Total 449 Full-time call center job vacancies in The Philippines

Job Summary

This role handles customer calls on banking products and services, providing accurate information, resolving enquiries, and assisting with basic account-related requests. It also involves identifying customer needs and escalating more complex issues to relevant teams.

Responsibilities

• Handle inbound (and sometimes outbound) customer calls related to banking products and services (e.g. accounts, cards, loans)

• Address customer enquiries, requests, and complaints in a professional and timely manner
• Provide accurate information on bank policies, procedures, and transactions
• Assist with basic banking requests (e.g. card activation, account updates, dispute reporting)
• Identify customer needs and escalate complex issues to relevant departments when required

Requirements

• Prior experience in customer service/call centre

Other Inormation

• Jurong East/Changi Business Park
• 5 days (1pm - 10pm, 2pm - 11pm, 3pm - 12am)
• $2,500 - $3,500 + $1,000 shift allowance

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Fellow-%28Digital-Twin-of-Data-Center%29/33224-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

This project aims to develop intelligent control and digital-twin methods for energy-efficient data center thermal management. The work will involve modeling and simulation of data center cooling systems, together with the development of advanced control strategies. The candidate will use operational data, computational modeling, and optimization techniques to improve cooling energy efficiency, thermal reliability, and control robustness under dynamic IT workloads and environmental conditions.

Qualifications

•             PhD degree in mechanical engineering, control engineering, energy systems, or a related field.

•             Strong background in thermal-fluid systems, data center cooling, digital twins, and intelligent control.

•             Experience in Python/MATLAB, numerical simulation, and data-driven modeling.

•             Experience in model predictive control or reinforcement learning is preferred.

•             Good publication record in energy-efficient cooling or AI-assisted energy systems is desirable.

Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Your Role

As Warehouse Manager, you will be responsible for the end-to-end leadership of our warehouse and customer service teams. You will oversee daily warehouse operations while also managing customer service activities, ensuring seamless coordination between internal teams, the Scania Parts Center (Belgium)

You will play a vital role in developing people, optimizing processes, safeguarding safety standards, and ensuring we deliver the highest level of service to our customers.

Key Responsibilities

• Lead, coach, and inspire both warehouse and customer service teams to reach performance targets and deliver high-quality service.
• Ensure safe, efficient, and compliant warehouse operations
• Oversee customer order handling, delivery coordination, complaint resolution, and service follow-up.
• Monitor key KPIs related to logistics performance, customer satisfaction, and team output; drive improvement initiatives based on these metrics.
• Facilitate cross-functional collaboration with engineering, business analysis, safety, and planning teams to drive long-term process development.
• Conduct regular coaching, feedback sessions, performance reviews, and team-building activities.
• Promote a culture of continuous improvement inline with the Scania Way and safety (SHE) principles.

What You Bring

• At least 5 years of leadership experience, preferably in logistics, supply chain, or customer service operations.
• A proven track record in people management: team development, performance coaching, and communication.
• Strong analytical and problem-solving abilities; results-oriented and organized.
• Excellent interpersonal and communication skills; fluent in English.
• A collaborative mindset with the ability to manage both internal and external stakeholders.
• Strong computer skills (Microsoft Office; experience with ERP systems is a plus).
• A relevant bachelor’s or master’s degree is preferred.

What We Offer

• A dynamic and inclusive work environment where innovation, respect, and sustainability are core values.
• The opportunity to lead and develop a diverse team in a high-impact logistics operation.
• A competitive salary package, including attractive fringe benefits.
• Continuous learning opportunities through internal and external training.
• A chance to shape the future of parts distribution and service excellence at Scania.

Job Summary

Join a dynamic beauty salon and aesthetic center serving mid to high-end customers. As a Beauty Salon Sales Consultant / Aesthetic Treatment Sales Consultant, you will drive sales performance, deliver expert skin consultations, and uphold the company’s professional image.

Responsibilities

• Deliver professional skin analysis and consultation to guide customers in selecting appropriate skincare products and aesthetic treatments.
• Manage incoming customer enquiries and resolve complaints to maintain high customer satisfaction and loyalty.
• Drive sales of skincare products, facial treatments, slimming services, TCM therapeutic services, and aesthetic treatments to meet and exceed team targets.
• Lead and take ownership of your sales team’s performance, fostering a collaborative and results-driven environment.
• Represent the company’s brand image with professionalism and a customer-centric approach.
• Engage proactively with customers to build rapport and enhance their experience.

