specifications to validate integration designs

• Experience with data analysis tools (Excel advanced, Power BI, or similar) for bordereau reconciliation and benefits tracking

• Basic understanding of UiPath Studio, Orchestrator, and REFramework is required; hands-on development experience is a strong advantage

DOCUMENTATION ARTEFACTS & OWNERSHIP

The RPA BA will own or co-own the following artefacts across the automation delivery lifecycle:

Artefact Description & Purpose

Process Definition Document

(PDD) Current-state workflow with inputs, outputs, business rules, exception paths, and automation feasibility score

Business Requirements

Document (BRD) Stakeholder needs, business objectives, constraints, assumptions, and acceptance criteria

Solution Design Document

(SDD) Bot architecture, component diagram, integration touchpoints, Orchestrator queue design, and error-handling strategy

As-Is / To-Be Process Maps BPMN swim-lane diagrams illustrating current vs. automated future-state workflows with time/cost benchmarks

Automation Pipeline &

Priority Matrix Scored backlog using complexity vs. benefit framework; used to drive CoE roadmap and sprint planning

UAT Test Scripts & Sign-off

Pack End-to-end test cases, expected vs. actual results, defect log, and formal business sign-off documentation

Operational Runbook Bot support procedures, exception-handling guide, alerting thresholds, escalation matrix, and restart instructions

Benefits Realisation Report Post-go-live metrics: FTE savings, processing time reduction, error rates, SLA compliance, and ROI calculation

Change Management & Training Pack End-user comms, training materials, process change summaries, and adoption tracking dashboard

Automation Register Live log of pipeline, in-flight, and production bots with version history, change log, and ownership

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with highly specialised reinsurance domain expertise. All applicants must be eligible to work in Singapore at the time of application.

To apply, please submit your CV and a cover letter that clearly outlines: your reinsurance domain experience, specific RPA automation programmes you have contributed to as a BA, your documentation standards and artefacts produced, and your UiPath familiarity. Portfolio samples (PDDs, process maps, BRDs — anonymised) are welcome and encouraged.

Job Responsibilities:

1. Responsible for the implementation and overall management of EHS work for data centers in the Asia Pacific Region 1 (Singapore, Malaysia, Indonesia, Thailand, etc.).

2. Lead real-time response, coordination, and resolution of EHS incidents in data centers, ensuring efficient communication with internal teams, emergency services, and stakeholders to minimize operational disruption and ensure personnel and infrastructure safety.

3. Conduct comprehensive EHS risk assessments for data center facilities, identify critical hazards, develop risk control improvement plans, and drive systematic enhancements to the EHS management system.

4. Design, create, and improve EHS process documentation to strengthen the robustness and compliance of the data center EHS management system.

5. Establish cross-functional collaboration mechanisms to integrate EHS requirements into daily operations, fostering a safety culture at all organizational levels through targeted training, safety communications, and feedback mechanisms, ensuring standardized execution.

Competency Requirements:

1. At least 3 years of relevant experience in Environment, Health, and Safety (EHS).

2. Comprehensive knowledge of international EHS regulations, standards, and compliance requirements (e.g., ISO 45001, local safety laws and regulations).

3. Practical experience in emergency response to EHS incidents.

4. Excellent communication and coordination skills, proactivity, sense of responsibility, and strong team spirit.

5. Language requirements: English (mandatory), Chinese (preferred).

Key Performance Indicators:

1. Establish and implement a new EHS management system tailored to actual data center environments, ensuring on-site operations follow standardized procedures.

2. Coordinate with local teams to respond to and handle on-site EHS alerts and incidents.

3. Ensure on-site safety and stability, preventing EHS incidents.

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking a highly experienced Senior RPA Developer with deep UiPath expertise and a strong background in Insurance and Reinsurance operations. This is a high-impact, senior individual contributor role within our Intelligent Automation Centre of Excellence (CoE), responsible for leading end-to-end automation delivery, mentoring junior developers, and partnering with business stakeholders to drive measurable operational efficiency.

