Total 17,375 Full-time customer experience manager job vacancies in The Philippines

• Location: Sembawang / Woodlands
• Monday - Friday: 8.30AM - 5.30PM

This organization specializes in precision cleaning, surface treatment, and contamination-controlled services for high-specification industrial components. Operating in cleanroom environments, it supports manufacturing sectors that require strict quality, safety, and reliability standards, ensuring components meet exacting customer and regulatory requirements.

Key Responsibilities

• Perform precision cleaning of parts using approved solvents (e.g. IPA), abrasive pads, and manual polishing methods

• Handle aluminum, stainless steel, and ceramic components at chemical wet bench areas

• Prepare sample kits, cleanroom packaging, and boxing of parts for shipment

• Conduct in-process inspections to ensure parts remain in good condition throughout cleaning

• Safely handle, use, and dispose of chemicals according to safety guidelines

• Mask parts accurately for bead-blasting and other specialized processes when required

• Update spreadsheets and basic records to track production and quality data

• Maintain strong 6S housekeeping standards and safe work practices at all times

• Support multitasking across workstations and assist with ad-hoc operational tasks

• Participate in quality, safety, and training programs, and promptly identify deviations from quality standards

Requirements

• Minimum Nitec
• Able to handle Chemical
• Open to Cleanroom environment

HOW TO APPLY:
Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Chua Xue Min (Joesefyn)
EA Personnel Reg. No.: R23113090

Responsibilities

• Support general administrative tasks and daily operations to ensure smooth workflow.
• Maintain accurate and up-to-date records of service providers and clients in the system.
• Prepare, issue, and input data for invoices with precision and timeliness.
• Organize, manage, and maintain paperwork and documents related to claims and site progress, ensuring everything is properly filed.
• Monitor and follow up on work orders and progress reports, providing updates as needed.
• Assist in handling various formalities, including paperwork related to claims.
• Undertake any other duties or ad hoc tasks assigned by the supervisor to support team objectives.

Requirements:

• Minimum Diploma or equivalent
• Possess at least 1 year of relevant experience. Candidates who have no experience but willing to pursue a career in corporate insurance operations are welcomed.
• Able to work independently and a good team player
• Able to multi-task and meet deadlines

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

• Develop individual and team sales action plans in line with overall business strategies to achieve targeted revenue growth.
• Create comprehensive sales plans to capture new market opportunities and materialize current sales leads.
• Identify, research, plan, and engage potential clients to establish new business relationships.
• Anticipate, identify, and understand client pain points and needs, converting them into actionable sales opportunities.
• Maintain strong client relationships through regular engagement and customized solutions.
• Maintain and nurture positive relationships with current and potential clients through regular communication and tailored solutions.
• Track market trends, emerging technologies, and competitor activities to refine strategies and maintain a competitive edge.
• Stay updated on all SGS services to ensure comprehensive solutions are offered, maximizing cross-selling opportunities.
• Liaise with technical and operations teams to ensure smooth and effective execution of business opportunities.
• Recruit, train, and mentor the sales team to meet high standards of performance and professionalism.
• Foster a collaborative work environment to drive team success.
• Responsible for sales planning, budgeting, and forecasting.
• Prepare a monthly sales performance reports on sales activities.
• Be abreast of SGS new products and services and propose to clients as appropriate.
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior.

We are seeking a highly motivated, results-oriented, and experienced Business Development Manager to drive business growth, secure new construction projects, and expand our market presence within the construction and engineering industry. The successful candidate will be responsible for identifying new business opportunities, developing strategic partnerships, managing client relationships, preparing tenders and proposals, and achieving revenue targets.

This position requires a proactive and hardworking individual with strong commercial awareness, excellent communication skills, and a proven ability to generate new business. The candidate must be willing to work in a fast-paced environment and be prepared to work extended hours, weekends, and public holidays whenever required to meet business objectives and project deadlines.

Business Development and Market Expansion

• Identify, develop, and secure new business opportunities within the construction, engineering, infrastructure, and building sectors.
• Conduct market research to identify potential clients, projects, and emerging market trends.
• Develop and implement strategic business development plans to achieve company growth objectives.
• Build and maintain a strong pipeline of prospective projects and clients.
• Monitor industry developments, competitor activities, and market conditions.
• Explore opportunities for expansion into new markets and business sectors.

Client Acquisition and Relationship Management

• Establish and maintain strong relationships with developers, consultants, architects, engineers, government agencies, property owners, and key decision-makers.
• Conduct regular meetings, presentations, and networking activities to promote company services.
• Identify client needs and provide tailored solutions to meet project requirements.
• Maintain long-term client relationships to generate repeat business opportunities.
• Handle client inquiries and ensure a high level of customer satisfaction.
• Act as the primary point of contact for key clients and strategic partners.

Tendering and Proposal Management

• Source and evaluate tender opportunities from public and private sectors.
• Coordinate with estimating, engineering, procurement, and project teams to prepare competitive bids and proposals.
• Review tender documents, specifications, drawings, and contract requirements.
• Prepare and submit high-quality tender documents within required deadlines.
• Develop pricing strategies and commercial proposals.
• Participate in tender interviews, presentations, and negotiations.

Contract Negotiation and Business Agreements

• Lead negotiations with clients, consultants, and business partners.
• Review contractual terms and conditions with management and legal advisors.
• Secure favorable commercial arrangements that align with company objectives.
• Manage contract discussions and project award processes.
• Ensure contractual obligations are clearly understood and communicated internally.

Strategic Partnerships and Networking

• Develop partnerships with contractors, suppliers, consultants, and industry stakeholders.
• Represent the company at industry events, conferences, exhibitions, and networking functions.
• Build a strong professional network to generate new business leads.
• Maintain positive relationships with government agencies and regulatory authorities where applicable.
• Collaborate with industry partners to identify joint venture and strategic alliance opportunities.

Sales and Revenue Growth

• Achieve annual sales targets and business development objectives.
• Generate leads and convert opportunities into awarded projects.
• Develop strategies to increase revenue and profitability.
• Monitor sales performance and prepare regular forecasts.
• Identify opportunities for cross-selling and upselling company services.
• Drive sustainable growth through effective business development initiatives.

Project Handover and Coordination

• Coordinate with project teams to ensure smooth transition from project award to project execution.
• Provide comprehensive project information to operations and construction teams.
• Support project teams in managing client expectations.
• Maintain communication with clients throughout project execution.
• Assist in resolving commercial and contractual issues during project implementation.

Marketing and Brand Development

• Promote company capabilities and services to potential clients.
• Develop marketing materials, company profiles, and capability statements.
• Support digital marketing and business promotion initiatives.
• Strengthen company branding and market visibility.
• Identify innovative ways to enhance the company's competitive position.

Reporting and Documentation

• Maintain accurate records of client interactions, business opportunities, and project pipelines.
• Prepare business development reports and management updates.
• Track sales performance and key business metrics.
• Prepare monthly, quarterly, and annual business development reports.
• Maintain databases of clients, prospects, and project opportunities.

Risk Assessment and Commercial Analysis

• Evaluate project opportunities from commercial and operational perspectives.
• Conduct risk assessments before tender submissions.
• Analyze project profitability and financial viability.
• Identify potential risks and recommend mitigation strategies.
• Support management in making informed business decisions.

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system