Total 21 tech support job vacancies in The Philippines

Job Description & Requirements

1. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding

interviews

• Obtain student and witness statements where appropriate and

compile evidence and prepare structured incident reports to

relevant KPs for directions

2. Detention & Restorative Follow-Up

• Supervise daily detention sessions and after-school CWO

• Maintain attendance and behavioural records during the

detention sessions

• Support Student Management Team and Year Heads with

student reflection and restitution activities, including facilitating

student reflection on choices, consequences and improvement

strategies

• Ensure detention and CWO tasks are meaningful and

developmental in nature

3. In-House Suspension Support

• Help establish a structured environment for suspended students

• Support learning continuity during suspension

• Guide students through reflective and re-entry support activities

4. Campus Supervision & Prevention

• Serve as visible adult presence in high movement areas during

recess times and dismissal time.

• Conduct systematic patrols with Student Management Team

members during:

o In-School - Recess/ lunch breaks/ lesson transitions

• Out-of-School – Marine Terrace MRT/Block 57, relevant

areas (when necessary)

• Support proactive discipline strategies

• Assist in simple peer reconciliation or mediation contexts (where

necessary)

Deployment & Reporting

• The DSO will report operationally to the HOD/Student

Management

• Deployment schedule will be determined by the school in

accordance with the termly school timetable and school events

Performance Expectations

The DSO is expected to:

• demonstrate professionalism, discretion and good judgement

• engage students respectfully and constructively

• uphold confidentiality and procedural fairness

• collaborate effectively with teachers and relevant student

management/Year Head team personnel

Insurance

Awarded Contractor shall be expected to purchase insurance for the

personnel who will be deployed at our School.

The Services required are set out as follows:

1. Student Support

• Be part of the school's counselling team to provide one-to-one

counselling and coaching support for students' social, emotional

and mental well-being

• Support the school's student management and counselling team

in strengthening restorative practices and student support

• Conduct group and individual intervention programmes for

students with additional needs in targeted support areas,

including learning motivation and engagement, cyber wellness,

peer relationships and social skills, and emotional regulation and

behaviour across relevant primary levels as directed by the

school

2. Staff Engagement and Professional Development

• Conduct sharing sessions for teachers on student well-being

topics as part of the school's ongoing professional learning during

term period and/or school holidays.

• Support programme development and teacher engagement

aligned to the school's Character and Citizenship Education

(CCE) and Education and Career Guidance (ECG) curriculum

and initiatives

• Provide case consultation with teachers to better support

identified students with additional needs

3. Stakeholder and Parent Engagement

• Support the school's well-being and counselling team in case

consultation with relevant external agencies and social service

organisations

• Provide counselling consultation for identified parents as required

• Support the school's parent engagement efforts, including talks

and workshops as directed by the school during term period

and/or school holidays

4. Engagement Disposition and Professional Conduct

The Personnel should demonstrate a warm, approachable, and non-

judgmental disposition when working with students, with the ability to

build trust and rapport while maintaining professional boundaries.

Cultural sensitivity and an awareness of the school environment are

important, as is a collaborative working style with teachers, school

counsellors, and student management staff. The Personnel is expected

to uphold confidentiality, ethical standards, and professional conduct in

all interactions with students, staff, and external agencies.

5. Values & Professional Ethics

The Personnel should be aligned with a strengths-based and student-

centered approach to well-being support, with a genuine belief in every

student's capacity for growth and development. The Personnel should

demonstrate empathy, compassion, and professional maturity in all

aspects of their work, alongside reliability, integrity, and respect for

student dignity.

The Services required are set out as follows:

1. Supervision & Discipline Prevention

• Serve as a visible adult presence in high-movement areas and conduct

systematic patrols during recess, lunch breaks, and lesson transitions.

• Maintain supervisory presence in the canteen and Multi-Purpose Hall

during daily recess periods.

• Support proactive discipline strategies and assist in simple peer

reconciliation or mediation (where appropriate).

2. Latecoming monitoring

• Record latecomers arriving after 07:30am

• Manage latecomers data.

3. In-House Suspension Support

• Help establish a structured environment for suspended students to

support learning continuity during suspension.

• Guide students through structured reflective activities and support their

transition back into the classroom environment.

4. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding

interviews.

• Obtain student and witness statements where appropriate.

• Compile evidence and prepare structured incident reports to relevant

Key Personnel for directions.

5. Data Management

• Collate and manage discipline-related data, including latecoming

records, discipline statements, and other relevant documentation.

