Total 5 job vacancies by Grab

The day-to-day activities: If you love food, value local insight, and crave turning ideas into real impact—this JB is your perfect fit.

• Identify target groups, develop robust understanding of issues / opportunities to uncover insights. 

• Collaborate with the Marketing Insight team & Commercial Team and other stakeholders to turn insight & opportunities to actions.

• Plan & lead initiative big idea/ theme for marketing campaigns on quarterly, monthly, weekly and daily basis.

• Lead teams of 3 and to deploy campaigns with impact and clear measurement.

• Manage and lead the discussion with external parties (i.e. merchant, Agencies or business partners)

• Responsible for budget spend & tracking to ensure ROI

• Manage reporting and analysis across marketing campaigns, using data to drive better campaigns through a test and learn approach.

• Ensure budgets are planned, tracked and spent efficiently

Get to Know the Team

Our team drives Grab's growth by optimizing media spend, aligning resources, and building campaigns. As a strategic partner, we collaborate across Marketing, Growth Strategy and Planning, Media Partners, and Agency Partners to ensure seamless execution and successful marketing and media campaigns. With expertise in performance marketing, we maximize campaign efficiency and return on investment through data-driven insights. Our end-to-end campaign management ensures every media touchpoint aligns with Grab's goals. Through cross-channel integration, we create a cohesive presence across all media channels, directly affecting Daily Transacting Users (DTUs) and GMV.

Get to Know the Role

You will lead daily media strategy and operations for Grab business/ vertical: Mobility, Express and Travel in Vietnam. Pioneer to achieve user acquisition and GMV, cross-products adoption and reactivation targets across all digital channels while providing expertise to key stakeholders. Additionally, you will initiate projects to achieve efficiency and performance of business vertical growth.

You will report to the Vietnam Paid Media Manager and work onsite at Grab office, Mapletree Business Centre, HCMC.

The Critical Tasks You Will Perform

1. Digital and Integrated Paid Media Planning & Execution (~30%)

• Translate business and marketing briefs into full-funnel media plans for Transport, Express, and Travelers.
• Mix and manage investment across channels: Meta, Google (incl. App/PMAX), TikTok, programmatic/ad networks, OEMs, local publishers, etc.
• Ensure clear targeting frameworks (city, segment, persona), objectives, pacing, and caps per campaign.
• Own day-to-day campaign setup governance with the agency (naming, tracking links, events, placements, QA) to avoid leakages or misfires.

2. Performance Optimisation & Test-and-Learn (~20%)

• Monitor daily/weekly performance against reach, quality reach, sessions, new MTU, DTU, reactivated TU, orders, CAC/CPR and cost per session/booking metrics.
• Lead iterative optimisation (budgets, bids, audiences, creatives, placements, city splits) to scale winners and cut waste.
• Design and run structured experiments and explore new channels (ad networks, OEMs, local publishers), formats (creator-led, social-first, DOOH tie-ins) and optimisations (e.g. registration vs booking, iOS expansion, predictive AI segments).
• Synthesise results into clear insights and playbooks for Mobility VN and regional sharing.

3. Local Market Agility Strategy (~20%)

• Maintain a sharp understanding of VN cities, segments, seasonality, weather/supply dynamics and competition; translate into geo- and cohort-based media tactics.
• Partner with vertical marketing and ops to:
  • Prioritise growth cities, churn-risk cities and seasonal opportunities.
  • Calibrate monthly city-level and segment-level budgets accordingly.
  • Support international travelers and expat workstreams where relevant to Mobility VN (feeder markets, pre-trip, local expats in key cities).

4. Stakeholder & Agency Management (~20%)

• Agency management: Align on briefs, channel strategy, phasing and KPIs.
• Review media plans and post-campaign reports; push for stronger insights and next-step recommendations.
• Internal stakeholders:
  • Work with vertical marketing leads (Transport, Express, Travelers) as media counterpart – consult on channel mix, audiences, creative needs and measurement.
  • Partner with Finance on forecasting, accruals and reconciliations.
  • Collaborate with Growth Planning/ Martech/Analytics to ensure tracking integrity, experiment design, and dashboard usage.

5. Governance, Reporting & Documentation (~5%)

• Produce weekly/monthly performance reports: Results vs target, key drivers, risks, mitigations, and next optimisations.
• Maintain accurate budget trackers and raise over/underspend risks early with options (reallocation, scope changes, pauses).
• Keep setup, experiment, and city-strategy playbooks up to date for VN Mobility and support onboarding of new team members.
• Support the training and mentoring of junior team members on paid media best practices
• Ensure compliance with platform policies and advertising regulations in the Vietnam market

Get to Know the Team

The Sentry team owns Grab's tier-0 API Gateway Platforms, sitting in the traffic path for almost every request between our apps, backend services, and external partners. We design, build, and operate our own API Gateway solution called T6, providing secure, reliable routing, traffic management, and service discovery so that millions of rides, deliveries, and payments just work. Our scope spans core gateway infrastructure, reliability engineering, and self-serve experiences that let product teams manage their own configs safely and at scale.

