Total 2,997 command center analyst job vacancies in The Philippines

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure
• Highly organized and detail-oriented

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

About the role

We are seeking a Salesforce Data Analyst to support large-scale system integration projects involving Salesforce and multiple external systems.

You will start by assisting in data mapping and integration work between Salesforce and APIs (e.g. MuleSoft), gaining hands‑on exposure to how data flows across systems. This includes understanding Salesforce data models, integration payloads, and transformation logic.

You will also support testing activities (SIT/UAT) and work closely with experienced consultants across Salesforce, integration, and functional teams.

Over time, this role can evolve into a Business Analyst or Developer track, depending on project needs and your interests.

This role is suited for individuals who are detail-oriented, structured, and proactive, and who are interested in understanding how enterprise systems connect and operate end‑to‑end.

Responsibilities

Data Mapping & Integration Support

• Work closely with functional, integration (MuleSoft) and data migration teams to support end‑to‑end delivery.
• Assist in mapping data between Salesforce objects and external systems via APIs.
• Analyse field definitions, data structures, and relationships across systems.
• Support the documentation of data templates, mappings, transformation logic and integration requirements.
• Work with senior consultants to clarify data inconsistencies, edge cases, and validation rules.
• Review API payloads (JSON/XML) to understand how data is exchanged between systems.
• Perform data patching when required.
• Maintain clear and well-structured documentation such as data mapping sheets, integration specifications (functional level), test scenarios and results.

Requirements & Functional Support

• Support requirement discussions with business and functional teams to understand data-related needs.
• Assist in documenting simple user stories, process flows, and data-related requirements.
• Translate business requirements into structured data or integration-related inputs.

Testing & Quality Assurance

• Support requirement discussions with business and functional teams to understand data-related needs.
• Assist in documenting simple user stories, process flows, and data-related requirements.
• Translate business requirements into structured data or integration-related inputs.

Requirements

Must have skills and experience

• Interest in data, systems, or integration work.
• Strong attention to detail and ability to work with structured information.
• Ability to analyse and compare data across different sources.
• Good logical thinking and problem-solving skills.
• Able to follow through on tasks and track details consistently.
• Comfortable working with multiple teams and stakeholders.

Good to have

• Basic understanding of databases, data structures, or APIs.
• Familiarity with JSON, XML, or Excel-based data mapping.
• Exposure (academic or internship) to system integration, business analysis, or testing.
• Interest in Salesforce, cloud platforms, integration or enterprise systems.

Ways of working

• Work collaboratively within an agile, sprint-based build delivery environment.
• Learn by supporting senior consultants.
• Take ownership of assigned data mapping and testing tasks, ensuring accuracy and completeness.
• Communicate proactively on progress, issues, and dependencies.
• Be comfortable working with detailed, structured tasks that require consistency and attention.

Success measures

• Produce accurate and complete data mapping documentation with minimal supervision.
• Understand Salesforce data models and basic integration flows.
• Support testing cycles with minimal errors in data validation.
• Proactively follow up on issues and close assigned tasks.
• Communicate clearly and build working relationships across teams.
• Demonstrate reliability, attention to detail, and ownership in day‑to‑day work.

Education

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Maximising Potential I Transforming Lives

Join Maitri School’s team of educators and professionals empowering students with autism spectrum disorder to live better, learn continually, and contribute meaningfully. As Singapore embraces inclusive education, your expertise will make a meaningful difference right here in our community.

Your role as Behavioural Analyst/Therapist:

• Conduct comprehensive behavioural assessments to identify areas of need, and develop individualised intervention plans grounded in ABA principles. These plans should include clearly defined goals, targeted intervention strategies, and progress-monitoring methods to address challenging behaviours and promote positive social and academic outcomes.

• Collaborate closely with teachers, parents, and other professionals to ensure a holistic and coordinated approach to supporting each student's progress.

• Maintain detailed records and documentation of students’ progress to evaluate the effectiveness of interventions and make necessary adjustments. Provide regular updates to stakeholders on progress and outcomes.

• Coach key partners about ABA principles and how to apply educational and behavioural techniques to carry out intervention plans in class and at home to support the students’ progress.

• Facilitate training for staff to improve understanding on ABA.

• Contribute to the development and refinement of the school's behavioural support programmes and resources. To positively influence the development of programs, policies and procedures to promote best practice.

• Stay up-to-date with the latest research and best practices in the field of behavioural analysis and therapy.

