If you are a cheerful, initiative and strong integrity person who likes to meet new people and are able to contribute by fulfilling clients’ needs, join us.

Job Description:

· To manage and ensure that the systems, servers and infrastructure is installed in accordance to the prescribed design document and/or requirements

. Understanding the scope of works and the needs of the clients and implement the appropriate output to the best of your ability or to the requirements

. To design the network architecture and configure in accordance to the requirements

· Configure, Test and Hand over the required systems and provide Training to client

· Ensure the highest standard of system and infrastructure availability

· To liaise with various parties such as system manufacturers or cybersecurity vendors to resolve issues and problems

· Attend new product trainings

Requirements:

. Applicants need to be able to work overtime/Night Shift.

· Required Skill(s): Communication skills, Analytical skills, Decision making, Organizational skills, Attention to details, Patience and Knowledge of Systems engineering software tools

.Min 3 years of relevant hands-on experiences

. Familiar with Security Systems such as ISMS, CCTV, ACS and VA systems will be advantageous

. Familiar with Networking systems (eg. Routing, VLAN, VPN, Wireless AP) will be advantageous

. Familiar with IT Security (eg. firewall, IPSEC, SSL, hardening) will be advantageous

. Able to work independently with minimum guidance, monitoring and a good team player

. Valid Class 3 driving license has an added advantage

Other Information:

· Location: Kaki Bukit or as needed

· Working hours: 44 hours per week (Follow Company’s Arrangement)

· Salary (commensurate with experience): Basic salary + OT allowances + Variable Bonus

Resumes please INCLUDE:

· Personal particulars

· Education background

· Work experiences in point forms

· All reasons for leaving

· Current and expected salary

· Date of availability / Notice Period

Interested applicants are invited to send your updated resume in MS Word format via Apply Now.

We regret that only shortlisted applicants will be notified.

If you are a cheerful, self-initiated, holds strong integrity values and who likes to meet new people and are able to contribute by fulfilling clients’ needs, join us!

Job Description:

• To manage and ensure that the systems, servers and infrastructure is installed in accordance to the prescribed design document and/or requirements
• Understanding the scope of works and the needs of the clients and implement the appropriate output to the best of your ability or to the requirements
• To design the network architecture and configure in accordance to the requirements
• Configure, Test and Hand over the required systems and provide Training to client
• Ensure the highest standard of system and infrastructure availability
• To liaise with various parties such as system manufacturers or cybersecurity vendors to resolve issues and problems
• Attend new product trainings

Requirements:

• Applicants need to be able to work overtime/Night Shift.
• Required Skill(s): Communication skills, Analytical skills, Decision making, Organizational skills, Attention to details, Patience and Knowledge of Systems engineering software tools
• Min 3 years of relevant hands-on experiences
• Familiar with Security Systems such as ISMS, CCTV, ACS and VA systems will be advantageous
• Familiar with Networking systems (eg. Routing, VLAN, VPN, Wireless AP) will be advantageous
• Familiar with IT Security (eg. firewall, IPSEC, SSL, hardening) will be advantageous
• Able to work independently with minimum guidance, monitoring and a good team player
• Valid Class 3 driving license has an added advantage

Other Information:

• Location: Kaki Bukit or as needed
• Working hours: 9am to 6pm
• Salary (commensurate with experience): Basic Salary + Variable Bonus

Resumes please INCLUDE:

• Personal particulars
• Education background
• Work experiences in point forms
• All reasons for leaving
• Current and expected salary
• Date of availability / Notice Period

Interested applicants are invited to send your updated resume in MS Word format via Apply Now. We regret that only shortlisted applicants will be notified.

Responsibilities:

1.      To protect the properties of the Club.

2.      To patrol designated locations within the Club compound at regular intervals.

3.      To conduct investigations if breach of security is suspected.

4.      All incidences to be updated in the incident report form for further actions or for record purpose.

5.      Issuing of the keys when requested by staff and maintaining proper records when issuing and returning of keys.

6.      Monitoring of the club premises via CCTV and to conduct simple investigations when necessary.

7.      Conduct random checks on vehicles parked at the club to make sure non-members park at the designated lots.

8.       To perform wheel clamp on unauthorized parking within the club.

9.      To issue warning notices to drivers when they do not follow parking guidelines at the club.

10.  To exchange visitor, pass for part timer to access with-in club premises.

11.   To check proper recording of working hours is maintained by part-timers when they commence and finish work at the club.

