Total 20 tech support job vacancies in The Philippines

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 8+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.
When you apply, youvoluntarily consent to the disclosure, collection and use of your personal datafor employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

SAP Testing Lead

• Strong functional and technical knowledge of SAP business processes and integrations
• System knowledge (SAP S/4HANA, interfaces, reportingtools)
• Solid understanding of testing methodologies &lifecycle: SIT, UAT, Regression, Cutover & Hypercare
• Ability to engage business and IT stakeholders to define appropriate testing scope and strategy, in line with NEO methodology
• Transversal management, animating Test, Business andIT stakeholders
• Ability to manage cross-stream dependencies and operate effectively within a complex, multi-stakeholder ecosystem
• End-to-end understanding of testing impacts on cutover, data migration and business readiness
• Strong affinity with problem-solving with a pragmatic delivery mindset

Key skills and characteristics for this role

• Testing & Quality Tribe – test managers,automation teams, data & cutover leads
• Other NEO teams – data migration, activation,application remediation
• Global, zone and local Application Owners
• Global, zone and local Business Process Owners
• Global, zone and local IT Ops & Finance
• Main interactions

Performance KPIs

• On-time delivery of testing milestones (SIT, UAT,Regression, Go-Live readiness)
• Test execution coverage aligned with critical business processes
• Defect leakage reduction between test phases and into production
• Defect resolution lead time
• REX actions implemented

Key missions

• Define and deploy the NEO testing strategy and governance across entities
• Onboard local teams to the NEO testing approach and support test preparation and execution
• Coordinate end-to-end test execution acrossfunctional, technical and business teams
• Validate testing deliverables and readiness for eachNEO milestone
• Act as first line of escalation for critical defects and testing blockers
• Support cutover and go-live by providing test in greadiness and quality status
• Lead post-go-live testing REX definition for theassigned scope and entity

NEO has entered a phase of large-scale entity deployments across SAP MENA. In this context, testing discipline, quality focus and execution rigor are critical to secure business continuity and successful adoption of the NEO template.

As a SAP Testing Lead, you will play a key role in ensuring solution quality by coordinating testing activities and supporting entities through the transition from legacy to target systems.

We are seeking an experienced Data Migration PMO to lead and coordinate all aspects of data migration within the SAP S/4HANA rollout. The ideal candidate will have 8–10 years of hands-on experience in project/program management, with a strong background in SAP implementations and a proven track record in managing complex data migration projects across multiple industries.

Key Responsibilities & Expertise

Data Migration Governance & Delivery Excellence

• Lead the design, implementation, and continuous improvement of data migration governance frameworks, including planning, milestone tracking, risk management, and executive reporting.
• Ensure data migration activities are delivered on time, within scope and budget, and in compliance with organizational and regulatory standards.
• Oversee the integration and migration of data across all SAP modules (FI/CO, MM, SD, PP, QM, WM, PM, HR, etc.), ensuring data quality, consistency, and operational continuity.

Business Process Analysis & Optimization

• Analyze current data structures and business processes, identify data-related pain points, and propose standardization or automation opportunities enabled by SAP S/4HANA.
• Design scalable, efficient data migration processes to improve project visibility, resource utilization, and delivery accuracy.

Cross-Module & Cross-Functional Coordination

• Ensure seamless collaboration between SAP functional teams, business stakeholders, and support functions for unified data migration delivery.
• Manage process dependencies such as data mapping, data cleansing, cutover planning, change management, and stakeholder communications.

End-User Enablement & Support

• Develop and deliver training for project managers, module leads, and stakeholders on data migration processes, tools, and best practices.
• Provide expert-level support for operational issues such as data migration delays, resource conflicts, and reporting challenges.

Documentation & Compliance

• Create and maintain comprehensive documentation for data migration plans, governance frameworks, risk registers, and training guides.
• Ensure documentation supports traceability, audit requirements, and handover throughout the SAP program lifecycle.

Continuous Improvement & Innovation

• Stay updated on the latest innovations in SAP S/4HANA data migration, project management methodologies, and digital PMO tools.
• Drive ongoing improvements in data migration PMO processes for better project outcomes and stakeholder satisfaction.

