Total 40 job vacancies by Experian

We are hiring an offshore Bid Manager role in Kuala Lumpur, supporting Australia and New Zealand and reporting to the Director of GTM Operations.

Role Overview

The Bid Manager manages end-to-end RFx and tender processes for qualified opportunities. You will ensure submissions are compliant, compelling, commercially, and executed. It also drives continuous improvement in bid practices, content reuse, and win rates through structured processes and AI-enabled tools.

Key Responsibilities

Bid Management & Coordination

• Lead and coordinate the full bid lifecycle across teams (Sales, Pre-Sales, Consultancy, Pricing, Legal, and Commercial).
• Ensure all submissions align with brand, governance, and commercial standards.
• Implement best practices to improve bid quality, efficiency, and outcomes.

AI & Content Optimisation

• Champion the use of internal AI tools to enhance response quality and turnaround time.
• Curate and maintain a reusable content library, including standard responses, case studies, and product narratives.
• Support team members in applying AI responsibly, ensuring human oversight and commercial judgment.
• Enhance templates, workflows, and governance frameworks.

Bid Tracking and Insights

• Maintain visibility of bid pipelines, including status, value, probability, and timelines.
• Deliver reporting on bid performance, win/loss trends, and cycle times.
• Provide forecasting insights and contribute to post-bid reviews to improve.

We are looking for a Bids & Tenders Administrator to support a range of tender-related administrative activities across Australia and New Zealand. You will play an important part in ensuring accurate completion of client-facing documentation, while maintaining compliance with internal governance standards and external requirements, including regulated and government environments. You will report to Bid Manager

You will play a part in ensuring accurate completion of client-facing documentation, while maintaining compliance with internal governance standards and external requirements, including regulated and government environments.

Role Overview

The Bids & Tenders Administrator coordinates administrative processes associated with tenders, vendor due diligence, information security questionnaires, and government panel participation. You will work with team members to ensure all submissions are accurate, complete, and delivered within agreed timelines. It also contributes to process improvement and the standardisation of recurring activities.

Main Responsibilities

Tender & Questionnaire Coordination

• Coordinate incoming client information security questionnaires (ad hoc and recurring), ensuring completion through engagement with relevant team members.
• Administer vendor and due diligence questionnaires, supporting requests for corporate, operational, and compliance-related information.
• Track deadlines and ensure all submissions meet required standards for accuracy and completeness.

Government Panel Administration

• Support administrative activities related to government panel participation, including document preparation, submissions, and ongoing compliance reporting.
• Maintain accurate and up-to-date records of panel requirements and documentation.
• Partner with the ANZ Government Industry Sales Lead and commercial teams to ensure panel obligations are met.

Process Improvement & Governance

• Identify opportunities to improve efficiency, including standardising responses and streamlining recurring administrative workflows.
• Maintain structured documentation and ensure adherence to governance and compliance requirements.
• Support continuous improvement programs across tender administration processes.

We are seeking a passionate and highly motivated AI Intern to support our artificial intelligence and machine learning initiatives. In this role, you will work alongside experienced data scientists, engineers, and product teams to help design, build, and test AI-driven solutions that enhance business performance and user experience.

This internship is ideal for students or recent graduates eager to gain hands-on experience in real-world AI development, research, and analytics.

Key Responsibilities

• Assist in developing, training, and evaluating machine learning and deep learning models.
• Clean, preprocess, and analyze structured and unstructured datasets.
• Support the team in building prototypes and proof-of-concept AI solutions.
• Conduct literature reviews on the latest AI/ML techniques and tools.
• Collaborate with cross-functional teams to understand business problems and propose AI-driven solutions.
• Document model development processes, workflows, and performance results.
• Assist in automating tasks using Python, AI APIs, or visualization tools.
• Participate in team meetings, brainstorming sessions, and sprint review

What you’ll need to bring to the team

• To canvass for new accounts in the financial institution government sector and corporate market segment. Continue to appraise key business opportunities and provide existing services (such as Credit Track, Red Alert Monitoring Service, Trade Bureau services, marketing data services and etc) within targeted market segment.
• Assist in marketing, concept development, sales presentation, analysing market trends and implementing new projects.
• Continue to develop new solutions and products to cater to the needs of the targeted market
• To develop and market credit rating, risk grade, scoring products and credit reporting business to government sectors, financial and corporations.