• Attend IEP meetings with teachers when necessary.

Why choose Maitri School:

1)      Competitive compensation package with performance bonus

2)      Career progression opportunities

3)      Manageable class size

4)      Work life harmony

Requirements:

• A Master's degree in Applied Behaviour Analysis, Psychology, or a related field, prefer candidates with BCBA / BCaBA / QBA / QASP-S qualifications.

• Minimum 3 years of experience in providing behavioural analysis and therapy services, preferably in an educational setting with experience working with ASD students.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with a diverse range of stakeholders

We regret that only short-listed applicants will be notified for an interview.

Work Location:
2026 and 2027 - 95 Jalan Eunos, 2028 - 20 Pasir Ris Street 51

We are supporting a leading client in the financial services sector in their search for a Cash Operations Processing Analyst to join their CB & IB Operations and Controls team in Singapore. This is a 1-year contract role (with extension possibility) based fully onsite.

The Role

You will execute time-critical cash operations including GIRO, Standing Orders, DDA/DCA, and Cash Counter Services. Day-to-day, you'll be responsible for:

• Processing daily operations with high accuracy and adherence to established controls and escalation protocols
• Monitoring and resolving exceptions escalated from offshore governance support teams
• Maintaining and updating SOPs and procedures to reflect process or business changes
• Managing working relationships with Front Office, internal stakeholders, and external counterparties
• Ensuring all transactions are processed in line with SLAs, internal policies, and industry guidelines

What We're Looking For

• Minimum 3 years' experience in financial services, with exposure to Cash and Payments operations
• Sound understanding of cash operations processes across APAC, including offshore operating models
• Strong technical and commercial grasp of end-to-end operational processes
• Proven ability to analyse issues, take ownership, and drive resolution
• Ability to perform under tight deadlines in a fast-paced, time-critical environment
• Strong risk management mindset and control discipline
• Positive, collaborative team player

Fresh graduates from local universities (NUS, NTU, SMU) with strong academic backgrounds and relevant internship experience are welcome to apply. Prior Risk & Control experience is a plus.

Job Description:

• Perform loan administration tasks, including gathering and analyzing customer bank statements for loan applications.
• Collaborate closely with the credit risk team to perform credit maintenance functions such as credit monitoring and limit updates.
• Support and execute account maintenance requests, including updating bank static data and customer information, customer profile creations and account closures.
• Review onboarding applications and customer profile changes to ensure compliance to regulatory guidelines.
• Handle requests from external organisations such as liquidators & IRAS.
• Assist with system testing and other ad hoc tasks when required.

Requirements:

• A Diploma/Bachelor's Degree in any field
• Minimum 2 years of experience in banking operations
• Attention to detail and good organisational skills
• Responsible and good team player
• Working knowledge of Google Workspace and MS Office (Excel, Word)

The role focused on drafting and managing legal confirmations for the FX and IR derivatives.

Core Responsibilities

- Legal Confirmation Drafting: Prepare and manage confirmations for Foreign Exchange (FX) and Interest Rate Derivatives transactions, ensuring accuracy and compliance with regulatory standards.

- Cross-Team Collaboration: Partner with Sales, Trading, Legal, Compliance, Technology, and Operations teams to resolve issues and deliver timely documentation.

-Risk Mitigation: Act as a subject matter expert to identify risks, strengthen controls, and ensure operational efficiency in documentation processes.

- Strategic Support: Assist the Asia FXIRP Drafting team in executing global initiatives while aligning with regional business needs.

- Process Improvement: Design and implement workflow enhancements leveraging Business Intelligence tools and automation.

- Global Consistency: Build relationships with peers across regions to ensure standardized documentation practices and knowledge sharing.

- Continuous Review: Regularly assess processes to meet expectations for timeliness, quality, and cost-effectiveness.

Qualification

- Bachelor’s degree in the relevant discipline.

- Prior operations experience or internship experience.

- Strong attention to detail, proactive mindset, and ability to multitask in fast-paced environments.

- Collaborative and team-oriented, with effective problem-solving and judgment skills.

Preferred:

- Understanding of FX and Interest Rate markets, derivatives, and regulatory environment would be an added advantage.

- Experience with ISDA documentation.

- Proficiency in Microsoft Office Suite (especially Excel) and ability to learn multiple systems quickly.

This is a 6 month contract role.