We are a distributed team across Singapore, Vietnam, and Malaysia, working closely with Cloud Infra, Security, and product engineering teams. Day to day, we partner with internal service owners by improving stability, simplifying migrations from legacy gateways to T6, and building self-serve tools, so engineers and service owners can ship changes faster with stronger guardrails. If you care about platform reliability, product thinking users, and leading teams through large-scale migrations and bold bets, you'll feel at home here.

Get to Know the Role

As an Engineering Manager II for the API Gateway Platform in the Sentry team, you will lead a high-impact platform group that keeps Grab's tier-0 gateways reliable, secure, and evolving. You will guide the team that is driving our journey from legacy API Gateway to T6, while continuously improving the developer experience and self-serve capabilities for internal service teams.

You will be accountable for setting the technical direction, aligning stakeholders, and building a strong engineering culture around ownership, operational excellence, and product thinking for internal users.

You will report to the Singapore-based hiring manager and work onsite at CMC Creative Space, HCMC.

The Critical Tasks You Will Perform

• Own the roadmap and execution for the API Gateway Platform, including migrations from legacy API Gateways to T6, new gateway capabilities, and deprecation of legacy paths.
• Drive reliability and operational excellence by shaping SLOs, on-call and incident practices, BCDR readiness, and guardrails that keep our gateways stable at scale.
• Partner with cross-functional teams (Cloud Infra, Security, product engineering and platform teams) to design and deliver gateway features such as authentication, routing, traffic management, and partner integrations.
• Build, grow, and coach the team, creating clear expectations, feedback loops, and growth plans so engineers can take end-to-end ownership of challenging platform work.
• Champion self-serve and great user experience, collaborating on self-serve tools, so service owners can safely manage their own configs with strong defaults and automation.
• Adopt AI-assisted development and automation where it makes sense, using it to speed up migrations, improve quality, and free the team to focus on

Get to Know the Team

The communication platform team builds highly scalable, high-throughput solutions that power all communications sent from Grab to our users (including push notifications, Inbox messages, emails, SMS, Whatsapp and more) to millions of Grab users. We operate at the scale of Billions of messages each month. Our communication platform powers communications across all business verticals at Grab - including marketing and non-marketing messages. This team is also at the forefront of adopting AI innovations, mobile innovations and ways of working. We take pride in building distributed systems that have a real impact on the lives of millions of users in our endeavour to out-serve the underserved population.

Get to Know the Role

You will be responsible for building, growing, and leading a team of engineers focused on delivering high quality deliverables. You will have opportunities to develop backend and mobile components. Not only will you get to collaborate with the engineers, product, business, and program management teams to be on top of your deliverables, but you will also serve as a mentor to your teammates to help them grow. You will work onsite at CMC Creative Space, district 7, HCMC and report to the Manager, who is based in Singapore.

The Critical Tasks You Will Perform

• Lead a team of engineers across different tech stacks. You'll participate in code and design reviews to maintain our high development standards.
• Partner with cross functional leaders across product, design, analytics to build the product roadmap, set customer-focused metrics and experiment designs.
• Lead the quarterly planning and build a smooth execution plan with the team for securing the delivery of product and engineering roadmap.
• Set the engineering strategy and engineering key result targets for the team, consistently improve across testability, availability, security and code quality for your systems and modules.
• Attract and retain senior engineering talent, actively mentor and develop engineering talent in the team and across Grab.
• Keep your team staffing aligned with business needs and quickly pivot to changing needs.

Get to Know the Team

The Grab Support team builds the platform that helps millions of passengers, driver-partners, and merchants when they need assistance. Our mission is to understand user problems and deliver solutions that resolve them quickly, seamlessly, and at scale. We combine machine learning models that interpret user intent with automation flows capable of processing and resolving issues end-to-end. This involves everything from natural language understanding and model development to workflow orchestration and system integration across Grab's ecosystem.

Get to Know the Role

We are looking for a Regional CRM Manager (Dynamics 365) who will report into the Engineering Manager, Grab Support Tech Family. You will be based onsite in the CMC Creative Space office in District 7, HCMC. You will lead the development and customisation of our Microsoft Dynamics 365 CRM platform and play an important part in ensuring our CRM solutions are tailored to needs, enhancing our ability to engage customers and improve operations.

The Critical Tasks You Will Perform

• You will lead workshops and consultative engagements with business stakeholders to understand and address their functional requirements and challenges.
• You will document user stories and technical solutions.
• You will develop and implement customised solutions on the Microsoft Dynamics 365 CRM platform, ensuring adherence to best practices.
• You will improve workflows, validation rules, and dashboards within the CRM system.
• You will support and coordinate integrations and testing with third-party applications and oversee system deployments.
• You will collaborate with technical teams and stakeholders to solve integration issues and provide tailored technical solutions.
• You will mentor team members, providing technical guidance on CRM customisation and configuration.