12.  To maintain records of lost & found items and to make sure those items are kept safely under key and lock.

13.  Covering duties with extended hours when other security officer is away on leave/medical leave. (Perm Night 2200H to 0700H / Supporting from 1900h to 0700H)

14.  Cordoning of carpark lots for events or management meetings.

15.  To assist maintenance team when there is a fire alarm activation.

16.  To participate and assist during the annual fire alarm drill involving all club staff.

17.  Notwithstanding the above, you are expected to undertake any other duties that are assigned to you by the Management.

Requirements:

·        WSQ Recognize Terrorist Threats

·        WSQ Manage Disorderly Conduct and Threatening

·        WSQ Operate Basic Security Equipment

·        WSQ Perform Remote Surveillance Function (PRSF)

·        WSQ Crowd and Traffic Control Management

·        PWM Rank SSO

·        Basic Computer Knowledge

Staff transport available at Khatib and Seng Kang.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Analyst to join their team

The Job

• Analyze internal and external data to identify trends, assess performance, and support business strategy
• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations
• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives
• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership
• Collaborate with cross-functional teams to define data requirements and support business planning
• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners
• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders
• Provide ad hoc insights and data support for strategic and operational projects

The Talent

• 7-8 years of professional experience as a Business Analyst or a similar role.
• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.
• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.
• Exceptional analytical, problem-solving, and critical thinking abilities, coupled with a keen eye for detail.
• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports
• Strong written and verbal communication skills, including the ability to translate complex technical information into clear, concise, and actionable insights for diverse audiences.
• Proven ability to effectively communicate with senior leadership.

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Apply Business Analyst (RES)
• Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Airbus is looking for a Corporate Security Manager Asia Pacific (APAC) for the Airbus Corporate Security department in Asia.

We are a multifunctional team with a comprehensive security portfolio. We protect our employees, our property, and our products through the application of technical, personnel, and organizational security measures. Furthermore, we act as the interface to various external government and government-related organizations for Airbus.

We are organizationally linked to Corporate Security and report into both, the regional Airbus HQ in Singapore and into Corporate Security, headquartered in Toulouse, France.

Corporate Security APAC is responsible for the entire Asia Pacific region which covers 11 countries in which Airbus and its affiliates are represented.

Your Role

• Our mission - Guide, Protect and Strengthen Airbus

• This is our core mission. It requires us to focus inward to protect all Airbus assets using a risk-based approach, but also to guide, together with Divisions and Airbus’ functions, when it comes to Security compliance, business opportunities or in times of crisis. We must always focus first on protecting Airbus’ employees, workplaces, information systems, data, industrial assets, supply chain, and of course our products and services, especially where Security impacts people's safety. To do so, our federated model needs to be strengthened and priorities need to be adapted to the capabilities of federated functions.

• We are looking for a strategic and proactive Corporate Security Manager to oversee our regional security posture. This isn't just about "locks and badges"—we need a leader who can weave security into the very fabric of our corporate culture. You will be responsible for defining the long-term security strategy, governing risk, and leading high-impact projects that protect our people, assets, and reputation.

• The ideal candidate balances a "big picture" mindset with the tactical ability to execute complex projects and influence behaviour at every level of the organization.

• As a Corporate Security Manager you will be responsible and accountable for the following:

Primary Responsibilities
 

1. Strategic Governance & Regulatory Compliance

• Ensure the organization meets or exceeds standards set by national authorities (e.g., Part IS (Information Security), NIS2 Directive (Directive (EU) 2022/2555), General Data Protection Regulation (GDPR), etc.) and ensure that Airbus internal requirements and baselines are implemented and rolled out. Furthermore to evaluate local regulations to ensure continued compliance.

• Represent the company in security forums and maintain active liaisons with an external security network and (where possible) intelligence agencies.

• Govern the Airbus International Security Operating Model (ISOM), ensuring that security is treated with the same rigor as safety.

• Develop and execute a multi-year APAC Corporate Security Strategy aligned with business objectives.

• Identify emerging threats and trends to ensure the organization remains resilient in a shifting global landscape.

• Advise senior leadership on security risks, providing data-driven insights to support executive decision-making.

• Establish and maintain a robust Security Governance Framework, ensuring compliance with local and international regulations.

• Lead comprehensive risk assessments and business impact analyses to prioritize resource allocation.

2. Security Projects & Innovation

• Lead the implementation of advanced screening technologies related to the Airbus Trusted Workforce Project, identify use cases for new technology in the security perimeter to increase efficiency and establish a strong network with Airbus cross divisional corporate stakeholders.

• In relation to the Airbus BPRO (Business Project Registration Office) culture ensure security by design for any new corporate application

• Oversee the end-to-end lifecycle of Airbus security infrastructure projects (e.g., crisis management software, travel security applications etc).

• Manage project budgets, vendor relationships, and cross-functional teams to deliver solutions on time and within scope.

• Evaluate and integrate emerging security technologies (AI-driven monitoring, biometrics, etc.) to modernize the physical and procedural security stack.

3. Security Awareness & "Informed Culture"

• Based on the Airbus Corporate Security global Security Awareness Program that moves beyond "check-the-box" training to drive genuine behavioral change, customize a APAC related awareness strategy and host, conduct and conclude associated campaigns.

• Act as the primary ambassador for security, conducting workshops, simulations, and internal communications.

• Build a network of "Security Champions" across different departments to decentralize vigilance.

• Based on the Airbus Corporate Security global Security Awareness Program that moves beyond "check-the-box" training to drive genuine behavioral change, customize a APAC related awareness strategy and host, conduct and conclude associated campaigns.

4. Crisis Management & Response
4.1. Crisis Framework & Readiness

• Business Continuity Planning (BCP): Develop and maintain the security components of the corporate BCP, ensuring the Airbus Security Teams are enabled to maintain "minimum viable operations" during a security-related disruption.

• Crisis Management Organization: Serve as a primary coordinator within the regional and local Singapore Crisis Management Team (CMT), coordinating all the Airbus CMT response between HQ stakeholder, regional management team and Airbus CMT functions, and external authorities.

4.2. Tactical Incident Response

• Threat Assessment: Lead the immediate evaluation of natural disasters, insider threats, terror / amok escalations, or "Cyber-Physical" attacks on Airbus systems.

• In case of major events / disaster, lead the emergency and contingency first response operations.

• Outstation Evacuations: Design and execute emergency extraction and evacuation plans for staff and assets in high-risk regions during sudden geopolitical shifts or civil unrest.

4.3. Simulation & Training

• Tabletop Exercises

• After-Action Reviews

Other Duties

• You are very familiar with the assets, industrial processes, Airbus business models, logistics and supply chain of Airbus and develop a strong relationship with the country management teams, country & site security teams, procurement, HR, Legal and Compliance and many other functions.

• You work closely with third party suppliers and other users of Airbus sites to ensure they act in accordance with the Airbus security policies and practices

• Threat Management, establish and maintain an intense network with all related Corporate Security Functions, national and international security bodies (NGO & GO)

• Investigation, loss prevention and anti fraud management. Establish and maintain a network and processes to protect, detect and react.

• Promote a security culture throughout all Airbus APAC based organizations and shape a business oriented operational model for all security teams.

• You promote, operate, and continue to improve the Performance Culture within Airbus APAC Security based on Airbus Operating System (AOS)

• Strong stakeholder management among all Airbus Affiliates in the Asia Pacific Region

Personal & Interpersonal Skills

• Availability: Must be able to participate in a 24/7 on-call rotation for global emergency response.

• Good understanding of needs and requirements of an industrial production, maintenance, training, sales and customer service organization.

• Crisis management experience

• Excellent communication and organisational skills with an ability to analyse and assess complex issues.

• Complementary skills in risk management and emergency planning is essential.

• Language: Fluent in English

Qualification & Professional skills

• Master or Bachelor Degree in a security relevant sector (i.e. degree in Information security or related field)

• Experience: 3+ years in security, with at least 2 years specifically within Aviation or Aerospace.

• Experience: Proven experience in Incident Command Systems (ICS) or similar emergency management frameworks.

• Deep familiarity with the National Aviation Security Program (NASP) and international civil aviation conventions.

• Expertise in Security Governance Programs, Risk Management / Risk Mitigation, Crisis and Emergency Response Management, Project Management.

• High emotional intelligence and the ability to maintain "calm under pressure" while making split-second, high-stakes decisions.

• A strong background in Security Management with experience in Corporate Security of the commercial or industrial sector is essential.

Location: Singapore CBD

Employment Type: Permanent, Full-time

Job Summary

An established international bank is seeking an Investment Banking Analyst / Associate to join its Debt Capital Markets (DCM) team in Singapore.

This role provides exposure to cross-border bond origination and execution across Financial Institutions (FI), Sovereigns, SOEs, and Corporate clients in the USD, SGD, CNH, and Panda Bond markets.

The successful candidate will support deal origination, transaction execution, market analysis, and client coverage activities within a dynamic investment banking environment.

Key Responsibilities

Debt Capital Markets Origination & Execution

• · Prepare pitchbooks, market updates, pricing analysis, and transaction materials for Financial Institution, Sovereign, SOE, and Corporate clients
• · Support bond origination and execution activities across USD, SGD, CNH, and Panda Bond markets
• · Coordinate with regional teams and overseas offices to respond to RFPs, market updates, and client requests
• · Support senior bankers in client pitching and investment banking presentations
• · Prepare internal committee papers, issuer credit applications, KYC documentation, and transaction approval materials
• · Support end-to-end debt capital markets transaction execution, including due diligence, legal documentation review, syndication, and book-building processes
• · Monitor macroeconomic developments, fixed income markets, bond issuance trends, and issuer credit developments to identify business opportunities
• · Maintain awareness of regional capital markets developments and investor sentiment

Additional Responsibilities

• · Support transaction execution and regional market expansion initiatives
• · Liaise with issuers, investors, legal counsel, and internal stakeholders to facilitate smooth execution processes
• · Ensure compliance with MAS regulations and internal compliance policies
• · Prepare management reports and support ad-hoc investment banking projects as required

Requirements

• · Bachelor’s or Master’s Degree in Finance, Accounting, Economics, or related discipline
• · Minimum 3 years of relevant experience in Debt Capital Markets, Investment Banking, Fixed Income, Corporate Finance, or Capital Markets
• · Strong understanding of bond markets, debt capital markets products, and transaction execution processes
• · Proficiency in Bloomberg Terminal, Microsoft Excel, PowerPoint, and Word
• · Strong analytical, presentation, and communication skills
• · Professional proficiency in English and Mandarin to liaise with Mandarin-speaking stakeholders and regional teams

Preferred Qualifications

• · CMFAS Module 1B and Module 4A / 4B certifications preferred
• · Prior exposure to bond syndication, fixed income products, or cross-border capital markets transactions will be advantageous

Join the team at The Duxton Reserve Singapore as a Security Officer, where you'll play an essential role in ensuring the safety, security, and well-being of our guests, associates, and property.

In this role, you'll be responsible for maintaining a secure and welcoming environment while delivering attentive and professional service. You will monitor hotel premises, respond to security incidents, conduct regular patrols, and work closely with various departments to uphold the highest standards of safety and guest experience.  If you're vigilant, service-oriented, and committed to creating a safe and comfortable environment for everyone, this could be the perfect opportunity for you.

Key Responsibilities:

• Monitor and patrol hotel premises to ensure the safety and security of guests, associates, visitors, and assets.
• Conduct regular inspections of hotel facilities, equipment, and security systems.
• Respond promptly and professionally to emergencies, incidents, alarms, and guest assistance requests.
• Investigate and document security incidents, accidents, and unusual occurrences.
• Control access to restricted areas and manage visitor and contractor entry procedures.
• Assist in implementing emergency response and evacuation procedures when required.
• Coordinate with hotel departments and external authorities on security-related matters.
• Ensure compliance with hotel policies, safety regulations, and security protocols.
• Provide excellent customer service while maintaining a visible and approachable security presence.

Your Profile:

• Shift will be Friday & Saturday only.
• Work Hours: 10pm - 7am
• Minimum 1 year of relevant experience in security, hospitality, or a related field.
• Possess a valid Security Officer licence issued by the relevant authorities in Singapore.
• Strong observation, problem-solving, communication, and interpersonal skills.
• Able to remain calm and respond effectively in emergency situations.
• Customer-focused with a professional appearance and positive attitude.
• Basic computer literacy in MS Office applications and incident reporting systems.
• Prior experience in the hotel or hospitality industry will be an advantage.
• WSQ security certifications and relevant safety training will be preferred

Security Governance, Assurance & Risk Support

• Support security governance and assurance activities, including monitoring adherence to security policies, standards, and control frameworks
• Help with security risk assessments for projects, platforms, and services, documenting risks and recommended treatment plans.
• Support internal and external audits (e.g. ISO 27001, SOC 2, PCI DSS), including evidence collection, control testing, and remediation tracking
• Support control design, implementation, and operational effectiveness testing across security and IT controls

Security Metrics & Compliance Monitoring

• Monitor security metrics, dashboards, and control performance indicators under the guidance of senior team members
• Identify and record non‑compliance and control deviations against defined security standards, policies, and SLAs
• Perform initial analysis of trends and recurring issues and escalate

Non‑Compliance Tracking & Remediation Support

• Log and track security non‑conformities, findings, and control gaps
• Work with application owners and platform teams to support agreed remediation actions
• Track remediation progress and update records and dashboards
• Escalate overdue or higher‑risk items following defined processes

Report & Stakeholder Support

• Help prepare security reports, dashboards, and metrics summaries
• Collaborate with Risk Management, Internal Audit, and Technology teams to support identification of new risks and compliance gaps
• Contribute to continuous improvement programs to mature security processes, metrics, and reporting
• You will be reporting to a Senior Manager
• You will have to WFO 2 days a week as it is Hybrid working

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Security Officer

Salary : up to $3130 gross a month (5666days work arrangement)

////////////////////////////////////

1. Works in Commercial (Factory / Warehouse / Condo / Mall /Polytechnic) environment.

2. Good customer service skills; able to communicate with peopleof all levels

3. 12hrs-shift (Fixed shift)

4. PC literate

5. Job duties include issue visitors/ contractor passes, clocking,patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed 4 mandatory WSQmodule for PWM-SO

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew)

Job Advertisement: Sales Area Manager (Facilities Cleaning & Security Services)

Position: Sales Area Manager
Industry: Facilities Management, Cleaning & Security Services
Location: Singapore
Salary: SGD 4,500 – SGD 5,500 per month (commensurate with experience and qualifications)
Employment Type: Full-Time

About the Role

We are seeking a highly motivated and results-driven Sales Area Manager to join our growing Facilities Management team. The successful candidate will be responsible for driving sales growth, developing client relationships, securing new contracts, and expanding our market presence in the cleaning and security services sectors.

This role is ideal for an experienced sales professional with a strong network in facilities management, commercial cleaning, security services, property management, or related industries.

Key Responsibilities

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Identify, pursue, and secure new business opportunities in cleaning and security services.
• Build and maintain strong relationships with corporate clients, property management companies, MCSTs, government agencies, and commercial customers.
• Prepare and deliver professional sales presentations, proposals, and tender submissions.
• Conduct site surveys and collaborate with operations teams to develop competitive service solutions.
• Manage the full sales cycle from lead generation to contract award and account handover.
• Monitor market trends, competitor activities, and industry developments.
• Maintain accurate sales forecasts, pipeline reports, and CRM records.
• Achieve monthly and annual sales targets established by management.
• Support contract renewals and upselling opportunities with existing clients.

Requirements

Essential Qualifications & Experience

• Minimum 5 years of proven sales experience in facilities management, cleaning services, security services, environmental services, or a related industry.
• Demonstrated track record of achieving and exceeding sales targets.
• Strong understanding of the Singapore facilities management and security industry.
• Experience in government tenders, commercial contracts, and service-based sales will be advantageous.
• Excellent communication, negotiation, and presentation skills.
• Strong business development and relationship management capabilities.
• Proficient in Microsoft Office applications and CRM systems.

Preferred Certifications

Candidates should possess relevant WSQ certifications, such as:

• WSQ Certificate in Sales and Customer Service
• WSQ Higher Certificate in Facilities Management
• WSQ Security Industry-related certifications
• WSQ Environmental Cleaning-related certifications
• Other relevant Workforce Skills Qualifications (WSQ) certifications related to sales, facilities management, cleaning, or security operations

Personal Attributes

• Self-motivated and target-oriented.
• Strong leadership and stakeholder management skills.
• Excellent problem-solving and decision-making abilities.
• Professional, customer-focused, and proactive.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary package of SGD 4,500 – SGD 5,500 based on experience and qualifications.
• Performance-based incentives and commission scheme.
• Career advancement opportunities.
• Training and professional development support.
• Annual leave and medical benefits in accordance with company policies.

How to Apply

Interested applicants are invited to submit their updated resume, detailing their relevant experience, qualifications, certifications, current salary, expected salary, and availability.

Only shortlisted candidates will be contacted for an interview.

Equal Opportunity Employer
We are committed to building a diverse workforce and welcome applications from qualified candidates regardless of race, gender, age, religion, or nationality.

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Position: Full Time, Security Supervisor

Salary up to $3730 gross per month (5666days work arrangement)

Location of work:

SS > Tampines / Outram / Telok Ayer/ Hillview

***

1. Supervise a team ofsecurity personnel.   

2. Good leadershipskills and able to lead a security team to meet the client's requirements.

3. Day / Night dependson location; 12hr-shift (Fixed shift, no need to rotate)

4. Job duties includeleading the team, conduct daily briefing, patrolling, protecting clients’premise and access control, etc.

5. Possessed with PLRDlicense (SSS / SS rank), and completed CERT training.

6. Work with client’srepresentative closely and carry out instructions according to set SOP.

7. PC literate and canable to put up incident reports.

8. Conduct OJT for newstaff; guide, advise and orientate new staff for the job.

9. Attend managementmeetings.

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

Please email the updated resume to hr@reachfield.com

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Security Officer, with Class 3 licence

Salary : up to $3130 gross a month (5666days work arrangement), ++ Buggy allowance
Woodlands

////////////////////////////////////

1. Works in Commercial (Factory / Warehouse / Condo / Mall /Polytechnic) environment.

2. Good customer service skills; able to communicate with peopleof all levels

3. 12hrs-shift (Fixed shift)

4. PC literate

5. Job duties include issue visitors/ contractor passes, clocking,patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed 4 mandatory WSQmodule for PWM-SO

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew)

Should focus on day-2-day operations, incident, change management, and user centric trouble shooting.

Operate andcontinuously improve the organization’s Secure Access Service Edge (SASE)services using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA),ensuring secure, reliable user connectivity and strong policy governance.

Keyresponsibilities (Operational / BAU)

• Runday-to-day operations for ZIA (web gateway, SSL inspection, URL filtering,cloud app control, sandbox, DLP , DNS security).

• Runday-to-day operations for ZPA (App Segments, Access Policies, Connectormanagement, posture requirements, policy troubleshooting).

• Monitorservice health and user experience; proactively identify trends and recurringissues.

• HandleL2/L3 incident troubleshooting: authentication issues (SSO/SAML),PAC/forwarding issues, tunnel/connector issues, policy blocks, certificate/SSLinspection issues.

• Performpolicy administration: create/update rules, exceptions, and change deploymentsfollowing CAB/ITSM change controls.

• Maintainforwarding architecture: Zscaler Client Connector, GRE/IPsec tunnels, PACfiles, forwarding profiles, location configuration, traffic steering.

• Manageintegrations: IdP (Azure AD/Entra ID, Okta, ADFS), SIEM (Splunk/QRadar),ticketing (ServiceNow), endpoint tools (Intune/Jamf), MFA.

• Executeroutine operational tasks: connector upgrades, certificate updates, locationupdates, application onboarding to ZPA, user/group updates.

• Work withvendors/TAC; drive cases to closure and implement corrective actions.

• Maintaindocumentation: runbooks, SOPs, troubleshooting guides, policy standards,onboarding checklists.

• Supportaudits and compliance: policy reviews, recertification evidence,logging/retention checks. Menlo Web Isolation Maintain allow-list/whitelist forapproved URLs/domains based on business justification and securityrequirements.

• Manageexception lifecycle: approvals, expiry dates, periodic review/cleanup, andrecertification evidence.

• Ensureisolation policies align with ZIA policies and do not create conflicting userexperience (e.g., bypass vs isolate logic) Site not loading in isolation,rendering issues, broken web apps, file download/upload restrictions,clipboard/printing controls (as applicable)

Coreskills:

• Strongworking knowledge of ZIA (SSL inspection, URL filtering, CASB/app control,sandbox, forwarding methods).

