Total 21 job vacancies by Sourceo Pte. Ltd.

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA. 

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Provide market and business insights and support business on financial modelling for business proposal or decision making
  
• Analyse monthly financial results and business drivers and provide supporting commentary on the variances between actual and budget/forecast
  
• Manage the annual budgeting process and analyse economic indicators and market trends to prepare forecasts
  
• Partner the business units to formulate key strategies and recommendations to drive growth and profitability
  
• Prepare adhoc presentations for COO and/or CFO
  
• Strengthen current internal controls and improve Finance processes and systems
  

Requirements

• Degree in Accounting or equivalent qualification, with CPA or relevant professional qualification
  
• Minimum 12 years of relevant experience in commercial and Big 4 accounting firms, including at least 3 years in external audit
  
• Strong financial modelling and analysis skills
  
• Strong communication, interpersonal and analytical skills
  
• Proficient in SAP and Microsoft Office

Responsibilities

• Assist the Front Office Manager in maintaining proper, efficient, and profitable functioning of the department.
  
• Collaborate with the Front Office Manager to develop long-term and short-term strategies planning, plan budgets and forecast for the department.
  
• Provide recommendations and advice to the Front Office Manager for process and strategy improvements within the department.
  
• Analyze trends, changing needs, and guests’ expectations to proactively meet accommodations, services, and facility needs.
  
• Ensure staff support efforts to achieve ARR and occupancy goals through yield management of room inventory.
  
• Monitor the Housekeeping Department to maintain excellent service and cleanliness for guestrooms and public areas within the budget.
  
• Oversee the Reservation Section to achieve yield % goals and provide a 3-month daily booking forecast to the management.
  
• Supervise the Telephone Sections for prompt and friendly handling of administrative and guest calls.
  
• Periodically inspect guest rooms, public areas, lobby, and other facilities ensure consistency of high standards.
  
• Coordinate with Outsource Security for efficient surveillance and proper reporting and follow-up on incidents.
  
• Collaborate with the Front Office Manager and Human Resources for manpower needs, recruitments, promotions, and terminations etc.
  
• Review departmental programs to support team development.
  
• Undertake any other duties assigned by the Front Office Manager with diligence and professionalism.
  

Requirements

• Minimum Diploma or Degree in Hospitality, Tourism, or related field.
  
• At least 3–5 years of Front Office experience, including 1–2 years in a supervisory role.
  
• Strong leadership, communication, and interpersonal skills.
  
• Service-oriented with the ability to support daily front office operations and guest satisfaction.
  
• Proficient in Opera PMS or other hotel front office systems.
  
• Hospitality certifications (e.g., CERT, service excellence, operations management, or leadership) are an advantage.
  
• Professional, well-groomed, and composed in all guest interactions.

Job Expectations

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
  
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  
• Check the Logbook for messages and follow up actions at the beginning of each shift.  Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
  
• Conduct spot checks on outlets in the absence of the Outlet Manager.
  
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  
• Proficient in Opera PMS or other hotel management systems.
  
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  
• Strong leadership, communication, and problem-solving skills.
  
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
  
• Well-groomed and professional in appearance and demeanor.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa

Responsibilities

1. Corporate Strategy
   

• • Strategy Formulation & Execution: Collaborate with the Business Units to drive the Group’s Annual Strategy Cycle. Work with Senior Management team to define growth targets and capital allocation priorities with Business Units, synthesising inputs into the Annual Strategic Plan.
    
  • Strategic Initiatives: Partner with Senior Management and Business Units heads in execution of the approved Corporate Strategy, working together with Business Units to deliver meaningful and high-impact strategic work, including feasibility studies for new sectors/ market entry, group-level M&A, and strategic partnership negotiations.
    
  • Reporting: Create and prepare monthly and quarterly reports/ presentations to update Senior Management and Board. Create high-impact presentations to support the Senior Management and Board in decision-making.
    

