Total 1,937 Full-time human resources job vacancies in The Philippines

Responsibilities:

*Assist Project Manager in site coordination and supervision of M&E works

*Prepare shop drawings, method statements and material submissions

*Monitor progress, workmanship and ensure compliance with safety and QA/QC standards

*Coordinate with other trades for installation works

*Support testing & commissioning activities

Requirements:

*Degree/Diploma in Electrical/Mechanical Engineering

*3–5 years of experience in M&E installation works

*Proficient in AutoCAD and MS Office

*Good communication and team coordination skills

Responsibilities

• Support end-to-end talent acquisition activities, including outreach, candidate sourcing, interviews, selection, onboarding, and progress tracking 

• Act as the primary point of contact for candidates and internal stakeholders, ensuring a smooth and positive experience throughout the process 

• Coordinate interview scheduling and ensure timely follow-ups 

• Manage and maintain the master database of all candidates, ensuring accuracy and data integrity 

• Compile recruitment statistics and prepare reports and presentation decks for management updates 

• Support internship management, including coordination, tracking, and engagement of interns

• Organise and support engagement sessions with senior management for top talents

• Manage ongoing engagement initiatives for existing top talent to ensure continued development and retention

• Coordinate onboarding and orientation programmes

• Track and monitor the development and progression of talents across structured programmes

• Support ad-hoc HR projects and talent management initiatives as required

Requirements

• Degree in Human Resource Management, Organisational Development, Data Analytics, or a related field with 1-2 years relevant HR experience 

• Experience in Talent Acquisition and/or Talent Management is an advantage

• Meticulous, organised, and detail-oriented

• Strong communication skills, with the ability to engage stakeholders across all levels and diverse cultural backgrounds

• Able to work independently and manage multiple priorities effectively

Shortlisted candidate will be offered a 6 months agency contract employment. 

Licence no: 12C6060

1.Need to drive the van

2.need to deliver the thing driver own self

3.working come working in factory 4pm to 4am and delivery also

4.must have sg class3 license

5.must have the sg route maps

6.must have the sg driving experience

Responsibilities

Reporting Requirements & Architecture Design

• Own and lead the Datamart reporting workstream for the MX.3 transformation programme, covering all user streams: Front Office (PnL, positions, trading blotters), Back Office (settlements, confirmations, nostro), Market Risk (VaR, stress testing, sensitivities), Credit Risk (PFE, CVA, CCR), and Finance (accruals, mark-to-market, P&L attribution).

• Engage directly with business stakeholders — including traders, risk managers, finance controllers, and operations heads — to gather, analyse, and formalise reporting requirements into detailed Business Requirement Specifications (BRS) and Technical Design Documents (TDDs).

• Understand the Murex system setup at the client: the organisation of support teams, EOD procedures, report delivery processes, and the interdependencies between Datamart and other MX.3 modules (FO, BO, Risk, Finance, Integration).

• Design a generic Datamart data model aligned to the bank's reporting taxonomy, then create the required Datamart objects (dynamic tables, feeders, extractions, scanner templates, processing scripts) to support all reporting use cases.

• Segregate and categorise reports by users, products, creation classes, fields required, complexity, and execution frequency to build a scalable and maintainable reporting catalogue.

• Communicate regularly with business Team Leads and programme stakeholders to ensure all Datamart deliverables are progressing as planned and expectations are actively managed.

Datamart Configuration, Development & Optimisation

• Perform in-depth analysis of the Datamart setup and table structures to identify redundant objects, minimise batch execution time, and maximise reuse of existing Datamart components.

• Develop and configure all Murex Datamart objects: dynamic tables (PL, CS, DT, MV, LRB, PLVAR), feeders, batch of feeders, processing scripts, scanner templates, extractions, reporting tables, and pre/post filter conditions.

• Design and implement Simulation-based Reports and Risk Matrix-based reports for market risk and credit risk reporting consumers within the MX.3 platform.

• Configure and optimise EOD batch execution: implement parallel feeding strategies, resolve batch bottlenecks, tune query performance, and manage processing script sequencing within Control-M or equivalent job schedulers.

• Implement dataset historisation techniques within the Datamart to support time-series reporting, regulatory lookback requirements, and management information (MI) aggregation.

• Develop and maintain stored procedures, extractions, and complex SQL logic (Sybase/Oracle) for data processing, report population, and cross-module data joins leveraging the Murex FIN schema.