The ideal candidate combines hands-on technical mastery of the UiPath platform with an understanding of complex insurance and reinsurance workflows, including policy processing, claims management, bordereaux reconciliation, and treaty accounting.

KEY RESPONSIBILITIES

• Design, develop, test, and deploy end-to-end RPA solutions using UiPath Studio, Orchestrator, and Action Center

• Lead automation of insurance and reinsurance workflows: policy lifecycle, claims processing, bordereaux reconciliation, cession accounting, and premium billing

• Conduct process discovery workshops and feasibility assessments; produce Process Definition Documents (PDDs) and Solution Design Documents (SDDs)

• Integrate RPA bots with core insurance platforms (e.g., Guidewire, Duck Creek, Majesco, or equivalent) and enterprise data systems via REST/SOAP APIs

• Define, enforce, and continuously improve RPA coding standards, governance frameworks, and deployment best practices

• Mentor and guide junior RPA developers; conduct structured code reviews and knowledge transfer sessions

• Collaborate with business analysts, process owners, and IT architects to identify, prioritise, and roadmap automation opportunities

• Monitor bot performance, SLAs, and exception handling via Orchestrator dashboards; perform root-cause analysis and remediation

• Support the integration of AI/ML capabilities including UiPath Document Understanding, AI Center, and process mining tools

• Maintain comprehensive technical documentation, change logs, and operational runbooks for all deployed automations

• Ensure compliance with MAS regulatory requirements, data protection standards, and internal audit controls

TECHNICAL REQUIREMENTS

• 5–10 years of hands-on RPA development experience, with a minimum of 4 years dedicated to UiPath

• Expert proficiency in UiPath Studio, REFramework, Orchestrator, UiPath Apps, and Action Center

• Strong programming skills in VB.NET, C#, or Python for custom activity and library development

• Proven experience integrating bots with REST/SOAP APIs, SAP, SQL/NoSQL databases, and mainframe systems

• Familiarity with UiPath Document Understanding, AI Center, Task Mining, and Process Mining (strongly preferred)

• Solid understanding of SDLC, Agile/Scrum methodology, and version control using Git

• Exposure to cloud platforms (AWS, Azure, or GCP) in an enterprise RPA deployment context

• Experience with CI/CD pipelines for RPA deployment automation is an advantage

DOMAIN KNOWLEDGE — INSURANCE & REINSURANCE

Candidates with direct industry experience in Insurance or Reinsurance are strongly preferred. Relevant knowledge includes:

• P&C or Life insurance operations: underwriting processes, policy lifecycle management, claims processing, and premium accounting

• Reinsurance concepts: facultative and treaty arrangements, bordereaux reporting, loss run analysis, and cession accounting

• Familiarity with the Lloyd’s of London market, ACORD standards, or Singapore MAS regulatory framework

• Experience automating finance and actuarial workflows including IFRS 17 reporting, risk aggregation, and regulatory submissions

• Knowledge of reinsurance platforms (e.g., RI3K, Sequel, Remetrica) or core insurance systems is a significant advantage

CERTIFICATIONS

The following UiPath certifications are required or strongly preferred:

Certification Status Issuing Body

UiPath Certified Professional

(UCP) — RPA Developer

Advanced Required UiPath

UiPath Automation Developer

(UAD) Required UiPath

UiPath AI Center / Document

Understanding Advantageous UiPath

PMP / Agile / ITIL Optional Various

LEADERSHIP & SOFT SKILLS

• Strong stakeholder communication skills; able to engage technical and non-technical audiences at all seniority levels

• Proven ability to lead workshops, conduct process assessments, and translate business requirements into automation solutions

• Analytical and structured problem-solving mindset with attention to edge cases and exception handling

• Self-directed and accountable; able to manage multiple deliverables and deadlines without close supervision

• Experience working in regulated financial services or insurance environments with an understanding of compliance and audit requirements

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are encouraged to apply. Employment Pass (EP) sponsorship will be considered for exceptionally qualified candidates. Candidates must be eligible to work in Singapore at the time of application.