As we are growing and strengthening our Data Center business in the region, we are hiring a Principal/Lead Electrical Engineer to be based at our Singapore office. This role will focus in providing technical capability in mechanical engineering in Data Center projects; working with the Asia Pacific Data Center Lead, focusing on technical aspects and project management. 

Main duties: 

• Lead Electrical multi-disciplinary/functional team in the region to deliver Data Center and other technically challenging projects.
• Perform engineering tasks on the mechanical services from concept, BOD, 35% to 100% designs (including calculations, computer simulations, specifications etc.) for Electrical infrastructure in Data Center projects.
• Provide technical guidance to project and design engineers and resolve any technical problems faced during design and construction stages.
• Ensure that consistent quality standards and conformance with design plans / specifications are maintained across the project and coordination with other disciplines to ensure consistency across the project.
• Support in preparing proposals and bids when needed.
• Lead project/site meeting with Client, PM and Consultants from other disciplines (internal and external) through all stages of the project.
• Understand and follow plans, procedures, workflows, systems and tools to meet specific project requirements.
• Liaise and coordinate relevant technical issues with other disciplines.
• Build cultivate and build relationships with client generally as a Doer/Seller role.
• Support site supervision and plant commissioning activities when required.

To be a successful candidate, you shall possess: 

• Degree in Electrical Engineering recognized by PEB Singapore.
• Familiarity with relevant Local Codes and international standards to ensure compliance.
• Minimum 10 years of relevant working experience, with at least 3 years in Data Center Projects.
• Ability to work independently and in a team.

The salary will commensurate the skillsets and experience.

Please note:  If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

#LI-WW1

What You'll Be Doing

• Manage critical Data Center IT & Asset operations, involved in Data Center buildouts and scaling.
• Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation, and continuously optimize and improve to support the business operations of the department;
• Responsible for responding to and handling IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
• Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
• Undertake on site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
• Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance team management and assessment of the IDC on-site operation and maintenance team;
• Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
• Coordinate external vendors, ensure the resource's supply and delivery, match business's growth.
• Provide instructions to vendors, installation contractors and validate quality of vendor works on site.
• Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA's.
• Respond on an as-needed basis to emergencies in regional DCs, including traveling to site and to provide on-site support.

What We're Looking For

• 1. Bachelor's degree in a business, engineering or computer science
• 5+ years experience in large global data center site operation
• Functional knowledge of Data Center mechanical, electrical, and controls systems
• Deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
• Highly driven, self-managed individual. Greatly developed problem analysis and critical thinking experience.
• Knowledge of data center construction procedure and capacity planning
• Ability to travel domestically and internationally as needed (25% to 50%+ at times)
• Must be familiar with Excel and PowerPoint

If you are passionate about technology and meet the above requirements, please don’t hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us: Dada Consultants Pte Ltd

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

Website: www.dadaconsultants.com

EA License No.: 18S9037 | EA Registration No.: R22109451

Business Registration Number: 201735941W

• Up till $2,600 basic + Allowance + Commission (Gross $3,000+)

• 5 days work week

• Conveniently located near MRT

• On the job training provided

• Call centre environment
  

Our Client, with 16 years experience in collection services, is inviting qualified candidates to fill the position as Call Centre Agent.

RESPONSIBILITIES:

• Handle inbound and outbound collection calls in a call centre environment

• Communicate and explain breakdown of amount payable to customers in detail.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.

• Negotiate with customers on repayment amount and payment dates, where applicable.

• Provide customer service and enhance overall collections efficiency and delinquency rates.

• Any other ad-hoc duties assigned.
  