• Develop simulation views and scenario analysis reporting objects to support pre-trade and risk management reporting requirements for Front Office and Risk users.

Report Validation, Reconciliation & Quality Assurance

• Execute processing scripts and batch jobs manually or via scheduling tools (Control-M), and reconcile Datamart report extraction output against onscreen MX.3 views and Mreport output to validate data accuracy.

• Analyse and resolve discrepancies arising from filter condition changes, feeder configuration differences, or data model modifications between Datamart report runs.

• Define and execute Datamart-specific test cases for SIT and UAT; ensure all test documentation and deliverables are consistent with programme testing standards and acceptance criteria.

• Assist in effort estimation for Datamart development and UAT scope; maintain accurate delivery tracking and escalate issues or risks to the Programme Manager in a timely manner.

• Participate in structured peer reviews of requirements, technical specifications, and testing documentation; provide constructive feedback and maintain quality standards across the Datamart workstream.

Migration, Integration & Market Data

• Lead the migration of legacy Mreport-based reports to MX.3 Datamart equivalents, including gap analysis, mapping documentation, configuration build, and parallel run reconciliation.

• Manage market data integration and validation within the Datamart, ensuring rate curves, volatility surfaces, FX rates, and credit spread data are correctly sourced and represented in Datamart report calculations.

• Leverage NeoXam Data Hub scripting or equivalent data hub capabilities for data pipeline integration between MX.3 Datamart and downstream BI, regulatory reporting, or finance consolidation platforms.

• Coordinate with the Integration Lead to align Datamart extraction design with the broader enterprise data flow architecture, ensuring consistency of data lineage from trade booking through to report output.

• Configure MDCS (Market Data Curve Server), mxres configuration files, and launcher flags to support Datamart batch execution and reporting server performance requirements.

Team Leadership & General Management

• Lead, manage, and mentor a team of Datamart reporting consultants and developers; delegate work effectively, review team output, and maintain delivery quality across all Datamart stream deliverables.

• Responsible for end-to-end ownership of Datamart reporting deliverables: from requirements intake through design, development, testing, UAT support, and post-deployment production validation.

• Ensure all team members are guided on best practices for Datamart configuration, object reuse strategies, batch optimisation, and coding standards within the MX.3 reporting framework.

• Demonstrate the ability to work proactively and independently where required, displaying strong initiative in identifying reporting gaps, performance issues, or data quality risks before they impact programme delivery.

• Contribute to programme governance forums by providing Datamart workstream status updates, risk and issue logs, and delivery milestone tracking to the Programme Manager and Steering Committee.

Requirements

• Bachelor's degree or higher in Finance, Computer Science, Information Technology, Financial Engineering, or a related discipline.

• Formal Murex training or certification in Datamart and Reporting modules is advantageous. Master's degree in a quantitative or technical field is a plus.

Technical Skills

• Excellent SQL programming skills (Sybase and Oracle); proficiency in PL/SQL for stored procedures, complex joins, and performance-optimised query design across the Murex FIN schema.

• Unix / Linux experience is necessary; Shell scripting (awk, sed, Perl, Bash) is highly desirable for batch automation, data processing, and monitoring script development.

• Python scripting for data processing, reconciliation automation, and Datamart batch management; experience with Python in NeoXam Data Hub or similar environments is advantageous.

• Experience with at least one reporting / BI tool: Actuate eRD Pro (preferred), Crystal Reports, MicroStrategy, or equivalent; Excel VBA for report automation and data validation is a plus.

• Familiarity with scheduling tools: Control-M (preferred), AutoSys, or equivalent for Datamart batch job management, dependency configuration, and execution monitoring.

• Desirable: knowledge of MRA/MRE or MLC module configuration; familiarity with Murex Pricing, Trade Repository, Trade Validation, MDCS, and MxML Exchange workflows.

• Java knowledge (especially Apache Camel, Maven) for integration touchpoints between Datamart and downstream systems is an advantage.

• 10+ years of hands-on experience as a Murex Datamart Developer, Consultant, or Reporting Lead on MX.3 programmes within corporate or investment banking environments.

• Mandatory in-depth expertise in MX.3 Datamart architecture and configuration: Datamart management, dynamic tables (PL, CS, DT, MV, LRB, PLVAR), feeders, batch of feeders, processing scripts, scanner templates, extractions, and reporting tables.