• What you’ll be doing
• Responsible for the creation, implementation and execution of Action Sales Plan;
• Assists or drives new initiatives or, especially in new product/service launches with speed and effectiveness to financial institutions or business corporations
• Responsibility for the sales process from initial point of contact, presentations, proposals, through contract negotiations and execution
• Meet/exceed minimum monthly and annual sales objectives;
• Canvassing for new accounts, develop customer base, appraise key business opportunities in our market segments;
• Responsible for the effective management and servicing of existing and potential customers including the development and growth of accounts to optimize profits.
• Responsible for key accounts management and development of strategic; relationships with corporate clients to ensure continuous repeat business with the Bureau;
• Responsible for realizing the committed revenue targets;
• Identify opportunities to link up with financial institutions or other targeted segment through back-end integration and work closely with clients and IT to ensure the implementation and completion of projects
• Actively participate in events, conference, seminars or other promotional activities.
• Respond promptly and decisively to customers’ requirements through effective communication and co-ordination with various internal departments.
• Other projects or matters may assign to support revenue targets in futures.

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.
We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes

What you’ll need to bring to the party 

• Successful candidates will play a major part in SDLC and provide support to internal system users.
• Be a highly respected member of the team capable of supporting complex technical issues.
• Be a key driver in our team by actively collaborating with the team, supporting the development of, and executing the strategy to mature support.
• A focus will also be placed on driving system improvement and operational efficiencies.
  
  What you’ll be doing 
• Involve in R&D, design, implementation, integration, testing and deployment of software application
• Conducts, leads and coordination a specific application module development activity
• Conducts technical analysis and design of application module & database
• Provides technical expertise and guidance to developers
• Ensure module developed meets the architecture and standard set forth, including conducting code reviews, unit testing and integration testing
• Continuous process improvement

 More about you 

• Must possess a Degree / Advanced Diploma in Computer Science or equivalent. Seniority will be commensurate with relevant experience and qualifications.
• At least 2-3 years’ experience in systems design and the implementation of software.
• Strong proficiency in modern front-end technologies, including HTML, CSS, JavaScript, and jQuery, along with back-end skills in PHP and MySQL.
• Familiarity with AWS services is also required.
• Experience with CodeIgniter, and MVC architecture
• Experience on developing Restful API with XML / JSON.
• Good understanding of Agile, SCRUM, SDLC and software design concepts.
• Familiarity using AI tools for coding help, documentation, or automation is a plus.
• Familiar with GIT versioning control, branching strategies, and code reviews.
• Knowledge in JIRA / Bitbucket / Jenkins / Static Code Security are an advantage.
• Understanding security principles & best practices (e.g., OWASP Top Ten) in web application development.
• Experience writing unit tests and integration tests (xUnit or similar).
• Strong skills in testing, debugging, and troubleshooting.
• Strong analytical thinking, problem‑solving, and willingness to learn.
• Good communication and teamwork skills.
• Ability to work independently when required, with proper guidance.
• Ability to deliver under pressure and tight deadlines.

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.

We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes

Our global People Technology & Analytics team is looking for a People Technology Analyst to support our HR systems and employee experience.

What You'll Do

You will maintain a broad understanding of our HR technology landscape and provide daily support, troubleshooting, and continuous improvements. Working within a global team across multiple regions, you will collaborate with HR, Finance, and HRIT team members to deliver system enhancements in consideration of our priorities.