To apply, please submit your updated CV along with a brief cover letter outlining your RPA experience, UiPath certification status, and any domain experience in insurance or reinsurance.

About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking an exceptionally experienced RPA Solution Architect and Technical Lead to define, lead, and govern our enterprise automation architecture across Insurance and Reinsurance operations. This is a principal-level, strategic-technical role that combines deep hands-on mastery of the UiPath platform with the architectural vision required to design scalable, secure, and high-performing automation ecosystems at enterprise scale.

With 10 or more years of RPA implementation experience, you will serve as the highest technical authority within the Intelligent Automation Centre of Excellence (CoE), making critical platform, integration, and governance decisions that shape the organisation’s automation capabilities for years ahead. You will lead a team of developers and BAs, engage directly with C-suite stakeholders, own the UiPath platform architecture, and drive the integration of AI and intelligent document processing capabilities into production automation programmes.

This role spans strategic planning, hands-on technical leadership, team mentorship, and executive stakeholder management — requiring a rare combination of deep engineering expertise and senior leadership presence.

KEY RESPONSIBILITIES

A. Solution Architecture & Technical Design

• Define and own the enterprise RPA architecture blueprint covering bot topology, Orchestrator infrastructure, HA/DR configuration, multi-tenant design, and integration patterns

• Conduct solution architecture reviews for all automation initiatives; approve SDDs before development commences through a formal Architecture Review Board process

• Design robust integration architectures connecting RPA bots with core insurance platforms (Guidewire, Duck Creek, RI3K, Sequel), ERP systems, APIs, and mainframes

• Establish and enforce platform-wide exception-handling frameworks, retry logic patterns, logging standards, and bot resilience design principles

• Design intelligent automation pipelines incorporating UiPath Document Understanding, AI Center, and external ML models for unstructured data processing in reinsurance operations

• Evaluate and architect hyperautomation solutions combining RPA, AI, process mining, low-code, and API automation to maximise end-to-end process coverage

• Lead proof-of-concept (PoC) and proof-of-value (PoV) exercises for emerging automation technologies including Agentic AI and GenAI integrations

B. Technical Leadership & CoE Governance

• Lead, mentor, and performance-manage a team of 5–15 RPA developers, BAs, and QA engineers across project delivery and BAU support functions

• Define, implement, and continuously improve CoE development standards, REFramework conventions, reusable component libraries, and Git-based version control workflows

• Chair architecture review sessions and code review boards; establish quality gates at each stage of the SDLC

• Own the CI/CD pipeline strategy for RPA using Azure DevOps or Jenkins; automate bot deployment, regression testing, and release management

• Define and govern the UiPath Test Suite strategy including automated regression packs, performance testing, and SLA validation frameworks

• Manage UiPath licence optimisation, Orchestrator resource governance, and platform capacity planning aligned to the automation portfolio roadmap

• Act as primary technical liaison with UiPath account management, solutions engineering, and professional services teams

D. Strategic Planning & Executive Engagement

• Develop and maintain the multi-year enterprise automation roadmap in alignment with IT and business transformation strategy

• Present automation architecture strategy, programme performance, and investment cases to CTO, CIO, COO, and Board-level stakeholders

• Define and track KPIs for the automation programme including bot utilisation, SLA adherence, FTE savings, error rates, and ROI

• Build and own the business case framework for new automation investments; present cost-benefit analyses and risk assessments to governance committees

• Engage with industry peers, UiPath user groups, and professional bodies to maintain awareness of automation market trends and best practices

The following technologies represent the core and extended stack for this role:

Category Technologies & Tools Requirement

RPA Platform UiPath (Primary: Studio, Orchestrator, Action Center, AI Center, DU, Test Suite, Process Mining) Required

Secondary RPA Automation Anywhere, Blue Prism, Power Automate (platform migration / multi-platform experience) Preferred

Programming VB.NET, C#, Python — custom activity development, framework extensions, and automation libraries Required