1. Fund Management
   

• • Capital Raising Execution:  Support the fundraising process for the Group’s growing Private Capital platform, while building strong networks with market players, investors and partners. Manage the investor pipeline, oversee the virtual data room (VDR), and coordinate roadshows for new PBSA/Hospitality funds.
    
  • Marketing Collateral: Prepare marketing materials, including the Private Placement Memorandum (PPM), Teasers, and Pitchbooks. Synthesise investment highlights into compelling narratives for LPs.
    
  • DDQ & Queries: Own the Due Diligence Questionnaire (DDQ) database. Coordinate with internal teams to provide accurate, timely, and compliant responses to LPs.
    
  • KYC/AML Oversight: Oversee the investor onboarding process with service providers, ensuring robust AML/CFT and Source of Wealth checks are completed.
    
  • Fund Operations Management: Oversee the capital call and distribution process to ensure efficient cash flow management and accurate LP equalisation.
    
  • Investor Reporting: Prepare quarterly performance reports and investor newsletters, ensuring LPs receive updates on fund performance and portfolio strategy.
    

1. Portfolio Management & Investment Oversight
   

• • Investment Gatekeeping (QA): Review and stress-test financial models and materials submitted by Business Units. Validate assumptions, check return calculations, and ensure alignment with the investment strategy before IC submission.
    
  • IC Process Management: Manage the Investment Committee process. Ensure IC papers submitted by BUs are comprehensive, standardised, and institutional-grade.
    
  • Fund-Level Modelling: Build and maintain Fund-level models to track aggregate returns, forecast promote/carried interest, and analyse the impact of new acquisitions on the overall Fund.
    

1. Other Responsibilities
   

• • Undertake any other duties assigned by superiors diligently and professionally.
    

Requirements

• Bachelor’s degree in Finance, Economics, Real Estate, or a related field. CFA or CA/CPA designation (Or working towards designation) preferred.
  
• 4–7 years of relevant experience in Investment Banking, Private Equity, Real Estate Fund Management, or Corporate Strategy in a Real Estate Developer is preferred.
  
• Demonstrated experience in a fundraising process (PPM creation, DDQ management, LP interaction), ideally within a real estate context.
  
• Strong Excel skills, especially in dealing with synthesising large data sets and scenarios modelling.
  
• Resourceful, self-motivated and possess strong problem-solving capabilities. Strong  organisational and multi-tasking skills required to lead and participate in several projects.
  
• Comfortable reviewing and commenting on commercial terms in legal documents (LPAs, SHAs, Loan Agreements).
  
• Strong written and visual communication skills. Ability to build high-impact PowerPoint presentations for Senior Management, Board, and Investor audiences.
  
• Experience in preparing board-level presentation materials or exposure to Listed Company reporting cycles is a strong advantage
  

Responsibilities

• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
  
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.
  
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base.
  
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly.
  
• Achieve various monthly sales targets set to meet overall cluster budget.
  
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.
  
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable.
  
• Compliance with statutory regulations and internal guidelines/ SOPs.
  
• Follow up with clients whose payments are outstanding and long overdue.
  

Requirements

• Diploma or Degree in Sales and Marketing.
  
• At least 3 - 5 years of relevant experience in hospitality industry.
  
• Excellent communication, interpersonal, networking and organisational skills.
  
• Strong negotiation and presentation skills.
  
• Able to work well under pressure in a fast paced environment.
  
• Self-motivated, team player, result oriented individual with strong business acumen.

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA. 

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Assist in annual budgeting and quarterly management reports for commercial premises
  
• Collaborate with the property manager to uphold operational excellence across commercial premises
  
• Collaborate with marketing agents for the effective leasing of the commercial premises
  
• Ensure compliance with internal controls, corporate policies, and statutory requirements
  
• Support lease management activities, including drafting, reviewing and issuing lease documentation
  
• Ensure proper documentation, archival, and implementation of processes for the smooth operation of lease management activities
  
• Maintain accurate and organized lease records, ensuring proper documentation and archival to facilitate smooth operations
  
• Update and manage tenancy information in SAP and other relevant databases to support reporting, payment processing, and arrears tracking
  
• Facilitate in property tax matters including liaising with property tax agent for the assessment of annual values, raising objections, preparation of schedules, statements and reconciliations for all properties.
  
