Total 2 tech support job vacancies in The Philippines

Get to Know the Team

The Tech Governance team is essential for maintaining governance across Grab Tech's personnel, processes, and systems. We focus on implementing effective policies and controls while safeguarding company assets against risks. Our team values collaboration with multiple business stakeholders to enhance governance and drive continuous improvement in technology operations through innovative solutions.

Get to Know the Role

We are looking for a dynamic and strategic Tech Governance Manager to join our team. You will be reporting to the Head of Governance, and you will work with the Tech and Engineering Teams and other Governance, Risk and Compliance functions. You will lead Grab Tech's proactive governance initiatives — ensuring compliance, scalable control design, and cross-functional alignment.

You will base onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Lead the development and continuous update of our Technology Governance Framework, including policies, standards, and guidelines.
• Lead the identification and assessment of technology risks including AI-specific risks and defining controls to mitigate these risks.
• Collaborate with Tech and Engineering teams to ensure the systematic enforcement and automated implementation of controls within systems.
• Define metrics, systematically monitor and report on the effectiveness of governance controls and risk mitigation strategies to Leadership.
• Drive the integration of AI governance into existing tech governance, risk and compliance processes and tooling.
• Leverage and scale the use of AI-driven tools to automate governance operations, including automated compliance checks, controls monitoring, policy drafting, and automated evidence collection
• Be the control owner for technology controls, as the primary contact and subject matter expert for SOX audits and regulatory inspections.
• Oversee compliance with evolving industry regulations, and internal mandates, proactively adjusting strategies to mitigate exposure.
• Collaborate with multiple departments to integrate governance best practices into all technology projects and operations.
• Champion organisation-wide training and enablement programs to cultivate a strong culture of technology and risk awareness.
• Be an internal thought leader on the latest technology trends, AI ethics, and regulatory changes to future-proof our governance posture.

The Opportunity: Enabling Legal Excellence Through Technology

Grab's Legal function is committed to leveraging technology to manage risk, ensure regulatory compliance, and support hyper-growth across the region. We are seeking a specialized Regional Legal Tech Transformation Engineer whose primary focus will be architecting, building, and governing the agentic workflows and deterministic automations that power Legal and Privacy operations.

This role is paramount for executing the Legal team's strategy, acting as the technical engine to translate complex legal demands into efficient, scalable systems that improve our productivity and efficiency when delivering services to Grab.

Get to Know the Role: Technical Partner to Legal

You will join the existing Legal Operations Team, acting as the dedicated technical specialist working to support the broader Legal Team. Your mission is to ensure the Legal function is technically equipped to manage global obligations, protect data assets, and streamline critical legal workflows.

• Legal Strategy Realization: You will partner closely with Legal stakeholders to translate strategic legal objectives into practical, scalable technical solutions, transforming complex ideas into operational capabilities to drive measurable impact.
• Legal Tech Ownership: You will be responsible for the full lifecycle management of technology solutions that facilitate legal compliance, including data governance, privacy compliance, and other strategic legal transformation projects. In collaboration with our Grabber Technology Services and Tech Infrastructure teams, you will build new, legal specific functionality on top of existing infrastructure including custom AI Skills, agentic mini-apps and deterministic automations.
• Agentic Governance & Compliance: You will design and implement technical controls to enforce compliance policies, translating intricate regulatory texts into structured agent instructions (e.g., CLAUDE.md) and Python logic. You will also ensure that all technical solutions are in compliance with company policies and Tech guidelines/best practices in software development.
• Technical Advisory: You will serve as the primary technical consultant for the Legal family, providing expert guidance on data security, data architecture, and compliance tooling required for complex commercial negotiations and product launches.

Key Responsibilities: Your Day-to-Day

Legal Tech Strategy & Implementation

• Lead the architecture, configuration, and implementation of critical third party legal and privacy platforms (e.g., OneTrust, Glean / LLM agents, AI tools, contract management tools) as well as internally developed enterprise AI solutions and MCPs, ensuring API-led integration with existing corporate and engineering systems.
• Engineer and optimize vibe-coded applications and agentic workflows for the Legal function. This includes designing Python-based data extraction scripts, managing structured rule sets for legal use cases (e.g., contract redlining, policy summarization), and deploying AI agents as composable Skills into daily workflows.
• Develop, program, and manage solutions to ensure Grab's policies are correctly implemented, optimizing for both regulatory adherence and business enablement.
• Act as the configuration owner, taking full responsibility for the operation, maintenance, and testing of deployed automations under the 'You build it, you own it' mandate.
• Working with the Legal Operations Team, drive Process Transformation by mapping current workflows, identifying optimization opportunities, and redesigning processes before applying AI automation.
• Interface with the Legal, Compliance, and Data Governance teams to define technical requirements for new or modified privacy systems.
• Interface with Grabber Technology Services to architect integrations between disparate legal tools by building and consuming certified MCPs, eliminating data silos.

Process Automation & Data Engineering

• Design and deploy deterministic workflow automations for the legal team using enterprise orchestration engines..
• Apply Privacy by Design principles and other regulatory requirements to new data processing activities, developing technical solutions (using techniques like anonymization, pseudonymization, and encryption) to mitigate vulnerabilities and prevent privacy risks.
• Provide technical expertise and resource planning for big data solutions, ensuring data architecture enables business insight while strictly adhering to privacy and data protection mandates.
• Update data workflows and inventory maps within privacy systems to ensure the continuous accuracy and maintenance of our Record of Processing Activities (ROPA).
• Conduct regular technical assessments of operational processes to identify risks relative to regulatory compliance, and implement effective tools and guidance to mitigate them.

Stakeholder Collaboration

• You will work closely with our Legal, Privacy, Grabber Technology Services and Tech Infrastructure teams.