Main responsibilities include:

• Provide functional support and issue resolution across HR systems
• Perform system maintenance, updates, and continuous improvement activities
• Partner with other teams to identify enhancements
• Support system and process changes across the employee lifecycle
• Contribute to documentation, testing, and deployment activities

What We're Looking For

You will collaborate with an interest in HR systems and process improvement. You will need to be customer-focused mindset.

• Experience with HR systems (e.g., Oracle, SuccessFactors, SmartRecruiters, Cornerstone, ServiceNow, or similar)
• Familiarity with HR processes, including talent acquisition and payroll

The Field Collection Collector is responsible for visiting clients to collect outstanding payments and ensure a timely debt recovery. This role requires excellent communication skills, a strong sense of responsibility, and the ability to handle sensitive financial matters with discretion.

What you’ll need to bring to the role & Experian

· Responsible for debt collection and management activities through house visits and other appropriate actions as assigned by collections officers

· Carrying out proper investigation, analysis and observation of house visited

· Maintain accurate records of all collection activities and client interactions

· Updating the office immediately on information obtained on house visits

· Attending urgent or impromptu meetings held in the office

· Collaborate with the internal team to improve collection strategies and processes

· Achieving collection targets driven by corporate goals

· Ensure compliance with all relevant laws and regulations during collection activities

· Any other matters assigned

What you’ll bring to the team

· A passion for driving corporate activities to achieve collection management targets

· The ability to consistently deliver great results and contribute to a positive working culture

· The ability to build strong and productive relationships, internally and externally

· The ability to observe and assess a customer’s living conditions or other situational factors that may influence their financial priorities or repayment capabilities.

· The ability to communicate effectively in English

· The ability to travel extensively within assigned areas

· Strong organizational and time management skills, attention to detail and ability to work independently

More about you

· Possess a valid Singapore Class 2A/2B driving license and possess own motor vehicle

· Ability to work flexible working hours, including weekends or evenings as needed

· Knowledge of debt collection laws and regulations is a plus

· Highly motivated with good negotiation and communication skills

· Persuasive, firm, tactful and customer service oriented

· Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery

· Ability to thrive in a fast-paced working environment and achieve individual / team targets

· Able to update visit findings via internet/computer

· This position requires travel to various client locations and may involve extended periods of walking, standing, and interaction with customers in person. A significant portion of time is spent outside the office, and field visits may be conducted in varying weather conditions.

Why this role is important to us

This role is critical in supporting the function’s operations and helping achieve its objectives of collection management whilst ensuring high level of performance is maintained. We need an individual who is competent in collection operational matters, with impeccable attention to detail and can-do attitude. The individual needs to be comfortable “getting their hands dirty” and working with a range of cross functional teams to deliver results.

Please state your start and end date in your resume or cover letter.

Responsible for the automation of quality assurance and testing process, tools, and standards by using an automation framework, to create, maintain and execute automated and manual regression test scripts for applications supported by Global Corporate Systems. Identify and document defects found during a test execution and progress through to resolution in a timely manner. Support agile testing by working directly with business partners and developers to create and execute user story test cases. Support all activities related to Release Management.

What you'll be doing

Functional Responsibilities

• Participate in a test automation tool strategy for an automated component testing harness.
• Participate in project-wide reviews of requirements, system architecture, and detailed design documents. Requirements will be provided by Release Management and Support Team.
• Develop, maintain and execute automated and manual tests are needed in support of agile testing and regression testing.
• Effectively communicate testing activities and findings in oral and written formats.
• Integrate the test suites into the test management system and custom test harnesses
• Participate effectively in estimation, planning, cost-of-quality, and quality risk analysis is desired.
• Conduct regression test execution using manual and automated test scripts.
• Maintain the Regression Testing calendar to show planned regression test executions.
• Report & monitor test metrics and defect analysis.
• Develop and execute automated tests using Tosca is added advantage.
• Proactively review the use of regression/defect software (Tosca) and other available solutions, provide suggestions for continuous improvement based upon best practice.
• Complete regression test cycle within defined timescales to meet release deliverables.