Integration & APIs REST / SOAP APIs, Azure Service Bus, RabbitMQ, MuleSoft, SAP BAPI/RFC, OData Required

Cloud Platforms Microsoft Azure (primary), AWS, or GCP — IaaS/PaaS for bot runtime, CI/CD, and monitoring Required

Databases & Data SQL Server, Oracle, PostgreSQL, MongoDB; SSIS/ETL pipelines; data validation frameworks Required

DevOps & CI/CD Azure DevOps, Git, Jenkins, UiPath Test Suite, automated deployment pipelines for RPA Required

Security Tools CyberArk, HashiCorp Vault, Azure Key Vault — credential management and secrets rotation Required

AI / ML Tools UiPath AI Center, Document Understanding, Azure AI, OpenAI API integration, ML model deployment Preferred

Monitoring UiPath Insights, Elastic Stack, Splunk, Azure Monitor — bot health dashboards and alerting Preferred

Insurance Platforms Guidewire, Duck Creek, Majesco, RI3K, Sequel Eclipse, Xuber, Remetrica Domain Advantage

INSURANCE & REINSURANCE DOMAIN KNOWLEDGE

Candidates with direct Insurance or Reinsurance domain experience are strongly preferred. The following knowledge areas are relevant:

Reinsurance Operations

• Deep understanding of treaty (quota share, surplus, XL) and facultative reinsurance structures, premium calculations, and profit commission mechanics

• Reinsurance accounting: cession entries, bordereaux processing, reinsurance recoverables, cash calls, and commutation

• Lloyd’s of London market operations, ACORD standards, and Singapore IFC reinsurance market dynamics

Insurance Operations

• P&C and/or Life insurance lifecycle: underwriting, policy issuance, endorsements, claims processing, and premium accounting

• Regulatory frameworks: Singapore MAS guidelines for insurers and reinsurers, PDPA compliance, IFRS 17 impact on reporting automation

• Core insurance and reinsurance platforms: Guidewire, Duck Creek, RI3K, Sequel Eclipse, Remetrica, or Xuber

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with exceptional enterprise RPA architecture credentials and proven Insurance or Reinsurance domain expertise.

To apply, submit a comprehensive CV and a cover letter addressing: your enterprise RPA architecture experience (scale, platforms, industries), the largest automation programme you have technically led, your UiPath and cloud certifications, any Insurance or Reinsurance domain background, and your approach to building and governing an automation CoE.

Architecture portfolio samples, reference programme case studies, and solution design examples are strongly encouraged and will be reviewed as part of the selection process.

This job description is indicative and subject to change in line with business an

Responsibilities:

• Process Development & Support: Collaborate with foundries to develop and optimize process flows; interpret PDKs and process specifications to support design teams; evaluate new process nodes.
• Problem Solving: Work with foundries on failure analysis to identify root causes and drive process improvements; manage production issues and delays.
• Yield & Reliability Improvement: Analyze yield data, optimize process windows, and support reliability testing to ensure stable mass production.
• Cross-functional Communication: Serve as a technical interface between design houses and foundries; coordinate reviews to ensure alignment between design and process.
• Tape-out & Mass Production Support: Support tape-out activities, including mask data preparation and process documentation review; monitor production yield and process parameters to proactively prevent and resolve issues.
• Other ad-hoc duties as assigned

Requirements:

• Bachelor’s degree or above in Microelectronics, Materials Science, Physics, Electrical Engineering, or a related field.
• Solid understanding of semiconductor process flows; experience in process integration or process development is preferred.
• Strong data analysis skills with the ability to independently identify and resolve process-related issues.
• Excellent communication and coordination skills, with the ability to drive cross-functional problem-solving.
• Ability to effectively support international collaboration.

As a Digital Business Analyst, you will support the Chief Information Officer (CIO) and collaborate with cross-functional teams to deliver user-centric solutions aligned with business objectives. You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills. You are passionate about driving product initiatives and adept at facilitating stakeholder engagement while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.