REQUIREMENTS:

• Diploma / ‘A’ / 'O’/ Nitec

• No experience required

• Training provided

Duration: 15th June - 14th Sept 2026
Location: Eunos
Salary: $2000
Working Hours: 5 days office hours

Job Scope:

• You will attend to phone enquiries from our customers, effectively maintaining our Contact
• Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Work collaboratively as a team to clear all queues in the system promptly.
• Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
• Undertake projects or other responsibilities as assigned

Job Requirements:

• Some customer service/ call centre experience preferred

Interested candidates may apply by submitting their updated resume to melissa@recruitexpress.com.sg

Melissa Zhang Zhiqi (Mezzo)
CEI No: R2197564
Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599

• Location: near to MRT Eunos
• Working Hours: Mon to Fri, 9am to 6pm 
• Contract Duration: 12 Months
• Completion Bonus : 1 Months
  

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Requirements

• Min ’A’ Levels or Diploma holder
• Good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company Overview

The Write Connection (TWC) is a premier MOE-registered English enrichment brand that specialises in teaching English, writing, and thinking skills. Since 2012, TWC has employed a matchless methodology in teaching English that has earned great respect from both educators and customers. With 12 centres across Singapore, TWC aim to set a high standard in the teaching of English and writing. With many success stories behind us, we strive to lead generations of students to become confident and effective users of the English language.

Job Summary

Customer Service Officers at The Write Connection deliver premium service by engaging customers, managing sales, and supporting centre operations to ensure a smooth and positive experience for students and parents.

Responsibilities

Sales and Customer Service

• Explain TWC courses, education philosophy, and pedagogy clearly to potential customers to support informed decisions
• Promote TWC programmes to both new and existing customers to drive enrolment and retention
• Build and maintain positive relationships with customers to enhance satisfaction and loyalty
• Respond promptly and effectively to phone and email queries to resolve customer needs
• Process sales transactions accurately and efficiently to support centre revenue goals

Administrative Duties

• Schedule replacement lessons for students and appointments for parents, Centre Management, or teachers to ensure smooth operations
• Manage centre inventory and handle simple logistics tasks to maintain resource availability
• Perform filing and other administrative duties as assigned to support centre administration

Required competencies and certifications

• Minimum GCE 'A' levels or Diploma qualification
• At least 2 years of relevant customer service experience, preferably in enrichment centre settings
• Proficient in Microsoft Office Suites (Excel, PowerPoint, Word)
• Excellent spoken and written English communication skills to interact effectively with customers and colleagues
• Strong organisational skills with attention to detail to manage scheduling and administrative tasks
• Demonstrated ability to deliver effective and efficient customer service
• Professional work ethics including integrity, professionalism, and commitment to excellence
• Willingness to be trained according to TWC ethos and SOPs
• Ability to work independently and collaboratively as part of a team
• Flexibility to be deployed to different centres as operational needs arise

Preferred competencies and qualifications

• Proficiency with MacBook and G-Suites applications (Drive, Gmail, Docs, Sheets) for enhanced productivity

Other Information

Work Hours

• Full-time, 5-day week including one weekend day.
• Weekdays: 12.30pm to 9.30pm (with one hour meal break).
• Saturday or Sunday: 8.30am to 6.30pm (with one hour meal break).
• One weekday off and one weekend off per week.
• Approximately 2-hour meeting weekly.

Work Location

• Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

What we offer

• Competitive remuneration and performance-based incentives
• Opportunities for professional development and growth within the company
• A vibrant, dynamic, and collaborative team environment fostering innovation and excellence

Staff Benefits

• Comprehensive medical and dental benefits
• Birthday and marriage leave
• Flexi leave after one year of service
• Monthly birthday celebrations and team bonding activities
• Exclusive 20% staff discount on TWC lessons for children of staff
• Staff discounts with various participating merchants

HTELite is currently seeking passionate Maths teachers to join our team. We are looking for individuals who can effectively teach students for standardized tests in both local and international schools.

Vision:

At HTELite, our vision is to provide top-notch guidance that is tailored to each student's individual needs. We aim to create a professional and informal learning environment where students and employees feel safe. Our goal is to serve as a gateway to academic success and help students reach their full potential.

Core values:

• Passion: We are passionate about education and empowering students.
• Creativity: We encourage innovative and creative teaching approaches.
• Innovation: We strive to stay at the forefront of educational practices.
• Growth: We foster personal and professional growth for both students and employees.
• Teamwork: We believe in collaborative teamwork to achieve excellence.

Job description:

The ideal candidate should have a minimum of 3 years of experience in the education field, with prior knowledge of the British and American curriculum being a significant advantage. We value perseverance, dedication, and flexibility in our teachers.

