This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.

• Supervise daily meat processing operations, including cutting, trimming, deboning and portioning of meat products.
• Plan and assign daily tasks to production staff to ensure production targets are achieved.
• Monitor product quality and ensure compliance with food safety and hygiene standards.
• Train and supervise staff on proper meat processing techniques and workplace safety.
• Conduct routine inspections of processing equipment and work areas.
• Monitor inventory levels of raw materials and finished products.
• Coordinate with relevant departments to ensure smooth production operations.
• Maintain accurate production records and report operational issues to management.

Requirements

• Minimum 3–5 years of experience in meat processing or butchery operations.
• At least 2 years of supervisory experience in a meat processing or food manufacturing environment.
• Strong knowledge of meat cutting, deboning, trimming and portioning techniques.
• Familiar with food safety, hygiene practices and HACCP standards.
• Able to work in a chilled environment and handle physically demanding tasks.
• Good leadership, communication and problem-solving skills.
• Willing to work shifts, weekends and public holidays when required.

Salary: Up to $3500+VB
Location: Queenstown
Working Hours: Rotating shift in between (8.30am - 7pm)

Key Duties:

• Provide administrative support and assist with daily operational and ad-hoc duties.
• Welcome customers and handle enquiries in a professional and friendly manner.
• Maintain showroom cleanliness and ensure pantry supplies and inventory are well-stocked and organized.

Requirements:

• Min. GCE ‘O’ Level
• At least 1 year of front desk / customer service experience

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Salary Package: Gross Up to $2600 

Working Days & Hours: 4 Days Work 1 Day Off  (Rotating cycle) / Morning shift

Office Location: Boon Lay

We are looking for a responsible and reliable Class 3 Delivery Driver to ensure timely and safe delivery of goods to customers. 

Benefit:

Attractive Monthly Incentives 

Stable Job with Consistent Schedule  

Job Duties:

• Deliver cakes, breads and frozen items to the outlets based on assigned routes  

• Load and unload bakery products safely and properly

• Verify orders before and after delivery for accuracy

• Perform vehicle maintenance checks and ensure cleanliness

Requirements:

• Possess a valid Class 3 Driving License with good driving records

• Prior experience as a Delivery Driver will be an advantage.  

Basic Salary: Up to $3500

Working Day: 5.25 days (Office Hours)

Location: Ubi

Key Duties:

• Manage billing processes, including invoicing, credit notes and payment follow-ups.

• Post receipts and payments and perform monthly journal entries.

• Verify supplier pricing and invoices including letters of credit management.

• Coordinate customs duties, permit declarations, and other administrative tasks as assigned.

Key Requirements:

• Minimum 3 years of relevant experience in the warehouse / logistics field preferred.

• Minimum diploma in Logistics or equivalent

• Customs Competency Test for Declarants certification is highly advantageous.

Salary: Gross up to $3,500
Location: Jurong East
Working Days: Monday to Friday (8am - 5.15pm)

Key Duties:

• Assist on equipment faults, damages and QA defects.
• Maintain accurate service records for audits and inspections.
• Attend to lift breakdowns, troubleshooting, and carry out repairs or parts replacement.

Requirements:

• Min. Higher Nitec in Electronics/Mechanical Engineering or relevant
• Possession of own motor vehicle is required

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Basic Salary: Up to $2800

Working Days / Hours: 5 days / 44 hrs

Location: Tiong Bahru

Job Duties:

• Support teachers in daily learning activities and classroom routines

• Assist in classroom management to ensure a positive and structured environment

• Provide proper care and supervision in line with centre guidelines

• Build strong relationships while maintaining a safe and secure environment

Key Requirements:

• Min. Advanced Certificate in Early Years (ACEY) or equivalent certificate

• Prior Teaching experience in local school will be an advantage
  

Salary: Basic Up to $2800+ICT                                                       

Working Days & Hours: 4-3-4-3 Rotating (12 Day/Night Shift)

Location: Woodlands / Woodlands North

Key Duties:

• Carry out troubleshooting and repairs of equipment to reduce downtime and ensure smooth operations

• Conduct preventive maintenance, calibrations, minor repairs, and assist in troubleshooting to minimize downtime.