What You Will Be Working On

· Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.

· Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.

· Evaluate and recommend technologies (including AI tools), aligning with government's technology directions and WOG central solutions, through hands-on experimentation.

· Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.

· Ensure system readiness for deployment and analyse the impact of changes.

· Assist the CIO in identifying digital transformation opportunities.

· Define product vision, roadmap, and objectives aligned with business strategy.

· Communicate product strategies and use data to inform decisions.

What We Are Looking For

· Degree in a relevant IT field with 4+ years of experience in IT business analysis, solution design, and testing.

· Experience in at least one full software/product development cycle (Agile preferred).

· Strong analytical, problem-solving, and influencing skills.

· Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

· Proactive, motivated, and inquisitive mindset.

· Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills:

· Business Analysis certification (e.g., CBAP).

· Past development or consulting experience.

· Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

· Some exposure to modern web technologies such as React, JavaScript, Python, Java, or .NET (C#) will be an advantage.

· Familiarity with government development tools and CI/CD concepts, including SHIP/HATS, is a plus.

· Experience working with Agile tools such as Figma, Miro, or JIRA

· Experience facilitating workshops, focus groups, and sprint reviews

· Knowledge of data analytics and product metrics

· Certification such as Scrum Master or Product Owner is a plus

· Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration

· Experience to rapid application development platforms such as OutSystems

· Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms

· Singaporean only

5 days work per week

Job Duties:-

• Pre & Post contract
• Qty taking off
• Preparation of progress claim
• Final account qty check and submission
• Monitor construction cost within budget
• Contract issue and negogiation
• Preparing tender and contract documents,
• Carry out cost analysis, monitoring cost variations and report
• Ad hoc duties by Contract Manager

Requirement:-

• Minimum Degree holder
• Minimum 3years experience (Prefer in Infra/civil Project)
• Able to work as a team
• Responsible, detail & careful Attitude

Good in microsoft office

Job Summary

The Production Engineer supports and optimizes daily electroplating operations to ensure consistent product quality, efficient production flow, and compliance with safety and environmental standards. The role requires strong knowledge of plating processes, chemical bath control, equipment maintenance, and continuous improvement.

Key Responsibilities

1. Process Parameter Control

• Perform daily checks on all process parameters (temperature, pH, current, bath levels, flow, pump condition).

• Audit operators to ensure each process step is carried out according to specification and SOP.

• Train operators on proper equipment usage: valve operation, pump priming and air-trap checks, chiller operation, and basic line troubleshooting.

• Ensure timely correction actions when deviations are found.

2. Process Optimization

• Identify opportunities to improve loading efficiency (fixture design, part orientation, racking method).

• Work with Production and Process Engineering to increase throughput and reduce bottlenecks.

• Support improvements on cycle time, workflow, and chemical usage.

3. Quality Troubleshooting

• Participate in root-cause investigations for defects (e.g., poor adhesion, uneven colour, stains, white spots, roughness).

• Work closely with QA to verify findings and implement corrective actions.

• Escalate complex technical issues to senior Process Engineers when deeper subject expertise is required.

4. Equipment & Line Readiness

• Support preventive maintenance activities for pumps, agitators, rectifiers, chillers, filtration systems, and plating/anodizing tanks.

• Assist maintenance team in diagnosing equipment abnormalities that affect production stability.

• Ensure calibration of basic instruments (pH meter, conductivity, thickness gauges) is done on time.

5. Documentation & Reporting

• Complete production forms, bath check sheets, process logs, and operator audit records accurately.

• Update SOPs and work instructions when process changes occur.

• Prepare daily reports on process status, defects, and deviations.

6. Safety & Environmental Compliance

• Ensure safe handling of parts, chemicals, jigs, and equipment.

• Follow SDS and internal EHS requirements for chemical storage and disposal.

• Support EHS team during inspections (wastewater, ventilation, PPE compliance).

• Conduct on-the-job safety briefings for operators.

Qualifications

• Degree or Diploma in Chemical Engineering, Mechanical Engineering, Materials Engineering, or related field.

