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Shape your Career with Citi
Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.
We’re currently looking for a high caliber professional to join our team as Officer, Prime Brokerage Client Service Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
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We empower our employees to manage their financial well-being and help them plan for the future.
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Prime Broker Middle Office supports the Prime Brokerage Business, and is part of the overall Prime Finance Business unit.
The department consists of a client-aligned operational client service and a risk & control team.
The primary role is the responsibility of managing a number of the Prime Brokerage hedge fund clients. The successful candidate will be the main point of contact for all operational queries for that client and they will interact closely with clients/administrators and internally across the Business, Middle Office and Operations.
Responsible for providing operational client support for Priority and high focus Prime Brokerage clients.
The primary role will incorporate all aspects of Equity and Fixed Income Prime Brokerage operational client service – covering trade handling, fails management and client account management queries.
This is a client focused role with large volumes and quick turnarounds with an increasing focus on providing innovative value add services to increase both the client experience and potential business revenue.
In this role, you’re expected to:
Main point of contact for client/administrator operational queries
Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
Management of client settlement activity, liaising with settlements and clients to resolve any issues
Management of client cash activity, authorisations, reporting and query resolution
Review client cash balances / portfolios for operational issues
Liaise with Citi execution desk on booking issues
Documentation and publication of MIS where required
Completion of all daily processes and controls including ad-hoc tasks that may be assigned.
Driving initiatives to reduce Manual Touch Points (MTP’s)
As a successful candidate, you’d ideally have the following skills and exposure:
Client service experience essential
Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area.
Understanding of settlement principles and practices.
Work experience in the Financial Services Industry is a benefit.
Displays a well-developed ability to schedule work and understand relative priorities.
Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.
Computer literate - Ability to quickly grasp several in house systems including Microsoft office applications.
Communication – Ability to articulate clearly and communicate effectively at all levels.
Problem solving - Resolve problems where the analysis of situations or data requires an in-depth evaluation of basic procedures and industry standards.
Planning and Organising – Ability to work independently and multitask under pressure.
Teamwork - the ability to demonstrate interest, skill, and success in getting groups to work together
Attention to detail – Diligently attends to details and pursues quality in accomplishing tasks.
Leadership – Ability in developing others via coaching and mentoring for effective performance management.
Proactive - Identifying situations that could result in new business and developing recommendations tailored to the client.
Degree qualification or equivalent, with Financial Services focus.
Industry exams e.g. IAQ module exams or equiv.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