Internal Relationship Management

• Day to day interaction will take place with Release Management, Support and Project teams globally.
• Maintain effective working relationships with other regions peers/teams.
• Working with business partners to understand and develop user stories and appropriate test cases.
• Working with business partners to provide feedback, metrics, and insight regarding test results and released changes.
• Coordinate communications within support and users for Corporate system.

What you’ll be doing

Functional Responsibilities

1. Managing vulnerability governance for all applications in Global Corporate Systems & Services (EDW).
   • Managing security vulnerability management for all application towers under EDW (ERP, BI, Billing, and HPTools). Remediation and fix deployment on application level should cater to individual application risk assessment.
   • Joins a bi-weekly call with each application tower, discussing respective tower's vulnerability status as overall. Using that meeting platform to address remediation area to prioritize.
   • Generating vulnerability report from Panaseer Vulnerability Management and MARS DB in identifying non-conformance (finding over-due SLA) for remediation prioritization. Bi-weekly sprint data needs to be populated in centralized listing in performing remediation through sprint-by-sprint flow.
   • Identifying and reporting false-positive findings to Threat and Vulnerability. Require evidence acquisition and engagement with relevant team (eg:vendor) in clarification of the issue.
2. Security Risk issue Governance
   • Ensuring risk issues for all towers are being addressed in timely manner and due process with Archer GRC application.
   • Coordinating risk issue remediation completion, ensuring to deliver by due date assigned.
3. Monthly OS patching management for hosts reside under EDW tower ensuring schedule patches deliver as requested.
   • Ensuring monthly OS patching schedule shared to owners for review and updated to the latest and reflecting the current patching time requested by servers and/or application owner.
   • Following up with failed OS patching incident through incident ticket and ensuring that they are addressed by DSG team.
   • Vulnerability fixes associated with OS patching that were not deployed would be addressed in an ad hoc patch schedule. Engagement with server team and maintenance team requires in doing so the deployment of fix would be within the SLA of detected vulnerability.

Internal Relationship Management

• Day-to-day interaction will take place with Release Management, Support and Project teams globally.
• Maintain effective working relationships with other regions peers/teams.
• Working with business partners to understand and develop user stories and appropriate test cases.
• Working with business partners to provide feedback, metrics, and insight regarding test results and released changes.
• Coordinate communications within support and users for corporate system.

Application of Processes, Controls, Standards and Measures

• Ensure consistent delivery controls are met as mandated by Release Management standards.
• Ensure that consistent documentation, processes and procedures are used for all deliveries.
• Adherence to Experian service management documentation and change standards.
• Ensure that audit and information security standards are consistently adhered to and maintained.
• Ensure measurement and metrics are collected, collated, documented, and maintained.
• Adherence to efficient and effective standards for delivery activities and follow department standards for the software development life cycle.

The End User Services Intern will support the End User Services team in delivering day-to-day IT support and maintaining a consistent, secure, and high-quality end user experience.

This role provides exposure to desktop support, device management, and IT service operations while assisting senior team members with basic operational tasks

What you’ll need to bring to the team:

• Provide first-level support for end user devices (laptops, desktops, peripherals)

• Assist in troubleshooting basic hardware and software issues under supervision

• Support installation, configuration, and updates of operating systems and applications

• Help track and monitor IT tickets and ensure timely updates to users

• Assist with routine system updates and patching activities

• Support asset management activities (inventory tracking, device setup, and decommissioning)

• Work with team members to maintain documentation and standard operating procedures

• Assist in preparing reports on common issues and service trends

• Coordinate with internal teams (Help Desk, Infrastructure, Security) for issue resolution

• Follow IT security policies and support basic endpoint security practices Learning opportunities

• Exposure to enterprise tools and endpoint management systems

• Understanding of IT service management (ITSM) and ticketing processes

• Hands-on experience with desktop support and end user environments

• Basic exposure to security and patch management practices

• Insight into ITIL-based service delivery and operational processes

• Opportunity to gain hands-on experience by contributing to regional and global IT project rollouts and initiatives

Start your career where innovation begins

Are you in your final year at university or a recent graduate ready to kick-start your career in technology? Join our Graduate Program and take your first step into a dynamic, global environment where you’ll build real skills, work on real projects, and shape the future of tech.