Required Skills & Experience

• 8–10 years of hands-on experience in PMO, project management, or delivery assurance roles, with a focus on SAP implementations and data migration.
• Proven experience in end-to-end SAP data migration delivery from blueprinting to post-go-live support.
• Strong understanding of SAP modules, data migration tools, project planning, risk management, resource allocation, and reporting.
• Integration knowledge with business functions such as finance, procurement, operations, and IT.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in global delivery models with cross-functional teams.

Preferred Skills & Experience

• Experience in Engineering, Construction & Operations (EC&O) and/or Manufacturing industries.
• Exposure to SAP S/4HANA, SAP Activate methodology, digital PMO tools (e.g., MS Project, Jira, SAP Project System), and agile delivery models.
• Familiarity with advanced reporting tools and project analytics.

Education Qualifications & Certifications

• Bachelor’s degree in Engineering, Business Administration, Information Technology, or a related field is required.
• Master’s degree (e.g., MBA in Project Management, Operations, or Business Administration) is preferred.
• Project Management Certification (e.g., PMP, PRINCE2, or Agile) is highly desirable.
• SAP Certification or formal SAP project management/data migration training is an advantage.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Business Analyst-OM

GENERAL DESCRIPTION

The candidate will be a member of the IT PM/BE Asia team, which manages and delivers the business project portfolio to support the Bank’s growth strategy. Key features of the role and responsibilities include business analysis, requirements gathering, stakeholder management, project management for smaller initiatives and change management. The Business Analyst works closely aligned with the Product Owner / Business stakeholders / Scrum Master or IT Project Leads and Developers to deliver projects end-to-end.

kEY FEATURES OF THE POSITION

• A clear, structured communicator who can present complex topics simply to diverse audiences
• Ability to navigate unknowns, business needs into clear functional specifications for developers
• Engage and align stakeholders across management, front office, think in the lens of risk and compliance
• Ability to put across a high-level understanding of trading workflows (pre-trade, execution, post-trade) and demonstrate a curiosity in the topic 

SKILLS REQUIREMENTS OF THE POSITION

Professional and Technical

Professional

• Minimum 8 years to Maximum of 15 years of experience in banking, preferably private banking and/or asset management 
• Thorough understanding of private banking value chain; key focus is on business understanding
• Good understanding of business processes, process design, and process re-engineering 
• Good understanding of Business project life cycle in addition to System Development Life Cycle
• Knowledge of SQL will be added advantage 
• Knowledge of software quality process would be an advantage 
• Knowledge of Agile methodology and experience of partnering with IT in Scrum model would be an advantage 

Personal and Social

• Strong knowledge of private banking business; should be able to speak and understand technical / business language 
• Strong analytical and problem-solving skills 
• Ability to analyse, prioritize, and resolve issues with a proficiency in taking decisions during challenging times 
• Good communication and stakeholder management skills 
• Able to interact with C-Level Executive (if situation demands), functional leads, SMEs, Technical leads, Application Managers and Other IT teams and communicate in language that they understand 

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

We are seeking a skilled and motivated Python Developer with hands-on experience in RESTful API development and Microsoft Azure cloud services. The ideal candidate will be responsible for designing, developing, and deploying scalable backend solutions that integrate seamlessly with cloud infrastructure and enterprise systems.

Key Responsibilities:

• Design, develop, and maintain robust Python-based backend services.
• Build and document RESTful APIs using frameworks like FastAPI, Flask, or Django REST Framework.
• Integrate applications with Azure services such as Azure Functions, AppServices, Blob Storage, and Azure SQL.
• Collaborate with DevOps teams to implement CI/CD pipelines using AzureDevOps or GitHub Actions.
• integrating backend systems
• Write clean, testable, and efficient code following best practices.
• Participate in code reviews, sprint planning, and Agile ceremonies.
• Monitor and troubleshoot production issues and performance bottlenecks.
• Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 4+ years of experience in Python development.
• Strong understanding of REST API design principles and tools (e.g.,Postman, Swagger/OpenAPI).
• Experience with Azure cloud services and deployment models.
•  Proficiency in SQL and working with relational databases.
• Familiarity with Git, Docker, and Linux-based environments.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.