Total 114 operations advisor job vacancies in Transportation / Logistics category in The Philippines

1) Process customer orders into system

2) Advise customer upon order completion, coordinate and follow up delivery order completion and shipment photos

3) Plan and coordinate logistics activities with customers, forwarders and transporter

4) Follow up on delivery orders, documentation with customers on timely basis

5) Daily label printing and recording

6) Issue cargo tally sheets

7) Daily checking and printing of Blending Instructions

8) Manage and coordinate outgoing shipments (vessel) for container schedule

9) Plan and update shipping schedule

10) Daily tank truck loading schedule update & time slot booking

11) Daily outgoing goods monitoring and follow up

12) Sssist the logistics team with other ad-hoc duties as required

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Summary

You will coordinate shipment bookings and manage export documentation to ensure smooth transport and delivery of goods for customers and agents.

Responsibilities

• Book shipments with carriers and coordinate schedules with colanders to meet customer requirements
• Arrange transport and fumigation services for customers and agents to comply with regulations and ensure cargo safety
• Prepare accurate Bills of Lading to document shipment details for export processes
• Declare export permits and prepare Certificates of Origin when required to meet customs regulations
• Send pre-alert notifications to destination offices and agents to facilitate timely cargo handling
• Review job costing for each file handled to ensure profitability and prevent losses
• Scan and file shipping documents into the Kendox Archive system for record keeping and easy retrieval
• Manage assigned shipping lanes as directed by supervisors to maintain operational efficiency
• Provide quotations to agents to support sales and customer service activities
• Arrange shipping documentation, clearances, shipping modes, delivery tracking, and notifications to ensure end-to-end shipment visibility
• Perform additional duties as assigned by company management to support business needs

Company Overview

LOGWIN AIR + OCEAN SINGAPORE PTE. LTD.

Job Summary

Coordinate daily logistics operations by managing airline bookings, shipment documentation, customer inquiries, billing, and vendor invoice verification to ensure smooth export processes and accurate job costing.

Responsibilities

• Coordinate daily operations with clients and internal teams to ensure timely shipment processing and issue resolution
• Manage airline bookings and complete related procedures to secure cargo space and schedules
• Track daily shipment orders and prepare comprehensive export documentation to meet regulatory and client requirements
• Respond to customer inquiries and quotations, communicate with agents, and provide effective solutions to service issues
• Send Pre-Alert notifications to destination offices and agents to facilitate shipment tracking and readiness
• Print House Air Waybills (HAWB), manifests, and Master Air Waybills (MAWB) for airline submission to ensure accurate cargo documentation
• Prepare billing for local deliveries and verify vendor invoices to maintain accurate financial records
• Issue invoices to customers and agents promptly to support timely payment processing
• Review job costing for each shipment file to ensure profitability and prevent financial loss
• Scan and file documents into Kendox Archive to maintain organized and accessible records
• Perform additional tasks as assigned by management to support operational efficiency

Company Overview

LOGWIN AIR + OCEAN SINGAPORE PTE. LTD.

Job Summary

Coordinate and manage air freight operations to ensure efficient cargo handling, compliance, and timely delivery while collaborating with stakeholders to maintain high customer satisfaction and operational accuracy.

Responsibilities

• Coordinate and oversee air freight operations, managing cargo receipt, handling, and delivery to ensure smooth logistics flow
• Ensure compliance with all applicable air cargo regulations, policies, and procedures to maintain operational integrity
• Collaborate with customers, airlines, ground handlers, and other stakeholders to facilitate timely and accurate cargo movement
• Prepare and process essential documentation including air waybills, customs clearance papers, and invoices to support shipment clearance and billing
• Monitor and track shipments continuously, providing regular status updates to customers and internal stakeholders
• Identify, investigate, and resolve cargo-related issues such as delays, damages, or discrepancies to minimize operational disruptions
• Work closely with internal teams including sales, customer service, and warehousing to coordinate activities and enhance customer satisfaction
• Maintain accurate and up-to-date records of cargo operations, including manifests, shipment details, and billing information to support audit and reporting needs
• Ensure timely and accurate billing processes to support financial operations
• Monitor industry trends and internal business factors impacting air freight functions and proactively communicate relevant insights to stakeholders
• Perform additional tasks as assigned by the Manager to support team and organizational goals

What You Will Be Doing

Operational Management

• Supervise and coordinate daily shipping operations to ensure smooth and timely transportation of goods.

• Plan and manage consolidation boxes for overseas shipments.

• Arrange and coordinate deliveries and pickups with all relevant parties, including logistics and warehouse teams.

Documentation & Compliance

• Prepare and oversee accurate shipping documentation, including Bills of Lading, Permits, and Certificates of Origin.

• Handle and declare all types of import/export permits.

• Ensure compliance with international trade regulations, customs requirements, and company protocols.

Customer & Stakeholder Communication

• Liaise with customers, co-loaders, and overseas agents for shipment arrangements and issue resolution.

• Establish and maintain strong relationships with shipping vendors, carriers, and hauliers.

Monitoring & Improvement

• Use and oversee systems to monitor shipments, billing, and documentation, ensuring accuracy and prompt updates.

• Identify opportunities to optimize shipping efficiency and reduce costs.

• Resolve shipping, transportation, or documentation issues to maintain service standards.

Other Duties

• Provide support for ad-hoc projects or tasks assigned by management.

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams

Position Summary :

This role focused entirely on the air freight supply chain, customs compliance, and vendor management.

Job Responsibilities

· Handle air import operations dealing with air cargo clearance, warehouse and transport operations.

· Knowledge on every aspect of ground handlers’ mode of operations.

· Knowledge on Singapore Customs and Controlling Agencies Regulatory requirements.