• Support in asset enhancement initiatives and facilitate capital expenditure planning and execution
  
• Evaluating and executing sustainability initiatives which align with the Company’s sustainability goals
  
• Support in procurement administration, proper recording, and archival of procurement documents
  
• Contribute to digitalisation and process improvement initiatives aimed at enhancing operational efficiency and effectiveness 
  

Requirements

• Degree in Business Administration, Real Estate or a related discipline, with at least 3 years of relevant experience in lease management, property administration or asset management
  
• Strong communication and interpersonal skill to collaborate with stakeholders
  
• Meticulous, resourceful, independent and able to work proactively towards problem solving
  
• Good working knowledge of MS Excel and SAP and other property management systems would be advantageous
  
• Demonstrated ability to manage documentation, ensure compliance and support process improvement initiatives 
  

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
  
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
  
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
  
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
  
• Detailed JD to be discussed during interview.
  

Requirements

• Diploma in any field
  
• At least 5 years of relevant experience in a similar capacity
  
• Team player with positive attitude, enthusiasm and initiative
  
• Knowledge in Opera System will be advantageous

Responsibilities

• Operational Oversight: Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  

• Team Supervision: Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and project a positive corporate image to guests.
  

• Guest Service: Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  

• VIP Management: Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms, and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  

• Administrative Duties: Check the Logbook for messages and follow-up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints.
  

• Reporting & Coordination: Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  

• Security & Safety: Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  

• Financial Duties: Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  

• Staff Development: Take charge of training all reception staff members, including planning, organizing, and conducting on-the-job training.
  

• Outlet Supervision: Conduct spot checks on outlets in the absence of the Outlet Manager.
  

• Revenue Optimization: Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  

• Emergency Response: Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  

• General Support: Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Education: Minimum Diploma in Hospitality, Tourism, or related field.
  

• Experience: At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  

• Technical Skills: Proficient in Opera PMS or other hotel management systems.
  

• Certifications: Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  

• Soft Skills: Strong leadership, communication, and problem-solving skills.
  

• Aptitude: Service-oriented with the ability to handle guest feedback and operational issues effectively.
  

• Professionalism: Well-groomed and professional in appearance and demeanor.
  

• Flexibility: Willing to work rotating shifts, weekends, and public holidays.

Responsibilities

Portfolio: Orchard Rendezvous Hotel, Rendezvous Hotel Singapore, Vibe Hotel Singapore Orchard and Quincy Hotel.

• Promote the property through networking, cold calling, site inspections and presentations.
  

• Manage bookings for individual and group businesses.
  

• Implement sales strategies to achieve revenue targets and profitability.
  

• Respond promptly to all telephone and walk-in enquiries about events and catering space.
  

• Conduct tours of the property with event planners and potential guests/customers.
  

• Update the operations of the property, market trends and competition.
  

• Hunt for new sales leads.
  

Requirements

• Bachelor’s degree / Diploma in Hospitality Management or related field.
  

• 0–4 years of catering sales and event management experience.
  

• Ability to manage and support catering accounts and events.
  

• Strong negotiation and communication skills.
  

• Knowledge of hospitality CRM and catering systems.
  

• Assist in preparing proposals, contracts, and event orders.
  

• Good organizational and time management skills.
  

• Ability to build and maintain client relationships.
  

• Event coordination and on-site support.

Responsibilities

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
  
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  
• Check the Logbook for messages and follow up actions at the beginning of each shift.  Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
  
• Conduct spot checks on outlets in the absence of the Outlet Manager.
  
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  
• Proficient in Opera PMS or other hotel management systems.
  
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  
• Strong leadership, communication, and problem-solving skills.
  
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
  
• Well-groomed and professional in appearance and demeanor.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Village Cluster

• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA. 

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Manage full spectrum of accounting and financial functions including statutory and Monetary Authority of Singapore reporting, month-end, quarterly and year-end closing process.
  