• Maintain accurate production logs and comply with cleanroom procedures at all times.

Requirements:

• Minimum NITEC in any Engineering field, or equivalent certification.

• Comfortable wearing clean room attire.

• Prior Experience in the Wafer Fabrication field are highly advantageous.

Operations Manager, APAC Export

About the Company

Our client is an established healthcare diagnostics organisation supporting Singapore and APAC export markets within a regulated IVD / medical devices environment. The team works closely with regional sales, headquarters supply chain, finance, quality, logistics partners, and channel partners to ensure smooth business continuity and customer satisfaction.

Compensation Package: Approximately S$110,000 to S$130,000 per annum, including base salary and performance bonus.
 

Role Overview

The Operations Manager will oversee end-to-end operational execution for the Singapore and APAC export business. This role is responsible for ensuring accurate system data, reliable supply, inventory control, regulatory compliance, and continuous process improvement across Singapore and channel partner markets.

The successful candidate should be strong in order management, supply chain coordination, stakeholder engagement, and operations leadership within the healthcare diagnostics, IVD, medical devices, or regulated healthcare industry.
 

Responsibilities

• Oversee daily operational execution for Singapore and APAC export / channel partner markets, ensuring smooth order fulfilment, supply coordination, and business continuity.

• Manage CRM and ERP systems to ensure accurate and timely updates of order, inventory, service, and operational data.

• Maintain data integrity across operational systems to support reporting, forecasting, audit readiness, and management decision-making.

• Work closely with Sales teams and HQ Supply Chain to align monthly forecasts, improve demand visibility, and support accurate monthly closing.

• Act as the key operational liaison between local teams, headquarters, distributors, logistics partners, and internal stakeholders.

• Monitor and manage supply issues, back-orders, and potential shortages, ensuring timely communication and mitigation actions.

• Review inventory levels for Singapore and export markets, including safety stock, slow-moving stock, expiring inventory, and channel partner stock levels.

• Ensure compliance with GDPMDS and other applicable regulatory, quality, and audit requirements.

• Lead audit preparation and coordination, including documentation readiness, inspection support, corrective actions, and follow-up activities.

• Review current workflows and develop or improve SOPs to enhance operational efficiency, delivery smoothness, and cost effectiveness.

• Partner with Finance, Quality, Sales, Logistics, and external distributors to resolve operational issues and support customer satisfaction.

• Lead and guide the operations support team, including coaching, performance tracking, and individual development planning.

• Support office-wide and corporate initiatives where required, including internal governance, administrative coordination, HR policy updates, and employee insurance matters.

• Travel regionally when required to support business, operational, and channel partner needs.
   

Requirements

• Diploma or Degree in Business, Supply Chain, Logistics, Operations Management, or a related discipline.

• Minimum 5 years of relevant experience in customer service, order management, supply chain operations, or commercial operations.

• Prior experience in the IVD, medical devices, healthcare diagnostics, life sciences, or regulated healthcare industry is highly preferred.

• Strong understanding of Order-to-Cash processes, order management workflows, supply planning, and inventory management.

• Hands-on experience with CRM and ERP systems such as SAGE, SAP, Salesforce / SFDC, or similar platforms.

• Good working knowledge of supply chain coordination, distributor operations, back-order management, and demand forecasting.

• Familiarity with GDPMDS, quality management systems, audit preparation, or regulated industry compliance is advantageous.

• Strong Excel skills are required; proficiency in Microsoft Word, PowerPoint, and Power BI will be an advantage.

• Project management or process improvement experience is preferred.

• Strong stakeholder management skills, with the ability to work across sales, supply chain, finance, quality, logistics, and external partners.

• Detail-oriented, accountable, proactive, and comfortable working in a fast-paced, matrixed environment.

• Strong planning, problem-solving, communication, and critical-thinking skills.

• Comfortable with regional travel of approximately 25%.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

A sales supervisor typically has a wide range of responsibilities,which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs
• Building relationships with key clients and establishing long-term business partnerships with them
• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share
• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics
• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company
• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies
• Managing a team of employees and ensuring that they are trained to perform their jobs effectively
• Reviewing customer orders and inventory to ensure that all customer needs are being met
• Conducting market research to identify new opportunities for growth in the industry

·        Consulting with clients onstylistic options for their hair.

·        Listening to client needs todetermine their preferences.

·        Describing different hair careproducts and their benefits.

·        Shampooing, cutting, coloringand highlighting hair.

·        Offering manicure, pedicure,waxing and facial services.

·        Performing scalp treatments.

·        Acting as salespersons to sellclients hair care retail products.

·        Building a personalrelationship with clients to ensure return visits.

·        Adhering to salon safety andcleanliness standards.

·        Managing bookings andwelcoming clients into the store.

·        Keeping updated on hairstyletrends and styling methods.

Requirements:

·        Previous experience as a HairStylist or colorist.

·        A wide pallet of styling andcoloring techniques.

·        Proficiency with hot irons,curlers and blow-dryers.

·        Excellent interpersonal skills.

·        Good verbal communication.

·        Physical stamina.

·        Creative mindset and a goodeye for design.

·        Proven experience as supervisor or relevant role

·        Familiarity with company policies and legal guidelines of the field

·        Ability to learn a variety of job descriptions

·        Excellent communication and interpersonal skills

·        Outstanding organizational and leadership skills

·        Good knowledge of MS Office

·       Supervise employees to help ensureefficiency and productivity.

·       Perform administrative tasks under theguidance of the supervisor, such as documenting procedures and creatingguidelines.

·       Assist the supervisor in hiring newpersonnel by reviewing applications and performing initial meetings withcandidates.

·       Participate in company trainingseminars in order to help the company move forward.

·       Train new hires on the job oncethey’ve completed initial training with the supervisor.

·       Bring any employee concerns to thesupervisor in order to ensure company morale.

The assistant cook will prepare meals and followestablishment recipes. Duties include preparing ingredients, adhering to therestaurant menu, and following food health and safety procedures. Cook, clean,assist other cooks and staff and deliver food in a fast-paced The Senior cookwill prepare meals and follow establishment recipes. Duties include preparingingredients, adhering to the restaurant menu, and following food health andsafety procedures. Cook, clean, assist other cooks and staff and deliver foodin a fast-paced environment. Work may include operating a grill, oven, orfryer. Previous experience in a team environment and various cooking methodspreferred.
That cook need to play as multitasking role he must be ready to washing vesselsand cleaning kitchen environment

Dutiesand Responsibilities

·        Settingup, cleaning, and organizing work stations

·        Preparingingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

·        Preparingdeep fryer, utensils, and grill for shift

·        Rotiprate flour mixing

·        Readyto cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

·        preparationof south indian & north indian curies

·        Takingorders from wait staff or computerized system

·        Cookingorder according to food health and safety standards

·        Recommendingideas for specials or seasonal dishes

·        Handlingmultiple food orders at one time

·        Monitoringmultiple food orders as new orders arrive

·        Dressingorder for presentation

·        Ensuringeach guest order has the correct food and sides

·        Deliveringfood order to wait staff in a timely manner

·        Storingall food properly

·        Sanitizingand cleaning work stations and utensils

·        Reorderingstock and food supplies

·        Monitoringother cooks and team members

·        Assistingother cooks in preparing food or helping other team members when needed

Requirements andQualifications

·        Readyto work any shift

·        Ableto work in a fast-paced environment

·        Ableto multitask, prioritize, and manage time efficiently

·        Physicalendurance to stand for an entire shift

·        Self-motivatedand self-directed

·        Workswell as part of a team and on individual tasks

·        Ableto quickly memorize complex or multiple orders

·        Highschool degree or equivalent

·        Previousexperience as a cook, or relevant work experience

·        Legallyable to work in establishments which serve alcohol

·        Ableto work early mornings, nights, and weekends

·        Mustpass a background check

·        Ableto read and write

Company Overview

Our client is a company within the healthcare diagnostics / medical devices sector, supporting commercial and channel partner operations across Singapore and regional markets. The team works closely with internal stakeholders and external distributors to ensure smooth order fulfilment, accurate documentation, and reliable customer support within a regulated business environment.

Role Overview

We are looking for a detail-oriented and proactive Sales Administrative Officer to support end-to-end order processing, sales administration, customer coordination, and internal operational support.

This role will work closely with Sales, Supply Chain, Finance, Quality, and external distributors to ensure accurate system data, timely order execution, and smooth coordination across stakeholders. The ideal candidate should be comfortable handling order management, CRM/ERP systems, documentation, reporting, and customer communication in a fast-paced environment.

Location: Changi Business Park

Salary: S$3,500 – S$4,000 per month

Bonus: Performance bonus

Responsibilities

Order Management & System Administration

• Manage and update CRM and ERP systems to ensure accurate customer, sales, and order information.
• Process purchase orders, issue invoices, and verify customer and payment details.
• Support end-to-end order processing to ensure timely and accurate fulfilment.
• Review Letters of Credit and relevant order documents before submission to headquarters.
• Maintain accurate sales, customer, and accounts receivable records.
• Generate daily and monthly sales reports to support business tracking and decision-making.
• Coordinate with internal teams to resolve order, delivery, documentation, or fulfilment issues.
• Support third-party warehousing coordination and related administrative follow-up.
• Maintain organised electronic and physical filing systems for efficient document retrieval.

Sales Support & Stakeholder Coordination

• Serve as a key liaison between customers, distributors, channel partners, and internal teams.
• Prepare and manage sales quotations to support revenue and business development activities.
• Provide timely updates on order status, shipment progress, and backorders to relevant stakeholders.
• Escalate customer feedback or service issues to the relevant teams for follow-up.
• Provide administrative and operational support to the sales team.
• Work closely with cross-functional teams including Sales, Supply Chain, Finance, and Quality.

Office & Administrative Support

• Support day-to-day office administration, including facilities coordination and pantry supply management.
• Coordinate meetings, events, business communications, and travel arrangements.
• Assist with internal governance, operational support, and documentation requirements.
• Support ad-hoc administrative and operational duties as assigned.

Requirements

• Diploma or Degree in Business, Supply Chain, Logistics, or a related discipline.
• Minimum 2 years of experience in customer service, order management, sales administration, or related functions.
• Experience in the IVD, healthcare diagnostics, medical devices, or regulated industry is preferred.
• Strong understanding of order-to-cash processes and order management workflows.
• Knowledge of supply chain coordination is required.
• Experience using CRM and ERP systems such as SAGE, SAP, or similar platforms is preferred.
• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
• Power BI knowledge will be an added advantage.
• Able to manage sales documentation, invoices, reports, and customer records accurately.
• Comfortable working in an office-based environment.
• Able to travel when required, approximately 25% of the time.
• Strong interpersonal, communication, and stakeholder management skills.
• Detail-oriented, organised, accountable, and able to manage changing priorities.
• Proactive, customer-focused, and able to solve problems in a timely and professional manner.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Salary: Up to $2600 (Subjected on Relevant Experience)

Working days & hours: 5.5days per week (44 hr work week)

Location: Yishun / AMK

Benefits:

• Increment after probation

• Performance bonus

• Flexi benefit

Job duties:

• Manage front desk operations, patient registration, appointments, and medical records.

• Handling medicine prescription, payments, insurance claims, Medical supplies stock inventory

• Assisted healthcare professionals, prepared examination rooms, and sterilised instruments.

Requirements:

• Min. NITEC in any field or equivalent certification

• Prior experience in healthcare industry will be highly advantageous