6. Deployment & Reporting

• The DSO will report operationally to the Student Development

Committee.

• The deployment schedule will be determined by the school in

accordance with the termly school timetable and school events

7. Performance Expectations

The DSO is expected to:

• demonstrate professionalism, discretion and good judgement.

• engage students respectfully and constructively.

• uphold confidentiality and procedural fairness.

• collaborate effectively with teachers and Key personnel.

Key Responsibilities

1. Support School’s Student Management and Development Operations • Lead investigations into cases of student misconduct.

• Recommend and implement follow-up actions for misconduct in line with school policy, with application of Restorative Practice.

• Support teachers in managing students’ behavioural and peerrelationship issues, including coaching of students.

• Partner parents/guardians on issues of student misconduct to align follow-up and support at school and at home.

• Partner external agencies, including the Singapore Police Force, the Ministry of Social and Family Development, and Family Service Centres, for complex cases.

• Serve as first responder for student management incidents, including disruptive classroom behavior.

• Supervise students placed on student management and development programmes (e.g. detention; in-school suspension; corrective work; GEAR-UP) and guide students through coaching during those programmes.

• Review disciplinary trends and suggest proactive character development initiatives to the Student Development Team. • Leverage the school’s Student Activities Centres for student guidance programmes.

3. Administrative & Integrated Support

• Maintain detailed case files on student interventions to ensure continuity of care.

• Provide other support as required by School Leaders.

The Services required are set out as follows:

1. Investigative & Case Support

• Assist in conducting preliminary investigations and factfinding interviews regarding minor incidents.

• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions.

• Update parents of affected students on the progress and conclusion of investigation.

2. Detention

• Supervise students assigned for either behavioural detention class (BDC) and Corrective Work Order (CWO) (Tuesdays to Fridays) at any point of time. • Ensure students complete assigned tasks during detention. • Follow up with form teachers for students assigned for and have missed their detention. • Ensure detention tasks are meaningful and developmental in nature.

3. In-House Suspension Support

• Support school staff in managing students sent out of class, on internal suspension and who are missing from class. • Support learning continuity during suspension through liaising with form teachers.

4. Administrative Support

• Perform data entry support for late-coming, offences and interventions. • Compile weekly or monthly discipline statistics when required. • Assist in monitoring student reporting channel. • Maintain confidentiality of student information. • Review detention, late coming and corrective work processes during the holidays.

5. Any other duties administrative and operational duties pertaining to student management that are assigned by the School during the period of employment.

The Services required are set out as follows:

1. To maintain general cleanliness of the school areas / classrooms and the cleaning equipment used

2.To provide logistical support for school events and activities including carryng and arranging furniture and equipment

3. To escort the contractors and to ensure that the contractors are carrying out specific works authorised by the School

4. To ensure all rooms’ lights, fans and aircons are switched off, doors and roller shutters locked and the school alarm system is armed before leaving school

5. Any other duties assigned by the OM, AM and the School Leaders

Designation : Customer Service Support

Working Hours : Monday to Friday: 8:00 AM – 5:30 PM (OT Available on Saturdays)
Location : Raffles

Job Description:
Support the Lead Solemniser (LS) with queue management and administrative duties to ensure the smooth conduct of ceremonies.

Assist couples and guests during solemnisation appointments, including registration, witness updates, and reprinting of ceremonial certificates via self-service kiosks.

Guide and direct guests after their solemnisation to maintain an orderly waiting area and smooth visitor flow.

Monitor self-service kiosks and provide basic technical assistance when required.

Handle simple customer enquiries, verify supporting documents for completeness and accuracy, and escalate complex cases to the appropriate channels.

Assist counter staff with document verification processes, including assessing couples' language proficiency based on provided guidelines.

Perform general administrative duties such as setting up and closing solemnisation rooms and kiosks, preparing simple reports, and supporting daily operations.

Carry out other related administrative tasks as assigned.

The Services required are set out as follows:

Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).

• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.

• Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software.

• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.

• Submit ITSM tickets for all support tasks.

Responsibilities

Accounts Receivable Operations

• Assist in billing
• Receipting, and processing of refunds
• Maintain accurate financial records
• Perform reconciliations and follow up on outstanding matters, debts, in accordance with finance procedures.