Shortlisted candidates will be offered a 1 Year Agency employment contract.

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060

Responsibilities

• Responsible for Network related incident and change management

• Responsible for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration

• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements

• Provide firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

• At least 5 years of experience in administration and implementation

• Good knowledge of the following, but not limited to:

  1. Firewall technologies(high availability, virtual firewall concept) 

  2. IP load balancer

  3. Distribution and core switches

  4. Router configuration(high availability)

  5. LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

• Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

• Proficient in troubleshooting skills

• Effective communication skills

• Self-driven and ability to work independently

Licence no: 12C6060

Responsibilities

• The Systems Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects. 

• Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability. 

• Creating comprehensive project documentation, including Systems Requirements Documents, Technical Specification Documents, user stories, and process flows, all designed to effectively communicate project requirements to development teams. 

• Collaborates closely on solution design, conducts business-technical alignment, and actively contributes in technical-related discussions with development teams, playing a vital role in supporting User Acceptance Testing (UAT) to ensure delivered software precisely aligns with defined requirements. 

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field. 

• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects. 

• Knowledge and experience in the following technological areas will be advantageous: 

  • J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers. 

  • .NET based application development, including thick client C# application development 

  • Understanding of event-based architecture and microservices 

  • CI/CD practices and tools 

  • Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration  Clearance Gates. 

• Proven experience working on enterprise-level projects with complex business processes and integrated systems. 

• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications. 

• Strong analytical and problem-solving abilities with keen attention to detail. 

• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies 

• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous. 

Licence no: 12C6060

• Supportive working environment
• General staffing 270 - 360 recruitment cycle roles available, you are allowed to work on different job roles and functions
• Uncapped commissions

The Role:

• Liaise with clients to understand their hiring needs and expectations
• Manage the full recruitment process, from sourcing, screening, interviewing and selecting the right candidates according to client's requirement
• Identifying and generating potential job seekers and profiles' database
• Proactively source and screen candidates using various channels, including job boards, social media, and employee referrals.
• Negotiate offers and terms of employment between clients and candidates, ensuring a mutually beneficial outcome.

What are we looking for?

• Degree or Diploma in any field
• Result-oriented, resilient and resourceful
• Good interpersonal and communication skills, capable of engaging effectively with both candidates and clients

Interested candidates, please kindly send your updated CV to NixB@chtalentresources.com or click APPLY NOW

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo R24123586

Job Overview

We are seeking a skilled Software Engineer to design, develop, and support enterprise-grade applications handling high-volume transactional data. This role plays a critical part in delivering scalable solutions while ensuring system stability and performance in a production environment.

The ideal candidate brings strong hands-on experience in C# and/or Java development, coupled with solid problem-solving capabilities and exposure to production support environments.

Key Responsibilities

• Design, develop, and enhance applications using C#, .NET (WinForms, WPF, ASP.NET) and/or Java technologies
• Build scalable and high-performance systems to process large volumes of transactional data
• Troubleshoot and resolve production issues, providing L3 support where required
• Perform code reviews and enforce development best practices across quality, security, and scalability
• Collaborate with cross-functional teams on release planning and deployment activities
• Optimize system performance and ensure reliability across applications

Requirements

• Minimum 5 years of software development experience
• Strong proficiency in C# (.NET framework) and/or Java (JDK 17 and above)
• Experience with frontend technologies, including JavaScript frameworks, is advantageous
• Solid experience with SQL Server, including query optimization and database design
• Proven ability to troubleshoot and resolve complex production issues
• Experience with Microsoft reporting tools such as SSRS and SSIS is preferred
• Strong analytical mindset with a structured approach to problem-solving

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

The IT Technical Lead will drive the architecture, development, and optimization of digital tourism platforms, including booking systems, content-driven websites, and personalized customer journeys. This role requires strong expertise in modern digital experience platforms, marketing technology (MarTech), and AI-driven engagement to deliver seamless, data-driven travel experiences.