About the Program

Our 12-month Graduate Program is designed to accelerate your career through a structured, hands-on learning experience. You’ll gain exposure across different teams, develop technical expertise, and grow as part of a new generation of tech professionals.

Through rotations across Technology and Analytics teams, you’ll work on impactful projects while building a strong foundation for your career.

✔ 12-month structured program
✔ Rotational experience across different teams and domains
✔ Real-world projects and hands-on learning from day one
✔ Mentoring by experienced professionals
✔ Dedicated onboarding and learning journey

Build the Skills of the Future – AI & GenAI Focus

During the program, you will:

• Participate in specialized training designed to build GenAI capabilities
• Work on projects related to analytics, data, and emerging AI-driven solutions
• Develop future-ready skills including digital fluency, adaptability, and innovation
• Gain exposure to GenAI-powered product development and analytics environments

This is your chance to shape your profile in one of the fastest-growing and most exciting areas in tech.

Role Overview

We are looking for a hands-on Senior DevSecOps & Cloud Architect to help design, implement, and standardize a modern application platform based on Angular frontend and .NET (C#) backend on AWS Cloud.

This role will play a critical leadership position in defining best practices for application architecture, security, CI/CD pipelines, and cloud infrastructure, enabling scalable and secure delivery across teams.

Key Responsibilities

• Define reference architecture for Angular + .NET applications on AWS
• Lead implementation of DevSecOps practices (SAST, DAST, SCA, secure SDLC)
• Design and build end-to-end CI/CD pipelines (build, test, deploy automation)
• Establish cloud architecture standards (EKS/ECS, API Gateway, RDS, S3, VPC)
• Implement Infrastructure as Code (Terraform / CloudFormation)
• Create reusable templates, pipelines, and frameworks
• Drive security, scalability, and reliability across applications
• Enable development teams with best practices and tooling

Required Skills

• Strong experience in:
  • .NET / C# (ASP.NET Core)
  • Angular frontend architecture
• Deep expertise in:
  • DevSecOps & CI/CD tools (GitHub Actions, GitLab CI, Azure DevOps, Jenkins)
  • AWS Cloud services & architecture
• Hands-on with:
  • Docker, Kubernetes (EKS preferred)
  • Infrastructure as Code (Terraform preferred)
• Security knowledge:
  • SAST / DAST / SCA tools
  • API security (OAuth2, JWT)
  • Secrets management

Nice to Have

• Experience in platform engineering / internal developer platforms
• Observability tools (CloudWatch, Prometheus, Grafana)
• AWS Certifications (Solutions Architect / DevOps)
• Background in legacy modernization (e.g., PHP / VB.net to cloud-native)

What Success Looks Like (6 Months)

• Defined and implemented standard architecture blueprint
• Delivered secure, automated CI/CD pipelines
• Established DevSecOps baseline practices
• Built reusable templates and frameworks for developers
• Improved deployment speed, system reliability, and security posture

Ideal Candidate

• Strong balance of hands-on engineering and architecture leadership
• Experience building or standardizing platforms from the ground up
• Ability to influence, guide, and drive adoption across engineering teams

Job description

TenderLink is recognised as the market leading provider of tender notification services and online tendering technology throughout Australasia. We are seeking an Account Manager to join our team. In this role, you will be responsible for driving revenue through increased portal activity, ensuring our SAAS Customers use their portals to their full potential, thereby improving the service for TenderLink Subscribers and their access to current and relevant business opportunities. The aim is to achieve a 15% YOY increase in portal usage.