Requirements:

• Ability to adapt teaching methodologies as needed
• Skill in engaging and motivating students
• Proactive attitude and initiative
• Punctuality and Strong time management skills
• Excellent communication and problem-solving abilities
• Bachelor's degree from a reputable university, with at least 3 years of teaching experience. A PhD or Master's degree in Maths or related fields would be a significant advantage
• Understanding of the concept of tuition centers, where each student is treated as an individual rather than a number
• Willingness to work during evenings, weekends, public holidays and peak periods

Important note:

We are currently hiring only local full-time teachers. The monthly salary ranges from 5,000 SGD to 7,000 SGD, depending on years of teaching experience and qualifications.

Responsibilities:

• Develop and customize lesson plans to meet students' needs
• Provide written feedback on student progress
• Create curriculum materials
• Identify and address learning obstacles
• Supervise students during peak hours
• Perform other ad hoc tasks as required

Work schedule:

• Five or six days a week, depending on candidate availability
• Weekday hours: 09:00 to 20:00
• Weekend hours: 09:00 to 18:00 (lunch and dinner breaks arranged according to schedule)
• Schedule may be subject to changes during school breaks and public holidays

Job benefits:

At HTELite, we recognize and reward hard work. We offer attractive incentive programs for full-time teachers and provide opportunities for career growth. We also strive to foster a friendly working environment.

Location:

10 Anson Road, 32-14/15 International Plaza, 079903, Singapore

How to apply:

Interested applicants can send their detailed CV, including current and expected salary, along with a recent photo to admin@htesg.com.

Please note that only shortlisted candidates will be contacted.

Full-Time English Teacher – Passion, Vision, Inspiration.

Join HTELite Team – Where Passion Meets Excellence in Education

At HTE, we go beyond traditional teaching. We inspire students to unlock their full potential and equip them with the skills to succeed in both local and international school assessments and entrance exams. Our goal is to provide tailored academic support in a dynamic and professional learning environment.

We are looking for a passionate and experienced English teacher who thrives in a challenging yet rewarding environment. If you have a strong background in IB & JC English, love helping students master critical thinking and advanced writing skills, and enjoy seeing them grow academically, we want to hear from you!

Why Join HTELite?

We are looking for passionate English teachers who can help improve students' English from elementary level.

Vision

At HTElite we strive to offer top notch guidance that is based on each student’s individual needs. We also aim to create a professional, yet informal learning environment where students and employees feel safe. It is our goal to be a gateway to academic success and help students to reach their full potential.

Our core values are:

●Passion

●Creativity

●Patient

● Growth

●Teamwork


Job Summary

We are seeking passionate full-time English teachers to deliver tailored instruction that improves students’ English proficiency from elementary levels, fostering academic growth and individual potential in a supportive learning environment.

Responsibilities

• Design and deliver lesson plans customized to meet individual student learning needs and goals
• Provide detailed written feedback on student progress to guide improvement and inform instructional adjustments
• Develop and refine curriculum materials that enhance student engagement and learning outcomes
• Identify and address learning obstacles to support student success and adapt teaching strategies accordingly
• Supervise and manage students effectively during peak hours to maintain a safe and productive learning environment
• Demonstrate flexibility by adapting teaching methodologies to diverse student needs and changing circumstances
• Engage and motivate students through proactive, creative, and patient instructional approaches
• Manage time efficiently to ensure punctuality and meet scheduling demands including evenings, weekends, and peak periods
• Communicate clearly and professionally with students, parents, and colleagues to foster collaboration and support
• Take initiative in performing additional ad hoc tasks that contribute to the center’s educational mission

Required competencies and certifications

• Bachelor’s degree in a relevant field
• Minimum of 3 years teaching experience, preferably including kindergarten English teaching
• Ability to work full-time with availability for flexible scheduling including evenings and weekends

Preferred competencies and qualifications

• Understanding of tuition center operations as a service-oriented education environment that treats each student as an individual

Work Schedule

• Five to six days per week based on candidate availability
• Weekday hours: 09:00 to 20:00; Weekend hours: 09:00 to 18:00 with breaks arranged according to schedule
• Schedule may vary during school breaks and public holidays

Job Benefits

• Attractive incentive programs rewarding dedication and performance
• Recognition of talent, creativity, initiative, and diligence
• Opportunities for long-term career growth
• Supportive and friendly working environment

Location 10 Anson Road, 32-24/25 International Plaza, Singapore 079903

Interested applicants, please send your detailed CV including current and expected salary with a recent photo to admin@htesg.com

Please note that only shortlisted candidates will be contacted.