Total 2 it auditor job vacancies in Transportation / Logistics category in The Philippines

Job Summary

You will serve as the single point of contact for IT incidents and service requests, manage data centre operations, and ensure smooth IT infrastructure functioning while adhering to service level agreements and supporting shift work including weekends and public holidays.

Responsibilities

• Provide a single point of contact for incident management, service requests, and escalation to ensure timely resolution
• Monitor and maintain data centre operations and facilities to ensure system availability and reliability
• Manage equipment movement to support operational needs and asset tracking
• Conduct daily monitoring of system status to detect and address abnormalities promptly
• Ensure proper functioning of existing data centre systems to maintain operational continuity
• Perform tape mount and un-mount tasks for backup operations to secure data integrity
• Handle portable media storage for off-site backup to support disaster recovery plans
• Liaise with vendors to coordinate maintenance and system enhancement activities
• Troubleshoot and report system incidents, problems, and abnormalities to minimize downtime
• Resolve incidents related to routine problems or known issues to maintain service quality
• Adhere to service level agreements for response and turnaround times to meet customer expectations
• Work shifts including weekends and public holidays to provide continuous IT support

Required competencies and certifications

• Diploma in Computer Science, Electronics, IT, or equivalent
• Minimum 1 year of relevant experience in IT infrastructure operations
• Ability to work 12-hour shifts (with Shift allowance on top of basic salary)

Preferred competencies and qualifications

• Customer and service orientation to enhance user satisfaction

Maestro HR
damien lee tian hong
R1106726
16C8462

Job Scope:

IT Operations & User Support

• Act as first point of contact for IT service requests and incidents.

• Perform basic troubleshooting for common user issues (access, applications, devices).

• Support onboarding and offboarding activities by following provided SOPs and checklists.

• Coordinate with team and vendors for issue resolution.

• Update IT service desk tickets and operational records.

IT Administration & Finance Support

• Track IT invoices, payment status, and chargebacks using defined templates or systems.

• Coordinate with Finance and vendors on billing follow-ups.

• Maintain IT administrative records for audit and compliance purposes.

• Operate automated admin workflows (e.g. reminders, status updates, reports).

SharePoint Online – Site Build & Operations

• Create new SharePoint Online sites (communication or team sites) based on provided standards and examples.

• Set up document libraries, lists, pages, navigation, and access permissions.

• Maintain SharePoint site content, permissions, and basic settings.

• Support users with basic SharePoint usage and content organization.

Power Automate – Workflow Implementation

• Create new Power Automate workflows by adapting existing flows or approved patterns.

• Build simple automations linked to SharePoint (notifications, approvals, reminders).

• Modify and enhance existing workflows.

• Perform basic testing and documentation of workflows.

Cybersecurity Awareness

• Follow security best practices when handling systems and data.

• Escalate suspected phishing or security incidents.

• Support basic security enforcement activities as instructed.

• Assist with ad‑hoc IT‑related tasks or improvement initiatives that support IT operations and internal process automation, as required.

Requirements

• Diploma in IT, Computer Science, or related field.

• Working knowledge of Microsoft 365 (Outlook, Teams, SharePoint Online).

• Exposure to creating SharePoint sites, libraries, or pages

• Exposure to building or modifying simple Power Automate workflows

• Ability to travel within Asia Pacific as required for regional projects and subsidiary support.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

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