· Manage our service partners handling our cargo terminal clearance, warehouse cargo receiving & releasing, transportation and Import Customs permit declaration vendor and regulatory Agencies permits submission and approval.

· Monitor and closely liaise with the service providers on the handling of project shipments from arrival clearance to Proof of Delivery/Acceptance.

· Enforce strict cargo safety and security measures based on customers own SOP and other accreditation bodies.

· Work closely with the customer service team for a smooth service deliveries and commitments.

· Analyze and maintain records on direct cost billing invoices on jobs performed by our service providers

· Work on weekends and night when required.

· Knowledge on incident reporting and report i.e., 8D (problem solving methods-8 disciplines) and Corrective Action Report.

Job Requirements

· IT savy and comfortable using or learning software

· Team Player and also work independently

· Detail oriented, meticulous and self-motivated

· Result driven and committed to meet deadline

· Candidate should have at least 3 years of relevant airside experience, with a strong understanding of cargo operations, safety procedures, and regulatory requirements.

.Candidates without prior experience are welcome to apply

Working hours:

5 days work week . Rostering off on either Sat, Tues, Wed ,Thurs . Fixed Sunday

JOB OVERVIEW

Provide a pro-active and comprehensive service to the customer in all aspects of export and sea freight forwarding services provided by DSV Air & Sea Singapore Pte. Ltd.

ESSENTIAL DUTIESAND RESPONSIBILITIES

·      Adhere to the Company Code of Conduct in daily endeavours for DSV Air & Sea.

·      Ensure shipment costs are updated correctly inCW1/Tango

·      Ensure timely invoicing of shipment as per company KPI

·      Verify vendor/intercompany invoices timely and raise disputes for incorrect invoices

·      Handle invoice disputes or queries in a timely manner

·      Perform Profit Share and follow up with overseas office on Profit Share.

·      Timely follow up/coordinate/communicate information regarding invoices with stakeholders (ie: subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).

·      Correspond and follow up on emails.

·      Escalation of all impediments to processing to direct reporting manager.

·      Adherence to customer specific SOPs.

·      Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customers

·      Handle documentation and/or reporting for specific accounts

·      Adherence to Global standard processes/procedures and to Corporate Standard & Governance policies.

·      Participate in company projects and initiatives as required

·      Backup for the other team members as and when necessary

·      Any other job-related tasks as assigned by the superior.

·      Adherence to the Code of Conduct policy of the DSV Group Competencies

·      Functional know-how in Customer Service Exports/ Imports

·      Operational know-how (Document Processing Ocean)

·      Operational Understanding (Customs Clearance)

·      Understanding of DSV Export / Import Products

·      Understanding of legal/regulatory/statutory environment

·      Business acumen

·      Microsoft Office

EDUCATION AND/ OREXPERIENCE

·      With at least 1-2 years of working experience in a similar position in Freight Forwarding, Field Operations, Consolidation Planning and Scheduling

·      Intermediate to advanced MSO applications

·      Detail oriented, analytical, and proactive inidentifying and addressing operational challenges.

·      Willingness to address operational issuesoutside of office hours as needed.

·      Education can be compensated with relevant working experience.

Location : Changi South, Singapore
Working hours: 08:30 AM to 05:30 PM, 5 days work week.

Contract Length: 1 year

Job Overview

The Operations Assistant, Air Freight Export Billing is responsible for supporting the air export freight forwarding operations by ensuring accurate shipment billing, timely invoice processing, and effective coordination with internal and external stakeholders. The role requires strong attention to detail, excellent communication skills, and a proactive approach to delivering high-quality customer service while ensuring compliance with company policies and operational procedures.

Key Responsibilities

Billing & Invoice Management

• Update shipment costs accurately in CW1/Tango.
• Ensure timely invoicing of shipments in accordance with company KPIs.
• Verify vendor and intercompany invoices and raise disputes for discrepancies when required.
• Investigate and resolve invoice-related queries and disputes promptly.
• Process Profit Share transactions and coordinate with overseas offices on related matters.

Operations & Customer Service

• Coordinate and communicate invoice-related information with customers, overseas offices, subcontractors, shipping lines, shipping agents, and freight forwarders.
• Manage email correspondence and follow up on outstanding matters in a timely manner.
• Adhere to customer-specific Standard Operating Procedures (SOPs).
• Maintain accurate documentation and reporting for assigned customer accounts.
• Ensure monthly reports are completed accurately and submitted within required timelines.

Compliance & Process Management

• Escalate operational issues and processing delays to the reporting manager when necessary.
• Comply with DSV's Global Standard Processes, Corporate Governance policies, and Code of Conduct.
• Participate in company projects, initiatives, and process improvement activities.
• Provide backup support to team members when required.
• Perform any other duties assigned by management.

Requirements

Qualifications & Experience

• Minimum 1 year of relevant experience in Freight Forwarding, Air Freight Operations, Export Billing, Field Operations, Consolidation Planning, or Scheduling.
• Relevant work experience may be considered in lieu of formal educational qualifications.
• Experience in logistics, supply chain, or freight forwarding environments is preferred.

Skills & Competencies

• Knowledge of export and import freight forwarding operations.
• Understanding of customs clearance procedures and documentation processes.
• Familiarity with freight forwarding products and services.
• Understanding of legal, regulatory, and statutory requirements within the logistics industry.
• Strong customer service and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel.
• Detail-oriented with strong analytical and problem-solving abilities.
• Able to work independently and manage multiple priorities effectively.
• Proactive and adaptable in addressing operational challenges.
• Willingness to support operational requirements outside normal working hours when necessary.

What We Offer

• Opportunity to join a leading global logistics and freight forwarding company.
• Exposure to international freight operations and cross-border coordination.
• Collaborative and professional working environment.
• Career development and growth opportunities within the organization.