The key objectives for this role are to increase uptake and ongoing use of Experian TenderLink products and services in the market and thereby grow Experian TenderLink' s revenue through existing and new products as well as through cross selling and promoting Experian products that align with Experian TenderLink customers.

What you'll need to bring to the role & Experian

• Able to drill down to isolate problems customers may be experiencing
• A proven commitment to detail and customer "follow through"
• Persuasive communicator – demonstrating well developed oral and written skills
• Experience establishing communication and engagement with prospects across all customer organisational levels
• Experience following a clear process for outreach using different methods (cold calling, cold emailing, LinkedIn), and under pressure
• Able to constantly prioritise activities and make quick decisions based on rational analysis

Work that matters - What you'll be doing

• Implement TenderLink's Account Management Strategy aimed at onboarding new customers, increasing portal usage, reducing customer churn and cross-selling Experian solutions.
• Achieve agreed customer engagement Targets
• Achieve revenue targets
• Achieve upselling and cross-selling Targets.
• On-board new SaaS customers
• Closely monitor customers usage in the first 3 months.
• Provide detailed onboarding support and training.
• Educate and support SaaS customers to notify tenders and award notices using the TenderLink platform.
• Provide SaaS customers with technical know-how and advice on best practice to fully utilise the potential of their portals to accurately target subscribers.
• Identify opportunities to widen the usage of TenderLink's products and services in organisations where procurement is decentralised.

Experian are currently looking for a Site Reliability Engineer to join our growing Product Development team. This is an exciting opportunity to join a skilled and talented team of technical experts working in fast-paced environment.

Experian Marketing Services is in the midst of a transformation to become a product-led organisation and as such we are constantly looking for new ways to make our products more efficient, reliable, and deliver more value to our clients. In this role you will expected to find operational and cost efficiencies through automation and monitoring, and provide input into our tech strategy for the future.

The ideal candidate should be a self-motivated engineer with extensive experience implementing highly performance solutions in the AWS cloud.

Core responsibilities:

• Delivery of high-quality infrastructure as code solutions and CI/CD pipelines
• Implementation of monitoring solutions for client-facing products and internal data pipelines, including intelligent alarming for quicker incident detection and resolution
• Track and manage infrastructure & application vulnerabilities
• Collaborate with software engineers, data engineers, data scientists and product managers to ensure smooth deployment and operation of systems
• Troubleshoot and resolve issues across production and non-production environments, providing root cause analysis and designing solutions to prevent future occurrences
• Determine areas of inefficient resource utilization and implement changes to ensure both platform stability and cost efficiency
• Communicate status and risks to stakeholders
• Development of and adherence to policies and procedures to ensure all work is executed to a high standard

Security Governance, Assurance & Risk Support

• Support security governance and assurance activities, including monitoring adherence to security policies, standards, and control frameworks
• Help with security risk assessments for projects, platforms, and services, documenting risks and recommended treatment plans.
• Support internal and external audits (e.g. ISO 27001, SOC 2, PCI DSS), including evidence collection, control testing, and remediation tracking
• Support control design, implementation, and operational effectiveness testing across security and IT controls

Security Metrics & Compliance Monitoring

• Monitor security metrics, dashboards, and control performance indicators under the guidance of senior team members
• Identify and record non‑compliance and control deviations against defined security standards, policies, and SLAs
• Perform initial analysis of trends and recurring issues and escalate

Non‑Compliance Tracking & Remediation Support

• Log and track security non‑conformities, findings, and control gaps
• Work with application owners and platform teams to support agreed remediation actions
• Track remediation progress and update records and dashboards
• Escalate overdue or higher‑risk items following defined processes

Report & Stakeholder Support

• Help prepare security reports, dashboards, and metrics summaries
• Collaborate with Risk Management, Internal Audit, and Technology teams to support identification of new risks and compliance gaps
• Contribute to continuous improvement programs to mature security processes, metrics, and reporting
• You will be reporting to a Senior Manager
• You will have to WFO 2 days a week as it is Hybrid working