• Manage daily accounting tasks including prepare and post journal entries (accruals, prepayments, adjustments, intercompany), accounts payable/receivable and invoices processing.
  
• Maintain the general ledger and ensure accuracy of financial data.
  
• Perform month-end and year-end closing activities.
  
• Reconcile bank accounts, balance sheet accounts, and sub-ledgers.
  
• Ensure timely preparation of monthly financial and management reports, analyse and highlight variances against prior periods, budget and KPIs.
  
• Responsible for annual tax filing, quarterly GST returns, manage and liaison with the tax agents on tax-related matters.
  
• Responsible for quarterly and annual returns to MAS for asset management company.
  
• Responsible for cash flow planning and projection.
  
• Coordinate and prepare annual budget and forecast.
  
• Liaising with external auditor to ensure timely preparation of audited financial statements with relevant disclosures in compliance with accounting standards and other relevant legislation.
  
• Supervise and review the work of finance staff and outsourced providers
  

Requirements

• Degree in Accounting/Finance or ACCA
  
• Minimum 4 - 5 years of working experience, out of which at least 2 years in external audit
  
• Self-directed, hands-on, motivated with high degree of commitment to meeting deadlines, targets and objectives
  
• Strong analytical, people management, communication and organizational skills
  
• Good powerpoint and excel skills
  
• Proficient in spoken and written English, with the ability to communicate clearly and professionally
  
• Collaborative team player who can build relationships cross-functionally and contribute to team’s goals
  
• Candidates with relevant experience in the Hospitality or REIT Industry will have an advantage

Responsibilities

• Responsible for overseeing the M&E aspects of the assigned properties including the efficient and orderly running of the engineering office, workshop and all M&E plant rooms.
  
• Lead a team of engineering staff to attain the highest level of operational efficiency and service delivery
  
• Plan and implement preventive and corrective maintenance programme for M&E installations and systems
  
• Review all M&E maintenance contracts, agreements and insurance policies
  
• Carry out systematic inspection and audit of the property M&E plants and premises
  
• Liaise with statutory authorities on M&E licenses, installations and checks of the assigned properties
  
• Oversee asset enhancement/upgrading works
  
• Assist in preparing cost estimates, work specifications, quotations, tender recommendations, and contract documentation
  
• Conduct regular inspections of common areas, public walkways, façades, plant rooms, and air‑conditioning equipment, ensuring timely rectification of defects
  
• Ensure compliance with workplace safety procedures, fire safety requirements, and statutory regulations
  
• Update and maintain work order status in the Computerised Engineering/Maintenance Management System (e.g. CEMS)
  

Requirements

• Degree in Mechanical, Electrical Engineering or equivalent
  
• At least 5 years of relevant experience or in hospitality industry with prior experience in a supervisory or team‑lead role 
  
• Strong leadership and decision making-skills, and able to maintain high service standards levels
  
• Good communication skills and team player
  
• Fire Safety Manager and Green Mark Manager certifications will be advantageous
  
• Able to work under pressure and respond effectively to emergencies

Responsibilities

Portfolio

• Properties: Amoy Hotel, The Clan Hotel, Oasia Hotel Downtown, Oasia Hotel Novena.
  

Professional Representation

• Represent the hotel professionally by upholding proper grooming standards, conduct, and the ability to present the hotel product and services effectively.
  

Sales Operations

• Daily Activities: Conduct telemarketing, sales calls, hotel visits, entertainment, and virtual presentations.
  

• Lead Generation: Generate new sales leads/prospects and establish new accounts to grow the client base.
  

• Client Relations: Foster and maintain relationships with existing clients through sales calls and regular site inspections to maintain loyalty.
  

• Enquiry Management: Manage leads and enquiries and provide suitable solutions promptly.
  

Systems & Reporting

• Tools: Be familiar and diligent with various company systems and sales tools (e.g., property management system, CRM, booker loyalty).
  

• Communication: Provide timely updates to superior and team on activities and market information.
  

• Analysis: Review account portfolio regularly and present to management to provide analysis of each account and forward action plans.
  