Requirements

• Minimum Diploma holders.
• Relevant working experience in customer service, financial services, or an operations role.
• Prior experience handling high-volume phone or email enquiries is an advantage.
• Prior experience with accounts receivable, billing, or debtor management is preferred.
• Proficient in Microsoft Office applications, in particular Microsoft Excel.
• Familiarity with ERP systems such as SAP is an advantage.
• Familiarity with Zendesk or similar customer enquiry ticketing systems is an advantage.

Key Responsibilities:

• Assist in installation and removal of gas meters
• Support site setup, tools handling, and basic works
• Follow safety procedures and instructions from team lead
• Assist in minor restoration works (cabinet, fittings, etc.)

Requirements:

• Physically fit and willing to work outdoors
• Basic technical or construction experience preferred
• Team player with good attitude

Responsibilities:

• Processing and analysing technical content submissions from participating financial institutions and AI solution providers
• Validating AI/tech-related case studies, implementation experiences, and use case documentation for accuracy and completeness
• Building and refining matching algorithms to connect financial institutions with relevant solution providers and knowledge resources
• Developing rating systems to assess content quality, solution provider effectiveness, and implementation success metrics
• Supporting content curation workflows and maintaining knowledge hub quality standards
• Facilitating collaborative review processes and providing feedback to content contributors

Requirements

• 3–5 years in content, research, or tech-related roles
• Experience in tech, AI, consulting, or FinTech is a plus
• Review and analyze technical content (AI, FinTech, case studies)
• Help match companies with the right AI solutions or providers
• Create simple rating systems (to score quality and effectiveness)
• Organize and maintain a knowledge hub

Skills needed:

• Strong writing and content review skills
• Basic understanding of AI / tech / FinTech
• Analytical thinking (to evaluate and score content)

Job Responsibilities

• Review internal regulations, policies and enhance the financial governance framework
• Manage cash flow, banking relationships and use of banking products and services
• Evaluate the financial health of tenderer
• Analyse financial data to support reporting needs, leveraging analytics and visualisation tools to provide meaningful insights.
• Understand requirements and automate finance processes using digital tools to enhance operational efficiency

Requirements

• Degree qualification – background in Accountancy or other relevant professional qualification with working experience in Finance
• Proficient in the use of open-source analytic tools (e.g. Python), visualization tools (e.g. Tableau)

The Services required are set out as follows:

Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).

• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.

• Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software.

• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.

• Submit ITSM tickets for all support tasks.

$150 Per Day

The Services required are set out as follows:

1. Investigative & Case Support

• Assist in conducting preliminary investigations and fact-finding

interviews regarding minor incidents.

• Obtain student and witness statements where appropriate and compile

evidence and prepare structured incident reports to relevant KPs for

directions.

2. Detention and Ignite Plus Follow Up

• Supervise students assigned for either detention (Monday - Thursday) or

IGNITE+ programme (Monday and Wednesday) at any point of time.

• Ensure students complete assigned tasks during detention.

• Follow up with form teachers for students assigned for and have missed

their detention.

• EnsuRE detention tasks are meaningful and developmental in nature.

3. In-House Suspension Support

• Support school staff in managing students sent out of class, on internal

suspension and who are missing from class.

• Support learning continuity during suspension through liaising with form

teachers.

4. Administrative Support

• Perform data entry support for late-coming, offences and interventions.

• Compile weekly or monthly discipline statistics when required.

• Assist in monitoring student reporting channel.

• Always maintain confidentiality of student information.

• Review detention, late coming and corrective work processes during the

holidays.

5. Any other duties administrative and operational duties pertaining to student

management that are assigned by the Authority during the period of

employment.

The Services required are set out as follows:

 Perform Professional Customer Services facing tasks such as

answering and directing phone calls, providing information and

services and attending to walk-in enquiries/requests from

students, visitors and suppliers in the General Office.

 Management of records such as maintaining and updating filing

and inventory.

 Manage lost and found items and delivery of goods.

 Maintain sickbay records and taking care of students at sickbay,

including early dismissal of students due to medical reasons and

providing basic first aid to injured students.

 Managing all student matters such as Student and Class Photos,

NRICs applications in school, School Health Checks, Dental

Checks, QSE surveys and other events with Students. Packing of

phamplets, leaflets and souvenirs for staff and students and

assist Teachers in-charge. Contact Teachers in-charge when

their goods arrived in school and assist them.

 Secretarial tasks such as arranging appointments, organising

meetings, calling students and parents for fee arreas etc.

 Upkeep Cleanliness of School Leaders Rooms and Pantry in

General Office

 Perform other related administrative duties as required by School

Leaders and Admin Manager.