Licence No 99C3289
R1100672

We are seeking a Business Analyst with hands-on experience in Murex Front Office to support a Murex upgrade project.

Responsibilities

• Gather and document business requirements for Murex Front Office
• Liaise with traders, users, and IT teams on system changes
• Prepare functional specifications and support system configuration
• Participate in SIT/UAT, including test cases and defect tracking
• Support issue analysis and resolution during the upgrade
• Work with internal teams and vendors to deliver project milestones

Requirements

• 2–5 years’ Business Analyst experience in financial systems
• Hands-on Murex Front Office experience
• Basic understanding of trading products / capital markets
• Experience in system implementation or upgrade projects
• Good communication and stakeholder management skills
• Detail-oriented and able to work under timelines

Job Duties:

Product Delivery & Launch Execution

• Support and monitor end-to-end delivery of new product launch initiatives, ensuring timely implementation with high quality.

• Lead product launch discussions with stakeholders, providing direction and proposing solutions aligned to business objectives.

• Collaborate with stakeholders to prioritise scope and changes, ensuring agreed launch timelines are not compromised.

• Proactively identify, manage, and escalate delivery risks and issues with clear recommendations.

Business Analysis & Solution Management

• Lead the documentation of business requirements, solution designs, and business rules with clarity and completeness.

• Discuss, evaluate, and align alternative solutions with Technology and relevant stakeholders.

• Review and validate requirements to ensure readiness for development, testing, and implementation.

Testing, Defect & Quality Management

• Translate and review business requirements into comprehensive test scenarios, conditions, and expected results for User Acceptance Testing (UAT).

• Accountable for UAT planning, execution, coordination, and sign-off, ensuring proper documentation.

• Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.

• Organise, prepare, and lead defect checkpoint discussions to drive accountability and closure.

Implementation, Training & Post-Launch Activities

• Perform post-deployment verification.

• Develop, review, and maintain SOPs, training materials, and user guides.

• Lead or facilitate stakeholder training sessions where required.

Continuous Improvement, Innovation & Governance

• Identify and drive opportunities for continuous improvement and delivery efficiencies.

• Ensure strict adherence to product launch SOPs, governance frameworks, and compliance requirements.

• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma and above
• 2-5 years of Business analyst experience
• Proven track record in leading collaboratively by working successfully with others in cross-functional teams to create solutions.

Interested applicants please send your resume in MS Words format to Joanna.Tan@ambition.com.sg and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only

Role Overview:

Responsible for end-to-end delivery of enterprise data and analytics solutions across traditional and modern data architectures. The role covers requirements analysis, solution design, testing, implementation, and production support, ensuring scalable, compliant, and high-quality data platforms that support advanced analytics and AI initiatives.

Experience in Financial Crime Analytics, Finance & Credit Risk Analytics, Credit Scoring & Decision Systems, and Retail & Wholesale Datamarts is advantageous.

Key Responsibilities:

• Total Yrs. of Experience 8–12 years System Analysis

• Lead end-to-end solution delivery across the full SDLC

• Analyze business and regulatory requirements and translate them into scalable solution designs with estimations

• Communicate complex technical and architectural concepts to business and senior stakeholders

• Review and approve test strategies, functional test cases, and data validation approaches

• Manage risks and issues related to scope, data quality, regulatory commitments, and timelines

• Participate in product/platform evaluations (RFPs, PoCs) for data, analytics, and AI tools

• Collaborate with production support for root cause analysis, resolution, and preventive controls

• Drive innovation and modernization initiatives including data governance, cataloguing, and AI enablement

• Improve productivity, efficiency, and quality across delivery and operations

• Design data architectures supporting NLP and AI-driven analytics
  

Functional Skillsets:

Analytics Domains:

• Financial Crime Analytics (Transaction Monitoring, CDD, Sanctions & Payments Screening)

• Finance & Credit Risk Analytics (Reconciliation, Reporting, Credit Risk, Basel, IFRS9)

Enterprise Data & Analytics:

• Experience delivering large-scale analytics platforms across structured, semi-structured, and unstructured data

• Strong requirements analysis and functional design for analytics use cases involving transactional and textual data

• Experience in data quality, governance, lineage, and reconciliation

Unstructured Data & NLP Analytics:

• Design data architectures for unstructured and semi-structured data ingestion and governance

• Translate business needs into NLP use cases such as text classification, entity extraction, risk identification, and summarization

Knowledge Graph & Relationship Analytics:

