Job Descriptions
2.1 To conduct daily briefing to Room Attendant, Houseman, Public Area Attendant and Public Area Attendant.
2.1 To conduct daily inspection of rooms.
2.2 To supervise Room Attendant, Houseman/ Housemaid and Public Area Attendant.
2.3 To check Room Attendants’ pantries/trolleys/cleaning equipment
2.4 To assign rooms for cleaning.
2.5 To print room status reports for Room Attendant. Once in the morning and once in the afternoon.
2.6 To check Room Attendant report against the room status in the computer system.
2.7 To make maintenance reports on repairs and defects of rooms and public areas.
2.8 To issue master key cards, handphones and pagers to Room Attendant, Houseman/Housemaid, Public Area Attendant and Linen Attendant.
2.9 To handle and record Lost and Found.
2.10 To establish control over rollaway beds, baby-cots, and all on loan item e.g. praying mats etc.
2.11 To handle telephone calls.
2.12 To handle mini-bar consumption after room attendant’s checking.
2.13 To issue stock to Room Attendant and record the issues in the stock cards.
2.14 To check public areas.
2.15 To assist in training, maintenance of grooming and conduct standards of Housekeeping staff.
2.16 To maintain effective communication within Housekeeping Department.
2.17 Any other suitable task as and when assigned by superior(s).