Job Description

• Lead end-to-end architecture for tourism platforms, including booking engines, CMS-driven websites, and mobile applications
• Design and manage integrations between core systems, CMS, DAM, MarTech platforms, and third-party travel services
• Implement and optimize content delivery and personalization strategies across digital channels
• Oversee real-time booking, pricing, and inventory systems with high availability and scalability
• Integrate with external travel ecosystems (airlines, hotels, payment gateways, GDS platforms)
• Drive API-first and microservices architecture for flexibility and partner integrations
• Implement AI-driven solutions such as chatbots, recommendation engines, and LLM-based optimizers
• Ensure secure, compliant handling of customer data (PDPA where applicable)
• Lead DevOps practices, CI/CD pipelines, and cloud infrastructure management
• Mentor engineering teams and enforce best practices in architecture, coding, and testing

Job Requirements

• Bachelor’s degree in Computer Science, IT, or related field

• More than 8-10 years of experience in software engineering, with proven leadership competency

• Ability to bridge business, marketing, and technical teams

• Proven experience implementing Adobe Experience Cloud ecosystem (AEM, Target, etc.)
• Strong understanding of content-driven architecture and headless CMS
• Experience integrating MarTech platforms with customer data and booking systems
• Hands-on experience with cloud-native and microservices architectures
• Strong knowledge of APIs, system integration, and high-traffic platforms
• Experience in tourism, e-commerce, or digital experience platforms

Technical expertise required

• AEM, Drupal, Sitecore, Sitefinity
• Jira/Confluence/Bitbucket/Trello
• Backend: Java, Node.js, Python
• Frontend: React, Angular, or Vue.js
• Cloud: AWS, Azure, or GCP
• APIs: REST / GraphQL
• DevOps: Docker, Kubernetes, Jenkins/GitHub Actions
• Databases: SQL (PostgreSQL, MySQL) & NoSQL (MongoDB, DynamoDB)

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Installation, re-installation, troubleshooting and reconfiguration of the standard processor, including but not limited to Intel, AMD, MAC based desktops, notebooks, printers, iPads, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

• Manage 3rd party vendors - liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change

• Provide MAC support (move, add and changes) for IT infrastructure services.

• Provide desktop software support to configure / troubleshoot Microsoft Office suite / in house application 

• Provide desktop support for BCP and BCP exercises.

• Printer Maintenance (Comprehensive includes Maintenance Kit)

Requirements

• Min 2.5 years of experience in administration and support of Desktop support.

• Good communication skills.

• Experience with End-users computing environment and desktop support workflow.

• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Licence no: 12C6060

Job Overview

We are looking for a detail-oriented Document Controller to support project documentation activities within the marine and shipbuilding environment. This role will be responsible for managing project documents, tracking revisions and approvals, and ensuring all records are properly maintained and distributed to relevant teams.

The ideal candidate should have experience handling technical documents in marine, engineering, or related industries, with strong coordination and communication skills.

Key Responsibilities

• Manage and maintain project drawings, specifications, reports, manuals, certificates, and other project documents.
• Keep document registers updated with document status, revisions, issue dates, and tracking information.
• Ensure all documents are properly filed, organized, and easily retrievable according to company procedures.
• Monitor document review timelines and follow up with internal teams on pending reviews or overdue items.
• Coordinate and collect review comments and updated documents from project stakeholders.
• Distribute approved and latest revision documents to production teams and related departments.
• Maintain proper records of issued documents, revisions, and transmittals for project reference.
• Support document control activities and ensure document accuracy throughout the project lifecycle.

Requirements

• Diploma or Degree in Marine Studies or related discipline.
• Minimum 3 years of experience in marine, shipbuilding, or related industry.
• Familiar with Microsoft Word, Excel, PowerPoint, and SharePoint.
• Basic understanding of shipbuilding or marine project processes.
• Good communication and coordination skills.
• Able to communicate effectively in English and Mandarin to support Taiwan-based projects.
• Willing to travel occasionally to Batam shipyard for meetings and project support.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Build Your Career With a Growing Construction Team

Are you a hands-on Project Engineer who enjoys seeing projects come to life?
Do you want to work in a growing company where your work truly matters — not just another number in a large organisation?

At QXY, we are expanding — and we’re looking for driven, capable professionals to grow with us.

If you thrive in a collaborative environment, enjoy taking ownership, and want real exposure to project delivery, this could be the right opportunity for you.

Your Role

As part of our project team, you will:

• Assist in developing and executing project plans, schedules, and budgets

• Coordinate with contractors, subcontractors, consultants, and stakeholders to ensure smooth execution

• Supervise and monitor site works to ensure compliance with drawings, specifications, and quality standards

• Identify and resolve technical and site issues proactively

• Prepare progress reports, site records, and meeting minutes

• Ensure compliance with workplace safety and regulatory requirements

• Support the Project Manager in delivering projects on time and within budget

You will play a key role in ensuring projects are executed efficiently and professionally.