• Define relationship taxonomies, entity resolution rules, and linkage logic

• Design analytics for network-based risk identification, hidden associations, and exposure analysis

Technical Skillsets:

Certifications:

• Minimum two relevant certifications in data platforms, cloud, or analytics

Data Platforms & Architecture:

• Apache Iceberg, Delta Lake, Apache Hudi

• Spark, Trino/Presto, Hive

• Cost optimization (tiered storage, lifecycle management, workload governance)

Programming & Analytics:

• SQL, BTEQ, GCFR

• Python (Pandas, NumPy)

• Power BI, QlikSense

Data Integration & Quality:

• Informatica (PowerCenter, BDM, IDQ, Enterprise Data Catalogue)

• Batch, CDC, and streaming ingestion

• Data validation, quality, and reconciliation frameworks

Governance, Risk & Compliance:

• Data modelling, regulatory reporting

• Data access controls (row/column level, masking)

• Metadata management, lineage, impact analysis

• Compliance: BCBS 239, MAS, AML/CFT

Big Data Platforms:

• Cloudera Hadoop (Hive, Impala, Spark, Iceberg, Trino)

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence.  We serve corporates, institutional investors and governments from trading floors in almost 80 countries.  The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Prime Brokerage Client Service Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Prime Broker Middle Office supports the Prime Brokerage Business, and is part of the overall Prime Finance Business unit.

The department consists of a client-aligned operational client service and a risk & control team.

The primary role is the responsibility of managing a number of the Prime Brokerage hedge fund clients. The successful candidate will be the main point of contact for all operational queries for that client and they will interact closely with clients/administrators and internally across the Business, Middle Office and Operations.

Responsible for providing operational client support for Priority and high focus Prime Brokerage clients.

The primary role will incorporate all aspects of Equity and Fixed Income Prime Brokerage operational client service – covering trade handling, fails management and client account management queries.

This is a client focused role with large volumes and quick turnarounds with an increasing focus on providing innovative value add services to increase both the client experience and potential business revenue.

In this role, you’re expected to:

• Main point of contact for client/administrator operational queries

• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators

• Management of client settlement activity, liaising with settlements and clients to resolve any issues

• Management of client cash activity, authorisations, reporting and query resolution

• Review client cash balances / portfolios for operational issues

• Liaise with Citi execution desk on booking issues

• Documentation and publication of MIS where required

• Completion of all daily processes and controls including ad-hoc tasks that may be assigned.

• Driving initiatives to reduce Manual Touch Points (MTP’s)

As a successful candidate, you’d ideally have the following skills and exposure:

• Client service experience essential

• Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area.

• Understanding of settlement principles and practices.

• Work experience in the Financial Services Industry is a benefit.

• Displays a well-developed ability to schedule work and understand relative priorities.

• Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.

• Computer literate - Ability to quickly grasp several in house systems including Microsoft office applications.

• Communication – Ability to articulate clearly and communicate effectively at all levels.

• Problem solving - Resolve problems where the analysis of situations or data requires an in-depth evaluation of basic procedures and industry standards.

• Planning and Organising – Ability to work independently and multitask under pressure.

• Teamwork - the ability to demonstrate interest, skill, and success in getting groups to work together

• Attention to detail – Diligently attends to details and pursues quality in accomplishing tasks.

• Leadership – Ability in developing others via coaching and mentoring for effective performance management.

• Proactive - Identifying situations that could result in new business and developing recommendations tailored to the client.

• Degree qualification or equivalent, with Financial Services focus.

• Industry exams e.g. IAQ module exams or equiv.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities:

• Perform the business support analyst role for a strategic project of medium complexity and scale.
• Work closely with IT project team and internal stakeholders to ensure timely & successful system delivery.
• Document business direction, structure, business processes and requirements.
• Interact internally to determine involvement, requirements, analysis and interfaces with the users.
• Assist in the collection and consolidation and analyze required information and data.
• Participate in the definition, testing, training, implementation, and support of processes and systems.
• Identify areas of potential business risk and communicate these to the business.
• Validate and report production errors to IT for resolution. Work with IT to ensure timely and successful resolution of production errors.
• Writing, modifying and implementing efficient codes.
• Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Senior QC Analyst (Microbiology/ Pharma/ Contract)

12 Months Contract

Location : Gul Circle (5 mins walk from MRT)