• Strongworking knowledge of ZPA (connectors, app segments, access policies, posture,authentication flows).

• Troubleshootingacross endpoint + network + identity (DNS, TLS cert chains, proxy behavior,SAML/SSO, routing).

•ITSM/change management discipline (ServiceNow/JIRA), documentation habits.Strong knowledge about Zero Trust concepts

•Nice-to-have: SIEM integration, DLP, basic scripting (PowerShell/Python) forops automation.

JOB SUMMARY:

The Infrastructure Support SecurityEngineer perform routine infrastructure operations and maintenance activities, monitoring and maintenance of cyber security systems and applications. He/She assists with monitoring infrastructure performance,security alerts and events. He checks for problems in existing systems andmodifies work processes by following defined procedures, processes and qualitystandards. He assists with the analysis of security-related information andevents, escalation of incidents for validation and remediation. He is required to be on standby (offsite) with on-call availability with varied duty rosterincluding nights, weekends and holidays.

He works in a team setting and is proficient in infrastructure systems and network-related tools and techniques required by the organisation. He is also familiar with the relevant softwareplatforms on which the database is deployed. He is familiar with cyber securitystandards, protocols and frameworks, and is required to act in accordance withthe Cyber Security Act 2018. He is knowledgeable in using various cybersecurity tools and techniques to monitor and resolve incidents.

The Infrastructure Support Security Engineer is alert and vigilant in performing monitoring activities and isable to analyse and resolve security related issues critically. He is able to methodically identify the cause of the issue, evaluate it and develop asolution in collaboration with the team. He communicates clearly in his interactions with others and coordinates effectively with his team to perform infrastructure support and security operations.
RESPONSIBILITIES:

Overseeinfrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware,systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Performminor infrastructure repairs in accordance with design or installation specifications

Maintaininfrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolveinfrastructure-related problems and issues

• Act asthe first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Overseeservice level agreements and service improvements

• Assist indeveloping service-level objectives and targets
• Maintainlogs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management

Monitorcyber security systems

• Perform cyber security monitoring activities on IT systems and applications
• Categorise security incidents and breaches that occur
• Track and react to security monitoring alerts
• Compile reports on the performance of security operations for management reporting

Maintaincyber security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist in the implementation of new cyber security programs
• Assist with conducting vulnerability and penetration assessments
• Assist in aligning cyber security systems with established service agreement standards
• Maintain documentation of all maintenance procedures and tests on cyber security systems

Respondto cyber security queries

• Assist inresponding to cyber security issues
• Assist inforensic threat investigations
• Assist with resolution of security-related issues
• Assist with simulation of user problems to identify drawbacks of cyber security systems
• Recommend modifications to cyber security systems to address issues
• Maintainlogs of cyber security incidents

Facilitatecyber security compliance

• Assist with the implementation security policies, standards and procedures
• Educate users on cyber security policies, standards and practices
• Identify improvement areas to existing security policies and procedures
• Monitor third party compliance with organisational cyber security policies, standards and procedures
• Monitor users’ adherence to cyber security policies, standards and procedures

Optimisecyber security system performance

• Assist with piloting of new cyber security tools, technologies, and processes
• Assist with installation of new cyber security related hardware and software
• Assist with security system testing and ongoing optimisation or changes such as scheduled upgrades and updates
• Maintain documentation of all optimisation activities
• Recommend security products, services and/or procedures
• Propose improvements to IT operational processes, procedure manuals, and documentation

QUALIFICATION& EXPERIENCE:

• Diploma/Degreein Computer Science or IT, or with at least 2-3 years of experience indeploying and maintaining Server, Storage and Backup solution in Windows &Linux environment.
• Experiencein administration of Microsoft Server, SQL Server, Reporting Server.
• Experiencein administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experiencein administration of AD, RDS and System Troubleshooting.
• Experiencein administration of Email System (Microsoft 365) and Troubleshooting.
• Experiencein administration of End User Computing (EUC) and Troubleshooting.
• Experiencein administration of networking / perimeter network security / WANconnectivity.
• Experiencein Cyber Security such as discovering vulnerabilities and risk in theenvironment, monitoring network performance and ensuring hardware and software applicationsare updated.

SKILLS ANDATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivatedwith a strong drive to succeed.