Total 2 job vacancies by SupplyCore

About SupplyCore:

SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere.

To learn more visit here; One Company. One Mission. - SupplyCore Inc.

Job Summary:

As a Sourcing Expert, you are responsible for processing and completing material quotes by working with various associates, our existing supply chain, and identifying new suppliers. You will identify any potential scope and contract violations.

Key Deliverables and Responsibilities:

• Research and source items to fulfill customer requests.
• Build a general understanding of products, commodities, and contract scope.
• Work with department personnel to identify and escalate possible sourcing issues.
• Partner with department personnel to answer questions, concerns and resolve any issues.
• With guidance, negotiate and establish pricing, terms, and conditions, and build key supplier relationships.  
• Review supplier score cards to evaluate supplier performance prior to solicitation.
• Assist department personnel in resolution of trouble tickets, post order.
• Participate in ongoing department training to stay aware of process changes and new systems.

• High School Diploma or GED equivalent.
• Experience in procurement or supply chain, helpful. May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience.
• Excellent written and verbal communication with the ability to talk and conduct business in a confident, articulate, and professional manner.
• Highly meticulous and organized with the ability to prioritize and execute multiple tasks simultaneously with different requirements, adhering to deadlines.
• Strong attention to detail is needed. Ability to review and understand multiple contracts and different requirements.
• Self-driven and proactive in nature with a strong sense of accountability that takes initiative to complete tasks under minimal supervision.
• Ability to be agile and resourceful and use critical thinking to find creative solutions to customer challenges.
• Demonstrates strong team building qualities such as assisting team members and collaborating with internal departments of varying levels of expertise, when necessary.
• PC proficiency in Microsoft Office (e.g., Outlook, Word, Excel, and PowerPoint).
• Applicants are required to hold U.S. citizenship or permanent residency (green card holders).

Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. 

About SupplyCore:

SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere.

To learn more visit here; One Company. One Mission. - SupplyCore Inc.

Job Summary:

As a Contract Support Representative, you will serve as the primary contact for our customers and function as the liaison between customers and agencies in overseeing all orders and issues. You will collaborate with various associates and departments to ensure smooth processing of customer orders and provide solutions with respect to evolving customer needs. You will proactively monitor customers’ accounts for potential growth in sales and services.

Key Deliverables and Responsibilities:

• Through exceptional customer service and regular outreach to our customer base, drives, growth of contract sales and service jobs for new and existing customers. 
• Provide, manage, and document day-to-day communication, support, and problem resolution for all contacts within assigned customer locations while adhering to expected response times and escalation points.
• Maintain expert knowledge of assigned contract(s) to educate customers on contract guidelines & restrictions.
• Use internal systems to manage various aspects of order activity including placing orders, quotes, proof of delivery, and service requests while adhering to the established time limits and metrics.
• Partner with associates to collaborate internally to deliver exceptional service to our customers.

• High School Diploma or GED equivalent.  May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience. 
• 2 years’ experience in a customer service position. Experience supporting government customers, helpful.
• Excellent written and verbal communication and people skills. Must enjoy and be comfortable with engaging with customers to exchange information clearly and accurately in all situations.
• Highly meticulous and organized to execute multiple tasks at once with different requirements, adhering to deadlines.
• Proven ability to shift focus as needed and independently prioritize.
• Strong attention to detail is needed. Ability to review and understand multiple contracts and different requirements.
• Self-driven and proactive in nature with a strong sense of accountability that takes initiative to complete tasks under minimal supervision.
• Ability to be agile and resourceful and use critical thinking to find creative solutions to customer challenges.
• Demonstrates strong team building qualities such as assisting team members and collaborating with internal departments of varying levels of expertise, when necessary.
• PC proficiency in Microsoft Office (e.g., Outlook, Word, Excel, and PowerPoint).

Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.