• 1–5 years’ experience in plating/electroplating, surface finishing, or chemical processing preferred.

• Strong analytical, troubleshooting, and process improvement skills.

• Knowledge of Lean Manufacturing, SPC, and chemical safety standards.

Skills Required

• Understanding of electroplating techniques (e.g., nickel, chrome, zinc, gold, tin).

• Ability to read technical drawings and interpret plating thickness requirements.

• Experience with rectifiers, chemical pumps, dosing systems, and wastewater treatment.

• Good teamwork, communication, and leadership skills.

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus
• Position: SEO Specialist [ Germany / French / Euro Markets ]

Main Requirements

1. Professional working proficiency in either German or French (written preferable) is required to conduct localized keyword research, content optimization, and competitor analysis in the target markets in Euro like France or Germany.
2. Experience managing overseas SEO projects and optimizing websites for European markets is highly preferred.
   
   Requirements:

• Bachelor's degree or higher, preferably in Computer Science, Marketing, Communications, or a related field.
• Minimum 3 years of hands-on SEO experience. Experience independently managing large websites or cross-border SEO projects is a plus.
• Proficient with SEO tools (e.g., Ahrefs, SEMrush, Google Search Console, Baidu Webmaster Tools). Possess basic knowledge of HTML/CSS.
• Familiar with search engine algorithms and ranking factors. Strong analytical skills and logical thinking are essential.

Responsibilities:

1. Develop and execute mid-to-long-term holistic SEO strategies encompassing technical SEO, on-page/off-page content optimization, link building, and local search optimization.
2. Conduct keyword research and traffic analysis. Monitor website indexing, rankings, traffic, and conversion data. Regularly produce SEO performance reports and optimization plans.
3. Collaborate with the tech team to address technical SEO issues (e.g., site architecture, page speed, structured data, mobile-friendliness).
4. Guide the content team in SEO-focused content planning to improve target keyword rankings and organic search traffic.
5. Track search engine algorithm updates, analyze competitor SEO strategies, and continuously explore new SEO growth opportunities (e.g., voice search, video SEO).

We’re seeking a Human Resources Manager who thrives in a dynamic start-up fintech firm. In this role, you will anchor our people-strategy and play a pivotal part in shaping a culture that is high-performance, collaborative, and aligned with the evolving digital asset landscape. You’ll work closely with leadership to support organizational growth, talent development, and employee experience in a regulatory-conscious yet innovative environment.

Responsibilities:

HR Strategy & Workforce Planning

• Develop and execute HR strategies that directly support business goals and growth plans.
• Lead workforce planning, headcount forecasting, and talent deployment across functions.
• Partner with department leaders to build strong organizational structure and future-ready talent capabilities.

Learning, Culture & Employee Engagement

• Champion a culture of ownership, innovation, and continuous learning.
• Develop engagement programs, leadership development paths, and performance coaching approaches.
• Facilitate organizational communication that supports transparency and cross-team alignment.

Compensation, Benefits & Performance Management

• Design competitive compensation frameworks aligned to market and regulatory standards.
• Manage performance review cycles, OKRs, promotions, and rewards strategies.
• Advise leadership on data-driven decisions related to workforce health and productivity.

HR Operations & Policy Governance

• Ensure HR policies comply with Singapore employment legislation and industry regulations (MAS, PDPA, Employment Act).
• Oversee onboarding, HRIS data integrity, payroll coordination, and employee lifecycle processes.
• Act as a trusted point of contact for employee queries, conflict resolution, and workplace well-being.

Requirements:

• Bachelor’s Degree in Human Resources, Business, or related discipline.
• At least 5 years of HR experience at a Managerial level, preferably within a fast-pace Finance or FinTech industry.
• Strong understanding of Singapore employment law and HR compliance frameworks.
• Demonstrated ability to influence and partner with senior stakeholders.
• Comfortable working in agile environments where priorities shift quickly.
• Fluency in English and Mandarin is required, as the role involves frequent communication with Mandarin-speaking stakeholders and employees.