Compliance & Collections

• SOPs: Compliance with statutory regulations and internal guidelines/SOPs.
  

• Finance: Follow up with clients whose payments are outstanding and overdue.
  

Requirements

• Education: Diploma or Degree in Sales and Marketing.
  

• Experience: Those with relevant experience are welcome to apply.
  

• Interpersonal Skills: Excellent communication, networking, and organisational skills.
  

• Technical Skills: Strong negotiation and presentation skills.
  

• Resilience: Able to work well under pressure in a fast-paced environment.

Responsibilities

• Engage in day-to-day sales activities, including telemarketing, sales calls, hotel visits, virtual presentations, and entertainment.
  
• Identify, pursue, and develop new sales leads and prospects to grow the client base.
  
• Build and maintain strong relationships with existing clients to foster loyalty and repeat business.
  
• Promptly handle leads, inquiries and provide suitable solutions to clients.
  
• Utilize property management systems, CRM tools, and loyalty platforms to manage accounts and track activities.
  
• Collaborate with the Operations team to ensure exceptional guest experiences.
  
• Attend client events and provide assistance as needed.
  
• Ensure timely responses and communication with clients.
  
• Gather and provide publicly available market information to stay informed.
  
• Regularly update superiors and the team on activities and market information.
  
• Achieve monthly sales targets to meet overall cluster budget. 
  
• Regularly review the account portfolio, analyzing the performance of each account, and presenting action plans to management.
  
• Follow up with clients whose payments are outstanding and long overdue.
  
• Perform other duties assigned by supervisor diligently and professionally.
  

Requirements

• Bachelor’s degree / Diploma in Business, Marketing, or Hospitality Management
  
• 0–4 years of hospitality sales experience
  
• Ability to manage and support corporate and group accounts
  
• Strong negotiation and communication skills
  
• Knowledge of hospitality CRM systems (e.g., Opera, Delphi)
  
• Ability to meet and exceed sales targets
  
• Assist in preparing proposals, contracts, and reports
  
• Good organizational and time management skills
  
• Ability to build and maintain client relationships
  

Village Cluster: 

• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

Responsibilities

• Represent the organization professionally presenting Serviced Residences’ products and services.
  
• Engage in daily sales activities, including telemarketing, sales calls, Serviced Residence visits, entertainment, tradeshows, and presentations.
  
• Demonstrate proficiency in the sales process: establish rapport, ask open questions, follow up, manage expectations, address conflicts, overcome objections, close deals, and gather post-feedback.
  
• Acquire new sales leads / prospects and establish accounts to expand the client base.
  
• Foster and develop relationships with existing clients and customers to maintain loyalty.
  
• Manage leads, respond to inquiries promptly, and provide appropriate solutions.
  
• Utilize company systems and sales tools effectively, including property management system and customer relationship management systems, and booker loyalty where applicable.
  
• Collaborate with the Operations team to enhance guest experiences.
  
• Collaborate with the Revenue Management team to optimize hotel rates and occupancy.
  
• Ensure timely responses and effective communication.
  
• Gather and share publicly available market information.
  
• Provide regular updates to superiors and the team on activities and market insights.
  
• Meet monthly sales targets to achieve cluster budget objectives.
  
• Promote and enroll clients in the booker loyalty program.
  
• Regularly review account portfolios, analyze performance, and present findings to management for action planning.
  
• Adhere to statutory regulations and internal guidelines/SOPs.
  
• Follow up with clients with outstanding or long-overdue payments.
  
• Participate in adhoc or promotion client and Serviced Residences activities.
  
• Perform any other duties assigned by supervisor, carrying them out diligently and professionally.
  

Requirements

• Diploma or Degree in Hospitality/ Tourism/ Hotel Management or equivalent
  
• Relevant experience in hotel sales (property agent, travel agent, travel trade)
  
• Excellent communication, interpersonal, networking and organisational skills
  
• Strong negotiation and presentation skills
  
• Able to work well under pressure in a fast paced environment
  
• Ability to work both independently and as part of the team