Basic Salary : Up to $5,500 depending on experience

Industry : Pharmaceutical

Responsibilities

• Executing analytical testing in a timely manner, ensuring adherence to the committed scheduled plans
• Performing his/ her tasks in accordance with cGMP and HSE requirements, and with the associated instructions, procedures, records, related to these tasks
• Recording all expected raw data, calculations, information, related to his/her tasks, to comply with cGMP and data integrity requirements
• Ensuring that is trained and qualified to the assigned analytical testing that requires to be qualified
• Performing the QC data review of executed tests by other analysts in a timely manner, ensuring adherence to the committed scheduled plans
• Informing his/her manager of any quality or HSE event (deviations, OOx,…) in a timely manner to ensure investigation and impact assessment are performed appropriately
• Participating actively to any investigation, where is involved, to ensure investigations and impact assessment are performed appropriately
• Executing assigned CAPAs related to remediation plans, continuous improvements
• Ensuring that his/her lab/facilities, lab instruments are kept in a quality and safety status to ensure that they can be used appropriately.
• Owning assigned stability studies, in compliance with approved stability program
• Ensuring the issuance and review of all deliverables related to assigned stability studies, such as risk assessment, protocols, reports, data trending, deviations, and summary reports
• Ensuring that sampling and testing related to stability is executed in a timely manner and stability results trend performed on time, including reports issuance
• Ensuring that all expected stability data (including events, change control…) are compiled in a proper way, to provide appropriate data trending and statistical analysis of stability studies, in compliance with associated stability protocols

Additional Accountabilities

• Review analytical results and perform audit trail review before batch release.
• Carry out on-the-job training for General and Specific Analytical Method to QC analysts and chemical technicians, by incorporating cGMP and safety aspects of the procedures.
• Perform troubleshooting of equipment in the laboratory and provide guidance to QC analysts on the troubleshooting.
• Trained and work independently on specific testing method
• Ensure availability of workplace risk assessment and safe working procedures for contractors and the quality personnel. Ensure safe working in all areas of work by practicing and communicating safety message at +QDCI Sanofi Manufacturing System (SMS) Awareness, Life Saving Rules (LSR), GMP/Data Integrity Awareness
• Other responsibilities that are not included in the above are related to quality assignments.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact.

Key Responsibilities

• Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities.
• Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials.
• Support system configuration and administration activities, including access management, onboarding processes, and workflow setup.
• Develop, maintain, and optimise system reports and dashboards to support operational and business needs.
• Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery.
• Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency.
• Support change management activities and user adoption of new systems and processes.
• Assist in the implementation and enhancement of government and enterprise technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
• Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous.
• Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus.
• Able to work effectively with both technical and non-technical stakeholders.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

• IT Service Delivery 

• Project Management 

• Vendor Management 

• Stakeholder Management 

• SLA 

Job Scope:

• Manage daily IT shared services operations to ensure service delivery targets, SLAs, and customer satisfaction KPIs are achieved.

• Oversee service desk activities including incident management, service requests, system changes, and enhancements.

• Coordinate with internal stakeholders and external vendors for IT operations, maintenance activities, and issue resolution.

• Monitor system performance, service availability, and operational risks to ensure infrastructure stability.

• Support hardware and software asset lifecycle management, including maintenance planning and upgrades.

• Assist in managing IT operational expenses, resource utilization, and service-related cost.

• Identify and implement process improvements to enhance operational efficiency and service quality.

• Ensure compliance with IT policies, certifications, audits, and governance requirements.

• Support Business Continuity Planning (BCP) and Disaster Recovery (DR) activities.

• Participate in IT projects and ensure project timelines and deliverables are achieved.

• Coordinate with vendors and stakeholders on all IT-related matters to ensure smooth service operations.

• Provide timely reporting, issue escalation, and updates on service performance and operational matters.

• Able to provide after-hours and weekend support when required for incident management and critical operational matters.

• Any other ad-hoc duties as assigned

Requirements:

• Possess a Degree / Diploma in IT or equivalent

• Possess ITIL / PMP certification is advantageous

• Minimum 3 years’ experience in IT Service Delivery / IT Service Desk / IT Operations / Infrastructure Support

• Possess Stakeholder Management & Vendor Management experience

• Possess Project Management & SLA experience

• Knowledge of IT service management practices and operational standards

• Experience with ITSM tools such as ServiceNow is advantageous

• Strong analytical, troubleshooting, and problem-solving abilities

• Good communication, interpersonal and presentation skills

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button.

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076