Ideal Attributes:

• Strong communication and relationship-building skills.
• Forward-thinking mindset with openness to emerging work models and evolving global talent landscapes.
• Passion or curiosity for crypto, Web3, blockchain, or FinTech

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

The Assistant Manager / Senior Assistant Manager plays a key role in enhancing the overall student experience for international students at SIT. The incumbent will support the integration, well-being, and success of international students through tailored programmes, holistic support services, and engagement initiatives that foster a sense of belonging and cross-cultural understanding within the SIT community.

Key Responsibilities:

International Student Support & Integration

• Serve as a primary point of contact for international students, providing guidance on campus integration resources such as accommodation, visa applications, student insurance, setting up bank accounts, adaptation to Singapore, and campus life.
• Act as a liaison for internal and external stakeholders seeking information or collaboration related to international student integration.
• Design, develop and deliver programmes that promote intercultural exchange and facilitate social integration between local and international students.
• Collaborate with key stakeholders, including student organisations, residential services, and academic departments, to co-create inclusive and impactful integration initiatives.
• Provide support and guidance to students in planning and executing integration activities.

Student Well-being & Advisory

• Monitor the overall well-being of international students and proactively reach out to those who may require additional support.
• Refer students to appropriate internal services such as counselling, health services, or academic advising as needed.

Compliance and Administration

• Contribute to the development of resources such as handbooks, guides, and communication materials tailored to international students.
• Compile data, prepare reports, and conduct surveys for submission to the Ministry of Education (MOE) and internal stakeholders.

Job Summary

You will coordinate and follow up on corrective repairs, prepare and fabricate materials, conduct site visits for equipment maintenance checks, and perform general mechanical tasks to support operational efficiency.

Responsibilities

• Coordinate corrective repair requirements with Maintenance Engineer and external workshops to ensure timely resolution
• Read and interpret basic drawings and fabrication instructions to verify raw material dimensions and requirements
• Prepare and cut raw materials to specified sizes and carry out fit-up for fabrication tasks
• Perform simple welding, painting, material cutting, washing, pipe fitting, equipment fabrication, assembly, and grinding to maintain machinery and equipment
• Conduct site visits to inspect machinery and equipment usage and maintenance, compiling photographic reports for management
• Undertake ad-hoc responsibilities assigned by management to support operational needs
• Communicate complex concepts clearly to team members and stakeholders to facilitate understanding and action
• Work independently and collaboratively within a team to meet project deadlines and quality standards
• Manage work under pressure and tight deadlines while maintaining quality and safety standards
• Work on weekends and night shifts as required to support operational continuity

Preferred competencies and qualifications

• Good interpersonal, analytical, and problem-solving skills to identify issues and implement effective solutions

• Installation
  Install, test, and commission air conditioning systems (split units, VRV/VRF, AHU, FCU, etc.).
  Set up refrigerant piping, ducting, wiring, and drainage systems.
  Ensure all installations comply with safety standards and manufacturer specifications.
• Maintenance
  Perform regular preventive maintenance, including cleaning filters, coils, and condensers.
  Check refrigerant levels, system pressure, and electrical connections.
  Record maintenance logs and report any system irregularities.
• Repair & Troubleshooting
  Diagnose and repair air conditioning faults (mechanical, electrical, or refrigerant-related).
  Replace defective components such as compressors, motors, or thermostats.
  Respond to emergency breakdowns promptly and efficiently.
• Testing & Quality Checks
  Conduct system performance tests and ensure energy efficiency.
  Calibrate thermostats and control systems for optimal functioning.
• Safety & Compliance
  Follow workplace safety protocols (e.g., lock-out/tag-out, handling refrigerants safely).
  Comply with NEA or BCA guidelines (Singapore context).

Job Requirement

1. Having class 3 driving license will have added advantage.

2. At least 5 years of aircon maintenance and servicing experience.

3. Data center experience will have added advantage.

4. Minimum ITE or Diploma qualifications.