Why Join QXY?

1️⃣ Be Part of Our Growth Journey

We are scaling up — and you’ll be part of shaping that journey. Your ideas and contributions will directly impact the company’s success.

2️⃣ Real Responsibility, Real Impact

In our lean and agile team, you won’t be limited to a narrow scope. You’ll gain meaningful responsibilities and hands-on exposure to full project cycles.

3️⃣ Supportive & Family-Oriented Culture

We believe in teamwork, respect, and supporting one another. You’ll work in a close-knit environment where collaboration matters.

4️⃣ Career Development & Learning

As a growing SME, you’ll gain diverse project exposure (A&A / ID / New Build), broaden your technical knowledge, and accelerate your professional growth.

5️⃣ Direct Access to Leadership

Work closely with senior management and decision-makers. Your voice will be heard.

What We’re Looking For

• Degree in Civil / Structural Engineering (recognised by PE Board)

• Minimum 3 years of relevant experience in A&A / ID / New Build projects

• Strong knowledge of civil & structural works and construction methods

• Good coordination and problem-solving skills

• Strong communication and stakeholder management abilities

• Familiarity with project/site management tools

• Proactive, responsible, and team-oriented mindset

What We Offer

• Competitive salary (commensurate with experience)

• Performance recognition

• Exposure to diverse projects

• A stable and supportive working environment

• Clear growth opportunities as the company expands

If you are ready to grow with a company that values commitment, teamwork, and performance — we’d love to hear from you.

Apply now and build the next phase of your career with QXY.

Job Overview

We are seeking a Cloud Engineer to work closely with Network and Security teams to design, automate, and operate cloud networking and firewall configurations. This role focuses on Infrastructure as Code, firewall and routing automation, and the delivery of secure, scalable, and standardized cloud network environments.

The successful candidate will play a key role in improving automation maturity, reducing manual configuration, and ensuring cloud network implementations align with enterprise security and architecture standards.

Key Responsibilities

Cloud Networking and Security Implementation

• Support the design and implementation of cloud network architectures including VPC or VNet design, subnet planning, IP address allocation, and routing policies
• Implement and manage cloud firewall configurations using native and third-party solutions such as Network Security Groups and Network Virtual Appliances
• Collaborate with Network Engineers to translate network and security requirements into cloud-ready designs

Automation and Infrastructure as Code

• Develop, maintain, and enhance Infrastructure as Code using tools such as Terraform for cloud networking and firewall automation
• Support automated provisioning and updates of cloud network resources through CI CD pipelines
• Standardize network and firewall configurations across environments to improve consistency and security posture
• Identify opportunities to reduce manual effort through automation and reusable templates

Operations and Troubleshooting

• Troubleshoot cloud network and firewall-related connectivity issues in collaboration with Network and Security teams
• Support change, incident, and operational activities related to cloud networking components
• Ensure cloud networking implementations align with enterprise standards, security policies, and best practices

Documentation and Continuous Improvement

• Maintain technical documentation including network designs, automation logic, and operational procedures
• Support architecture reviews and technical discussions with internal stakeholders
• Continuously improve cloud networking automation, resilience, and operational efficiency

Requirements

Experience and Qualifications

• 3 to 5 years of experience in cloud engineering, network engineering, or infrastructure automation roles
• Diploma or Degree in Information Technology, Computer Science, or a related discipline

Technical Skills

• Strong understanding of cloud networking concepts including VPC or VNet architecture, subnets, routing, and IP addressing
• Hands-on experience with firewall technologies such as cloud-native firewalls or Network Virtual Appliances
• Practical experience with Infrastructure as Code, preferably using Terraform
• Familiarity with CI CD pipelines and version control systems such as Git
• Experience troubleshooting network connectivity, routing, and firewall issues in cloud environments
• Working knowledge of cloud platforms, with preference for Azure or other major public cloud providers

Additional Skills

• Strong analytical and problem-solving skills
• Ability to work effectively with cross-functional teams
• Clear communication and documentation skills
• Proactive mindset with focus on automation, standardization, and continuous improvement

Nice to Have

• Experience with Palo Alto firewalls or similar enterprise firewall platforms
• Exposure to hybrid connectivity, VPNs, or private cloud connectivity
• Cloud or automation-related certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability