Customer Care Executive (Memorial Product) | No cold calling
Full-time
Senior Executive
1 week ago
Customer Care Executive (Memorial Product) | No cold callingOffice Location: Jurong East, SingaporeWorking Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pmMo.....
Customer Care Executive (Memorial Product) | No cold calling
- Office Location: Jurong East, Singapore
- Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm
- Monthly Salary: Base + Commission + AWS
- Employment Type: Full time, Permanent Contract
Company Overview
The company is recognized for its dedication to quality and continuous improvement. With a supportive work environment and a focus on employee development, it offers stable career opportunities and growth in a dynamic industry.
Responsibility
Lead Management – Follow up with customer leads, guiding them through the purchase journey with empathy and professionalism.
Product Recommendation – Suggest memorial and keepsake products tailored to customer preferences and needs.
Appointment Coordination – Manage consultations, enquiries, and follow‑ups to deliver a seamless customer experience.
Customer Engagement – Assist clients in selecting suitable memorial products, fostering trust and satisfaction.
Sales Growth – Drive sales through personalized interactions while nurturing long‑term customer relationships.
Service Efficiency – Handle appointments and follow‑ups effectively to achieve customer satisfaction and meet business targets.
Requirement
- Minimum ITE education level in any field
- Possess Class 3 driving license
- Minimum 1-2 years in B2C sales experience
- Compassionate, empathetic, and good at building rapport with customers
- Candidate who can start immediately or within short notice will be preferred
We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678
Official account of Jobstore.