Automotive Service Advisor – Job Scope

• Attend to customers’ vehicle servicing, maintenance, and repair enquiries in a professional and courteous manner.
• Prepare service quotations, repair orders, and clearly explain recommended repairs and maintenance requirements to customers.
• Coordinate closely with technicians and workshop personnel to ensure efficient workflow and timely completion of repair and servicing jobs.
• Provide regular updates to customers regarding vehicle status, repair progress, and estimated completion timelines.
• Handle customer feedback and complaints effectively while maintaining strong and positive customer relationships.
• Conduct preliminary vehicle inspections and recommend appropriate preventive maintenance and repair solutions.
• Ensure accurate documentation of service records, repair orders, and customer communications.
• Perform follow-up with customers after servicing to ensure satisfaction and address any concerns.
• Maintain high standards of customer service, workshop operations, and service quality.
• Possess a valid driving licence and be able to test drive, inspect, and move vehicles when required.

Requirements

• Fresh graduates and interns are welcome to apply.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive attitude and willingness to learn.
• Ability to work in a fast-paced environment and coordinate effectively with multiple stakeholders.

Automotive Mechanic (Interns Welcome to Apply)

Company Description

FAS Autoworks Pte Ltd is seeking a motivated and skilled Automotive Mechanic to join our growing team. This full-time position is based in the Kaki Bukit East area of Singapore. We are committed to delivering high-quality automotive repair and maintenance services while providing excellent customer experiences.

Whether you are an experienced mechanic or looking to start your career in the automotive industry, interns and fresh graduates are welcome to apply.

Role Description

This is a full-time, on-site role based in Singapore. As an Automotive Mechanic, you will be responsible for:

• Performing routine vehicle servicing and preventive maintenance
• Diagnosing mechanical and electrical issues using appropriate diagnostic tools
• Carrying out repairs and replacements on various automotive systems and components
• Ensuring vehicles meet safety, quality, and performance standards
• Maintaining accurate service records and documentation
• Communicating clearly with customers regarding vehicle conditions, repairs, and maintenance recommendations
• Delivering excellent customer service and supporting overall workshop operations

Qualifications

• Knowledge of vehicle maintenance, servicing, and automotive repair
• Experience in diagnosing and troubleshooting automotive systems is an advantage
• Familiarity with maintenance and repair procedures for a wide range of vehicles
• Strong commitment to quality workmanship and customer satisfaction
• Technical certification, NITEC, Higher NITEC, Diploma, or equivalent qualification in Automotive Technology or a related field is preferred
• Good problem-solving, organizational, and time-management skills
• Positive attitude with the ability to work independently and as part of a team
• Willingness to learn and develop technical skills
• Interns, fresh graduates, and candidates with relevant training are encouraged to apply